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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Prime Location
Radisson Hotel Brunei Darussalam offers a blend of luxury and convenience in Bandar Seri Begawan. Modern Amenities for a Comfortable Stay include non-smoking rooms, free WiFi, and a fitness centre. Guests can also enjoy the outdoor swimming pool and concierge services. Delicious Dining Options await at the on-site restaurant, serving Indian and international cuisine, with a halal menu available. Whether for business or leisure, the hotel caters to all with a business centre, car rental service, and proximity to key attractions like Sultan Omar Ali Saifuddien Mosque. Book your stay now to experience a seamless blend of comfort and convenience at Radisson Hotel Brunei Darussalam.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff, especially H J Ziman and Arlyn who were really helpful and made us feel very welcome.
The breakfast was lukewarm for most of the 'hot' dishes. Some of the equipment in the fitness room was broken.
Lovely rooms, friendly staff and very good Indian restaurant on site
Best location
Emplacement
Odeur désagréable dans la chambre et Clim trop froide pas moyen de régler, petit déjeuner Ok mais restaurant pas top
Everything was really decent.
The staff was great
The Indian restaurant extraordinary, really worthy of the highest praises
The room smelled slightly musty
Convenient location
Nothing not to like
The breakfast was definitely a highlight — good quality and a nice selection. Special mention to the middle-aged lady with the ponytail at breakfast, whose warm and attentive service really stood out. She was genuinely helpful and made the experience much more pleasant. Thanks again for the local fruit plate.
The rooms are very tiny, which was disappointing.
The check-in and check-out experience with Rachel (the young lady with tattoos) also needs significant improvement. Her attitude and level of service did not meet the standard I would expect from a hotel of this category. There is clearly room for improvement in guest interaction and overall professionalism.
The Indian restaurant is considerably overpriced considering the quality, which was only average.
At the poolside bar, we ordered two cakes and waited more than 20 minutes, despite there being virtually nobody else around. What was even more disappointing was that the dirty plates were left there afterwards and nobody came to collect them.
The spa service was also disappointing. I contacted the spa via WhatsApp using the number provided by the hotel. The message was received, but I never received any reply.
Overall, there are some genuinely good aspects, especially the breakfast and the attentive breakfast staff, but the service inconsistencies and several disappointing experiences made the stay less enjoyable than expected.
The breakfast was definitely a highlight — good quality and a nice selection. Special mention to the middle-aged lady with the ponytail at breakfast, whose warm and attentive service really stood out. She was genuinely helpful and made the experience much more pleasant. Thanks again for the local fruit plate.
The rooms are very tiny, which was disappointing.
The check-in and check-out experience with Rachel (the young lady with tattoos) also needs significant improvement. Her attitude and level of service did not meet the standard I would expect from a hotel of this category. There is clearly room for improvement in guest interaction and overall professionalism.
The Indian restaurant is considerably overpriced considering the quality, which was only average.
At the poolside bar, we ordered two cakes and waited more than 25 minutes, despite there being virtually nobody else around. What was even more disappointing was that the dirty plates were left there afterwards and nobody came to collect them.
The spa service was also disappointing. I contacted the spa via WhatsApp using the number provided by the hotel. The message was received, but I never received any reply.
Overall, there are some genuinely good aspects, especially the breakfast and the attentive breakfast staff, but the service inconsistencies and several disappointing experiences made the stay less enjoyable than expected.
Friendly reception extended check-out for me.
Liked that there is carbonated cold filtered water available near the elevator.
Shuttle service to/from a few destinations (although this time I have not used it).
Vriendelijk personeel, konden lekker wat vroeger inchecken en ook zonder problemen een uurtje later uitchecken. De shuttle is echt een grote plus!
De kamer was niet schoon, we vonden haren in de badkamer en ook insecten achter de gordijnen. Er werd door de receptie niet zoveel aandacht aan besteed. Veel plekken in de kamer kunnen wel een opfrisbeurt krijgen, de badkamer was sowieso wel een beetje oud.
De gym is erg klein, er werd veel gebruik van gemaakt.
I didn’t like anything about it .
Oh yes, just the staff was nice.
Very old and run down. Old carpets, old furniture, old pool, no smart tv, tv in room had terrible reception/ picture, a strong smell of sewerage in hotel surroundings, breakfast buffet was not good either. For the price, it was a very bad experience. I couldn’t wait to leave the country.
Short walk to the centre of city - what there was of it! Free shuttle bus to night market/mall.
Hotel looks tired and was not veryclean, especially the pool area. Room was on front of hotel facing main road and the Malaysien bazaar with music(?) stage2.
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