Sheraton Commander Hotel

Hotels
Marriott
8.8 (126 reviews)
16 Garden St, Cambridge, Massachusetts, 02138 , Cambridge , US

Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and spacious rooms
Cons:
Bed bugs reported
Lack of fridge and microwave in rooms

Categories

Cleanliness
8.2
Mentioned clean rooms but noted concerns with bed bugs.
Service
9.2
Friendly and helpful staff mentioned multiple times.
Location
9.2
Convenient location near Harvard and within walking distance to various amenities.
Room Quality
8.7
Spacious and clean rooms with beautiful furniture.
Amenities
8.7
Breakfast buffet well-regarded, but missing fridge and microwave in some rooms.
Value for Money
8.7
Favorable sentiment for pricing compared to amenities.
Food and Beverage
8.7
Breakfast buffet was great and staff very helpful.
Overall Experience
9
A pleasant stay overall with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:09

Property Description

Welcome to Sheraton Commander Hotel, your ideal retreat just steps away from Harvard University and the vibrant Harvard Square.

Unmatched Comfort
Relax in one of our 175 contemporary guestrooms, all equipped with flat-screen televisions, complimentary Wi-Fi, and private bathrooms featuring premium toiletries.

Dining and Socializing
Indulge in delightful meals at Nubar, where culinary excellence meets cozy ambiance, paired with a refreshing drink from our stylish bar/lounge. Don't miss the buffet breakfast served daily to kickstart your mornings.

Fitness & Meeting Spaces
Maintain your fitness regimen in our 24-hour fitness center or gather with colleagues in our expansive 5 meeting rooms, offering over 5,400 square feet of versatile conference space.

Experience elegance and convenience at Sheraton Commander Hotel. Book your stay with us today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

8.8
Based on 126 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
Alexander solo_traveller us
9
2026-07-25 via Nuitee
T
Terry solo_traveller us
10
The staff was very attentive and helpful. The room was quiet and clean and easy to access.
Pros:

Good location in Harvard Square neighborhood

Cons:

This is nit picking but the drinking glasses in my room were very soft plastic - hard to hold- why not glass? Everything else is pretty classy

2026-07-08 via Nuitee
E
Ezra couple il
8
2026-07-07 via Nuitee
J
Javier solo_traveller es
8
El mejor hotel en Harvard
Pros:

Ubicación

Cons:

Caro

2026-06-29 via Nuitee
P
Parita couple gb
7
Some of staff were charming .wish I could remember his name .
Pros:

Location

Cons:

Dining options

2026-06-26 via Nuitee
C
craig extended_group gb
9
2026-06-25 via Nuitee
I
Iida solo_traveller jp
7
円安のせいでしょうか、、、1泊10万円は高く感じました。
2026-06-22 via Nuitee
B
barclay solo_traveller gb
3
Pros:

Clean hotel with lovely staff.

Cons:

Very expensive for what it was. No breakfast included in the cost. Bar closed at around 10.30 most nights.
Would've been nice to get that little bit more. No drink service, no drinks or meals offered, no room service, no music.

High class hotel with high charges but budget hotel service.

2026-06-21 via Nuitee
M
Margarita solo_traveller pe
5
Pros:

Personal amable, buena ubicación

Cons:

La limpieza pudo ser mejor, encontré algunas cosas que me hacían pensar que no habían limpiado exhaustivamente. El desayuno no venía incluido en la tarifa, que ya era alta, y el día que lo tomé me pareció relativamente limitado para el precio.

2026-06-18 via Nuitee
C
Colleen solo_traveller tt
9
2026-06-10 via Nuitee
I
Imad solo_traveller lb
10
Superb stay
Pros:

Warm, welcoming, extremely clean and tidy.

Cons:

Nothing

2026-06-08 via Nuitee
M
Małgorzata solo_traveller pl
7
2026-06-08 via Nuitee
B
BlairJH Family Collegeville, Pennsylvania
10
A Memorable Stay in Cambridge
Pros:

We had another wonderful stay at the Sheraton Commander Hotel, and this visit was even better than the last. The newly renovated rooms are beautiful and have completely elevated the guest experience while still preserving the character and charm that make this property so special.

The front desk team was outstanding, as always, and deserves special recognition. Christopher, in particular, went above and beyond to make us feel welcome and ensured that every aspect of our stay was seamless.

Graduation week in Cambridge can be a hectic time, but the Sheraton Commander truly outdid itself. The cocktail receptions, ice cream socials, and many other thoughtful touches created such a warm and celebratory atmosphere for graduates and their families. It was clear that the entire staff was committed to making a once-in-a-lifetime occasion even more memorable.

If you're visiting Cambridge, I can't recommend the Sheraton Commander highly enough.

2026-06-04 via Tripadvisor
M
Mustafa Cemalettin couple tr
7
2026-06-04 via Nuitee
D
Deborah couple us
10
My stay at the Sheraton Commander was very enjoyable.
Pros:

Beautiful property and phenomenal staff…

Cons:

Nothing to dislike…

2026-06-01 via Nuitee
E
Enrique family_with_children es
8
Buena ubicación y habitaciones muy espaciosas
Pros:

La habitación era realmente grande con un salón recibidor, un baño amplio y la habitación con cama grande, las mujeres del desayuno muy simpáticas amables y dispuestas a ayudar.

Cons:

Empieza a estar un poco antiguo.

2026-05-31 via Nuitee
H
Hong solo_traveller us
1
2026-05-23 via Nuitee
B
Boromir1234 Business San Francisco, California
8
Fine stay, strange design
Pros:

My stay here was perfectly fine — it is easy to walk into campus and my room was quiet and large. Design-wise, it’s the sort of room where you’re like, “Who designed this?” Some lightswitches are hard to find, the sink is shallow and splashes, there is a bench under where the clothes hang — stuff like that. Also the shades don’t fully block light, so maybe bring your sleep mask. I also want to point out that the breakfast is overpriced at $30, and I recommend a pull-up bar for the gym.

2026-05-20 via Tripadvisor
D
dragonflower7 Solo travel
2
Just don't stay here.
Pros:

Their "renovation" completely destroyed this Classic Hotel.
I have stayed in this hotel many times. I have also traveled the World and stayed at all kinds of Hotels.
The Comander used to be a classic style Hotel with 4 post beds and a historic New England atmosphere. Now it has rooms straight out of a Howard Johnsons.
Hotels worked hard the past 15 years to get rid of those god awful built-ins but the Comander brings you the most disgusting luvered door 1960s built-ins yet. There are 3 small draws, can't even store your luggage in the closet. Not one piece of furniture matches, not one piece is from the same decade. The lighting fixtures don't match either and can only be described as tacky. Wait till you see the dorm style couch and the "Free" roadside mismatched chairs! The too low to use steel drum coffee table is hysterical! Each room used to have art work that matched the hotels heritage, there is now only one piece of art hanging in the rooms that can only be described as seriously ugly. If you can get past the awful room where you can't even open your luggage off of the floor ... none of the mattresses were replaced. These mattresses have springs that feel as though they are coming out of the mattresses. At 5am, after no sleep whatsoever, when the sun comes up and the new ratty wrinkled drapes which don't keep the light out, please remember this review.
*** almost forgot the truck bench seat eating area.

2026-05-19 via Tripadvisor
W
WWPMS Couples Boston, Massachusetts
10
Surprising Gem
Pros:

The Sheraton Commander is a charming hotel with friendly staff, spacious room, convenient location and historical significance. I’ve driven by this hotel for the better part of 50 years but never had an occasion to stay here until now. Recommend it highly!

2026-05-18 via Tripadvisor