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Facilities
Property facilities
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Free breakfast
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Meeting rooms
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Fitness facilities
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Picnic area
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Fitness facilities
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Free breakfast
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Safe-deposit box at front desk
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Meeting rooms
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Free self parking
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Free cooked-to-order breakfast
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Property Description
Luxurious Amenities
Enjoy the outdoor pool, fitness center, and complimentary Wi-Fi. Indulge in room service and unwind at the bar/lounge with your favorite drink.
Convenience at Your Fingertips
Benefit from a cooked-to-order breakfast, concierge services, and free self-parking. Our 24-hour front desk, luggage storage, and safe deposit box add ease to your stay.
Comfortable Accommodations
Relax in our guestrooms with minibars, flat-screen TVs, and free Wi-Fi. Your private bathroom includes complimentary toiletries.
Immerse yourself in the beauty of Tepotzotlán at Resort & Spa Puerta al Virreinato for an unforgettable experience!
* Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
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Check-in & Check-out
Contactless check-out is available
Property policies
-
Pets
Pets not allowed
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Service animals are exempt from fees/restrictions
-
General
Individually-wrapped food options are available for breakfast
-
Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Masks are available to guests
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Accessibility
No elevators
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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General
Property is cleaned with disinfectant
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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General
Shield between guests and staff in main contact areas
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General
Gap period enforced between guest stays - 24 hours
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Pets
Service animals are allowed
Location
Guest Reviews
Staff was awesome
Muy caro para lo que realmente es. La habitación descuidada, las almohadas incomodas. El servicio de check-in y la atención en malísima.
El restaurante si lo recomiendo, el servicio del personal de restaurante y la calidad de los alimentos muy buenos. Buen lugar para ir a comer solamente. No lo recomiendo para hospedarte.
Establecimiento bueno, muy bonito, pero siento que es un poco caro para lo que se ofrece, ademas comentaron que tendría la alberca agua templada y no fue así.
Excelente lugar, las camas muy cómodas y hay mucha tranquilidad. El servicio que da la gente es excelente
Excelente lugar solo un poco de más cuidados en áreas verdes o exteriores y haría falta también filtro en alberca.
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