DoubleTree by Hilton Charlottesville

Hotels
•
Doubletree by Hilton
7.7 (381 reviews)
990 Hilton Heights Road , Charlottesville , US
+1 434-973-2121

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful and welcoming staff
Comfortable beds
Convenient location
Renovated lobby and pool
Good fitness center
Affordable rates for some guests
Warm check-in cookies
Easy check-in/out for many
Cons:
Rooms need updating (peeling vanity, worn carpet, shower tile issues)
Cleanliness issues in some rooms (dirty fixtures, dampness, strange smells)
Paid parking charge
Breakfast buffet not included/expensive and poor quality
Dirty coffee maker in some rooms
Occasional maintenance issues (leaking faucet, broken deadbolt, AC struggles)

Categories

Cleanliness
5.5
Multiple guests reported rooms not cleaned well (dirty toilet/sink/shower, dried sugar/coffee on desk), dirty coffee maker, damp rooms and occasional strange smells — cleanliness is a clear weak point.
Service
9.5
Staff repeatedly described as friendly, helpful and welcoming; check-in/out was easy for many guests despite an isolated check-in issue — overall service is a strong positive.
Location
9.2
Convenient location close to destinations and major highways; appreciated by many guests though not in a walkable downtown/airport area.
Room Quality
6
Rooms are described as tired and in need of updates (peeling vanity, worn carpet, shower tile issues, occasional dampness and broken hardware) despite some renovated rooms.
Amenities
9.6
Fitness center, renovated lobby and pool, warm check-in cookies and overall facility investments are praised; however paid parking and some room amenity cleanliness issues are noted.
Value for Money
7
Several guests found rates affordable for the location and busy weekends, but extra charges (parking) and pricey/not-included breakfast reduce perceived value.
Food and Beverage
5.8
Breakfast received multiple complaints (buffet not included, expensive, powdered eggs); coffee maker cleanliness issues also mentioned — F&B is a weaker area.
Overall Experience
9
Overall impressions are positive with comfortable beds, friendly staff and many recommendations to return, though room condition and some extras (parking/breakfast) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Scenic Riverside Location

Luxurious Amenities

Indulge in a warm chocolate chip biscuit upon arrival and enjoy free Wi-Fi and our signature Sweet Dreams beds during your stay at the Doubletree Hotel Charlottesville. Keep up with your fitness routine at our modern gym or unwind in the indoor pool after a day of exploring.

Convenient Access to Attractions

Explore nearby historic sites like Monticello and Michie Tavern, shop at Fashion Square Mall, or tee off at top-rated golf courses - all just a short drive from our hotel. With a variety of entertainment options close by, your stay with us promises both relaxation and excitement.

Book now for an unforgettable experience at Doubletree Hotel Charlottesville.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHO

Location

Guest Reviews

7.7
Based on 381 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.2
Room Quality: 6
Amenities: 9.6
Value for Money: 7
Food and Beverage: 5.8
Overall Experience: 9
E
Ersten • couple • us
4
2026-10-28 • via Nuitee
M
Micheline • solo_traveller • us
7
Nice hotel despite the bathroom issues. Bed was comfy and there was a nice view out the window.
Pros:

Bed was comfy and room was clean. The rate was also very affordable for the location and a busy weekend in town. Check in and check out was very easy.

Cons:

The bathroom showed signs of wear. The door to the bathroom didn't fully close, the hot water faucet leaked, and the sink/vanity was peeling.

2026-10-28 • via Nuitee
A
Angela • couple • us
10
Wonderful hotel
Pros:

Everything

Cons:

Parking

2026-10-25 • via Nuitee
C
Camarda • couple • us
10
2026-10-23 • via Nuitee
T
Tom • couple • us
10
great and very comfortable
Pros:

did not eat breakfast there

Cons:

nothing all was good

2026-10-21 • via Nuitee
M
Marci • couple • us
10
Pros:

Staff was friendly and helpful.

2026-10-12 • via Nuitee
A
Ann • solo_traveller • us
8
I would recommend.
Pros:

Beautifully renovated.

Cons:

The rooms were a little tired. Breakfast buffet should have been included. Wasn’t worth the price

2026-09-19 • via Nuitee
A
ANTOINETTE • solo_traveller • us
7
GREAT EXCEPT FOR THE PAID PARKING
Pros:

The fitness center was great, although awfully warm for somebody who works out hard.

Cons:

In my opinion, it's ridiculous that I had to pay for parking. Without bringing a vehicle, 99% of your guests wouldn't be there. You're not conveniently located near the airport, and you're not located in walkable community like downtown or a resort area. You're less than two minutes from several major highways meaning the people who come there get there in their cars. And there is nothing special about your parking lot that makes it worth an extra charge. It's not covered, gated, or guarded. Paying for parking is just a petty reason to hit up your guests for a couple extra dollars.

Oh, and the secondary deadbolt lock is broken in room 610.

2026-09-18 • via Nuitee
J
Joseph • solo_traveller • us
5
I should have packed cleaning supplies.
Pros:

The location was convenient. Friendly staff.

Cons:

My room was not cleaned well. The toilet, sink, and shower were in need of a cleaning. There was also dried sugar and coffee on the desk near the coffee machine. If all of that was not cleaned, I am certain my bed sheets were probably not cleaned as well.

2026-09-16 • via Nuitee
M
melinda • couple • us
10
Checking in wasn’t idea but everything else was smooth
Pros:

The property was beautiful and clean!

Cons:

When we went to check in the first person to check us in wouldn’t proceed with my husband who was paying and has same last name, knew the name on the reservation and had the reservation without me present. I came in we had to wait all over again and the person to check us in didn’t ask for my license

2026-09-10 • via Nuitee
R
Russell • couple • us
8
2026-09-07 • via Nuitee
T
Tomica • solo_traveller • us
10
2026-09-04 • via Nuitee
C
Courtney • family_with_children • us
8
Pros:

It was close to our destination which was a major plus. Beds comfy. Us and our son loved the warm cookies we got when we checked in.

Cons:

Could use a little bit of a facelift in the rooms but otherwise good!

2026-09-02 • via Nuitee
D
Danielle • solo_traveller • us
7
Cons:

Our room had a strange smell. The door requires extra checks to make sure it was closed. The AC struggle d. For the price I would have liked at least a coffee. Felt locked down with police presence because of local college football team staying there too.

2026-08-31 • via Nuitee
M
Melissa • extended_group • ca
5
You have to pay for parking. They invested more money in their lobby in their pool and they haven’t updating their rooms
Pros:

Conveniently located

Cons:

Room was very damp. Left my clothes and bedding feeling wet.

2026-08-27 • via Nuitee
A
Albert • extended_group • us
10
2026-08-24 • via Nuitee
R
Richard • couple • us
10
Excellent will return
Pros:

All good!
Comfortable, clean and welcoming staff and quite helpful!

Cons:

All good!

2026-08-21 • via Nuitee
R
Richard • couple • us
10
Next time In Charlottesville we’ll stay again.
Pros:

Excellent Hilton property.
Staff was welcoming, room clean and comfortable.
Definitely recommend!

Cons:

All good!

2026-08-21 • via Nuitee
B
Bridgett • solo_traveller • us
10
2026-08-14 • via Nuitee
S
Sharon • couple • us
4
The lobby was very nice however attention needs to be given to the rooms
Pros:

Nice staff

Cons:

Rooms need updating. Shower tile needs replaced or cleaned. Coffee maker extremely dirty. I ran it with plane hot water to clean out the dirt and dust. Capet looked very old and worn.
With breakfast costing $18, at least serve real eggs as opposed to powered ones.

2026-08-04 • via Nuitee