Sheraton Kauai Resort Villas

Hotels
Marriott
9.2 (173 reviews)
2440 Hoonani Road, Koloa, Hawaii, 96756 , Koloa , US

Facilities

Fitness facilities
Firepit
Electric car charging station
No single-use plastic stirrers
Elevator
Fitness facilities
Gift shops or newsstand
Front desk (limited hours)
Smoke-free property
Grocery/convenience store
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Cons:
Evacuation issue during tsunami warning
Noise concerns from shared rooms

Categories

Cleanliness
9.2
Clean room; noted in multiple reviews.
Service
9.7
Staff was welcoming and friendly; multiple guests mentioned great service.
Location
9.2
Resort is well-located near restaurants, shops, and beach access.
Room Quality
9.2
Rooms are clean with good amenities including kitchens; mentioned positively.
Amenities
9.2
Multiple amenities available including pools, beach access, and activities.
Value for Money
8.7
Good value compared to other options, though some may feel prices are high.
Food and Beverage
8.7
Dinner at the Lava and Rum Fire restaurants received positive remarks.
Overall Experience
9.7
Most reviews express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:57

Property Description

Experience paradise at Sheraton Kauai Resort Villas, where comfort meets convenience in the heart of Koloa.

Unwind in Luxury
Dive into relaxation with not one, but two stunning outdoor swimming pools, perfect for soaking up the island sun. After a dip, stay active in our fully-equipped fitness center.

Culinary Delights
Savor delectable meals at our on-site restaurant or take advantage of room service for an in-room dining experience. Your taste buds are in for a treat with diverse options available.

Home Away from Home
Our 166 air-conditioned rooms offer modern amenities, including flat-screen TVs, complimentary Wi-Fi, and plush bathrobes for your ultimate comfort. Whether you choose a bathtub or shower, you’ll feel refreshed and rejuvenated.

Don’t miss out on the ultimate getaway—book your stay at Sheraton Kauai Resort Villas today!

Important information:

  • Pool access available from 8:00 AM to 5:00 PM.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LIH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 173 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.7
C
Chad extended_group us
10
2026-06-28 via Nuitee
M
MrCooperSF Family San Francisco, California
8
Rooms are lacking, but great stay overall
Pros:

The check-in was smooth and friendly, all the staff (as per usual in Hawaii) are amazing, and the grounds and location were wonderful. Lots of space on property, lots to do, even at adjacent properties. Pool area is great, albeit a touch small for the size of the property. Beaches are amazing. Bar and dining attached to the pool was nice, of course as expected a touch pricey.

I was slightly disappointed in the rooms though. If someone blindfolded you and placed noise cancelling earphones on you and led you to your room, then revealed the room, you'd think you were at some Hampton Inn or something. It was just mid. Beds were comfortable, but it seemed dark and soul less. Especially the bathroom. They could at least reno the bath area, chuck the tub and put a nice glass standing shower. Retile with something not from the 90s.

Overall a great stay though! A bit pricey for what you get room-wise, but it's Hawaii. What can I say.

2026-06-21 via Tripadvisor
A
Alexandre couple fr
10
Super hôtel très bien situé sur Kauai
Pros:

Les piscines, la plage, la qualité de la literie, l’accueil

Cons:

Un peu chers mais incroyable

2026-06-17 via Nuitee
D
Dream301089 Family
6
Very Nice
Pros:

The Sheraton Kauai Resort is very nice and very expensive. If you have lots of money, it's the place to go in Poipu.

2026-06-13 via Tripadvisor
S
Shannon Turner couple us
7
Loved the room, staff, and location, but beware the exorbitant (and hidden) parking fees!
Pros:

The room, staff, and facilities were beautiful! Our kitchenette was fully stocked, and having a washer/dryer in the room is a huge win.

Cons:

We just received our folio for our stay, and we were charged multiple different parking fees throughout the day when we were told that valet for the day was $30, whether we came in and out once or more than that, and that self-parking was $40/day. We valeted, and one of our days had almost $100 in parking fees! Very deceptive, and we were not happy with that at all. It seemed dishonest, especially when we asked specific questions about the fees.

2026-06-11 via Nuitee
B
bigredtraveler Couples Bowling Green, Kentucky
8
Great experience at the Sheraton Kauai
Pros:

We had an enjoyable stay at the Sheraton. If you're visiting Kauai, I highly recommend staying in the Poipu area. It's conveniently located for exploring the rest of the island, offers plenty of nearby dining options, and tends to be much drier than many other parts of Kauai. My wife and I were celebrating our 20th anniversary, and the staff left a nice card and a lei arrangement in our room upon arrival. The elite breakfast options were fairly basic but still good, and our room had plenty of space. Parking was free, and we never had any difficulty finding a spot. If I were to stay here again, the only change I would make would be to request a room that does not connect to another room. The guests next door were not being unusually loud, but sound carried easily through the connecting door at times, making it seem as though they were in our room, and we could hear much of their conversation clearly. Other than that, we had no issues!

