Sheraton Oceanfront Hotel

Hotels
•
Sheraton
7.2 (559 reviews)
3501 Atlantic Avenue , Virginia Beach , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Oceanfront access
Cons:
Cleanliness issues
Elevator problems
High parking costs

Categories

Cleanliness
5.7
Multiple reviews expressed concerns about the cleanliness of the rooms and facilities.
Service
8.7
The staff were described as great, pleasant, and helpful.
Location
9.2
Great location directly on the beach, convenient access to amenities.
Room Quality
7.2
Concerns about worn mattresses and cleanliness diminished overall perception of room quality.
Amenities
6.7
Limited amenities and issues with cleanliness affected the rating.
Value for Money
6.7
High costs compared to the experience led to dissatisfaction.
Food and Beverage
5.7
Concerns over breakfast pricing and coffee quality impacted the rating.
Overall Experience
7.7
Mixed experiences with some guests stating they would not return, but others enjoyed aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Oceanfront Location and Modern Amenities
Experience the ultimate beach getaway at our oceanfront hotel on the Virginia Beach boardwalk. Enjoy stunning views, free Wi-Fi, and direct beach access. Relax in our accommodations with flat-screen cable TV and take advantage of our convenient location near top attractions.

Fitness Center and Gift Shop
Stay active during your stay with access to our on-site fitness center. Need a souvenir or forgot to pack something? Visit our gift shop for your convenience.

Proximity to Popular Attractions
Explore Virginia Beach with ease as our hotel is within walking distance to many points of interest. From water activities to shopping and dining options, everything you need is just steps away.

Book your stay at the Sheraton Oceanfront Hotel today and make unforgettable memories by the beach.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property is no longer pet friendly as of 3/25/2022. Any reservations made prior to that date that also note a pet fee will be honored.

Parking will incur daily charges of $12.00 for self parking and $20.00 for valet.

Hotel is still under active renovation through first of May 2022. Currently lobby & restaurant are impacted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

7.2
Based on 559 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.7
M
mikebW8983CA • Family • Mineral, Virginia
8
Great Location, Above Average Rooms
Pros:

Spent a couple of nights here, celebrating Granddaughter's birthday. Our room seemed clean, and we were comfortable in it. The beds were okay. Great view from the balcony. Only complaints were about the door, which would not close automatically. So you had to remember to pull it shut when you left the room. And the in-room safe would not work. It had an error message that I think was saying that the battery was low. One other thing worth mentioning, is that the bathroom is VERY small. It was almost impossible to have 2 adults in there at the same time.

The staff seemed very friendly, and we did have the breakfast buffet one morning, which was pretty average...especially for the price. But the location is amazing, literally steps across the concrete boardwalk to the stairs down to the beach.

2026-06-25 • via Tripadvisor
G
Giannoni • solo_traveller • us
5
Pros:

Friendly staff

Cons:

They sold my reservation, we had to stay in a lower grade room. No discount or refund.

2026-06-25 • via Nuitee
R
Raen • solo_traveller • us
2
Sheraton VA beach stay
Pros:

Location

Cons:

No wifi, our room wasnt ready until 8pm, we asked for extra blankets, never got them.

2026-06-25 • via Nuitee
A
Alice • extended_group • us
7
Luxury cost for short stay
Pros:

I think the attached restaurant Mellow Mushroom was absolutely delicious and amazing. Cost was nominal.

Cons:

I didn’t like the parking being separated from facility. Nor the fees related.
The restaurant was understaffed.

2026-06-24 • via Nuitee
B
Brian • couple • us
3
2026-06-24 • via Nuitee
S
Shaun • couple • us
10
2026-06-22 • via Nuitee
M
Markea • family_with_children • us
1
Dirty and a waste of money.
Pros:

Umm... the room was okay.

Cons:

Upon arrival I had to wait an hour for my room and the pool was filled with sand, dirt and dead bugs which was a little difficult for my one year old. Nothing was accommodated for the hour long wait of my room and I would honestly, never stay there again. The only good thing about the hotel was the lady at the front desk.

2026-06-22 • via Nuitee
G
George • couple • us
8
On the whole, pleasant
Pros:

Cleanliness

Cons:

The front desk had on,y one personnel, even at the busy check-in and checkout times. The lines were long 😳

2026-06-21 • via Nuitee
E
Emily • family_with_children • us
6
Cons:

The one elevator wasn’t working for the first 3 days of our stay making for long waits to the 11th floor. Pool was full of sand and not cleaned daily. Homeless couple camped out at pool and cabana wasn’t pleasant.

2026-06-20 • via Nuitee
G
Guillermo • family_with_children • us
1
Will never stay here in the future nor will recommend this property.
Pros:

Location and some of the staff’s good attitude

Cons:

Old property. Noisy AC. Requires a complete renovation. Slow internet. Stained and broken furniture. When asked the General Manager for a specific recommendation about the area, his answer was: Google it!

2026-06-20 • via Nuitee
L
Lori • couple • us
7
2026-06-16 • via Nuitee
G
ghisteine • couple • us
10
Excellent customer service!!!
Pros:

Customer Service. I had a little issue with the room, but Dominic the (Manager) went above and beyond to resolve the issue. Really cool guy. Sheraton Oceanfront is very clean and inviting. Love the ocean view. Definitely will be going back for my next trip. 😊

Cons:

No complaints!

2026-06-16 • via Nuitee
A
Ardrea • couple • us
9
2026-06-14 • via Nuitee
R
Racheal • couple • us
7
Pros:

It was close to the beach and a lot of things to do within the area.

Cons:

Our neighbor opened one of the middle doors that would connect the rooms and banged on our door because I laughed too loud.

2026-06-01 • via Nuitee
T
Trejo • solo_traveller • us
10
Pros:

Me gustó la ubicación y lo limpio que estaba.

Cons:

Quería una animación frente al mar y me dieron una detrás.

2026-05-27 • via Nuitee
W
Williams • solo_traveller • us
6
Pros:

The view was perfect

Cons:

Wasn’t worth $639.10

2026-05-25 • via Nuitee
D
Deborah • couple • us
9
2026-05-21 • via Nuitee
A
Ardrea • couple • us
7
2026-05-18 • via Nuitee
K
King • couple • us
8
2026-05-18 • via Nuitee
T
Timothy • couple • us
6
2026-05-11 • via Nuitee