Four Points by Sheraton Catania Hotel

Hotels
Sheraton
8.2 (3181 reviews)
Via Antonello Da Messina, 45 , Catania , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.53
Some reviews mentioned dirtiness or issues with cleanliness.
Service
8.5
Staff are described as friendly and accommodating.
Location
9.04
Great views and convenient location by the sea.
Room Quality
7.49
Some rooms were reported as outdated or dark.
Amenities
8.02
Good breakfast and comfortable amenities, but some facilities were not accessible.
Value for Money
7.98
Generally good value based on the positive feedback and pricing.
Food and Beverage
8.53
Positive feedback about breakfast and general dining experience.
Overall Experience
8.5
Most guests had a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodations
Experience modern and spacious rooms at the Four Points by Sheraton Catania Hotel, each offering stunning views of Mount Etna and the Ionian Sea. Enjoy the convenience of free WiFi, air conditioning, and a minibar in every room, along with a private bathroom featuring premium amenities.

Wellness and Leisure
Indulge in relaxation at the Arantia Rubra Mediterranean Wellness spa, complete with a beauty salon, hot tub, sauna, and steam room. Stay active at the tennis court or the modern fitness centre equipped with Technogym gear. Unwind by the swimming pool or sip cocktails at the poolside bar.

Beachfront Paradise
Situated on a rocky beach, our property boasts a deck with sun loungers and parasols for your enjoyment. Explore the vibrant city of Catania just a short drive away, and easily access the airport within 20 minutes by car.

Book your stay at the Four Points by Sheraton Catania Hotel for a perfect blend of luxury and relaxation.

Important information:

Please note that the Arantia Rubra spa is closed weekly on Tuesdays, and reservations are required.

The opening dates and hours of the pool and sea are subject to change without prior notice. Services may be suspended due to adverse weather conditions, operational reasons, or private events.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Location

Guest Reviews

8.2
Based on 3181 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
D
DIDIER couple fr
10
Pros:

Tout était agréable et personnel très engagé au service des clients

2026-09-12 via Nuitee
S
Sarah couple fr
7
Bon séjour dans l’ensemble malgré quelques déconvenues
Pros:

Le petit déjeuner très varié et bon.
Le restaurant et le bar également bon.
La taille des chambres, la petite terrasse avec vue mer.
La vue mer globale à la piscine et dans les chambres.
Le personnel très accueillant.
Grande piscine.

Cons:

Literie catastrophique à changer
Terrain de tennis et raquettes en piteux états
Photos un peu trompeuses sur les espaces extérieurs
Les chambres méritent un rafraîchissement en peinture au moins
Parking payant 18€ / nuit alors qu annoncé gratuit .. (parking gratuit disponible sur place) or il n’y a pas de place gratuite autour de l’hôtel et peu de place tout court car les alentours sont déjà complet

2026-09-12 via Nuitee
T
Thierry extended_group fr
7
Étape proche de Catane
Pros:

L’emplacement
L’accès mer
Le buffet
La literie

Cons:

Établissement vieillissant

2026-09-10 via Nuitee
J
Jan couple cz
8
2026-09-10 via Nuitee
M
MAREK solo_traveller pl
8
Pros:

Hotel oceniam bardzo dobrze . Podobało mi się codzienne śniadanie 🙂. Szwedzki stół z posiłkami do wyboru . Spokój cisza i wyśmienita obsługa no i oczywiście rewelacyjna kawa ! Polecam .

Cons:

Nie mam żadnych zastrzeżeń . Troszeczkę przydałoby się popracować nad szczegółami . W hotelu brakuje kogoś kto naprawiałby drobne rzeczy typu poluzowana bateria w umywalce . Są to drobne rzeczy , które psują się od użytkowania nic wielkiego .

2026-09-09 via Nuitee
R
Rennie couple mt
7
Pros:

Only the bed is not one, but it was 2 the rest brealfast good

2026-09-08 via Nuitee
K
Kylie couple mt
10
Pros:

Very comfortable hotel. Enjoyed every second. Will definitely be returning!

2026-09-07 via Nuitee
E
ELDAD solo_traveller il
7
2026-09-07 via Nuitee
I
Ivana extended_group sk
6
Good hotel but bad mattresses on bed
Pros:

There was a great selection of pastries, ham, and cheese at breakfast. The cafeteria served excellent coffee of all kinds.

