The Family Hotel - Free Massage

Hotels
•
Independent
8.8 (7 reviews)
Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli, Baku, AZ1075 , Baku , AZ
994-558848469

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Excellent reception staff
Clean rooms

Categories

Cleanliness
9.08
Odalar ve banyo çok temizdi.
Service
9.05
Resepsiyonsakı çalışanlar mükemmel karşıladı.
Location
8.89
Standard quality for this hotel tier.
Room Quality
8.84
Oda ve banyo çok temizdi.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.85
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:50

Property Description

Welcome to The Family Hotel, your ideal sanctuary in the heart of Baku, where comfort meets convenience.

Recreational Paradise: Dive into relaxation with our outdoor and indoor pools, or unwind in the soothing steam room. With many recreational activities available, every guest can find their perfect way to relax.

Delightful Dining Options: Savor exquisite meals at our on-site restaurant, or grab a quick snack at our cozy café. Enjoy complimentary receptions to mingle with fellow guests or sip on drinks at our stylish bar/lounge.

Unmatched Comfort & Connectivity: Each of our 22 uniquely designed rooms features plush pillowtop beds with Egyptian cotton sheets, LCD TVs, and complimentary Wi-Fi, ensuring you’re always connected during your stay.

Experience Baku like never before; your unforgettable stay awaits at The Family Hotel!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

8.8
Based on 7 reviews
Cleanliness: 9.08
Service: 9.05
Location: 8.89
Room Quality: 8.84
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.85
I
Ismat
10
Pros:

Resepsiyonsakı çalışanlar mükemmel karşıladı, köpeğimle seyahet ettim hiç bir zorluk yaşamadım, odalar temizdi , klima çalışıyordu,oda ve banyo çok temizdi, personel ilgiliydi.

2025-08-23 • via Nuitee
G
German
8
Pros:

Hotel económico, situado en una avenida con mucho trafico. Correcto en lineas generales.

2025-06-19 • via Nuitee
G
German
8
Pros:

Precio económico

2025-06-02 • via Nuitee
M
Mohamed
4
Pros:

Not very clean to be honest . Had to ask for the room to be changed . Staff is friendly but very slow to respond . Food is very poor . Swimming pool is a joke - very cold and very small like a

2025-05-29 • via Nuitee
M
Mohamed
4
Pros:

Unclean hotel . Rooms smells . Had to ask for a room to be changed and infearness they did change it . Had issues with bed sheet ( itchiness and asked for sheets to be changed ) .
Very poor breakfast - service is almost non existent, if you need something your have to ask for it several times before the respond . I

2025-05-28 • via Nuitee
L
Logesh • family
10
Pros:

Suitable for Family and all services was good.

2024-09-23 • via Nuitee
N
Nikolay
2
I strongly do NOT recommend it
Pros:

First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems.
Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it.
There were always people with complaints about the accommodation at the reception desk to solve problems.

2024-09-20 • via Nuitee