Old Penang Hotel - Ampang Point

Hotels
No 14, Jalan Mamanda 5, Taman Dato Ahmad Razali , Ampang , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Key card access
Television in common areas
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Close to food areas
Good location
Cons:
Rude staff
Poor cleanliness
Small rooms
Lack of amenities
No TV or WiFi
Extra fees
Unfriendly service
Inadequate room conditions
Untrained receptionist
Language barriers with staff
Bad service
No proper check on facilities

Categories

Cleanliness
2.3
Many guests had issues with cleanliness, leading to a low rating in this category.
Service
2
Service received overwhelmingly negative reviews, especially concerning staff behavior and efficiency.
Location
6.2
Location was one of the few positively reviewed aspects, with guests appreciating its proximity to food areas.
Room Quality
2.4
Guests consistently reported issues with room size, quality, and readiness.
Amenities
1.5
The lack of basic amenities such as TV, WiFi, and elevators was frequently criticized.
Value for Money
2
Guests felt that the hotel did not provide value for the money, with mentions of unexpected charges and poor service.
Food and Beverage
4
This category had mixed feedback but leaned more towards the negative due to the surroundings rather than the hotel itself.
Overall Experience
2.5
The overall experience was substantially negative, with most guests indicating dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:45

Property Description

Convenient Location

Comfortable Accommodation

Complimentary Amenities

Book now to enjoy a relaxing stay at Old Penang Hotel - Ampang Point!

Important information:

Please inform Old Penang Hotel - Ampang Point in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of MYR 30 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location