Hotel 9

Hotels
9.2 (2042 reviews)
Avenija Marina Držića 9 , Zagreb , hr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Spacious rooms
Good breakfast
Cons:
Limited parking space
Noise from the street in some rooms
High prices for what is offered

Categories

Cleanliness
9.38
The hotel is reported as very clean with a spotless appearance.
Service
9.85
Staff is described as incredibly friendly and helpful.
Location
9.39
Good location with proximity to attractions and parking options.
Room Quality
9.34
Rooms are spacious, but there are some concerns about heating and noise.
Amenities
8.87
Amenities are decent, but some guests note a lack of sufficient power outlets.
Value for Money
8.33
Some guests find prices to be high compared to features offered.
Food and Beverage
8.88
Breakfast options had a good variety, though coffee quality was criticized.
Overall Experience
9.55
Guests have expressed overall satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:22

Property Description

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2042 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.55
M
Matjaž • family_with_children • si
9
2026-03-28 • via Nuitee
M
Mili • family_with_children • hr
10
2026-03-28 • via Nuitee
P
Pavo • solo_traveller • at
10
Pros:

Alles :)

2026-03-27 • via Nuitee
A
Ante • solo_traveller • hr
8
2026-03-27 • via Nuitee
K
Krešimir • extended_group • hr
10
2026-03-27 • via Nuitee
D
Dzenan • couple • ba
10
2026-03-26 • via Nuitee
R
Rosalie • couple • mt
10
Pros:

Big & comfortable room, with lovely balcony. The room and hotel really clean. Great hotel with an unbeatable location, just 2 minutes from the bus station and tram to reach the center.
Breakfast really good and plentiful.
The staff are very helpful and polite.

2026-03-25 • via Nuitee
E
Elvisa • solo_traveller • ch
8
Big cozy bed made up for average breakfast and noisy room
Pros:

Big & comfortable bed, nice shower.
Opposite the main bus station. Friendly staff at the front desk.

Cons:

The room was located next to the front desk and so I got woken up in the middle of the night by very noisy new arrivals. I looked for earplugs but couldn’t find any in the room.
Also breakfast could have been slightly better (not a lot fresh vegetables, only tomatoes that didn’t taste like anything).

2026-03-24 • via Nuitee
R
RENZO • extended_group • it
9
Pros:

Ottima prima colazione, compresa nel prezzo.

Cons:

Manca il parcheggio

2026-03-24 • via Nuitee
Đino • family_with_children • hr
9
Pros:

Čisto,doručak odličan,osoblje ljubazno

Cons:

Ma sve ok

2026-03-23 • via Nuitee
N
Niloufar • couple • de
6
2026-03-23 • via Nuitee
T
Tomislav • family_with_children • hr
10
Pros:

Veličina sobe, urednost, ljubazno osoblje, parking, blizina javnog prijevoza

2026-03-21 • via Nuitee
B
Baha • family_with_children • tr
10
2026-03-21 • via Nuitee
V
Vincent • solo_traveller • us
7
Cons:

Room smelled a bit. Like damp because the windows weren’t open long enough

2026-03-21 • via Nuitee
T
Thomas • solo_traveller • de
9
Kleines, stylisches Hotel in der Nähe des Busbahnhofs.
Pros:

Wenn man eine Unterkunft in der Nähe des Busbahnhofs sucht, dann ist die Lage des Hotels hervorragend. In die Altstadt sind es dann fußläufig ca. 20 min., es gibt aber auch eine Straßenbahn.
Gutes Frühstück.
Trotz der Lage ein ruhiges Hotel.

2026-03-20 • via Nuitee
L
Lorna • couple • ie
10
Brilliant location, very clean, impeccable staff!
Pros:

Great little hotel with an unbeatable location, just 2 minutes from the bus station, which is very convenient if you need to catch an early or late flight or bus! It looks very luxurious and clean, and the mattress is very comfortable. Noise might be an issue if you’re very sensitive as it’s next to the main road, but for me it’s worth it for the location. The breakfast is fresh and delicious. The staff are very helpful, super polite, and always smiling. I would definitely come back!

Cons:

Nothing!

2026-03-20 • via Nuitee
L
LEI • family_with_children • cn
10
Pros:

离大巴车站非常近，附近就是公交车站去老城区非常方便，房间很大，很舒服，早餐不错

Cons:

没有

2026-03-19 • via Nuitee
A
Angelina • extended_group • hr
8
2026-03-19 • via Nuitee
E
Edita • couple • at
10
2026-03-18 • via Nuitee
V
Vesna • couple • hr
8
2026-03-18 • via Nuitee