Sheraton Pentagon City

Hotels
Sheraton
8.2 (1706 reviews)
900 S. Orme Street , Arlington , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Maintenance needed
Food variety lacking

Categories

Cleanliness
7.59
Some guests mentioned cleanliness positively while others pointed out areas needing maintenance.
Service
9.06
Guests praised the helpful and friendly staff, indicating a high level of service.
Location
8.6
The hotel location received positive comments for its accessibility and proximity to public transport.
Room Quality
8.05
Rooms were generally described as comfortable and cozy, though there were minor issues with the curtains.
Amenities
8.08
Amenities such as the gym and breakfast have mixed feedback; some enjoyed them while others found them lacking.
Value for Money
8.54
Guests generally felt they received good value for the price, despite some inconsistencies.
Food and Beverage
7.09
Feedback on food was mixed, with some guests enjoying the food while others found it repetitive.
Overall Experience
8.56
Overall, guests had a positive experience, enjoying their stays and interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:00

Property Description

Luxurious Stay with Spectacular Views

State-of-the-Art Amenities: Enjoy a top-notch gym, complimentary shuttle service, and a renowned restaurant at your disposal.

Elegant Rooms: Unwind in spacious accommodations equipped with a large work desk, premium toiletries, and plush bathrobes for ultimate comfort.

Convenient Location: Explore nearby iconic landmarks such as the White House and Lincoln Memorial, all just a short drive away.

Book now to experience luxury and convenience at its finest at the Sheraton Pentagon City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 13.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 32 per day.

Location

Guest Reviews

8.2
Based on 1706 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
R
Randall solo_traveller bz
8
Great Location and High-class Vibes
Pros:

Excellent bed and view

Cons:

Not enough coffee in the room. Breakfast should be included.

2026-04-18 via Nuitee
Y
Yudha solo_traveller id
9
Pleasent Stay
Pros:

The staff were helpful and easygoing. The hotel feels a bit outdated, but I still had a comfortable and pleasant stay. A big plus was being able to connect my Netflix to the TV.

2026-04-14 via Nuitee
R
ran couple ca
9
Pros:

The location is perfect to reach a lot of places. I love the most is the kitchen, so I can make my own breakfast and hot food!

Cons:

The elevator didn’t work once, so I had to step down from my high floor😂

2026-04-13 via Nuitee
P
Pooja Sanjay extended_group in
10
Awesome stay with a big and maintained hotel and rooms
Pros:

The hotel is awesome.. a big one with clean rooms and furnished well. I loved it !!
They offer a great discount on parking. $15 a day

Cons:

No cons

2026-04-13 via Nuitee
M
Mousa couple sa
8
2026-04-12 via Nuitee
Q
Quan couple us
8
2026-04-11 via Nuitee
Q
Quan couple us
8
2026-04-11 via Nuitee
J
Jorge family_with_children co
7
Se espera mucho mas de este hotel
Pros:

La comodidad de las habitaciones y la ubicación. Y que tuvieran transporte hasta el metro.

Cons:

La atención de gran parte del personal no fue la adecuada ya que en muchas veces teníamos preguntas, comentarios o peticiones y fueron respondidas de forma hostil. Y el agravante es que como el ingles no es nuestra lengua natal, al no entender alguna comunicación, el comportamiento de las recepcionistas no fue el mejor. Al hacer la reserva nos indicaron que todos los 6 huéspedes teníamos derecho desayuno, pero nos limitaron a 2 desayunos por habitación, dejando a dos personas sin desayuno. Muy lamentable ya que es una cadena reconocida.

2026-04-09 via Nuitee
A
Alejandra extended_group cl
9
Muy buena
Pros:

Camas cómodas, habitaciones amplias con hermosa vista, personal amable en el comedor de desayuno

Cons:

Que la habitación para 4 personas solo incluya desayuno para 2

2026-04-08 via Nuitee
L
LEAH family_with_children us
10
Pros:

Location

Cons:

Nothing major!

2026-04-07 via Nuitee
S
Simin extended_group us
3
it was OK!
Pros:

Location

Cons:

The beds were very small.
Staff were not helpful

2026-04-07 via Nuitee
J
Jacky. family_with_children us
10
2026-04-06 via Nuitee
N
Nataliia family_with_children us
10
Рекомендую
Pros:

Було чисто і тихо

Cons:

Такого не було

2026-04-06 via Nuitee
S
Shayna couple us
8
2026-04-06 via Nuitee
A
arthur couple us
9
2026-04-06 via Nuitee
N
Nobles family_with_children us
10
2026-04-06 via Nuitee
F
Frida solo_traveller no
9
2026-04-05 via Nuitee
J
Jennifer couple us
10
2026-04-05 via Nuitee
E
edwin couple sv
8
Está bien
Pros:

La cercanía

Cons:

El servicio de Romo service no estaba actualizado ni activado. No hay personas para llevar maletas poco personal.

2026-04-05 via Nuitee
S
Steven solo_traveller us
10
2026-04-05 via Nuitee