Sheraton Oceanfront Hotel

We had originally booked four nights but immediately checked out after the first. I stay at Marriott a lot and am a Titanium Elite member but we moved to the Hilton down the street! We got in late from our flight and weren't greeted at all by the front desk, they just looked up at us when we walked in and said, "yeah?" then the room we got to the whole floor and room smelled strongly of smoke; when I asked if they could move us they said "No, but hopefully someone can clean tomorrow and it will get better.." THEN we were woken up at 1:30a from the room beside ours blasting music - we called the front desk and they said "Thanks for telling us" but nothing happened, we messaged the desk again 2am and they replied at 7:30am asking if it had stopped.. There was never a point where anywhere apologized for the inconvenience or issues or even seemed to care that we cut our visit short by 3 nights. At check out the young lady said she would make a note for their manager to follow up but still no outreach from anyone. Incredibly disappointed. If you're going to Virginia Beach, PICK A DIFFERENT HOTEL!

Cleanliness

Walked in, saw we were put in an adjoining room, and it was just us, we didn't need to be joined rooms with anyone. The adjoining room door was flimsy. It was deadbolted and had dead bolt access on either end of the door with a very flimsy chain lock on the top of the door. The stranger next to us, if they wanted, could have undone the dead bolt, pulled the door open and looked right inside our room and there was nothing we could have done about that other than barricading that door shut by moving the dresser in front of the door. We took one look at that and stayed long enough in the room to cancel our booking and book somewhere else. Survey of the room, it was extremely unclean. The bathtub looked like it hadn't been scrubbed in years. The betting was extremely thin and matted from the inside. Like when down gets matted into clumps. I wish I had checked reviews of this place before booking. Lesson learned.

Great location
Clean

Everything

We stayed at the Sheraton during the Cheerleading competition and it was the worst stay ever. We booked a king room with sofa bed and i messaged the hotel earlier in the day to make sure the sofa bed was going to be made ahead of time as we knew we will be arriving late so we did not want to have to wait. We arrived at the hotel around 9pm and the welcome was not there. the staff was not happy to be there. Got my key with pretty much no acknowledge from the agent whatsoever. We got to the room to realize it was king bed only. We had t go back to the desk waiting for the elevators forever as only one was working. Explained the situation to the second female agent. No apology at all, she took a phone call while she was with us, talking to her friend in front of us. A lady was net to us and she has been waiting for 30 minutes to get sheet for her sofa bed and when she explained it to the agent, no apology either, it was pretty much the attitude of it is what it is. We saw one of the housekeeper in the lobby so since our sofas was not made per our request, we also grab sheets form the lobby, so embarrassing! The room was ok.
On the second day, we decided to use the restaurant to have dinner and to our surprise there was no menu available for dinner only the bar menu with only one person working at the bar. I do have to say that the lady was great and very attentive to us. She was the only one we had interaction with that was actually nice.

We also had issue with the parking as when we left the hotel that day, we had to double pay because the guestroom key did not work.

Improvement on the service and friendliness is definitely a must at this hotel. It was a busy week end for us and dealing with people like this was not helpful. It does not seem that anyone is happy to work there.

My overall stay was good & I had a room with a great view of the beach. The breakfast is pretty basic, but the staff were very attentive & friendly.

Some little things to note were things like the missing baseboard trim in 304 (it just isn’t a good look). On my 2nd morning of my stay I actually timed how long it took for the shower to warm up which was a little over 8 minutes. Starting out it isn’t ice cold, but it certainly isn’t anywhere near warm. Then once it did heat up, you don’t get to enjoy the hot water for more than 7-10 minutes because then it start running out of hot water. So if you enjoy taking a nice long relaxing hot shower, you’re going to be out of luck (at least in the room I was in).

The loose or broken TP roll holder in the bathroom. The loose or broken bathroom faucet head. These things along with the missing baseboard just give the impression that there isn’t much attention to detail & kind of comes off as cheap.

These are just small things & certainly didn’t ruin my stay. But even the small things contribute to a customer’s impression of the establishment.

Just a lovely experience. Never been to the beach in winter but this was great. Staff was polite and helpful.
All around wonderful hotel.

I stayed at the Sheraton Virginia Beach Oceanfront during the 2026 Virginia DECA State Leadership Conference, where I was serving as a judge. For anyone planning a trip to Virginia Beach in the so-called “off-season,” it’s important to know that the Virginia DECA State Leadership Conference is held here every year in late February to early March. So while the beach crowds aren’t around, the hotel absolutely fills up that weekend. Plan accordingly.

I have Marriott Bonvoy Silver Elite status. It’s not flashy status, but it’s something, and I appreciate having it. I admittedly don’t stay at Marriott properties as often as some because most of my pleasure travel is international, and I generally use Accor Live Limitless for vacation stays while abroad. Accor just doesn’t have much of a footprint in the United States outside of luxury properties like Sofitel and Fairmont. So when I’m traveling domestically, Marriott is my preference. And for what it’s worth, I’m American — so yes, I’m going to use the brand that actually has a presence domestically, especially while on a business trip.