2026-06-09 via Tripadvisor
D
dillonp575 Family
10
Incredible Anniversary Getaway!
Pros:

My wife and I celebrated our 10-year wedding anniversary at this incredible resort at the end of January, and although this review is long overdue, the experience was so memorable that it’s still top of mind months later!

From the moment we started planning our trip to the day we checked out, everything exceeded our expectations. Before we even arrived, Alyssa from the concierge team went above and beyond to make sure our anniversary getaway would be special. Thank you, Alyssa, for helping set the stage for such an unforgettable stay!

When we opened the door to our room, we were absolutely speechless. The ocean view upgrade was beyond anything we could have imagined—thank you! The view was truly breathtaking. As beautiful as the photos online are, they simply don’t do it justice. Seeing it in person is a completely different experience. In fact, we watched whales breaching from our balcony every single day—a once-in-a-lifetime experience we’ll never forget.

After settling in, we headed straight to the pool bar, where we were greeted by Ben. His warmth, hospitality, and friendly personality immediately made us feel welcome. Thank you, Ben! It was such a pleasure running into you throughout our stay, and you truly helped make the trip even more special.

What stood out most was the exceptional staff. Every interaction left us feeling genuinely cared for, and it was clear that everyone took pride in creating memorable experiences for guests. We felt spoiled, celebrated, and completely at home from beginning to end.

Thank you to the entire team for making our anniversary unforgettable. We’re already looking forward to our next visit!

2026-06-05 via Tripadvisor
R
Rita family_with_children us
4
Disappointed and will never return.
Pros:

Location was good

Cons:

Staff when we arrived did not offer to explain all of the services/activities the hotel offers or what one should do in the area. It was very confusing to get to the parking/room. He did not even mention that I had paid for breakfast to be included until I mentioned it and said "Ah yes....". But then he did not mention which level of breakfast I had purchased. I did not even realize until I arrived at the breakfast, and the host told me that I booked the more premium breakfast option. ??? The room smelled like mold...I was coughing and sneezing. The bathtub did not look very clean. The place was disappointing in comparison to what was reflected in the photos.

2026-06-05 via Nuitee
T
terryprod Family Palm Desert, Greater Palm Springs, California
8
Good hotel to book while in kaui
Pros:

One od the best locations on the island, it has beach front and , and one mile down is monk turtles and turtles at Poipu Beach. The surf though comes in right at shoreline , so boogie boarding was not like California catching a wave 3-5 feet alittle out. I though the waves were Hugh in Hawaii, but not here like 2-3 feet,,,too much breaking right at shore line,,,kinda of dangerous rip tides to even for adults to get back to shore. Rooms that are ocean front to the right of the pool area located two buildings over are the best and are quiet . The room was clean overall, the air conditioning sounded weird at times,,maybe time to change it it ,,,above I could hear a few times room hot water make high pitched sound on next floor above. But, balcony right at oceanfront , quiet overall, beds comfortable , and walking distance to pool and beach. Their activities were free for most of the time. You can make bead bracelets, Lei, paint, do yoga, etc ......Lava Restaurant , I ate 2x , their food is just ok, if you're hungry and don't want to go offsite. One night ,I had pork ribs and potato salad that was pretty decent. The next morning my sister and I had 2 pancakes ,some yogurt, juice , and fruit. The bill was 55.00 which is total rip off. The hotel staff cleaning rooms works hard and the front desk was nice. I would recommend it for location .

2026-06-03 via Tripadvisor
K
Katharina couple ch
7
Pros:

The staff was friendly, helpful, and professional throughout our stay. Despite our late arrival, we were pleasantly surprised with a room upgrade, which was greatly appreciated.

Another thoughtful touch was the refresh room available after check-out, where guests can take a shower and change before continuing their journey. A very convenient feature that made our departure much more comfortable.

Cons:

At over $600 per night, we were expecting a more professional experience. The room itself was spacious, and the ocean view was truly beautiful.

One of the main reasons we chose this hotel was for the activities they advertised. Unfortunately, none of them took place during our stay because the staff member responsible for organizing them was sick. While unforeseen circumstances happen, we felt the hotel should have had a backup plan in place.

To make matters worse, we were charged for breakfast even though our booking clearly included it. The issue was eventually resolved, but it added unnecessary frustration to what should have been a seamless stay.

2026-05-30 via Nuitee
S
Schutz couple us
10
Our stay was fantastic at the Sheraton Kauai Resort. Beautiful, clean and fabulous staff!
Pros:

The property is beautiful. The landscaping is beautiful. Loved the lei making class, Tammy was great!

