DoubleTree by Hilton New Bern - Riverfront

Hotels
Doubletree by Hilton
8.6 (519 reviews)
100 Middle Street , New Bern , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Nice location
Beautiful views
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.81
A significant issue mentioned regarding cleanliness with a large roach found in the hall.
Service
9.78
Several mentions of excellent service, especially from staff members Sejal and Shelly.
Location
9.32
The location is frequently praised for its convenience and beautiful views.
Room Quality
7.27
Negative remarks about room amenities and comfort despite a generally clean environment.
Amenities
8.3
Hotel amenities were functional but lacked the expected quality from a Hilton hotel.
Value for Money
8.26
While location is good, some facilities are lacking which affects perceived value.
Food and Beverage
9.31
Food service during breakfast received multiple positive comments, particularly about Sejal.
Overall Experience
8.78
Overall pleasant stay despite some issues, especially highlighted by staff performance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Riverfront Views and Historic Charm
Located in New Bern’s historic city centre, the DoubleTree by Hilton offers stunning views of the Trent River and is steps away from Tryon Palace Historic Sites & Gardens.

Modern Amenities and Services
Enjoy Free Wi-Fi, an on-site restaurant, flat screen TV, work desk, and tea/coffee facilities in every room. Stay active in the fitness centre, utilize the business centre, or relax on a private balcony in select rooms.

Dining and Entertainment
Indulge in casual dining at Christoph’s on the Water, sip drinks in the lounge or on the deck, and experience live entertainment on weekends.

Book now to experience the perfect blend of comfort and convenience at DoubleTree by Hilton New Bern Riverfront.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Location

Guest Reviews

8.6
Based on 519 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
R
rlbAtlanta Family Atlanta, Georgia
10
Restaurant experience
Pros:

Shelly was Exceptional! She was very accommodating. Everytime my table was about to get up to get something from the breakfast buffet, she swiftly did it for us! She was Awesome and very nice!

2026-08-01 via Tripadvisor
P
P1105CVmichaelm Family
10
4th of July getaway
Pros:

The Doubletree New Bern is an excellent hotel. It has clean and spacious rooms. The hotel staff is top notch and will go the extra mile to meet your needs. The marina just outside the hotel gives you plenty to watch during your stay. The hotel is situated within walking distance of many downtown restaurants and entertainment. This was my second stay at this hotel and I would definitely stay here again.

2026-07-29 via Tripadvisor
D
Daydream22606512231 Family
10
FIVE STAR experience
Pros:

Everything about our stay at this Doubletree Hilton hotel in New Bern was exceptional.
The room was clean, the sheets were crisp and soft, and the pillows were amazing.
We ended up having both dinner and then breakfast the next day in the hotel restaurant and it was very good.
Highly recommend!

2026-07-27 via Tripadvisor
F
F2013TZlizm Family
10
Wonderful experience
Pros:

Shelly, Charlene and Sejal were amazing for breakfast.

2026-07-25 via Tripadvisor
6
632marthaw Friends getaway Ponte Vedra Beach, Florida
10
Great Location
Pros:

Great location—easy walk to downtown—friendly and helpful staff. Expansive outdoor seating area with beautiful river/marina view, great for early morning coffee time and late-night relaxation. Clean, nicely appointed rooms. Spacious lobby.

2026-07-22 via Tripadvisor
J
JOHN couple us
6
Pros:

The breakfast was as well as average

2026-07-21 via Nuitee
L
Louis couple us
10
Pros:

Excellent! fresh food, good selection and excellent coffee

Cons:

Nothing

2026-07-19 via Nuitee
R
R3926GVkarenm Friends getaway Mocksville, North Carolina
10
Outstanding
Pros:

The hotel was exceptionally clean and very well appointed. The breakfast was amazing and they will make omelets for you. The girl in the breakfast area whose name is Sejal was very kind in helpful. I will definitely go back it was wonderful.

2026-07-16 via Tripadvisor
J
Jerrita couple us
10
2026-07-12 via Nuitee
C
Cournoyer solo_traveller us
8
2026-07-12 via Nuitee
M
Mary solo_traveller us
10
2026-07-12 via Nuitee
3
303rob Family Fairfax, Virginia
10
Great food , service, food and view
Pros:

The morning buffet is outstanding, the best in New Bern. The hostess Shelley was extremely friendly and helpful. We dined with a great view of the river and for only $15 dollars a person it is an excellent bargain. Unlike other popular area breakfasts, you are seated immediately, you don’t have to wait to be texted, it is relaxed and you are not rushed out to make way for others standing in line to come in. For locals they also offer a frequent dining card, again unique to New Bern. The food was plentiful and tasty. Thank you Shelley and thank you New bern Doubletree

2026-07-11 via Tripadvisor
M
Mary couple us
9
Over all it was a good experience. I would recommend to anyone!
Pros:

Very clean, well maintained

Cons:

Bed was not very comfortable, mattress could be ready for replacement, and it was hard to regulate temperature in the room.

2026-07-08 via Nuitee
L
LoriB2516 Solo travel
10
Made a difficult time easier
Pros:

I stayed here to be near my mom who is on hospice. My flight was canceled and I had to drive from Maryland. I was allowed to check early. This will be my base while I continue visits to my mom. You made a difficult time easier. Your staff are all lovely. Beautiful hotel.

2026-07-05 via Tripadvisor
T
Thomas couple us
10
Wonderful accommodations!
Pros:

The location was great! On the water with a great outdoor area! We were able to walk to everything downtown! Great place to stay in a very charming town!

Cons:

Nothing

2026-07-04 via Nuitee
S
Steven couple us
9
We had a wonderful stay in a beautiful city
Pros:

The location could not be better. The facilities excellent. An à la carte food service would be great

2026-07-04 via Nuitee
1
132kaylinb Business
10
Wonderful conference experience
Pros:

I had a wonderful experience hosting a conference. The staff was very friendly and tentative. I received several compliments from the conference attendees on the hotel and the staff. Definitely hope to return in the future. Madina and Paddy were fantastic all week!

2026-07-03 via Tripadvisor
D
daraing2026 Business
10
Hotel Review
Pros:

I had an excellent stay at the DoubleTree by Hilton New Bern Riverfront. The hotel is in a great location right on the water with beautiful views and easy access to downtown New Bern. The room was clean, comfortable, and made my stay very enjoyable.

I also want to recognize Sejal Prajwal and Charlene Sejal for their amazing customer service. They were both welcoming, friendly, and professional, and they made sure I had a great experience throughout my stay. Their kindness and hospitality really stood out and made me feel valued as a guest.

I would definitely stay here again and highly recommend this hotel to anyone visiting the New Bern area!

2026-07-03 via Tripadvisor
2
250mirriamm Family
10
Family Reunion
Pros:

Stayed at the Double Tree by Hilton New Bern-River Front the location and views were spectacular. The rooms were great.
It definitely was great value for money.
We were there for our family reunion and it was so great to be able to gather at the hotel in our down time. Great amenities,
and beautiful surroundings.

There were plenty of places to walk on and off premise.

My stayed was made all the more pleasant by Shelly during my breakfast dining experience, she was so pleasant and attentive.

The staff was hospitable and accommodating from the front desk on down.

2026-07-01 via Tripadvisor
T
tiffanybG2656PH Solo travel
10
Great experience because of manager!
Pros:

I came into town to meet friends and stopped in to grab some drinks. Madina was wonderful! She went out of her way to make us comfortable and got us extra seats to fit at the bar. The weather got bad and the outside bar was closed down. I’ve never had someone so polite and go out of their way to help a customer!!!!

2026-06-27 via Tripadvisor