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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Massage services
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Chapel/shrine
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Concierge service
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Outdoor pool - seasonal
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ATM/cash machine on site
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Nightclub/DJ
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxury Accommodations
Experience luxury at its finest at Hotel Albuquerque At Old Town, where every room is equipped with a work desk, coffee maker, and seating area. Enjoy the comfort of free WiFi and cable TV, with the added bonus of a private balcony in most rooms.
Gourmet Dining and Entertainment
Indulge in a culinary journey at Garduño's, where Mexican and American dishes are served with flair. After dinner, head to the stylish QBar for a drink or visit Casa Esencia, a historic landmark turned nightclub, for live entertainment and a vibrant atmosphere.
Relaxation and Recreation
Unwind by the outdoor pool, rejuvenate in the hot tub, or stay active at the fitness centre. For the ultimate relaxation, indulge in an in-room massage arranged by our 24-hour front desk.
Book now for a luxurious stay in Albuquerque with unparalleled amenities and exceptional service.
Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian. However, guests with a valid Military ID and proof of Active Duty Status may check in at the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Friendly, helpful staff. Balcony. Fast elevator.
That's a wonderful hotel in a great location. Our room 919 was a corner room with excellent views. It was also a very large suite
For such a large space the bathroom was very small with absolutely no counter space. The TV did not offer casting or let me plug in my Roku stick to access my subscribed channels. The lighting was extremely poor specially walking in the door at night I needed to use my cellphone flash light to get to the lights inside the room. And finally, the bed platform has a huge metal frame sticking out four inches which we hit a couple of times and suffered a lot of pain and bruising. This feature is most unusual and totally unnecessary.
Everything.
Location. Size of the rooms. Facilities and amenities
Nothing
Chambre au dernier étage avec belle vue sur la vieille ville
Staff were helpful right from the beginning with making the reservations and special needs of a friend needing her oxygen being able to be plugged in at the event we were attending in the evening.
The room was big and clean in the bathroom was as well. Staff was very helpful when I needed some different creamers than what we're provided in the refrigerator. They were getting thick and probably bad. Which is understandable if they're not looked at frequently.
The flamenco performance was wonderful and full of energy. The pool area was spacious and had a bar outside. We did not swim because it was a bit late when the performance was complete. The parking was excellent. So nice to be able to park near the hotel without having to pay for parking or walk far from a parking garage. The grounds are absolutely breathtaking and beautiful. It's towards the end of summer so most of the pots had a lot of color with the annual flowers but the orange and vibrant trumpet Vine flowers were beautiful still. What a wonderful place it would be to hold wedding events and conventions and family reunions! It's the best place to be near Old Town and we could just walk a short distance to all of the shops and wonderful place to go at church Cafe for food!
Everything was wonderful. If I had an issue what was taken care of right away and it wasn't a big issue.
Not sure how all of the rooms are but the switch when we walked in did not control any of the lights and it apparently controlled the switch my friend was using for her oxygen to charge and phone. Somehow that needs to get worked out and marked or the switch should just be kept on so the outlet works all the time.
The property is in an excellent location to walk to Old Town, the natural history museum and the Sawmill. It is a short drive to the biopark. The facility itself is lovely and well kept, but what made it exceptional was the staff who were warm, welcoming, helpful and continually went above and beyond to make our stay memorable.
No negatives.
The location and the pool
We were on the 9th floor and the hot water wouldn’t make it up. They told us to let the water run for 10 minutes in order to get it warm
Great stay for a family reunion. Great hotel in an excellent location between Old Town and Saw Mill. Nice to be able to us the gym and pool nextdoor at El Chaco. We will be back for sure!
Posizione e stile molto autentico e storico
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