Sheraton Pentagon City

Hotels
Sheraton
8.2 (2024 reviews)
900 S. Orme Street , Arlington , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Maintenance needed
Food variety lacking

Categories

Cleanliness
7.59
Some guests mentioned cleanliness positively while others pointed out areas needing maintenance.
Service
9.06
Guests praised the helpful and friendly staff, indicating a high level of service.
Location
8.6
The hotel location received positive comments for its accessibility and proximity to public transport.
Room Quality
8.05
Rooms were generally described as comfortable and cozy, though there were minor issues with the curtains.
Amenities
8.08
Amenities such as the gym and breakfast have mixed feedback; some enjoyed them while others found them lacking.
Value for Money
8.54
Guests generally felt they received good value for the price, despite some inconsistencies.
Food and Beverage
7.09
Feedback on food was mixed, with some guests enjoying the food while others found it repetitive.
Overall Experience
8.56
Overall, guests had a positive experience, enjoying their stays and interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:00

Property Description

Luxurious Stay with Spectacular Views

State-of-the-Art Amenities: Enjoy a top-notch gym, complimentary shuttle service, and a renowned restaurant at your disposal.

Elegant Rooms: Unwind in spacious accommodations equipped with a large work desk, premium toiletries, and plush bathrobes for ultimate comfort.

Convenient Location: Explore nearby iconic landmarks such as the White House and Lincoln Memorial, all just a short drive away.

Book now to experience luxury and convenience at its finest at the Sheraton Pentagon City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: DCA

Location

Guest Reviews

8.2
Based on 2024 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
B
Bernardo couple co
7
Lo salva su ubicación, instalaciones muy viejas, cacrece de piscina, son muy limitados a suministrar información. Alguna
Pros:

Its location

Cons:

Some of the girls of the front desk weren’t too kind

2026-08-07 via Nuitee
G
Gustavo solo_traveller us
8
2026-08-05 via Nuitee
S
S. solo_traveller ca
9
2026-08-05 via Nuitee
L
Loganathan extended_group in
9
It’s really a good place to stay
Pros:

Locations and shuttle services

Cons:

Nothing to say

2026-08-04 via Nuitee
S
Semere extended_group us
10
It’s was good hotel
Pros:

Fitness

Cons:

None

2026-08-04 via Nuitee
İbrahim solo_traveller tr
9
2026-08-03 via Nuitee
A
Avital solo_traveller il
10
2026-08-03 via Nuitee
P
Patrick solo_traveller gb
9
2026-08-03 via Nuitee
J
John couple au
4
Pros:

Location

Cons:

Lack of a decent restaurant

2026-08-03 via Nuitee
G
geraldn838 Solo travel
2
Stealth Shuttle Bus / Critters in Room / Bad Odor
Pros:

When I arrived at DCA, I called the hotel for a ride. They said they send shuttles on the hour (other hotels were sending shuttles every 15 to 20 minutes). The stop at Terminal One is not well lit. It was 10 p.m. and I did not see the shuttle. The hotel said that it did go to the airport and that I would have to wait for the 11 p.m. shuttle. I also did not see that shuttle so I had to pay $40 for a Lyft. I took pictures of the shuttle the next day. There are no decals or any signage on the bus. The only evidence that this was the Sheraton shuttle bus were two small pieces of paper with Sheraton printed. Even in the light of day, it still is very difficult to see those papers taped to the windows. Needless to say, I was not pleased. I asked that the director of the hotel call me when I checked in. Unfortunately, that person did not have the guts to call me. When I walked into the room, the room odor was displeasing. The air did not have a natural scent. Then, I noticed a small fly buzzing around and then, I noticed a little bug crawling on the bathroom floor. The hotel is located next to only housing. You have to walk a mile to get to the Pentagon City Mall for stores/restaurants, etc. I do not usually stay at upper class hotels like Sheraton so it was quite surprising that this hotel did not meet my expectations.

2026-08-01 via Tripadvisor
D
dinkneht2026 Family
10
Wonderful
Pros:

So clean and friendly. It was silent and a great place to stay.

2026-07-30 via Tripadvisor
D
Dra. Virginia solo_traveller ar
3
Cons:

No habia agua caliente!

2026-07-25 via Nuitee
T
Takir couple us
10
2026-07-25 via Nuitee
O
Oscar couple us
10
Good
Pros:

Good

Cons:

Breakfast not included

2026-07-25 via Nuitee
N
Nana Kwaku couple gh
8
Great value
Pros:

The location is good and I like the environment

Cons:

It’s clean

2026-07-24 via Nuitee
N
Nick couple us
7
2026-07-24 via Nuitee
F
Flora Faro family_with_children us
8
Gostaria de ter aproveitado mais
Pros:

A estrutura do hotel é muito boa, assim como a localização e o conforto e limpeza dos quartos. Infelizmente ficamos somente 1 pernoite e portanto não conseguinos aproveitar muita coisa

Cons:

Achei o horário do café da manhã tarde e por isso nem conseguimos comer nada pois tivemos que sair cedo.

2026-07-24 via Nuitee
O
Oehler solo_traveller us
9
Pros:

Close to airport and shuttle service.

2026-07-24 via Nuitee
L
Luca solo_traveller nl
5
I won’t return to this hotel.
Pros:

Most staff was nice and helpful.

Cons:

Noise from the big air conditioning apparatus located on a lower roof of the hotel, and nearby roads.
One of the shuttle drivers, the one who seemed of Middle Eastern origins, was very unfriendly and impolite.
I asked gently if it was possible to have some “English breakfast” and camomile tea in the room, but apparently that was WAY TOO MUCH TO ASK, and the IMPOSSIBLE request wasn’t granted.
Bathtub/shower was of third world standard.
Most guests were very ugly and dressed like gypsies. One man, possibly from Pakistan or a similar region, ate with his hands!

2026-07-23 via Nuitee
A
Andrea couple us
10
2026-07-23 via Nuitee