Hotel Albuquerque At Old Town

Hotels
9 (1199 reviews)
800 Rio Grande Boulevard Northwest , Albuquerque , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Slow elevators
Bathroom cleanliness
Resort fee annoyance

Categories

Cleanliness
8.39
Bathroom cleaning requires more attention; overall rooms were clean.
Service
9.36
Friendly and welcoming staff, great service reported.
Location
9.4
Great location, close to Old Town and convenient parking.
Room Quality
8.85
Remodeled rooms, comfortable beds, but some issues mention.
Amenities
8.38
Basic amenities noted, some issues with the coffee maker.
Value for Money
8.84
Average stay for what you pay, mention of resort fee adds concern.
Food and Beverage
9.39
Restaurant in the hotel had very good food.
Overall Experience
9.36
Overall good stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Luxury Accommodations
Experience luxury at its finest at Hotel Albuquerque At Old Town, where every room is equipped with a work desk, coffee maker, and seating area. Enjoy the comfort of free WiFi and cable TV, with the added bonus of a private balcony in most rooms.

Gourmet Dining and Entertainment
Indulge in a culinary journey at Garduño's, where Mexican and American dishes are served with flair. After dinner, head to the stylish QBar for a drink or visit Casa Esencia, a historic landmark turned nightclub, for live entertainment and a vibrant atmosphere.

Relaxation and Recreation
Unwind by the outdoor pool, rejuvenate in the hot tub, or stay active at the fitness centre. For the ultimate relaxation, indulge in an in-room massage arranged by our 24-hour front desk.

Book now for a luxurious stay in Albuquerque with unparalleled amenities and exceptional service.

Important information:

Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian. However, guests with a valid Military ID and proof of Active Duty Status may check in at the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 1199 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
V
Victoria • solo_traveller • us
9
2026-04-16 • via Nuitee
H
Hu • family_with_children • us
9
2026-04-14 • via Nuitee
R
Ryan Hendrickson • solo_traveller • us
10
2026-04-13 • via Nuitee
S
Standefer • family_with_children • us
10
2026-04-11 • via Nuitee
G
Gillian • solo_traveller • fr
8
2026-04-10 • via Nuitee
F
Franck • couple • us
9
Happy time here with fabulous staff and perfect location
Pros:

Clean , fancy and fantastic staff

2026-04-08 • via Nuitee
F
F • family_with_children • us
8
Great location, pretty building with great amenities, inconsistent customer service.
Pros:

Great location walking distance to Old Town. Lovely older building and wonderful amenities at adjoining property, Hotel Chaco -- nice gym and beautiful pool area.

Cons:

We overheard the check-in staff introduce herself, offer a choice of a higher floor, and gift complementary cookies to the party in front of us, who had booked their King room with balcony via Expedia. She did none of these things for us. When I inquired about a room on a higher floor, she mumbled something about the kind of room we booked - so, apparently, if you book a double room without balcony, you can expect inferior customer service. All the other staff we encountered were very nice.

2026-04-07 • via Nuitee
R
Ryan • couple • us
9
2026-04-07 • via Nuitee
J
Jenn and Mike • family_with_children • us
9
2026-04-07 • via Nuitee
G
Gary • extended_group • us
9
Nice large property with amenities conveniently located next to Old Town.
Pros:

Very large property that has interior architecturally interesting spaces, nicely landscaped outdoor spaces, right next to Old Town. Staff was friendly and helpful. Beds were comfortable. In room coffee service which included dairy creamers in small refrigerator.

Cons:

These are really small nits: We had a room with two full size extra long beds. Two queen size mattresses would have been better for the three of us. While Bathroom was well appointed and updated, it was small.

2026-04-06 • via Nuitee
C
Cindy • solo_traveller • us
9
2026-04-03 • via Nuitee
D
David • couple • us
10
Pros:

Location, large room, very friendly helpful staff , dog welcome treat

2026-04-02 • via Nuitee
G
Gail • couple • us
10
We have stayed here 3 different times and love it!
Pros:

Love the location next to Old Town. Beautiful lobby. Staff is delightful. Very clean!!!

Cons:

Traffic can be really bad on the street.

2026-03-30 • via Nuitee
K
Katie • couple • us
10
2026-03-30 • via Nuitee
T
Tanya • couple • us
9
Pros:

Clean and comfortable and quiet

Cons:

Only one elevator was working at the time of my stay so there were long waits.

2026-03-27 • via Nuitee
T
tipofthespearr • Family
10
Old Town
Pros:

Amazing hotel in the center of Old Town. Staff was very professional and the rooms extremely comfortable. I highly recommend this hotel

2026-03-24 • via Tripadvisor
M
Mariam • solo_traveller • us
9
2026-03-24 • via Nuitee
Y
Y5459APmicheleh • Family
4
Be Aware of Additional Expensive Room Charges!!
Pros:

I made three room reservations at this hotel for a family celebration of life. The website said one price per night but when I continued the price went up a LOT. So I called the hotel reservations directly. As I was making reservations and receiving the confirmation email I noticed a $276.90 charge per room for tax recovery charges and service fees! This was in addition to the $484 sub total for 2 nights. Also I still would have to pay a $24.92 resort fee once I checked in. The whole time I was on the phone I was never told about these extra charges. Wow! A regular room with 2 double beds ended up costing $760+ for both nights. Needless to say I ended up canceling all three rooms and going elsewhere. I'm sure the hotel is nice but not for all the "hidden" extra charges. $$$$$

2026-03-23 • via Tripadvisor
X
Xavier • couple • us
10
2026-03-23 • via Nuitee
F
F9458NEnancyk • Couples
10
Beautiful Hotel, Great Location
Pros:

We loved Albuquerque and this hotel. Old Town and the Sawmill Market are right next door. The staff are amazing. So kind and accommodating. There is complimentary coffee in the lobby every morning, but also a coffee maker in the room. We loved the pool, gym and beautiful lobby! Parking is free and easy. We will return!

2026-03-20 • via Tripadvisor