Tru By Hilton Staunton

Hotels
Tru by Hilton
9.2 (382 reviews)
120 Staunton Crossing I-81 & Hwy 250 , Staunton , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent staff
Convenient location
Cons:
Heating issues
Noise
Inadequate breakfast variety

Categories

Cleanliness
8.8
Most reviews mentioned cleanliness, but some had concerns regarding room heating and noise.
Service
10
The staff were highlighted positively, especially in accommodating guests during difficult times.
Location
9.8
Conveniently located near the highway and points of interest.
Room Quality
8.8
Some rooms were noted as small and there were heating issues; however, beds were generally comfortable.
Amenities
9.3
Amenities received mixed feedback; some mentioned needs for improvements.
Value for Money
8.3
Some guests felt the price did not match the quality and offered amenities.
Food and Beverage
8.8
Breakfast was mentioned positively, though there were complaints about variety.
Overall Experience
9.8
Despite some issues, guests generally had a good experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:31

Property Description

Modern Accommodations
Tru By Hilton Staunton offers stylish rooms with air conditioning and private bathrooms, ensuring a comfortable stay for guests. Each room is equipped with a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy the convenience of room service and a 24-hour front desk at this 3-star hotel. Stay connected with complimentary WiFi throughout the property. The non-smoking environment ensures a pleasant and healthy atmosphere for all visitors.

Accessible Location
Located within proximity to University Park, James Madison University, and various stadiums, including Zane Showker Field and Bridgeforth Stadium, this hotel provides easy access to nearby attractions. The Shenandoah Valley Regional Airport is also just a short distance away.

Experience comfort and convenience at Tru By Hilton Staunton. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 382 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.8
H
Hetty solo_traveller nl
9
Schoon, gezellig hotel
Pros:

Schoon. Fleurige frisse kamer. Schone bedden. Schone badkamer met prima douche. We voelden ons thuis. Het hotel maakt een gezellige indruk.
Ontbijt was veel zoet, maar dat is bij de meeste hotels zo. Pannekoekenmachine maakt lekkere pannekoekjes in een minuut. Yoghurtmachine maakte vanilleyoghurt met kaneel. Prima te eten. Daarnaast vers fruit. Bananen en appels. Je kunt sneetjes brood en bagels roosteren.
We zijn voor 1 nacht geweest, maar had best langer willen blijven!
Thee en koffie kan je onbeperkt nemen 24 uur per dag. Parkeren voor de deur. Honden mogen in het hotel. Ik heb een pet free kamer gevraagd. Geen last van allergie.
Prima ruimte was de gym.

Cons:

Eigenlijk niets.

2026-08-15 via Nuitee
R
Robert solo_traveller de
8
2026-08-14 via Nuitee
G
Gregory couple us
9
Good place to stay when traveling
Pros:

This was our 3rd time

2026-08-09 via Nuitee
S
sue couple us
10
Easy access off highway as our travel from CT to TN
Pros:

Clean

Cons:

Nothing.

2026-07-25 via Nuitee
S
Shelley Jewell solo_traveller us
8
2026-07-21 via Nuitee
S
Sean solo_traveller us
10
Pros:

I like the friendly welcome when I entered and the ease of checking in. Clean and free coffee in the lobby.

Cons:

Nothing

2026-07-20 via Nuitee
M
Melissa extended_group us
10
2026-07-19 via Nuitee
K
khb928 Couples Boonton, Morris County, New Jersey
4
Easy On/Off Modern Hotel
Pros:

Checking staff was very friendly and attentive.
While we understood this was a “modern” style hotel, no carpeting in the guest rooms were uninviting. When I spilled water on the floor I immediately wiped it up so we didn’t have to fearful of slipping. After wiping the floor the towel was black with dirt! We never took our shoes off again in the room. Basically the floors were not washed, but swept and barely at that. The room had no coffee maker, so you had to go done for breakfast just to get a “awake up cup”. There was mold on the ceiling in the bathroom most likely because the exhaust fan did not work. Mini refrigerator was in the room but it was barely cold.
Breakfast was average. Interesting new technology for pancake making and yogurt.
The hotel allows pets if you have one. Many fast food places around the hokel. The hotel had a billboard at the elevators suggesting the staff’s recommendations for sights to see, places to eat and hotel information. We loved this idea!! Hotel is located on a very busy, noisy highway, but easy on/off to Route 81.