Cons:

Our studio was in the back, but it was still nice. Parking was a little difficult if you came back to resort later.

2026-05-26 via Nuitee
M
Markus couple at
10
Eine Luxus-Unterkunft, um eine an sich schon großartige Region noch eindrücklicher zu erleben.
Pros:

Wunderschöne Anlage, unglaublich gepflegt, bestens ausgestattete Apartments, viele Services und Annehmlichkeiten (Beachtowels, zwei Fitness-Bereiche, zwei Pools, mehrere Gas-Grill uvm.), perfekte Lage, um sowohl Strände als auch Shopping und Gastro in der Umgebung zu erleben - alles zu Fuß. Und sehr zuvorkommende und sympathische Mitarbeiter und Mitarbeiterinnen.
Auch die Bucht vor dem Hotel ist großartig. Das dazugehörige Restaurant Rum Fire überzeugt auch auf ganzer Linie.

Cons:

Die zusätzliche Tagesgebühr für die Anlage (zwischen 40-50 Dollar pro Tag) für all die Annehmlichkeiten und Parkplatz wird im Vorfeld nirgends kommuniziert und wirkt sich vor Ort natürlich negativ für viele Gäste aus. Das könnte man definitiv geschickter lösen, trübt aber den großartigen Gesamteindruck nur wenig.

2026-05-23 via Nuitee
J
Jaime couple us
10
Perfect location and resort!
Pros:

Honestly-everything! It is on the best beach, our villa was nicely laid out and so great to have a kitchen, staff was incredible with daily bed making and tidying and the pools and amenities were fabulous! Loved morning yoga on the beach every day! I wasn’t really sure what to expect with the resort and villas layout but it worked out great. It’s all one big open property and you can go and use anything. We loved the chill vibe of the villas pool and the resort pool was great for people watching:) Beds were very comfy and blackout curtains in both bedroom and living room were perfect. Kind staff and just a wonderful place to stay!

Cons:

Nothing!

2026-05-17 via Nuitee
R
Ronen couple il
9
Pros:

מיקום מעולה .
נקי , שקט , החדר היה קצת קטן לשבוע .

2026-05-15 via Nuitee
A
Avi couple us
9
2026-05-13 via Nuitee
J
Jorge Santiago couple ar
9
Muy buen hotel para disfrutar Kauai solo si vas en auto.
Pros:

La habitación frente al mar, muy amplia y silenciosa. Primero nos dieron una frente a la piscina y solicitamos un cambio y nos dieron una frente al mar. Muy buena predisposición. Los parques alrededor muy bien cuidados. La playa no es perfecta pero vale la pena. La piscina muy buena y el jacuzzi con agua caliente ideal para el final del día

Cons:

Está alejada de los centros comerciales. Si no alquilaste auto estás complicado. No venden cerveza individual solo en pack pero me parece que es un problema de toda la isla.

2026-05-12 via Nuitee
E
Emma couple gb
6
Not worth the 9 rating
Pros:

- Great access to a more or less private beach
- Clean

Cons:

What isn’t clear about this hotel is that these are partly owned apartments. And the Sheraton hotel is actually over the road. So your booking depends on which apartments are available to rent out. The 1st one we were given had a very pungent funky smell. This was disappointing because we were on honeymoon. The 2nd apartment we were given, after complaining, was very close to a noisy generator which disturbed the peace and tranquility of the place. Sadly there were no other apartments available for us to move a 3rd time (and apparently we couldn’t have a room at the Sheraton hotel over the road because they are separate businesses) so we had to stay in a not so idyllic room. I wouldn’t stay here again for the price and I think the 9 rating is a bit shocking. I stay at a lot of 9 rated hotels and this feels a bit generous.

2026-05-12 via Nuitee
L
Laura couple fr
8
Pros:

La localisation avec un accès plage immédiat et l'accès à la plage de Poipu proche où nous avons pu voir des phoques et des tortues
La salle de sport
Le personnel était très bien surtout en réception

Cons:

Les horaires des restaurants qui fermaient très tôt 21h le soir
La salle de bain qui manque de modernité

2026-05-08 via Nuitee
A
Amy couple us
10
Perfect location for a family vacation.
Pros:

Beautiful resort with access to beach. Comfortable rooms that can accommodate 6 adults.

2026-05-07 via Nuitee
L
Lloyd family_with_children us
9
Great place to stay. Loved the location and the room.
Pros:

The layout and amenities inside the room were really well thought out. The bed was very comfortable. Pillows could have been better.

Cons:

The food at the Lava's poolside restaurant was underwhelming. Specifically the poke nachos, sounded good, but execution was really off.

2026-05-05 via Nuitee