Hotel 9

Hotels
9.2 (2051 reviews)
Avenija Marina Držića 9 , Zagreb , hr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Spacious rooms
Good breakfast
Cons:
Limited parking space
Noise from the street in some rooms
High prices for what is offered

Categories

Cleanliness
9.38
The hotel is reported as very clean with a spotless appearance.
Service
9.85
Staff is described as incredibly friendly and helpful.
Location
9.39
Good location with proximity to attractions and parking options.
Room Quality
9.34
Rooms are spacious, but there are some concerns about heating and noise.
Amenities
8.87
Amenities are decent, but some guests note a lack of sufficient power outlets.
Value for Money
8.33
Some guests find prices to be high compared to features offered.
Food and Beverage
8.88
Breakfast options had a good variety, though coffee quality was criticized.
Overall Experience
9.55
Guests have expressed overall satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:22

Property Description

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2051 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.55
K
Katarzyna solo_traveller pl
7
na pewno znajda sie fani tego miejsca, ale mnie od wystroju bolała głowa
Pros:

personel jest bardzo ok - pomocny i fajny, sniadanie tez ok, ogolnie ok. jest na przeciwko dworca troche jak kwiatek do kozucha. bardzo wygodne lozka i mimo wszystko cicho

Cons:

hotel wyglada jak elegancka trumna. nowobogacki sen, oczy pękają. podrabiana skora w srebrze, wszedzie czerń, brak gniazdek koło szafek, kosmodrom

2026-04-25 via Nuitee
I
Ivica couple de
10
2026-04-25 via Nuitee
M
Marie couple au
10
Pros:

The hotel is great and the staff extremely helpful. Nothing was a problem.

2026-04-25 via Nuitee
S
Shannon couple nl
8
Goed hotel!
Pros:

Vriendelijkheid personeel

Cons:

Geen restaurant, wel goede ligging en dus opties

2026-04-25 via Nuitee
M
Marie solo_traveller au
10
Hotel 9
Pros:

The hotel was very cool & the location was great with an easy walk into the city. The staff were very pleasant and helpful. We really enjoyed this hotel.

2026-04-25 via Nuitee
N
Nina couple gb
8
Overall, it served its purpose for a short stay, but I probably wouldn’t choose to return.
Pros:

The location was convenient for my needs, especially being close to the bus station. The stay itself was okay, but nothing particularly stood out.

Breakfast was quite average and could be improved.

Overall, it served its purpose for a short stay, but I probably wouldn’t choose to return.

Cons:

Breakfast was quite average and could be improved.

2026-04-24 via Nuitee
K
kajtije solo_traveller at
10
2026-04-24 via Nuitee
U
Ucovic couple hr
10
2026-04-23 via Nuitee
P
paolu couple tw
8
2026-04-23 via Nuitee
B
Belinda solo_traveller mt
9
Pros:

Really friendly and nice staff, especially Doris - room clean and tidy and a good size
Brrakfast ok and good enough to set you up for the day

Cons:

That its about 25-30 mi walk to the centre of Zagreb and that the taxis do not arrive very quickly when booking on Uber or Bolt ans often cancel whsn they are 1-2 mins away to take a more profitable ride

2026-04-22 via Nuitee
L
Louise solo_traveller es
9
Pros:

Clean, right opposite bus station, helpful and friendly staff

2026-04-22 via Nuitee
C
Cindy couple us
10
Pros:

Spacious room which was very quiet and comfortable bed. Breakfast was delicious! We had an evening flight so wanted a late checkout which is possible for 10 euro/hour---happy to pay that because we had such a great price for our room. Able to park right in front of the hotel for free. Very safe area. The staff (esp Doris!) is so welcoming and helpful. Great stay!

2026-04-22 via Nuitee
R
Rutherford solo_traveller hr
10
Pros:

Sve

Cons:

Nema toga

2026-04-21 via Nuitee
R
Rutherford family_with_children hr
10
Sve najljepše!
Pros:

Sve

Cons:

Nema toga

2026-04-21 via Nuitee
B
Boštjan solo_traveller si
9
2026-04-20 via Nuitee
R
Rowena couple gb
8
Fun place to stay
Pros:

Quirky, bling decor
Nice room with balcony. Good breakfast. Location suited us well. About 30 minutes walk to centre.

Cons:

No

2026-04-20 via Nuitee
B
Branko solo_traveller us
9
2026-04-20 via Nuitee
N
Nikola solo_traveller hr
7
Cons:

Lift

2026-04-19 via Nuitee
T
Tomislav Sepcek family_with_children hr
10
2026-04-18 via Nuitee
I
IGOR family_with_children hr
9
Pros:

Nice breaakfast, great staff

2026-04-16 via Nuitee