2026-07-18 via Tripadvisor
W
Walter couple us
10
Great stay for a quick trip
Pros:

It was convenient to where my daughter lives and it was very clean and comfortable

Cons:

Nothing was wrong

2026-07-10 via Nuitee
9
92janam Family Des Moines, Iowa
10
Enjoyed our quick stay!
Pros:

We had a quick overnight stay with 3 young kids. The room had plenty of space and was very clean. There is a great gaming space that our kids enjoyed. Continental breakfast had lots of options including bacon, a pancake machine, oatmeal, etc. Plenty of options! The gym is well-equipped for many types of workouts. A great stay!

2026-07-09 via Tripadvisor
6
61kylef Family
10
Great family friendly, dog friendly stay
Pros:

My family and I stayed her for 2 weeks while we were in between houses (moving). The staff treated us so well and our room and the common areas were immaculate. Our dog stayed with us and she was treated like a queen. Could not recommend this hotel more!!!!!

2026-07-01 via Tripadvisor
A
asI908ZF Friends getaway
10
Weekend at Tru Staunton
Pros:

My friend and I just finished up a great weekend at Tru Hilton Staunton. We were able to do an early check-in and upon arrival, saw our room was very clean, organized, and loaded with amenities. Calvin was very helpful throughout the entire process and Darlene was sweet to check in and see if we needed anything during our stay. The free breakfast was a delicious bonus! Would happily stay again.

2026-06-29 via Tripadvisor
B
Brandi family_with_children us
10
Pros:

Cleanliness

2026-06-29 via Nuitee
D
DogFest2018 Business Wappinger, New York
10
Rescued Keeshond transport to Boston
Pros:

My journey for this stay was an unplanned life saving trip. There was a Keeshond dog (we’ll call him Manny for this review, to protect his identity,) in North Carolina being adopted by a family just outside of Boston that needed transport to his new home. While the dog’s past story was sad, his future was bright. I volunteered to drive him from NC to Boston. Driving 2.5 hours from my home in SC to pick him up was just the start. Then northbound we went. He was a perfect passenger. We drove u til I could t drive any longer. That was right around Staunton, VA. I’ve stayed at Hilton brand hotels in Staunton before and always enjoyed my stays. This was my first stay at a Tru by Hilton location and will not be my last. Everything was great. Upon checking out Manny the rescue pup and I met Calvin, your fest clerk. Calvin was awesome. He was kind, professional and knowledgeable. He made sure our every need was met. A good night’s rest, fresh bottles water for pup and driver, a healthy jot breakfast with the coolest pancake making machine I’ve ever seen and a little treat cup of dog treats for Manny, the reason for the trip. The price was fair, the facility was perfect and the staff was welcoming, even at checkout, we were made to feel like welcomed and valued family. Thank you Calvin and Tru by Hilton. We will be back. I highly recommend this Tru location. If you stay there, check for Calvin at the front seat. If you see him, say hello and let him know the Keeshonden transporter heading to Boston sent you. You’ll surely make him smile. And if you’re a pet parent, let him know that too. His smile will be brighter for sure. He is a dog lover. Great job Tru by Hilton.

2026-06-15 via Tripadvisor
M
Marisol F. solo_traveller us
8
Clean, modern, efficient
Pros:

Clean, modern, efficient.

Cons:

The AC, adjusting the temperature to 71-72, it did not allowed me to do it. The next day an agent offered to show me how to do it. I was too tired snd in bed already.

2026-06-14 via Nuitee
K
Katja solo_traveller de
7
2026-06-13 via Nuitee
W
Wander607605 Couples
10
Calvin great, room really nice 😊
Pros:

We were given a nice, clean, well appointed, spacious room for the two of us and our sweet service dog. Calvin welcomed us at check in and went over and beyond our Honors membership with a treat filled doggie bag, listened to our requests and gave us excellent recommendations for a nice dinner as this was our first time at the Tru in Staunton, VA. He was a true pleasure to talk with and very helpful. You are lucky to have him on your staff. We’re certainly happy he was here.

2026-06-09 via Tripadvisor
D
David couple us
8
2026-06-02 via Nuitee
W
Werner solo_traveller de
8
Pros:

Einrichtung und Rezeption. Viele Haken für Kleidung imZimmer

Cons:

Nicht saubere Fußböden im Zimmer.

2026-05-23 via Nuitee
R
Richard family_with_children us
9
I wished True would ban plastic cutlery and plates
Pros:

Convenient

Cons:

Clean

2026-05-18 via Nuitee