Hotel 9

Hotels
9.2 (2204 reviews)
Avenija Marina Držića 9 , Zagreb , hr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Spacious rooms
Good breakfast
Cons:
Limited parking space
Noise from the street in some rooms
High prices for what is offered

Categories

Cleanliness
9.38
The hotel is reported as very clean with a spotless appearance.
Service
9.85
Staff is described as incredibly friendly and helpful.
Location
9.39
Good location with proximity to attractions and parking options.
Room Quality
9.34
Rooms are spacious, but there are some concerns about heating and noise.
Amenities
8.87
Amenities are decent, but some guests note a lack of sufficient power outlets.
Value for Money
8.33
Some guests find prices to be high compared to features offered.
Food and Beverage
8.88
Breakfast options had a good variety, though coffee quality was criticized.
Overall Experience
9.55
Guests have expressed overall satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:22

Property Description

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2204 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.55
Y
Yi Chia • solo_traveller • tw
9
2026-06-20 • via Nuitee
V
ves_b • couple • bg
10
Pros:

Convenient location - opposite the bus station, 10 minutes by tram to the central square.
The hotel is clean, the rooms are comfortable, equipped with everything you need for a comfortable stay. Comfortable beds.
Good enough varied breakfast.
Polite friendly staff.
Good value for money.

Cons:

Nothing

2026-06-20 • via Nuitee
• family_with_children • ch
4
Loš krevet
Pros:

Soba je generalno ok, terasa.

Cons:

Bračni krevet je bio doslovno uništen, kao propao, na oba dvije strane udubina a u sredini izbočina. Nikad gori krevet nismo imali. Teška neprospavana noć s bolnim leđima.
Nevjerojatno da uopće to netko iznajmljuje, a ne još u hotelu s 4 zvjezdice. Krevet može biti tvrd, mekan ili da ti ne odgovara iz nekog razloga, ali doslovno neupotrebljiv kao ovaj zaista je neprihvativ.

2026-06-20 • via Nuitee
I
iva • solo_traveller • hr
10
2026-06-19 • via Nuitee
S
Stacey • couple • gb
9
2026-06-19 • via Nuitee
C
Christian • solo_traveller • at
8
Pros:

Zimmer, Frühstück, alles top aber vor allem das Personal was wir beim einchecken hatten war besonders nett und zuvorkommend

Cons:

Die Stadt selbst ist nicht unbedingt der hingucker

2026-06-18 • via Nuitee
N
Nikša • solo_traveller • hr
9
2026-06-18 • via Nuitee
佐々木 • couple • jp
10
Pros:

とても綺麗で部屋はとても広かった。バスターミナル、トラム駅が近くて便利だった。

2026-06-18 • via Nuitee
Špela • couple • si
10
2026-06-18 • via Nuitee
G
Goran • solo_traveller • se
10
Modernt och fräscht hotell
Pros:

Är man på resande fot ligger hotellet perfekt precis vid busstationen där även flygbussarna stannar. Spårvagn precis utanför dörren som tar dig till huvudtorget smidigt och enkelt.
Moderna och välutrustade rum och sällskapsytor.
Bra frukost

2026-06-17 • via Nuitee
J
John • couple • au
10
Great
Pros:

Location, staff, cleanliness

Cons:

Nothing

2026-06-17 • via Nuitee
O
Obdulia • couple • es
9
Hotel recomendable
Pros:

Buen desayuno y atencion

Cons:

Nada

2026-06-16 • via Nuitee
F
Franceschetti • solo_traveller • it
10
Pros:

Very friendly and kind staff, excellent breakfast, beautiful room and great service.

2026-06-16 • via Nuitee
M
michel • solo_traveller • gb
10
Boutique Hotel
Pros:

Nice boutique hotel great staff very secure parking available, and a 10 minute taxi ride to the city centre.

Cons:

Nothing stands out.

2026-06-15 • via Nuitee
M
Ming-Chyuan • solo_traveller • tw
10
2026-06-14 • via Nuitee
S
Sonja • couple • rs
7
Nice
Pros:

Breakfast was fabulous and everything was clean

Cons:

Parfum is simply to heavy

2026-06-13 • via Nuitee
A
Agha Reza • solo_traveller • nl
9
2026-06-13 • via Nuitee
D
Doreen • couple • mt
10
Amazing stay in Zagreb
Pros:

One of the best hotels I have stayed at. The staff are the best asset of the Hotel. Helpful, kind, nothing is too much for them. Will definitely stay again when in Zagreb and recommend this hotel to my friends.

Cons:

The only thing I did not like were the beds, too soft for me.

2026-06-12 • via Nuitee
Y
YASUKO • family_with_children • jp
6
Pros:

スタッフがにこやかでフレンドリーでした。
バスターミナルやトラム乗り場、パン屋さんに近くロケーションは最高。

Cons:

ソファの表面が劣化していてボロボロ落ちてくるので使えませんでした。

2026-06-12 • via Nuitee
R
Robert • solo_traveller • nl
9
Mooie modern hotel met een goed ontbijt en schone kamers vlakbij het centrum
Pros:

Locatie vlakbij het centrum en ov

Cons:

Parking was defect moest aan de straat parkeren.

2026-06-11 • via Nuitee