Sheraton Pentagon City

Hotels
Sheraton
8.2 (1706 reviews)
900 S. Orme Street , Arlington , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Maintenance needed
Food variety lacking

Categories

Cleanliness
7.59
Some guests mentioned cleanliness positively while others pointed out areas needing maintenance.
Service
9.06
Guests praised the helpful and friendly staff, indicating a high level of service.
Location
8.6
The hotel location received positive comments for its accessibility and proximity to public transport.
Room Quality
8.05
Rooms were generally described as comfortable and cozy, though there were minor issues with the curtains.
Amenities
8.08
Amenities such as the gym and breakfast have mixed feedback; some enjoyed them while others found them lacking.
Value for Money
8.54
Guests generally felt they received good value for the price, despite some inconsistencies.
Food and Beverage
7.09
Feedback on food was mixed, with some guests enjoying the food while others found it repetitive.
Overall Experience
8.56
Overall, guests had a positive experience, enjoying their stays and interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:00

Property Description

Luxurious Stay with Spectacular Views

State-of-the-Art Amenities: Enjoy a top-notch gym, complimentary shuttle service, and a renowned restaurant at your disposal.

Elegant Rooms: Unwind in spacious accommodations equipped with a large work desk, premium toiletries, and plush bathrobes for ultimate comfort.

Convenient Location: Explore nearby iconic landmarks such as the White House and Lincoln Memorial, all just a short drive away.

Book now to experience luxury and convenience at its finest at the Sheraton Pentagon City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 13.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 32 per day.

Location

Guest Reviews

8.2
Based on 1706 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
B
Bibi couple us
10
Hotel was beautiful the atmosphere was uplifting thank you so much
Pros:

Spacious rooms and comfortable bedrooms

2026-03-07 via Nuitee
D
Dirk family_with_children us
1
I need to call the better business bureau
Cons:

False advertising. Said they had shuttle to airport. We made reservations then they said they didn't have a shuttle. So we canceled our reservation but they charged us anyway. 🤬

2026-03-05 via Nuitee
N
Nneka couple us
8
2026-03-04 via Nuitee
L
Leen couple us
10
2026-03-01 via Nuitee
T
Tobias couple us
9
2026-03-01 via Nuitee
T
Tobias couple us
9
2026-03-01 via Nuitee
M
Mitchell couple us
7
2026-02-26 via Nuitee
M
Mendyjo family_with_children us
8
Our stay was enjoyable in pleasant
Pros:

Everything was good except no blankets and had to pay for parking after paying 150$ for the room for one night

Cons:

No blankets came on the bed had to ask for some and they were super tiny and worn old rattled at edges which in my opinion was ridiculous for a nice place such as a Sheraton and then paying for extra additional for parking after I'd already paid $150 for the room for one night was absolutely ridiculous

2026-02-25 via Nuitee
C
Christopher couple us
5
We had a great time but we expected a nicer hotel from from the Sharron the Sheraton
Pros:

They placed us across the the main hotel . This was not expected

Cons:

The facilities were spread out

2026-02-24 via Nuitee
B
Buse couple tr
7
Pros:

Breakfast was good for the price. The room was clean and comfy. Location is great,very close to certain places.

Cons:

The woman in the reception was ridiculous, her colleague overcharged us and we spoke to her because she said she is the manager. If she became a manager like this, I think everyone can become a manager in this hotel. She didn’t solve any of our problems, we even called the police. We asked for a receipt and she didn’t give us any. Then we solve our problem buy ourselves and realized that they charged us a parking fee( We didn’t want any parking). I suggest everyone to take a look at the price before paying.

2026-02-24 via Nuitee
L
Leszek extended_group us
8
Very good hotel in Pentagon vicinity.
2026-02-23 via Nuitee
L
Linwood couple us
10
2026-02-22 via Nuitee
N
Nishida solo_traveller us
7
Pros:

受付及びレストランのスタッフの対応は親切でよかった。

Cons:

軽食やアルコール飲料が買えるコンビニエンスストアがあればよかった。自動販売機とレストランしかないうえ、近隣に食料品店等もないのが残念。

2026-02-22 via Nuitee
S
Sharnel solo_traveller us
5
Decent
Pros:

The shuttle service

Cons:

The breakfast was cold. The food was horrible. The dessert was bad. And they need to have the bar open earlier and better bar staff who know how to make drinks.

2026-02-14 via Nuitee
J
Justin couple us
9
2026-02-10 via Nuitee
L
Lynda couple us
4
Good location, but needs to be renovated
Pros:

I like that it was close to the city and it wasn’t that expensive

Cons:

I didn’t have a phone in my room and when I tried to order room service there was a lot of confusion

2026-02-09 via Nuitee
T
Thomas family_with_children us
10
2026-02-08 via Nuitee
B
Bryan solo_traveller us
8
Good value
Pros:

Location was convenient to airport with the shuttle. The views were pretty great. Nice to have a restaurant inside.

Cons:

It definitely is showing its age. The doors on my unit were pretty tough with multiple paint touch ups. The lighting wasn’t attractive and the bath is super dated.

2026-01-29 via Nuitee
A
abigail couple us
8
Pros:

I like the parking space, the room and the view

Cons:

The fact that breakfast wasn’t part and you have to pay to get breakfast

2026-01-29 via Nuitee
P
Philipp solo_traveller us
9
2026-01-28 via Nuitee