Doubletree by Hilton Columbia, SC

Hotels
•
Hilton Worldwide
8 (141 reviews)
2100 Bush River Road, Columbia, South Carolina, 29223-7612 , Columbia , US
1-803-731-0300

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Facilities

Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Good bar area
Cookies were good
Nice staff
Cons:
Poor cleanliness
Uncomfortable mattress
Inconsistent service

Categories

Cleanliness
6.39
Multiple mentions of dirtiness and poor cleanliness standards.
Service
8.36
Staff was nice, but service was generally poor during key interactions.
Location
7.9
Convenient location, but surrounding area was described as closed or seedy.
Room Quality
7.35
Uncomfortable mattress and notable issues like water damage and noise.
Amenities
9.88
Bar area and cookies received positive note.
Value for Money
6.34
Many comments indicated the price did not reflect the quality.
Food and Beverage
8.39
Some good experiences, but overall lack of breakfast offerings noted.
Overall Experience
9.36
Mixed experiences led to an average stay, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:31

Property Description

Recreational Opportunities: Enjoy an outdoor pool, 24-hour fitness center, and bicycles for rent.
Dining and Services: Indulge in on-site dining at Columbos with room service available. Complimentary wireless internet, concierge services, and gift shops enhance your stay.
Amenities and Events: Benefit from a 24-hour business center, express check-out, and spacious conference facilities.

Book your stay at the Doubletree by Hilton Columbia, SC and experience convenience and comfort during your visit.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 141 reviews
Cleanliness: 6.39
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 9.88
Value for Money: 6.34
Food and Beverage: 8.39
Overall Experience: 9.36
Y
Yolanda
10
Pros:

Everything was great

2025-10-08 • via Nuitee
C
Charles
8
Pros:

Took 1 1/2 hrs to get checked in

2025-10-05 • via Nuitee
L
Lacey
10
Pros:

Great stay, hotel was very nice, staff was very accommodating!!!

2025-10-04 • via Nuitee
K
Keith • family
8
Pros:

It was okay... the balcony was a view of inside the main lobby, no windows for freh air

2025-09-26 • via Nuitee
J
Jennifer
10
Pros:

Awesome

2025-09-23 • via Nuitee
S
Shanae Yolanda
10
Pros:

N/a

2025-09-17 • via Nuitee
D
Dennis
4
Pros:

Poor

2025-08-30 • via Nuitee
V
Verified traveler
6
make sure you get what you pay for
Pros:

When checking in the 2 ladies at the front desk were chatting and we stood there for a couple of minutes until one lady looked at us like we were bothering them, I stated we are checking in, she rolled her eyes and asked our information, she got us checked in and said there will not be any room service unless we let the front desk know by 8 am of the day we needed the room service done. While during our stay we needed toilet paper, my wife went to the front desk and asked for some toilet paper, the person at the front desk told her it would be right up this was around 4pm, nothing was brought up we wound up using the restrooms in the hall by the snack machines. the next day we saw a house keeping lady and asked her if we could get the toilet paper, she had it to us in 10 minutes. the bathroom was moldy around the floor and shower. at night the room door has light coming in around it from the hall on the other side, so much so there is no need for a night light. I really do not feel that the price we paid for the room was anywhere near worth what we had to pay for.

2025-08-30 • via Nuitee
S
Sharon • partner
6
Pros:

The staff was very nice but over all the property was dirty and the furnishings were very tired and stained. The bar area was nice and so was the night time bartender. But during the day, when it was open, I couldn’t find anyone to take an order and there were several dirty tables with used dishes on them. Overall, it was in a convenient location but most things close by were closed or seedy looking

2025-08-23 • via Nuitee
I
Ismella
8
Pros:

The stay at the property was good, however after the second day there was no toilet tissue in the room and we had to keep requesting towels and for the room to be cleaned. We saw the maid on the floor and requested towels but was told that we had to go to the front desk

2025-08-19 • via Nuitee
T
Tamara • family
10
Pros:

Everything was great except there should be free breakfast

2025-08-17 • via Nuitee
A
Andrea
2
Pros:

Water damage in the ceiling of our room - rusted metal. Uncomfortable mattress. How is this a four star hotel. Its old and needs a remodel.

2025-08-15 • via Nuitee
A
Amy
6
Pros:

Cookies were good, bed was comfortable. The location of my room was noisy. I heard doors slamming late night.

2025-08-14 • via Nuitee
C
Cory
2
Pros:

Check in was horrible

2025-08-14 • via Nuitee
C
Carla • family
8
Pros:

Nothing was impressive. Just another hotel. Corners of bathroom was dirty, obviously not cleaned on a regular basis. Room was ok, but apparently some employees sitting at bar, discussing a bed bug infestation. Not a good sign. None of the employees stood out as good or even great. They were average at best. I wont plan to book there again, as you should at least get a smile. No discussion of amenities, local things of interest. Nothing. Rather sad.

2025-08-11 • via Nuitee
C
C
4
Pros:

Very dirty. Very nasty

2025-08-08 • via Nuitee
D
David
4
Pros:

Property seem run down, odd smells and very noisy especially in the room itself. Will not choose to stay at this location again.

2025-08-01 • via Nuitee
V
Victoria
10
Pros:

So good!

2025-07-28 • via Nuitee
S
Sean • family
2
Pros:

First, let’s start by saying I will not stay there again. The young lady that worked the front desk Friday morning showed no empathy at all. I booked 3 days through Expedia and I showed her my receipt. She still had me to pay for a third day. I didn’t have time to go back and forth with her because I had to be somewhere soon. I will dispute that charge .

2025-07-28 • via Nuitee
L
Laverne
6
Pros:

1st day check dead huge roach on bathroom floor I called the desk 4 times went to the desk twice took four hours for them to clean it up and the phone in the room did not work, leak on the 1st floor in the hallway


2025-07-27 • via Nuitee