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Facilities
Property facilities
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Full-service spa
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Fitness facilities
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Sauna
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Concierge service
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Wheelchair accessible
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Steam room
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Elevator
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Fitness facilities
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Conference space
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Television in common areas
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Porter/bellhop
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Full-service spa
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Smoke-free property
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Pool umbrellas
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Tours/ticket assistance
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Conference center
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Snack bar/deli
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Reception hall
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Covered parking
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Wheelchair-accessible spa
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
Review Highlights
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Property Description
Discover the ultimate luxury getaway at Savoy Palace - The Leading Hotels of the World, where indulgence meets comfort in the heart of Funchal.
Rejuvenating Spa Experience
Unwind in our exquisite spa, offering a selection of massages designed to pamper your body and soul. After your treatment, take advantage of our two indoor and two outdoor swimming pools, along with a serene sauna to elevate your relaxation.
Diverse Dining Options
Savor culinary delights across our five on-site restaurants, or enjoy the convenience of 24-hour room service. Cap off your evening with a refreshing drink at our vibrant bars, including two poolside options, perfect for a sun-soaked afternoon.
Luxurious Accommodations
Retreat to one of our 300 uniquely designed guestrooms, each featuring a private balcony, minibar, and espresso maker. Enjoy modern amenities like flat-screen televisions and complimentary Wi-Fi, ensuring a comfortable and connected stay.
Elevate your vacation experience—book your stay at Savoy Palace today!
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Parking
Parking height restrictions apply
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Guest type
Essential workers only - NO
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Covid
Property does not offer onsite COVID-19 testing
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
Location
Guest Reviews
The hotel and surroundings were beautiful and staff were lovely. We had a standard room, which was sizeable, however I was disappointed by the lack of storage space. Very few areas to store clothing meant clothes remained in the suitcase, and the space for suitcases was very poorly lit. This was frustrating as I could not easily select clothing and had to resort to the flashlight on my mobile phone to see inside of my case. A few extra drawers would have made my experience much better, and this seems such an oversight for a five star resort.
A 5 star resort , great spa too. Indoor pools, hot tub and steam room were serien. Our massage therapist was knowledgeable and friendly as well.
The main outdoor pool is massive and water warm. The breakfast buffet is outstanding . The staff were always polite and spoke various languages fluently. Our room was very large with a terrific shower. I loved their optional pillow selection as well. The cleaning staff folded our clothes too daily. A nice touch. There are plenty of great restaurants close to the hotel, all reasonably priced and served up good food options. Overall I’d recommend this facility.
Clean room
Beautiful classy property. A premium price to pay but this property feels ‘worth it’. Breakfast was memorable and high class. Grounds were beautiful and nice big gym facility. You will not be disappointed when you stay here. Make sure to book ocean view! You will not regret it
Everything was wonderful.
Awesome stay! Very friendly and professional staff from the room cleaning staff and throughout the hotel. Always felt welcomed and staff happy to serve/help in anyway. Ocean view and pools below...great vista. Unfortunately, a little noisy in late hours 2200-2330h a few nights from a particular bar off the hotel grounds but...we travel with ear plugs. Loved our room... luxury. Room service prompt.
EXCELLENT..
As the top hotel in the area the biggest issue for me was the customer service. The hotel is beautiful and rooms are stunning. You have everything you need and more. Gym needs a bit of improvement and better lighting. But the worst was the poolside service. Several days people were trying to chase down servers and ask for drinks/food. Nobody is around to serve you and when you ask, towel guys can’t help and say it’s a normal complaint. The service at the root was extremely rude and slow too. Again, hotel is beautiful but you expect top service at a five star hotel.
Nice property, lovely beautiful room with a lovely bathroom. The rooms were wonderfully cleaned by housekeeping which we appreciated.
Couple of things that popped up:
1. As we checked in, a couple queued after us and were given an immediate free upgrade to a superior ocean room but we didn’t nor were we offered. There felt an underlying unconscious bias which was a shame. We are brown and this was my birthday trip, so that was a disappointing start.
2. The afternoon tea was very disappointing.
Loved it, room was gorgeous, staff very very friendly and helpful and all spoke excellent English. Breakfast was good, pool areas were great. Access to the sea is about a 5min walk and through a neighbouring hotel, Funchal town center is about. 25min walk away. Plenty of restaurants are nearby however.
One of the most comfortable hotels I've ever stayed at, would happily revisit
Fantastic service, large rooms. Breakfast was amazing. Would stay again.
EXPEDIA was no help when i realise that i couldnt travel from Birmingham to Funchal. Couldnt make the holiday , told them months in advance. Even happy move date. No help or communication was given. Never use them again. Lost my holiday and money.
We had a very pleasant stay.
Clean
Good service
Good breakfast and dinners
Huge pool
Luxury
beautiful property, luxury feel
I recently returned from a stay at Savoy Palace Madeira and had a pleasant experience. The hotel staff deserves significant credit; their helpfulness and genuine willingness to go above and beyond were truly commendable. Additionally, the housekeeping service was top-notch, keeping our room impeccably clean and organized every day.
While we enjoyed our stay, we were quite surprised by the hotel's interior design choices. The space felt like a mix of two different eras. For instance, the bathrooms were beautifully modern and well-appointed, but they were often paired with heavy, outdated furniture and finishes that simply didn't complement them. The overall design lacked a clear vision and felt like an accumulation of styles rather than a unified, luxurious aesthetic. This inconsistency was a frequent point of discussion for us, as it prevented the hotel from feeling like a truly cohesive and high-end space.
Beautiful property, but not ideal for a relaxing vacation. The hotel requires advance reservations for restaurants and sticks to a strict schedule for most activities. Food and drinks aren’t available by the pool after a certain time, and if you don’t pre-book, your only dining options might be offsite or very late 10 p.m. One major letdown was the dress code—many of the better restaurants required dress shoes, which isn’t practical when traveling through Europe with light luggage. We’ve been to locations around the world that require nice dress code but don’t impose dress shoes on 12 year olds. Overall, it felt too rigid for a laid-back getaway. They probably lost 2K from us dining. Not coming back.
We had a lovely stay!
It was amazing and the staff was exceptional
Lovely holiday
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