Hotel 9

Hotels
9.2 (2127 reviews)
Avenija Marina Držića 9 , Zagreb , hr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Spacious rooms
Good breakfast
Cons:
Limited parking space
Noise from the street in some rooms
High prices for what is offered

Categories

Cleanliness
9.38
The hotel is reported as very clean with a spotless appearance.
Service
9.85
Staff is described as incredibly friendly and helpful.
Location
9.39
Good location with proximity to attractions and parking options.
Room Quality
9.34
Rooms are spacious, but there are some concerns about heating and noise.
Amenities
8.87
Amenities are decent, but some guests note a lack of sufficient power outlets.
Value for Money
8.33
Some guests find prices to be high compared to features offered.
Food and Beverage
8.88
Breakfast options had a good variety, though coffee quality was criticized.
Overall Experience
9.55
Guests have expressed overall satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:22

Property Description

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2127 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.55
E
Eva Hanne • couple • dk
9
2026-05-16 • via Nuitee
P
Pauline • family_with_children • fr
10
Incroyable séjour
Pros:

La décoration, l'amabilité et l'accueil du personnel.
Chambre magnifique, salon pour travailler très agréable !

Cons:

Peut être juste le bruit des travaux à l'extérieur mais bon il faut bien qu'ils se fassent !

2026-05-14 • via Nuitee
D
Daniel Jarovsky • solo_traveller • br
10
Pros:

Breakfast, overall infrastructure, staff, comfort

Cons:

Blackout grade = 8

2026-05-13 • via Nuitee
P
Peter • couple • au
9
2026-05-13 • via Nuitee
M
Mile • couple • ba
10
2026-05-12 • via Nuitee
H
Herbert Camilleri • couple • mt
9
Posh , clean - amazing breakfast.
Pros:

Breakfast was amazing - lots of choices to choose from and very fresh. Parking in front was a plus when coming with a car.

Cons:

Nothing to complain about.

2026-05-11 • via Nuitee
D
Daniele • solo_traveller • it
9
2026-05-11 • via Nuitee
K
Kerstin • solo_traveller • de
10
Pros:

Frühstück sehr gut 👍

2026-05-11 • via Nuitee
O
Olivier • solo_traveller • ch
9
2026-05-11 • via Nuitee
M
Matijević • couple • hr
10
2026-05-10 • via Nuitee
V
Val • couple • au
10
We were warmly greeted at reception as we were past guests it was quick and simple. The room was spacious and bed very c
Pros:

It’s our 2nd stay here now and we will stay again.
It’s so convenient to Bus Terminal and short taxi to Airport

Cons:

I have no negative thoughts.

2026-05-10 • via Nuitee
B
bluecan • solo_traveller • jp
10
Pros:

バスターミナルから徒歩ですぐ着きます。夜でも治安は問題ありません。
美しい部屋でした。

Cons:

芳香剤の香りが少し気になりました。

2026-05-10 • via Nuitee
S
Sonja • couple • at
9
Toller Kurztrip , super Team
Pros:

Tolle Lage für einen Kurztrip, sehr freundliches Personal , konnten direkt davor parken . Frühstück zubuchbar für €10.- war alles da.

2026-05-10 • via Nuitee
D
Danijela • couple • gb
10
Great location
Pros:

Location.

Cons:

Everything was great.

2026-05-09 • via Nuitee
D
Damir • extended_group • hr
10
2026-05-07 • via Nuitee
A
Andrijana • family_with_children • hr
6
Ugodno. ok.
Pros:

Jako ljubazno osoblje, cista kupaonica, ok položaj hotela.

Cons:

Doručak dosta skroman iz supermarketa, soba bi trebala neke popravke i malo temeljitije ciscenje.

2026-05-06 • via Nuitee
S
Sigrist • couple • gb
7
Pros:

convenience and service

2026-05-06 • via Nuitee
I
Ingrid • family_with_children • de
10
2026-05-05 • via Nuitee
A
Amir • couple • de
10
2026-05-05 • via Nuitee
L
lilili78 • solo_traveller • jp
9
満足
Pros:

バスターミナルのすぐそば
部屋が広い
良心的な価格
新しくて清潔
とても親切なスタッフがいる

Cons:

感じの悪いスタッフもいる

2026-05-04 • via Nuitee