DoubleTree by Hilton Charlottesville

Hotels
Doubletree by Hilton
8 (543 reviews)
990 Hilton Heights Road , Charlottesville , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
7.33
Some reviews mentioned dusty and outdated rooms, and issues with the bathroom cleanliness.
Service
8.8
Staff described as friendly and helpful in multiple reviews.
Location
8.34
Multiple reviews mentioned the good and convenient location.
Room Quality
6.79
Reviews noted some rooms were outdated and had maintenance issues.
Amenities
7.82
Indoor pool and breakfast received positive feedback, but some amenities were noted as lacking.
Value for Money
8.28
General sentiment indicated good value for the money spent.
Food and Beverage
8.83
Breakfast received high praise across multiple reviews.
Overall Experience
7.8
Overall positive sentiments with some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:20

Property Description

Scenic Riverside Location

Luxurious Amenities

Indulge in a warm chocolate chip biscuit upon arrival and enjoy free Wi-Fi and our signature Sweet Dreams beds during your stay at the Doubletree Hotel Charlottesville. Keep up with your fitness routine at our modern gym or unwind in the indoor pool after a day of exploring.

Convenient Access to Attractions

Explore nearby historic sites like Monticello and Michie Tavern, shop at Fashion Square Mall, or tee off at top-rated golf courses - all just a short drive from our hotel. With a variety of entertainment options close by, your stay with us promises both relaxation and excitement.

Book now for an unforgettable experience at Doubletree Hotel Charlottesville.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 543 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 7.8
J
Jacob solo_traveller ar
10
2026-04-25 via Nuitee
B
Bryan couple us
9
2026-04-20 via Nuitee
T
Timothy solo_traveller us
3
Paying to stay here felt like being charged admission to tour a condemned building.
Pros:

Absolutely nothing. This property is the definition of neglect and is an embarrassment to the Hilton and DoubleTree brand. Bugs throughout the room, cracks in the walls, and maintenance so poor it borders on inexcusable. This building does not need a touch-up. It needs a full renovation.

The elevators rattled and shook the entire stay. The grounds looked less like a hotel and more like an abandoned building left to deteriorate. Rooms were cramped, bathrooms were outdated, and the plumbing leaked water everywhere. The showerhead was grimy and too short for anyone over 5’9. The carpets were so old and grimy that walking barefoot was not an option. The iron damaged and ruined one of my shirts.

Most unacceptable of all, the property’s solution to a broken window in our room was to spray paint it and hang a random curtain in front of it. That is not a repair. That is a cover-up. We paid good money to stay in what felt like a poorly patched abandoned property.

Given the condition of this hotel and the damage to my personal belongings from their faulty iron, I am formally requesting partial compensation for this stay. The quality of this property does not reflect what was advertised or what is expected of a DoubleTree by Hilton.

Cons:

See previous comment.

2026-04-20 via Nuitee
E
Edward couple us
5
Nice for location, but lacked in other areas.
Pros:

It was very close to my work location. It seemed clean.

Cons:

The room was very bare. It was large enough for a sofa, but none was provided. There was a cheap clip-on light on the desk and the rest of the lighting was dim. I could not get my Alexa connected to the WiFi and three different employees were no help.

2026-04-15 via Nuitee
H
Heather couple us
4
Outdated. Limited offerings on site. Likely would not stay again.
Pros:

Location fair

Cons:

Outdated. Bathroom cramped. Walls in disrepair. Beds hard. Only restaurant closed in the afternoon.

2026-04-13 via Nuitee
Q
Quatashia solo_traveller us
10
2026-04-11 via Nuitee
D
Denise couple us
9
2 nights
Pros:

Very clean and quite. Staff was very friendly and helpful.

Cons:

Toilet seats were not the ADA 17 inch standard. They were way to low to the ground. The pillows were like air, 4 pillows maybe equaled 1 normal pillow.

2026-04-06 via Nuitee
M
Megan family_with_children us
8
2026-04-06 via Nuitee
C
Carrie couple us
10
2026-04-06 via Nuitee
R
Rahmah couple us
1
Pros:

Very smelly

Cons:

Smell even the bed sheets were smelling bad. I woke up multiple times during my sleep because of the smell

2026-04-03 via Nuitee
J
Jennifer couple ca
10
Pros:

Everything! Excellent location, staff, and service, and rooms were lovely.

2026-04-03 via Nuitee
A
Ainaz couple us
9
Great place to stay! Very clean and comfortable rooms.
Pros:

The hotel was spotless, and the cleaning staff was incredibly attentive. They even brought me clean towels every day without me asking. Their level of attentiveness to my needs was truly remarkable. The hotel was conveniently located near Sam’s Club and Walmart, but I still had to drive into town for some other errands.

Cons:

The parking lot was always packed, so I had to park further away. Perhaps it would be better to rent a car, as driving to Charlottesville takes about 8-9 minutes.

2026-03-31 via Nuitee
J
Jessie family_with_children us
10
Nice spot for a quick overnight while college touring.
Pros:

Clean… comfy… nice bar

Cons:

N/a

2026-03-30 via Nuitee
D
Denise solo_traveller us
10
It was a convenient comfortable stay.
Pros:

Staff great. Elizabeth Jessica William and Charlie.

Cons:

Dark interior.

2026-03-27 via Nuitee
M
Michael couple us
1
Pros:

Was not given the room I paid for.

Cons:

Mold and mildew in bathroom tub and shower area.

2026-03-21 via Nuitee
A
Andrew solo_traveller us
9
2026-03-19 via Nuitee
K
kiara couple us
8
Had issues but the staff was friendly and solve as best as possible plus provided completely
Pros:

Indoor pool

Cons:

Old Heating system

2026-03-15 via Nuitee
J
John couple us
4
Cons:

Needs a lot of repairs and upgrades

2026-03-13 via Nuitee
S
Sherrie solo_traveller us
10
Pros:

Clean, easy to get too, meals good, pool, exceptional staff, shuttle!

2026-02-08 via Nuitee
E
Elizabeth couple us
1
2026-01-31 via Nuitee