Holiday Inn Great Falls-Convention Center by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (514 reviews)
1100 5th Street South , Great Falls , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Misleading amenities
Poor food service

Categories

Cleanliness
7.7
Multiple comments indicate issues with cleanliness, especially regarding the pool and bathroom.
Service
9.2
Most guests noted friendly staff and helpful service, though some had issues with specific staff members.
Location
9.2
Positive remarks about the good location of the hotel.
Room Quality
8.7
Rooms described as nice and clean, but not universally praised.
Amenities
6.7
Significant disappointment with the pool and missing amenities as advertised.
Value for Money
8.7
Value seemed reasonable based on comfort, despite some complaints about amenities.
Food and Beverage
6.7
Negative feedback on food service and misleading breakfast promises.
Overall Experience
8.7
Mixed experiences overall, but many enjoyed their stays despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:09

Property Description

Luxurious Amenities & Entertainment
Indulge in the two-story atrium with a hand-crafted waterfall, gym, hot tub, and indoor pool with a 48-foot water-slide. The children's play zone ensures fun for the whole family.

Dining & Leisure Options
Savor American cuisine at the historical Holiday Inn Restaurant or enjoy drinks and games at the Holiday Inn Sports Bar and Casino. 24/7 snack shop ensures you're never hungry.

Convenience & Comfort
With free Wi-Fi, airport shuttle, and essential in-room amenities like a microwave and refrigerator, your stay at Holiday Inn Great Falls-Convention Center promises both convenience and comfort.

Book now to experience a perfect blend of luxury and convenience at Holiday Inn Great Falls-Convention Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GTF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 514 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 6.7
Value for Money: 8.7
Food and Beverage: 6.7
Overall Experience: 8.7
S
Susan couple us
10
Pros:

Computers were down when we arrived for check in. We waited in the lobby area. Charity was so nice. She gave us two
complimentary drink tickets and commented on how patient we were.
Much appreciated.

Cons:

Everything was awesome We had a great time.

2026-08-09 via Nuitee
A
Anna family_with_children ca
10
2026-08-05 via Nuitee
S
Samiec solo_traveller us
7
Pros:

Staff was great.

Cons:

Booking.com messed up our reservation.

2026-08-03 via Nuitee
S
SHAY family_with_children us
7
2026-08-03 via Nuitee
S
Stephanie solo_traveller us
5
2026-08-02 via Nuitee
S
Sarah couple us
10
2026-08-02 via Nuitee
2
292timg Business Bridge City, Texas
10
Exceptional lodging
Pros:

Staff provided exceptional service. Extra props to Mariah by making both checking in and checking out a breeze. Thank you!
Tony Roma's on location, provided a nice dinner and an excellent breakfast burrito this morning.

2026-07-23 via Tripadvisor
M
michelewU6077NV Family
10
Very nice stay
Pros:

We were extremely tired from several days of traveling when we reached Great Falls Montana. When we entered the hotel the staff at check in we're very kind and cheerful and we loved the waterfall in the lobby. The room was very nice and the beds very comfortable. Thank you for a comfortable stay.

2026-07-23 via Tripadvisor
D
dainu2026 Couples
10
Holiday Inn Great Falls Review
Pros:

Great experience. Very clean and plenty to do! Staff was very friendly.

2026-07-20 via Tripadvisor
K
Kelli family_with_children us
8
Pros:

The hotel was clean and front staff was great! Housekeeping did great as well!

Cons:

The breakfast at the restaurant was sub par. The slide was out of order which we did not know prior to booking.

2026-07-13 via Nuitee
S
scott solo_traveller us
7
2026-07-11 via Nuitee
C
Crystal couple us
10
Perfect
Pros:

Great Facility, Restaurant & Casino ... Perfect

Cons:

N/A

2026-07-10 via Nuitee
K
Kubicki solo_traveller us
7
Disappointed
Pros:

Location and pool.

Cons:

The pool was closed, and I couldn’t get a refund

2026-07-08 via Nuitee
M
Mikaela solo_traveller us
4
2026-07-07 via Nuitee
D
Dani solo_traveller es
6
Pros:

La atención recibida en el desayuno, el hombre era muy amable. El desayuno muy bien

Cons:

La piscina estaba en mantenimiento y no se aviso previamente de nuestra llegada

2026-07-07 via Nuitee
C
Christopher couple ca
10
2026-07-04 via Nuitee
M
Melissa solo_traveller us
10
Trip to GF from ND.
Pros:

I enjoyed the breakfast, game area, and the beauty of the lobby. I also enjoyed the room and space. I just drove 8 1/2 hours and it was nice.

Cons:

I thought there was a water slide but there was not. Pool area was a bit small for the size of hotel. It would have been nice with all the people swimming.

2026-06-26 via Nuitee
D
Deena solo_traveller us
8
2026-06-16 via Nuitee
A
adewole1 Family Great Falls, Montana
10
Best little place off the beaten trail
Pros:

The management that they got their (George) is outstanding! He really made My day by approaching Myself and Guest, acknowledging Me with a Good Morning and asking how things are going, how is the Breakfast etc.. He acknowledges you knows you're there and is just taking care of business and I like that in him.

2026-06-12 via Tripadvisor
B
Benjamin family_with_children us
3
Will never stay there again.
Pros:

The lobby looked nice

Cons:

We reserved the hotel for the waterside; however, after we checked in we found out there was no waterside. The water pressure in the bathroom was so low, and no drain stopper in the sink, it made shaving impossible.

2026-06-08 via Nuitee