Whether the upgrade was tied to status or simple availability, I was upgraded to an oceanfront cabana room on the same floor as the front desk, and I’m genuinely grateful for that. That room location made the entire stay. This allowed me to walk in and out of the hotel very quickly on the day I had to judge events by Virginia’s finest students with business school aspirations in college, or go in and out before dinner, a workout, etc.

During a youth conference, the tower floors can be lively. Boys and girls aren’t allowed in each other’s rooms for obvious reasons. So the hallways become the gathering space. And from a chaperone perspective, that rule makes complete sense. In short, it is understandable why kids will congregate in the hallways during a field trip — but it’s also noisy when you are NOT a chaperone.

Being on the cabana level near the front desk meant my hallway was quiet. No late-night clusters of teenagers hanging out. No real time late night, last minute DECA role play preparations Just a peaceful oceanfront room with direct boardwalk views. That upgrade absolutely changed the tone of the weekend.

The view from the balcony is spectacular given where I was. Full Atlantic Ocean horizon, palm trees lining the boardwalk, the pool deck below. Even in February, it feels premium. In July, this exact room would easily command $300 or more per night without breakfast OR parking — ON A GOOD DAY. My rate was roughly $250 per night INCLUDING taxes, parking, and breakfast. For oceanfront Virginia Beach, that’s strong value.

There is a large screen television in the room and I was able to stream content from my phone or watch local TV comfortably from my bed. No complaints there.

The breakfast buffet is solid but simple. It covers the basics (eggs, meat, milk, cereal, bread) well enough and gets you out the door. My only real criticism is the weekend hours: 6:30 a.m. to 10:00 a.m. That feels tight for leisure travelers. Yes, it’s technically off-season. But the particular weekend I arrived was a guaranteed annual conference with hundreds of guests (even if most are high school students, business teachers who are DECA advisers, or parents who are chaperoning — and will have some bespoke breakfast, likely provided by the hotel on the weekends).

Beyond that, there are always people traveling for weddings, family reunions, funerals, or personal trips. Extending breakfast to 10:30 or 11:00 on weekends would make the experience feel more relaxed and guest-focused.

The hotel bar (located in the restaurant where the breakfast buffet was) was mostly closed during the conference. With hundreds of high school students in the building, you don’t want to create a situation where teenagers test boundaries or lazily attempt to pass themselves off as 21. If you want a beer, wine, or liquor, especially during Virginia DECA SLC weekend, go to Mellow Mushroom which is on the same block and building as the hotel. Just note that it is NOT the hotel restaurant — and Mellow Mushroom won’t let kids sit in the bar.

Overall, this was a strong stay. The upgrade was appreciated, the ocean view is outstanding, and the conference rate made it an excellent value. If you’re attending Virginia DECA SLC (this happens EVERY YEAR IN LATE FEBRUARY/EARLY MARCH) or any large youth event here (like if Virginia Beach hosted a state championship boys volleyball or girls basketball game for example), room location matters more than you think. Ask about cabana availability — or at least being in an area OUTSIDE of the high school student chaos. The Sheraton was aware of this from the beginning and the staff deserves a big kudos for that.

I’d stay again, especially at that rate. At peak July pricing, I’d think harder about it because I generally don’t go to Virginia Beach during summer vacation. but that view is hard to argue with.

I usually stay at the Cavalier Resort when I visit VA Beach, but this time I opted for this Sheraton to be closer to colleagues staying in the area as well for a conference. Checking in was great and quick and I was able to check in early too (which is something I love about Marriott properties, unlike Hilton, where I’m always told “what time check in is supposed to be” versus taking care of me since I’m there earlier). This property is right on the beach, attached to the VA Beach board walk and connected to adjacent hotels via that walkway. The garage is diagonal across the street, not too far of a walk, but you’ll definitely be exposed to the elements when walking via the ground level.

The room was decent… it was large, but then I was given a corner room facing the street, which I was fine with. The room had modern amenities, such as USB-A and C charging ports next to the bed, which was great! The TV worked perfectly and offered the streaming services too. The bathroom had newer looking fixtures, but the condition of the bathroom and furniture in the room, walls, drywall, etc were all very worn and needing updating.

Overall, it was a nice stay… It exceeded the very low expectations I had of it based on the reviews I saw and also based on it being on the beach. I’d stay here again!

The location worked well for us. The location of the room was nice, quiet and near end of hall. Room was clean. Bed was comfy.

The staff was great. Starting with the warm smile from Isabela at check in to the end. Check out was easy and just as nice. Views are amazing from the rooms with balconies and the conference area has some beautiful windows to gaze out of as well . Pretty much have the boardwalk to your self this time of year. Not as many shops open due to the season but those open were nice and within walking distance. Side note they must have attended to the elevators because they worked great ( had seen issues in other reviews)

Location