DoubleTree by Hilton New Bern - Riverfront

Hotels
•
Doubletree by Hilton
8.6 (527 reviews)
100 Middle Street , New Bern , US
+1 252-658-9000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Nice location
Beautiful views
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.81
A significant issue mentioned regarding cleanliness with a large roach found in the hall.
Service
9.78
Several mentions of excellent service, especially from staff members Sejal and Shelly.
Location
9.32
The location is frequently praised for its convenience and beautiful views.
Room Quality
7.27
Negative remarks about room amenities and comfort despite a generally clean environment.
Amenities
8.3
Hotel amenities were functional but lacked the expected quality from a Hilton hotel.
Value for Money
8.26
While location is good, some facilities are lacking which affects perceived value.
Food and Beverage
9.31
Food service during breakfast received multiple positive comments, particularly about Sejal.
Overall Experience
8.78
Overall pleasant stay despite some issues, especially highlighted by staff performance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Riverfront Views and Historic Charm
Located in New Bern’s historic city centre, the DoubleTree by Hilton offers stunning views of the Trent River and is steps away from Tryon Palace Historic Sites & Gardens.

Modern Amenities and Services
Enjoy Free Wi-Fi, an on-site restaurant, flat screen TV, work desk, and tea/coffee facilities in every room. Stay active in the fitness centre, utilize the business centre, or relax on a private balcony in select rooms.

Dining and Entertainment
Indulge in casual dining at Christoph’s on the Water, sip drinks in the lounge or on the deck, and experience live entertainment on weekends.

Book now to experience the perfect blend of comfort and convenience at DoubleTree by Hilton New Bern Riverfront.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Location

Guest Reviews

8.6
Based on 527 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
E
Eunhee • couple • us
8
Of all the things good enough
Pros:

The breakfast was fair not much better than we had gotten free from other hotels we had had stayed

Cons:

Didn’t know there are parking charges and breakfast charges
Especially, parking fee

2026-10-24 • via Nuitee
R
Robert • couple • us
10
2026-10-16 • via Nuitee
W
William • couple • us
9
Mum Festival
Pros:

Close to everything I wanted to see

Cons:

Having to pay for parking daily without any warning or anything. And had to pay daily rates.

2026-10-15 • via Nuitee
D
David • couple • us
10
2026-10-14 • via Nuitee
D
Daniel • couple • us
4
Pros:

Location!

Cons:

Food was subpar. Hotel was not new as advertised. Toilet needed assistance to flush. Will not be back.

2026-10-09 • via Nuitee
W
William • solo_traveller • us
10
2026-09-13 • via Nuitee
M
Michael • couple • us
9
2026-09-12 • via Nuitee
P
Pascal • couple • ch
10
2026-09-08 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-09-01 • via Nuitee
R
Richard • couple • us
10
The Hotel and staff met our expectations, thank you
Pros:

View, comfort and walking distance to town shops and historic place

Cons:

Being in the construction industry, I thought that the deck needed some repairs

2026-09-01 • via Nuitee
W
William • couple • us
9
Cons:

More sitting for the Saturday night band

2026-08-31 • via Nuitee
B
Brenda • couple • us
10
2026-08-27 • via Nuitee
J
Jennifer • couple • us
9
2026-08-27 • via Nuitee
S
Slavomir • couple • us
8
overall we had a pleasant stay with everything being in close proximity and beautiful location.
Pros:

I wish it had fresh baked bread, vegetables like tomatoes and onions, and blueberries and mango
and automated coffee machine that you can make any kind of coffee.

Cons:

I wish the bathrooms were little bit bigger because it got tight with 2 people trying to get ready especially when you don't have enough space to put your toiletries

2026-08-24 • via Nuitee
C
Cynthia • couple • us
8
Amazing!
Pros:

Great location! Great view! Great buffet breakfast in the AM.

Cons:

The only ice machine was in the restaurant on ground floor, we were on 5th...

2026-08-21 • via Nuitee
G
Gary • couple • us
10
We enjoyed our stay especially the live music on the patio from 6pm-9pm
Pros:

The breakfast was good. however I have stayed in other hotels that a full breakfast was offered at no additional cost. Drury inn is one example

Cons:

Offer the same breakfast and include in the total cost if necessary.

2026-08-18 • via Nuitee
A
Ashley • solo_traveller • us
9
2026-08-15 • via Nuitee
M
Montgomery • couple • us
10
2026-08-15 • via Nuitee
L
Louis • couple • us
10
Peaceful and enjoyable.
Pros:

Excellent breakfast with a delicious made to order omelet. Very clean and a will stocked and fresh breakfast buffet to accompany that delicious omelet.

2026-08-14 • via Nuitee
R
rlbAtlanta • Family • Atlanta, Georgia
10
Restaurant experience
Pros:

Shelly was Exceptional! She was very accommodating. Everytime my table was about to get up to get something from the breakfast buffet, she swiftly did it for us! She was Awesome and very nice!

2026-08-01 • via Tripadvisor