ibis Quito

Hotels
ibis
8.8 (1523 reviews)
Avenida Diego De Almagro E8 19 Y Bello Horizonte , Quito , ec

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Noise issues
Small room sizes
Inconsistent food quality

Categories

Cleanliness
8.44
Several mentions of cleanliness being satisfactory, but complaints about noise indicating disrupted rest.
Service
9.41
Overall positive feedback about staff friendliness despite some slow service mentioned.
Location
9.45
Many reviews highlight the convenient and desirable location near restaurants.
Room Quality
7.9
Mixed sentiments, with notable complaints about noise and room size.
Amenities
8.43
Generally good feedback on amenities, though there are suggestions for improvement in room features.
Value for Money
8.89
Good value perception but some noted that the rooms are small for the price.
Food and Beverage
8.44
A good breakfast was noted; however, other food complaints affect the rating.
Overall Experience
9.41
General satisfaction with the overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:04

Property Description

Modern Accommodation with Convenient Amenities
Situated in Quito, just a short distance from Carolina Park, Ibis Quito offers a comfortable stay with a range of facilities. The 3-star hotel features air-conditioned rooms with free WiFi and private bathrooms. Guests can benefit from free private parking, a fitness center, and a bar, ensuring a pleasant and convenient stay.

Dining and Leisure Options
Indulge in a delicious continental or buffet breakfast during your stay at Ibis Quito. With a restaurant on-site, guests can also explore various dining options nearby. After a day of sightseeing, relax in the shared lounge or catch up on your favorite shows on the flat-screen TV in your room.

Concierge Services and Business Facilities
The hotel offers a 24-hour front desk, ideal for late check-ins or any assistance needed during your stay. Moreover, the business corner and tour organizing services cater to both leisure and business travelers, enhancing the overall guest experience at Ibis Quito.

Book your stay at Ibis Quito now for a memorable experience in Quito!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1523 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
M
Marieliza extended_group ec
10
Pros:

Excelente

2026-02-27 via Nuitee
F
Fabiana solo_traveller br
8
2026-02-26 via Nuitee
N
Nivaldo C. Toca solo_traveller ec
5
Llegada inesperada
Pros:

Ubicación

Cons:

Que, a pesar de que era posible realizar el check‑in antes, me dejaron sentado en el lobby por más de una hora y media. Me di cuenta de la situación porque, después de mi llegada, ingresaron dos personas y les hicieron el check‑in sin ningún inconveniente. Al ver eso, me acerqué nuevamente a recepción y recién en ese momento procedieron a hacerme el check‑in. Una experiencia realmente lamentable para mí.

2026-02-25 via Nuitee
S
SONIA solo_traveller br
8
2026-02-25 via Nuitee
J
Javier Francisco solo_traveller ec
8
Buena
Pros:

Disponibilidad

Cons:

Habitaciones pequeñas

2026-02-24 via Nuitee
R
Roberto couple us
8
Very good option for non expensive rate hotel
Pros:

The hotel is close to metro station and has free parking. Nice lobby-reception including bar at front.

Cons:

Thee ed room is too small compare to other hotels for same price. Room closet is very tiny.

2026-02-23 via Nuitee
L
Lionel couple pr
9
2026-02-13 via Nuitee
P
Paul couple ec
10
Pros:

Siempre voy a quito y me alojo en ibiz

2026-02-11 via Nuitee
G
Galo solo_traveller ec
10
Pros:

La comodidad de la habitación

Cons:

Las habitaciones todas deberían incluir desayuno

2026-02-10 via Nuitee
C
carlos solo_traveller co
7
2026-02-10 via Nuitee
J
Jimy solo_traveller ec
9
2026-02-10 via Nuitee
G
Germán solo_traveller co
10
Excelencia
Pros:

Excelente restaurante

2026-02-10 via Nuitee
Y
yishay couple il
9
Cons:

The room was small

2026-02-09 via Nuitee
C
Chacón family_with_children pe
10
IBIS - Comodidad, buena atención y calidad de desayuno.
Pros:

El desayuno, la atención personalizada. El lugar

Cons:

Que solo tengan habitaciones para 2 como máximo, si vas en familia tienes que separar varias habitaciones.

2026-02-08 via Nuitee
L
Lozano family_with_children ec
5
El servicio del restaurante personal cordial, el resto pésimo que cambio con el hotel Quito.
Pros:

Cafe de Ibis, nunca nos brindaron. Ni supe de ello.

Cons:

Llegaba de viaje, mi hija enfermo, me quede varios días, tuve emergencia y nunca me apoyaron con una agua de te, que no tenían servicio a la habitación y si pedi a farmacia, tenia q bajar a retirar y las de counter ponian mala cara. Terrible, no hubo nadie q apoye con bajar las maletas.
Mal servicio, indiferentes.

2026-02-08 via Nuitee
S
Sergio couple cr
9
2026-01-30 via Nuitee
O
Ordoñez couple ec
10
Gracias
Pros:

Todo

Cons:

Nada

2026-01-29 via Nuitee
K
Karl family_with_children ec
10
2026-01-28 via Nuitee
L
Larissa family_with_children br
10
2026-01-25 via Nuitee
R
Rojas solo_traveller ec
9
Excelente servicio
Pros:

Todo

Cons:

Nada

2026-01-22 via Nuitee