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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Massage services
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Chapel/shrine
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Concierge service
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Outdoor pool - seasonal
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ATM/cash machine on site
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Nightclub/DJ
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxury Accommodations
Experience luxury at its finest at Hotel Albuquerque At Old Town, where every room is equipped with a work desk, coffee maker, and seating area. Enjoy the comfort of free WiFi and cable TV, with the added bonus of a private balcony in most rooms.
Gourmet Dining and Entertainment
Indulge in a culinary journey at Garduño's, where Mexican and American dishes are served with flair. After dinner, head to the stylish QBar for a drink or visit Casa Esencia, a historic landmark turned nightclub, for live entertainment and a vibrant atmosphere.
Relaxation and Recreation
Unwind by the outdoor pool, rejuvenate in the hot tub, or stay active at the fitness centre. For the ultimate relaxation, indulge in an in-room massage arranged by our 24-hour front desk.
Book now for a luxurious stay in Albuquerque with unparalleled amenities and exceptional service.
Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian. However, guests with a valid Military ID and proof of Active Duty Status may check in at the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
Great location, staff were wonderful, beautiful facility and comfortable room.
VERY loud wedding that absolutely blasted music until pretty late at night on the first night. The staff warned us when we checked in and put us on the highest floor available but we could still feel the bass music and sing along word for word on the 9th floor. Yay for weddings, but some reasonable volume control would have been nice. You can have a great party without music quite that loud.
Walking distance to lots of shops and restaurants.
No fan in bath so smoke detector would go off when showering.
The lobby and restaurant were very nice and felt luxury.
The room was a little smaller than expected from the photos.
Emplacement, qualité des chambres
Accueil assez froid
Great location. Warm staff. Nice aesthetic.
Shower water pressure is a bit low
We really enjoyed this hotel. The location next to Old Town is perfect. No need to drive and try to park there. The interstate was easy to access for getting out to sightsee beyond Old Town. The visit was great, right from check-in when we were warmly greeted with cookies (biscochitos) and bottles of cold water. The check-in process itself was quick and easy, and we were given great information and suggestions for our visit. An unexpected bonus was to discover that parking is both plentiful and free, rare for a big-city hotel. The room was nicely decorated and very comfortable with a beautiful view of the city and mountains from our balcony (not large but so worth it). A request for a towel exchange was taken care of within minutes. We booked a package that included breakfast in the restaurant, and that too was a pleasant experience. Delicious options in quiet, peaceful environment decorated in New Mexico style. The only complaint we had was that we had only booked 2 nights, and wished we had planned to stay longer. If we are ever able to return to Albuquerque, we would not stay anywhere else.
The location is close to old town and also to the highway 40
The ac unit is too loud to sleep
Hotel Albuquerque at Old Town is always our first choice when traveling cross country. Each stay has been delightful. This time I noticed that we did not pass a hotel staff member, regardless housekeeping, maintenance, service, etc....without them saying hello, asking how our stay was and asking if there was anything we needed. Kudos to Management for their superior training and putting together such a glowing team. They do a wonderful job in representing the hotel.
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