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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Massage services
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Chapel/shrine
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Non-smoking throughout
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Concierge service
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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ATM/banking
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxury Accommodations
Experience luxury at its finest at Hotel Albuquerque At Old Town, where every room is equipped with a work desk, coffee maker, and seating area. Enjoy the comfort of free WiFi and cable TV, with the added bonus of a private balcony in most rooms.
Gourmet Dining and Entertainment
Indulge in a culinary journey at Garduño's, where Mexican and American dishes are served with flair. After dinner, head to the stylish QBar for a drink or visit Casa Esencia, a historic landmark turned nightclub, for live entertainment and a vibrant atmosphere.
Relaxation and Recreation
Unwind by the outdoor pool, rejuvenate in the hot tub, or stay active at the fitness centre. For the ultimate relaxation, indulge in an in-room massage arranged by our 24-hour front desk.
Book now for a luxurious stay in Albuquerque with unparalleled amenities and exceptional service.
Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian. However, guests with a valid Military ID and proof of Active Duty Status may check in at the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
Location
One of the elevators didn't work.
Spacious room
Would be better with breakfast included.
One of our rooms was not ready until almost 5 p.m.
The room was great. The bed was so comfortable. The pool area is awesome. Gardunos for dinner was great. The property is in the best location. All of the staff were awesome.
Location is great. Friendly people.
Room is large and clean. Restaurant is perfect for Albuquerque.
The hotel is part of Heritage Hotels family. It is an old hotel with remodeled rooms. Beds were clean and comfortable. Bathroom cleaning requires more attention. Elevators were dated, slow and only one of them was working. Parking is convenient especially at the back of the hotel. The location worked well for us. It was close to high way and easy to visit old town. This was not a bad stay but you may want to check the next door, Hotel ChaCo belongs to the same chain, for a better stay. It is an average stay for what you pay.
localtion
Dirty old hallway carpeting
Refigerator did not have a freezer sectiom in it.
I resent the addition of the "Resort Fee". Just put it into the price of the room. We did not use any resort services!!
Beautiful hotel in a great location—mill district. we ate at the restaurant in the hotel and it was very good. The pool was fabulous— perfect temperature, so clean and in a beautiful setting. The rooms were super clean—no “hotel” smell … great shower—again, clean and functional (wide sink area to put your things—shelves, etc). We loved it. Very beautiful. CLean. Great service. Highly recommend.
Great location and excellent service. Don't miss getting some food at the Sawmill Market. We had a great weekend get away shopping in Old Town which was only a few blocks away.
This hotel is charming with a friendly and welcoming staff. The grounds, lobby and exterior are all lovely. The bathroom was clean, modern and stylish. The bed was very comfortable. Our room was quiet, and we enjoyed balcony views. Parking was free and more than adequate and convenient.
We arrived into yown early, and were allowed to check in right away. Even though we had the least expensive room option, it was very nice. I loved the Keurig in the room, and the free coffee in the lobby during morning hours. The real wood fireplace makes the whole ground floor smell wonderful.
The bed frames look like they could eaasily handle queen sized beds instead of full. Seems like a good upgrade that could be made.
Front desk greeting
Close to old town
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