Sheraton Pentagon City

Hotels
Sheraton
8.2 (2035 reviews)
900 S. Orme Street , Arlington , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Maintenance needed
Food variety lacking

Categories

Cleanliness
7.59
Some guests mentioned cleanliness positively while others pointed out areas needing maintenance.
Service
9.06
Guests praised the helpful and friendly staff, indicating a high level of service.
Location
8.6
The hotel location received positive comments for its accessibility and proximity to public transport.
Room Quality
8.05
Rooms were generally described as comfortable and cozy, though there were minor issues with the curtains.
Amenities
8.08
Amenities such as the gym and breakfast have mixed feedback; some enjoyed them while others found them lacking.
Value for Money
8.54
Guests generally felt they received good value for the price, despite some inconsistencies.
Food and Beverage
7.09
Feedback on food was mixed, with some guests enjoying the food while others found it repetitive.
Overall Experience
8.56
Overall, guests had a positive experience, enjoying their stays and interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:00

Property Description

Luxurious Stay with Spectacular Views

State-of-the-Art Amenities: Enjoy a top-notch gym, complimentary shuttle service, and a renowned restaurant at your disposal.

Elegant Rooms: Unwind in spacious accommodations equipped with a large work desk, premium toiletries, and plush bathrobes for ultimate comfort.

Convenient Location: Explore nearby iconic landmarks such as the White House and Lincoln Memorial, all just a short drive away.

Book now to experience luxury and convenience at its finest at the Sheraton Pentagon City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: DCA

Location

Guest Reviews

8.2
Based on 2035 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
L
Lilian family_with_children mx
9
2026-08-26 via Nuitee
S
Sajjad couple iq
7
2026-08-25 via Nuitee
J
Juan Manuel family_with_children co
6
Cómodo y bien ubicado
Pros:

La ubicación, que tenía parking incluido

Cons:

No incluía el desayuno en la reserva

2026-08-25 via Nuitee
R
Relax792979 Family
4
What are you charging me for?
Pros:

The hotel amenities and decor were tired and unattractive. The staff tried hard but it seemed that there were not enough of them. On check out I requested a print out of the charges that I made to my room and was told that that was not possible! I was gobsmacked! How strange. When I checked my credit card, there were 4 total charges although I only made 3. I suppose that I need to call the hotel and ask questions, that is really inconvenient and a hassle!

2026-08-24 via Tripadvisor
S
Sarah R solo_traveller ie
10
Great Stay!!
Pros:

First time staying at the Sheraton for work purposes and I have to say that my stay was great. The receptionist was very accommodating about my late check out request. Breakfast was very nice, especially the granola and yoghurt. A few things were interesting about my stay. My room had a connecting door to the room next door, the bathroom didn't have a door, only the part with the shower had a door so that was new for me but overall I loved my stay.

Cons:

The AC machine under the windows would make a terribly high pitch fuzzy squeal after it would regulate the air, and it scared me on the first night when I was trying to sleep.

2026-08-24 via Nuitee
D
Didier Eugène Louis family_with_children fr
5
Pas content!
Pros:

Son emplacement à proximité de Washington DC

Cons:

Manque de communication nous avons signalé durant tous le séjour l’absence de gel douche il a fallut récupérer des petits flacons presque tous les jours à l’accueil !
Nous étions 4 personnes, booking annonce 4 petits déjeuner « sans restrictions » on arrive et dès le premier jour on nous annonce 2 petits déjeuner le reste supplément nous avons fait une réclamation verbale et écrite « silence radio » pas normal je trouve.

2026-08-23 via Nuitee
P
Platt couple us
10
2026-08-23 via Nuitee
J
Jose Jr solo_traveller us
6
Pros:

Location

Cons:

No pool No comp breakfast

2026-08-16 via Nuitee
T
Thoaron solo_traveller us
9
It was great
Pros:

Everything was fine

Cons:

My view was the top of the roof

2026-08-16 via Nuitee
S
Simona solo_traveller si
8
2026-08-16 via Nuitee
S
Shaundrea solo_traveller us
1
2026-08-16 via Nuitee
S
Shalita solo_traveller us
10
2026-08-15 via Nuitee
J
Jan L. solo_traveller us
10
spend your days in D.C. at the sheraton pentagon.
Pros:

I stayed the first 3 days fling away from D.C. sites when I extended my stay, I chose the other direction ... sites of washi gton at night was spectacular
everyone was extremely kind and helpful and pleasant. restaurant was equally impressive. historical pics on glass served as upper dividers between sections. the menu provided anything you could have wanted. Just great. i'd stay there again with no hesitation.

Cons:

nothing comes to mind

2026-08-15 via Nuitee
E
Ewelina family_with_children pl
8
2026-08-14 via Nuitee
A
Ary.guerra solo_traveller us
10
Super recommended
Pros:

I loved the location. Not only is a few minutes from the Pentagon City Mall, but their shuttle service is wonderful. Staff is so friendly and super attentive.

Cons:

I wish it had a pool but there is so much to do around the area that I completely forgot about it.

2026-08-14 via Nuitee
V
Vinay couple us
4
Property is run down and needs TLC to have Sheraton name. Else it is as good as a motel.
Pros:

Sheraton name, good tiles, comfy beds

Cons:

Soiled carpets, smelly hallways, broken walls and scratches everywhere, unclean shower heads, musty terrible parking, our room door was open before we entered.

2026-08-13 via Nuitee
W
Wilda extended_group hn
10
2026-08-12 via Nuitee
B
Blasco family_with_children ec
9
2026-08-11 via Nuitee
J
JAZZMIN solo_traveller us
4
Good location, but needs improvement.
Pros:

The location.

Cons:

Musty smell in the room, barely no amenities inside the room. There was not even a bottled water. We requested one but it never came. We called multiple times but they always say its coming.

2026-08-11 via Nuitee
A
Arnaud extended_group fr
7
Un bon hôtel, excepté le bruit généré par les groupes de climatisation
Pros:

Un emplacement idéal pour visiter Washington.

Cons:

La chambre avec vue limitée donne sur le toit où se trouvent l ensemble des groupes de climatisation de l hotel ce qui génère un bruit important même à travers le vitrage.

2026-08-10 via Nuitee