The hotel is beautifully designed and has a swimming pool, a jetty providing access to the sea, and a spa.

Cons:

The mattresses on the beds were old and worn out, with a deep indentation in the middle, which caused severe back pain.

The breakfast staff often just stood around, and sometimes it took up to 30 minutes for food to be replenished. Until 9:00 a.m., they did not clear the used plates from the tables; they only started clearing them after 9:00.

There was a huge selection of sweet pastries and cakes, but the choice of fruit was very limited — only three types were available. Some of the melon slices were already dried out when breakfast started in the morning.

The swimming pool and the jetty only opened at 9:30 a.m. Since we had training at the hotel starting at 9:00 a.m., we did not have any opportunity to use the pool, even though at least 10 people from our group would have liked to do so.

2026-09-07 via Nuitee
C
caterina couple it
2
Mi hanno dato una camera che non corrispondeva a quella prenotata
Pros:

Niente

Cons:

La non disponibilità del personale della reception che hanno voluto recuperare “secondo loro “non facendoci pagare pagare la tassa di soggiorno

2026-09-06 via Nuitee
T
Thom couple nl
10
2026-09-06 via Nuitee
E
Emma couple fr
7
2026-09-05 via Nuitee
K
Kannika couple nl
5
Pros:

The breakfast staff were excellent: very friendly, helpful, and welcoming.

Cons:

We stayed here for seven nights. The room itself was fine and the air conditioning worked well, but the bathroom definitely needed some maintenance.

On the fourth night, we found that the tap would not turn off, which caused the bathroom to flood. We also discovered a leak underneath the floor afterwards, which meant we had to change rooms.

Unfortunately, the situation was handled rather slowly. We had to wait almost half an hour for new key cards for our new room. When the staff member finally arrived, one of the cards did not work, so we had to go back downstairs to have it activated ourselves.

While we understand that delays can happen, better communication and a more proactive approach would have been appreciated. Even at check-out, no one asked if we were satisfied with everything. The only information we received was that we still had to pay the tourist tax. After changing rooms, we received no further follow-up or apology for the inconvenience caused.

2026-09-05 via Nuitee
G
Giovanna couple it
10
2026-09-04 via Nuitee
D
Dagmara couple pl
7
Pros:

Zdecydowanie najlepsze w obiekcie były śniadania :)

Cons:

Niestety pokoje wymagają odświeżenia, nie działająca klimatyzacja, minibar który nie chłodzi. Lokalizacja - może być plusem ale też minusem, zależy od oczekiwań.

2026-09-03 via Nuitee
A
Alexandra couple ch
10
Perfect
Pros:

We got an upgrade to a suite, it was soo spacious, absolutely incredible!! The view from the balcony was amazing and the bed was super comfortable.
Staff was exceptional and the beach access was nice!

2026-09-03 via Nuitee
E
Esemen couple tr
10
Fiyat performansın ötesinde fiyatına göre performans daha üst kademede.
Pros:

Konumu güzel, odalar tertemiz, çalışanlar çok güleryüzlü ve yardımseverdi. Balayı tatilimiz olduğu için bizim için odaya bırakılan sürpriz şampanya ve atıştırmalıklar çok ince düşünülmüş bir jestti. Her şey için teşekkürler.

Cons:

Otelin özel otoparkının günlük 18€ olması aşırı saçma. Tam otelin önündeki caddede günlük yaklaşık 4-5€ ya park yapabiliyorsunuz. Otele gelen misafirler için otopark ğcretsiz olmalı.

2026-09-03 via Nuitee
S
Salvatore couple it
8
2026-09-02 via Nuitee
H
Helga couple de
9
2026-09-01 via Nuitee
M
Maria Grazia solo_traveller it
9
Pros:

Il personale cortese e disponibile, i servizi offerti.

Cons:

Purtroppo non è colpa della struttura, ma, ha differenza dello scorso anno, c'erano delle comitive che hanno scambiato l'hotel per casa loro, soprattutto in piscina dove mettevano musiche a tutto volume con casse Bluetooth, parlavano a voce altissima, e permettevano ai bambini di tuffarsi e schizzare a chiunque

2026-09-01 via Nuitee