Sheraton Oceanfront Hotel

Hotels
•
Sheraton
7.2 (517 reviews)
3501 Atlantic Avenue , Virginia Beach , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Oceanfront access
Cons:
Cleanliness issues
Elevator problems
High parking costs

Categories

Cleanliness
5.7
Multiple reviews expressed concerns about the cleanliness of the rooms and facilities.
Service
8.7
The staff were described as great, pleasant, and helpful.
Location
9.2
Great location directly on the beach, convenient access to amenities.
Room Quality
7.2
Concerns about worn mattresses and cleanliness diminished overall perception of room quality.
Amenities
6.7
Limited amenities and issues with cleanliness affected the rating.
Value for Money
6.7
High costs compared to the experience led to dissatisfaction.
Food and Beverage
5.7
Concerns over breakfast pricing and coffee quality impacted the rating.
Overall Experience
7.7
Mixed experiences with some guests stating they would not return, but others enjoyed aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Oceanfront Location and Modern Amenities
Experience the ultimate beach getaway at our oceanfront hotel on the Virginia Beach boardwalk. Enjoy stunning views, free Wi-Fi, and direct beach access. Relax in our accommodations with flat-screen cable TV and take advantage of our convenient location near top attractions.

Fitness Center and Gift Shop
Stay active during your stay with access to our on-site fitness center. Need a souvenir or forgot to pack something? Visit our gift shop for your convenience.

Proximity to Popular Attractions
Explore Virginia Beach with ease as our hotel is within walking distance to many points of interest. From water activities to shopping and dining options, everything you need is just steps away.

Book your stay at the Sheraton Oceanfront Hotel today and make unforgettable memories by the beach.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property is no longer pet friendly as of 3/25/2022. Any reservations made prior to that date that also note a pet fee will be honored.

Parking will incur daily charges of $12.00 for self parking and $20.00 for valet.

Hotel is still under active renovation through first of May 2022. Currently lobby & restaurant are impacted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 29, 2025 until Sun, Apr 26, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

7.2
Based on 517 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.7
L
Lawrence • couple • us
5
The hotel suited our needs for one night, but it would not be our first choice again.
Pros:

The location worked well for us. The location of the room was nice, quiet and near end of hall. Room was clean. Bed was comfy.

Cons:

There was little to no hot water. The sink was clogged and backed up. I broke/fractured a toe on the wrought iron legs of the desk chair. Many other hotels offer a free breakfast. Bathroom was tiny and poorly lit.

2026-02-13 • via Nuitee
B
brandonsherertz • Business • Williamsburg, Virginia
8
Va Beach nice off season gem
Pros:

The staff was great. Starting with the warm smile from Isabela at check in to the end. Check out was easy and just as nice. Views are amazing from the rooms with balconies and the conference area has some beautiful windows to gaze out of as well . Pretty much have the boardwalk to your self this time of year. Not as many shops open due to the season but those open were nice and within walking distance. Side note they must have attended to the elevators because they worked great ( had seen issues in other reviews)

2026-02-12 • via Tripadvisor
J
Jaylen • solo_traveller • us
10
2026-01-22 • via Nuitee
A
Andarowski • family_with_children • us
9
2026-01-21 • via Nuitee
O
Omar • extended_group • us
1
Uncomfortable
Pros:

Location

Cons:

Room was uncomfortable - AC made a lot of noise

2026-01-19 • via Nuitee
J
Jo Ellen • family_with_children • us
10
I would recommend this motel to anyone so relaxing breakfast was awesome
Pros:

Very nice relaxing environment everyone was so nice

2026-01-19 • via Nuitee
K
Keenan • family_with_children • us
10
Pros:

Room was pool/beach accessible which was amazing.

Cons:

The restaurant needs work. We ordered some food that took kinda long to come out, and when we asked for utensils, I guess Monique forgot, so we had to ask the bartender for utensils. Nonetheless, the food was really good; however, the service was lacking, which made the experience not as good as it could’ve been.

2026-01-19 • via Nuitee
C
Cally • couple • us
6
Nice, but expensive for what you get.
Pros:

The room was fairly nice and large, and the hotel was in an excellent location.

Cons:

The bathroom was very small, could not fit two people comfortably. The elevators were EXTREMELY slow, to the point I opted to walk up eleven flights of steps instead of waiting any more. The elevators were a major issue during our stay.

2026-01-19 • via Nuitee
A
April • extended_group • us
7
Good location
Pros:

The water pressure in the shower was great.

Cons:

The edges inside the pool were very dirty. You could hardly read the numbers that let you know how deep the water was in that area. Also, the rest room by the pool the door lock was broken and could not be used. Had to go upstairs through the lobby to use a rest room. Asked for towels and waited over an hour before I went down and go them myself. Room cleaning service came late in the at each day around 7:00pm.

2026-01-19 • via Nuitee
D
Darcie • family_with_children • us
6
Ok
Pros:

Location

Cons:

Broken elevator dirty pool no towels paying for nightly parking

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
8
Pros:

Oceanfront

Cons:

Price

2026-01-19 • via Nuitee
D
Dawn • extended_group • us
3
Very disappointing
Pros:

The view and location of the hotel was excellent. It was easy to locate and within walking distance to many different shops and restaurants.

Cons:

The room was dirty, the beds and pillows were hard and uncomfortable. There are 10 floors in the building yet they only have two elevators. This morning while checking out, only one of those elevators was working. There was also no signs or notifications of this problem. We had to walk down the stairs with all of our luggage after waiting over 10 minutes and finally someone who got off notified us that only one of the elevators was working.

2026-01-19 • via Nuitee
D
Diana • couple • ca
9
2026-01-19 • via Nuitee
H
heartburn3 • Family • Boone, North Carolina
2
Not the Sheraton I knew ……terrible
Pros:

Staff were great, pleasant and helpful

Senior Sheraton Management needs to take a good look at this place which is among the worst in decades in my experience. There was NO HOT WATER unless you ran the water in the tub for at least 1 0-15 minutes both morning and night. I had the water turn barely tepid halfway through the shower. Mattresses are worn out and mushy. Pillow over filled with hard foam. Room was not cleaned with old hair dust and debris despite staff cleaning. Mold in tub corner rotting wood on door jamb. Morning coffee ruined by sour half and half. Terrible experience

2025-12-29 • via Tripadvisor
C
Cecily • couple • us
7
Pros:

Property itself was nice and staff were friendly

Cons:

Shower water was never hot

2025-12-17 • via Nuitee
B
Brittany • couple • us
5
I'm glad it was a sale on the room & I honestly wouldn't stay there again.
Pros:

the lobby

Cons:

the rooms were not the cleanest. there was a big statue in front of my oceanfront room that blocked the view.

2025-12-06 • via Nuitee
J
Janiya • couple • us
10
2025-11-18 • via Nuitee
A
Astryd
8
Pros:

Front desk was super nice

2025-10-12 • via Nuitee
P
Pamela Y
8
Pros:

Oven front. Beautiful view. Because fall. I couldn’t eat in restaurant but one time. Hardly any staff in restaurant area. One person.
Bartender very nice and accommodating.

2025-10-07 • via Nuitee
B
Beruh
4
Pros:

Check-in was easy and the front desk staff were friendly and helpful. However, the room was extremely stuffy — it felt almost suffocating. It was genuinely hard to breathe, and I suspect old carpet had a lot to do with it. The air felt stale and trapped, even the AC on. On top of that, the room and overall hotel are quite dated, with several fixtures either broken or hanging by a thread. Probably will not be back.

2025-10-06 • via Nuitee