ITC Maurya, a Luxury Collection Hotel, New Delhi

Hotels
•
Luxury Collection
9.4 (1318 reviews)
Diplomatic Enclave, Sardar Patel Marg , New Delhi , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Dated rooms
Inconsistent service
Crowded environment

Categories

Cleanliness
8.2
Concerns about cleanliness with reused hotel items and inaccurate room descriptions.
Service
10
Many reviews mention friendly and proactive staff, though some felt service was lacking at times.
Location
9.7
Overall good feedback on the hotel’s location.
Room Quality
8.7
Rooms are noted as dated and needing renovation.
Amenities
9.7
Noted as good, but some areas need improvement.
Value for Money
9.2
Comments on pricing indicate some guests felt it was not worth the stay due to overcrowding and service issues.
Food and Beverage
10
Positive remarks about the dining experiences, especially Indian cuisine.
Overall Experience
9.7
Overall positive experience despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Luxurious Accommodation
Experience luxury at its finest with 437 rooms and 26 uniquely designed suites to choose from, ensuring a perfect stay in New Delhi. All rooms are equipped with modern amenities for your comfort.

Culinary Delights
Indulge in a culinary journey at the hotel's top-rated restaurants, including Bukhara serving traditional North Indian cuisine and Dum Pukht offering royal Awadhi dishes. Savor Asian flavors at Tian and enjoy refreshing beverages at various bars and lounges.

Relaxation and Convenience
Unwind at the outdoor pool, Kaya Kalp Spa, or fitness center. With 24-hour room service, meeting facilities, and a business center, all your needs are catered to seamlessly.

Book now for an unforgettable stay at ITC Maurya New Delhi, A Luxury Collection Hotel, conveniently located near major attractions and offering unparalleled hospitality.

Important information:

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1318 reviews
Cleanliness: 8.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 10
Overall Experience: 9.7
R
Ringostarr • family_with_children • cn
10
Excellent Stay at Magnificient Property
Pros:

Everything was perfect, from check in to check out.

Cons:

Liked Everything.

2026-02-14 • via Nuitee
אילן • couple • il
10
2026-02-13 • via Nuitee
A
Arvind • couple • in
5
Looks like standards are slipping
Pros:

took 40 minutes to get seated for be=reakfast

Cons:

room servcie was slow .needed second call

2026-01-31 • via Nuitee
C
Cigy • solo_traveller • ch
9
2026-01-31 • via Nuitee
N
Natasha • solo_traveller • in
10
Cons:

The food service at Pavillion could have been more prompt. Our dinner order was delayed 😑

2026-01-29 • via Nuitee
M
mail2rajs • family_with_children • ch
7
Pros:

Room service & Cleaning service was very good.

Cons:

Breakfast arrangement was badly managed. Since over crowding during peak time was expected, no proper extended breakfast space was organised. Guests were made to wait 20-30 minutes to get a table for Breakfast! This is unacceptable.

2026-01-29 • via Nuitee
W
Wahid • couple • in
10
1
Pros:

1

Cons:

1

2026-01-27 • via Nuitee
W
Wahid • couple • in
10
Pros:

1

2026-01-27 • via Nuitee
V
VINOD • extended_group • in
9
2026-01-26 • via Nuitee
C
Cristina Eugenia • couple • ec
9
2026-01-25 • via Nuitee
A
Amarveer • couple • in
8
2026-01-25 • via Nuitee
F
Faisal • family_with_children • sa
7
2026-01-22 • via Nuitee
J
Jasmer • solo_traveller • in
8
2026-01-20 • via Nuitee
A
Ankita • solo_traveller • ph
8
2026-01-19 • via Nuitee
D
Denis • solo_traveller • ae
10
2026-01-19 • via Nuitee
U
Udaybir Singh • extended_group • in
7
2026-01-19 • via Nuitee
M
Madhumeeta • solo_traveller • in
8
Comfortable
2026-01-19 • via Nuitee
S
Shubham • couple • in
4
Okay okay
Pros:

Service was poor

Cons:

Service

2026-01-19 • via Nuitee
P
Parveen • couple • in
10
Pros:

Nice

2026-01-19 • via Nuitee
K
Kirti • solo_traveller • in
7
i asked for change from Itc Maurya to Itc Sheraton ,Saket . they did not accept my request .
Pros:

i did not have breakfast

2026-01-19 • via Nuitee