The Grand Neelam

Hotels
The Grand Neelam ,VIP road opposite shagun farms , Phundardih , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Comfortable stay / good room comfort
Paid restaurant food was okay
Cons:
Missed wake-up call resulting in missed flight
No extension/power outlet available for charging

Categories

Cleanliness
1
Standard quality for this hotel tier (not mentioned in reviews).
Service
1
Explicitly negative: staff missed the wake-up call requested by the guest, which resulted in the guest missing their flight.
Location
1
Standard quality for this hotel tier (not mentioned in reviews).
Room Quality
1
Mixed but overall positive: one reviewer called it a 'comfort stay' indicating good comfort, though another reported poor in-room power/outlet availability (no extension) which affected charging.
Amenities
1
Negative: lack of a room extension/adequate power outlets was called out, limiting phone charging options.
Value for Money
1
Standard quality for this hotel tier (not mentioned in reviews).
Food and Beverage
1
Slightly positive: paid restaurant food described as 'ok ok' by a reviewer.
Overall Experience
1
Strongly negative overall: reviewer explicitly states 'zero star' after service failures (missed wake-up call and missed flight), outweighing isolated positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:05

Property Description

Luxurious Accommodation
The Grand Neelam, located in Phundardih, offers luxurious air-conditioned rooms with modern amenities. Each room is equipped with a desk, flat-screen TV, and complimentary toiletries for a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, room service, and a 24-hour front desk at The Grand Neelam. Stay connected with free WiFi throughout the property and experience top-notch service in a non-smoking environment.

Ideal Location
Situated just 7.4 km from Raipur Railway Station and 19 km from Raipur International Cricket Stadium, The Grand Neelam provides easy access to key attractions. With Swami Vivekananda Airport only 8 km away, traveling to and from the hotel is a breeze.

Book your stay at The Grand Neelam for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for Rs. 499 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Dr. Adarsh • extended_group • in
10
2026-01-24 • via Nuitee
T
Tilakraj • extended_group • in
6
2026-01-19 • via Nuitee
S
Surya Prakash • solo_traveller • in
8
Comfort stay in Hotel
Pros:

I have no spare time for breakfast

2026-01-19 • via Nuitee
P
Pawan Agrawal • solo_traveller • in
1
Pros:

Nothing

2026-01-17 • via Nuitee
K
Kachhawa • couple • in
10
2026-01-12 • via Nuitee
S
Siyad • couple • in
1
Pros:

paid restaurant food was ok ok

Cons:

I didn't liked any thing actually, we came from UAE and told them for wake up call since the socket inside room not apt for mobile charging and i have asked extension for socket, they don't have. so our mobile was dead and they forgot to do wake up call and missed the flight. so zero star

2025-12-18 • via Nuitee
K
kamal • family_with_children • in
5
2025-10-24 • via Nuitee