Welcomhotel by ITC Hotels, Cathedral Road, Chennai

Hotels
9 (90 reviews)
10 Cathedral Street, Chennai, Tamil Nadu, 600086 , Chennai , IN

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent service
Prime location
High-quality breakfast buffet
Cons:
Food quality could be improved

Categories

Cleanliness
9.33
The hotel was nearly renovated, and the facilities were clean and excellent.
Service
9.3
The service was excellent, with highly professional staff.
Location
9.34
Well maintained hotel in a prime location.
Room Quality
8.79
Rooms are well maintained, adding to overall comfort.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Quality of food could be improved.
Overall Experience
9.3
Overall, it was a pleasant experience and we would come again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:50

Property Description

Indulge in a luxurious escape at Welcomhotel by ITC Hotels, Cathedral Road, Chennai, where comfort meets convenience.

Unwind in Style: Treat yourself to a soothing spa experience or refresh your senses at our outdoor pool. For those who love to stay fit, our 24-hour health club and sauna are at your service.

Gourmet Dining Options: Delight in culinary adventures with three on-site restaurants, including Fabelle, or savor exceptional room service any time. Don't forget to grab a casual snack at our coffee shop or unwind with a drink at the bar/lounge.

Business & Event Facilities: Our hotel features a spacious conference center and meeting rooms, perfect for your events. Enjoy seamless connectivity with complimentary Wi-Fi, express check-in/check-out, and complimentary valet parking for your convenience.

Elevate your next visit to Chennai—book your stay at Welcomhotel now!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 90 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
O
OnAir15662493161 Family
10
Comfort and cozy stay
Pros:

Marvelous stay with extraordinary servive restaurants. Hope to visit chennai and this place

2026-02-23 via Tripadvisor
P
parinamr2026 Business
10
Feel @ Home
Pros:

Excellent service, Especialy Keith @ the restaurant. Hospitality at its best !

2026-02-22 via Tripadvisor
A
aalokg2025 Business
8
Overall a decent stay..
Pros:

The room ac did not work and I was not able to sleep for a while.. apparently they had not checked the filters for a while.. while they upgraded me midnight to a different room the mosquito unit was empty and so that again did not work.
The good thing was Keith at the breakfast section was accomodative and let me have a coffee before I stepped out for a meeting and upon returning I could have my breakfast..
Thank you Keith and there need to be more people like you who take care of the customers going the extra mile. Kudos to 35 yes of service..

2026-02-22 via Tripadvisor
P
Passenger56558166112 Family
10
Great hotel and comfort stay
Pros:

Had a great experience and comfortable stay. Loved the special view of swimming pool through cafe.

2026-02-19 via Tripadvisor
F
francisc421 Business Saudi Arabia
10
A very good property to stay
Pros:

This is in the heart of the city a very good and beautifully maintained property.

Break fast has a good spread. The South Indian dishes are made to order and served to the table efficiently. Keith who took care of us in the restaurant was very good. Wishing Keith all the best as he is set to retire

2026-02-17 via Tripadvisor
F
f1999308 Family Dallas, Texas
10
Great location!
Pros:

Great location! 5 minutes from St. George's Cathedral and 5 minutes from Marina Beach. The hotel was quiet and peaceful. The art depicting city architecture is perfect. The rooms were clean and well furnished. Laundry service was fast. The breakfast buffet was excellent and included several options. All in-house restaurants were excellent. The hotel staff were helpful and polite - Keith, Yoyo, etc, I don't remember all the names. We had a very pleasant stay!

2026-02-17 via Tripadvisor
C
Compass67249778133 Family
10
Had and very comfortable and enjoyable stay
Pros:

Had a wonderful experience, we had a club room, it was very comfortable. The staff was very kind and friendly. Special mention of Keith who was part of the staff at welcome cafe marina. He was very polite, friendly, gave us suggestions and was extremely helpful.

2026-02-15 via Tripadvisor
F
Fearless08330353014 Family
10
Great service
Pros:

Keith took amazing care of our family, the service was very good

2026-02-09 via Tripadvisor
F
Fearless18118927504 Couples
10
Comfort at prime location
Pros:

Had a very pleasent stay, near to US consolate.
Good breakfast spread.
Special mention for Mr Keith for friendly behaviour.

2026-02-05 via Tripadvisor
C
Compass34503528913 Solo travel
10
Had a comfortable stay
Pros:

Great stay and comfortable space for social gatherings and had a excellent breakfast service and buffet.

2026-02-04 via Tripadvisor
M
Meander41557501049 Family
10
We enjoyed very much
Pros:

Ambiance is very good
Staff are very helpfull specially we like Yoyo's service and Keith is also very helpfull.
Rooms were also good
Location is near beach
Cleanliness is good
Amenities are good
Noise level is not much and it is good

I recomend this hotel to others

2026-02-03 via Tripadvisor
N
Narmataa Family
10
Holiday stay in chennai
Pros:

It was great experience and service by Mr keith was nice and accomodating. They rooms are decent but food 10/10, would return again

2026-02-02 via Tripadvisor
M
manojv639 Family
10
Exceptional comfort and service
Pros:

Stay at ITC was excellent including the food and service. Location is perfect. Central to key shopping and dining spots within Alwarpet, Nungambakam, T Nagar. One doesn't need to go anywhere else. Every member of the staff was excellent. I would like to specially mention Keith whose professionalism and warm service made our dining experience each day that much more enjoyable. He wouldask everyday if we are having a good stay and dining experience. Congrats to Keith on his long and commendable service at Chola/ITC! People like him is what makes us want to come back and stay here.

2026-02-01 via Tripadvisor
O
Odyssey32251475554 Family
10
Good Rooms
Pros:

It is an amazing expirence staying at welcome hotel itc in cathedral road. Vidhyasagar has been amazing and active staff at hotel providing great service.

2026-01-29 via Tripadvisor
P
Paradise19788122407 Business
10
Amazing 😍 and polite staff
Pros:

Excellent service by keith , his prompt care and response was fabulous

Although room service ,other staff was also good

Rooms were hygienic and good

2026-01-28 via Tripadvisor
M
Maps56476641225 Family
10
Good and comfortable stay
Pros:

Had a great experience especially in restaurant service and front office reception staff room check in snd check out And the sunbeam cafe had a great view of pool and garden.

2026-01-28 via Tripadvisor
T
tasksfam Couples Washington
8
Our second visit
Pros:

We had a good experience at this hotel.
The breakfast buffet was excellent. The kitchen crew and staff at the restaurant were prompt and attentive.
The travel desk organizer, Mr, Judimaran was extremely helpful and went above and beyond to make our stay comfortable. He efficiently arranged our car pick-up and drop-off at the airport, as well as transportation around the city, which made our trip much smoother and stress-free. His assistance was invaluable and really enhanced our overall experience. Thank you, Judimaran.

2026-01-28 via Tripadvisor
9
973amritg Solo travel
10
Excellent hospitality Housekeeping services
Pros:

Excellent hospitality service, who take-care my room cleaning was amazing thank you Siva floor manager

2026-01-27 via Tripadvisor
D
Discover68183598693 Business
10
Appreciation with all words
Pros:

Very courteous and ready to attend.
Very pleasant approach.

Appreciate very much his attitude.
Happy to Appreciate him.

2026-01-26 via Tripadvisor
E
Escape02621926258 Family
10
Fantastic stay time
Pros:

Had a wonderful stay at the hotel. The rooms were clean, comfortable, and well maintained the staff were extremely courteous.

2026-01-22 via Tripadvisor