The Westin Crystal City Reagan National Airport

Hotels
•
Westin
8.7 (976 reviews)
1800 Jefferson Davis Highway , Arlington , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noisy parties
Outdated furnishings
High parking fees

Categories

Cleanliness
8.45
Several reviews mention cleanliness positively, but some issues were noted.
Service
9.45
Many mentions of friendly and helpful staff.
Location
9.45
Convenient location with easy access to metro and highway.
Room Quality
7.95
Some furnishings are dated and require updates.
Amenities
8.95
Decent amenities including airport shuttle; some complaints about parking.
Value for Money
8.45
Perceived value is mixed, particularly regarding parking costs.
Food and Beverage
7.95
Food quality noted as below average; limited options.
Overall Experience
8.95
Generally positive experiences but noted loud parties and billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Prime Location in Arlington, Virginia

Experience unparalleled service and cozy accommodations at The Westin Crystal City, conveniently nestled in the heart of Arlington's Crystal City. Just moments from downtown Washington D.C., indulge in the best of both worlds with proximity to shopping, dining, and iconic attractions.

Convenient Amenities

Enjoy seamless travel with our complimentary shuttle services to the airport and nearby businesses. Stay active at our on-site fitness center, ensuring you never miss a workout during your stay.

Easy Access to Washington D.C.

Immerse yourself in the rich history of the nation's capital, located just a short drive away. Explore museums, monuments, and historic sites before returning to the comfort of The Westin Crystal City.

Book your stay now and elevate your travel experience with us.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50.88 per day.

Location

Guest Reviews

8.7
Based on 976 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
B
Breitenbach • couple • us
6
Perfectly adequate for a stay pre- or post-flight
Pros:

This is a jump-off spot for the airport. It was perfectly fine. Rooms clean, bed comfortable, staff competent

Cons:

Weather was rough—not the hotels fault! But the sidewalk in front approaching from the metro appeared untouched with heavy snow. The bar and restaurant were closed for renovation. We would have chosen elsewhere had we known. Noisy neighbors. And a wake-call 17 minutes early (better than 17 minutes late, for sure)

2026-02-12 • via Nuitee
C
CELINA • extended_group • es
9
Muy buena relación precio/calidad
Pros:

La cama super cómoda y las almohadas. Excelente ubicación

2026-01-20 • via Nuitee
A
Angela • extended_group • us
4
It was okay.
Pros:

The rooms were nice

Cons:

When we booked, it said parking was free and it wasn't. It was very expensive (around $50 per day) but luckily we found free parking about a block away, but that was inconvenient. Also, the staff on day one was not informative and couldn't seem to help leaving us confused upon registration. The wifi kept blocking us out or hardly ever worked.

2026-01-19 • via Nuitee
R
Raul • family_with_children • us
10
Excellent value for money for a last minute stay
Pros:

Last minute booking because of a cancelled Delta flight. The price was excellent value for money. The rooms were great as well as the staff. The provided free airport shuttle was a great bonus!

Cons:

Everything was great. Nothing to dislike.

2026-01-19 • via Nuitee
K
Kiara • couple • us
7
Cons:

Walls are extremely thin! You can hear EVERYTHING from adjoining rooms.

2026-01-19 • via Nuitee
J
Joseph • solo_traveller • us
7
Cons:

I was charged twice for this stay, once through booking.com and once through the hotel itself. Not sure how that happens but unacceptable

2026-01-19 • via Nuitee
M
Michelle • couple • us
7
2026-01-19 • via Nuitee
A
Anthony • family_with_children • us
10
2026-01-19 • via Nuitee
T
Thomas • couple • us
10
2026-01-19 • via Nuitee
B
Brittany • couple • us
10
Perfect stay. Comfortable rooms, and welcoming staff.
Pros:

The property was very clean. Very welcoming. Our room was on the 12th floor with a decent view. The bed was extremely comfortable, and the bathroom was lovely as well.

Cons:

No complaints. We will stay again if we are ever in the area.

2026-01-19 • via Nuitee
M
Minghuan • extended_group • us
7
总体感觉还是挺好
Pros:

早餐挺好！

Cons:

网络地址和实际位置的准确性

2026-01-19 • via Nuitee
V
Veronica • couple • us
10
2025-12-30 • via Nuitee
R
Rose • family_with_children • de
10
Pros:

Short walk to metro station, underground parking, easy access from highway.

Cons:

Parking was tight as most spots were full and cars were parked along the driving areas, making access to actual spots difficult. Also parking price was higher than expected.

2025-12-27 • via Nuitee
A
AJ • family_with_children • us
9
2025-12-26 • via Nuitee
E
Edward • solo_traveller • gb
3
Cannot recommend
Cons:

Sadly I cannot recommend this hotel. Indeed I would recommend that you stay away.

(1) I arrived on a Saturday night after a transatlantic flight. The was a large scale social function that spilled over at 1am onwards into bedroom and corridor parties. Huge noise and disruption problems. It transpired that the hotel had no security staff and a solo receptionist was left to deal with all eventualities. Utterly unfair and putting everybody at risk (especially the staff). They kindly gave me breakfast vouchers by way of recompense but I would have much preferred to sleep

(2) The hotel has seen much better days. The furniture in the bedroom probably looked ok in 1985 but is now in a bad way.

(3) The breakfasts are not the usual buffet style but individually ordered and served. Not great food - my neighbors abandoned theirs - see photo

(4) Like many others I used Booking.com. But - and I was not warned of this - the hotel resolutely and abruptly refuses to issue invoices / bills / receipts if Booking.com has taken pre-payment. Aside from the very minimal acknowledgement on Booking you will have no evidence of a stay at the hotel. Very bad news indeed if you need to seek reimbursement from a firm or agency (or just like receipts)

This was my first stay at a Westin. Many of these things are probably company policy - I would suggest staying away and looking at alternatives until senior management starts to address the challenges.

2025-11-20 • via Nuitee
S
Sean • solo_traveller • us
9
Pros:

Great staff and loved being able to talk some

Cons:

Bit pricey, but thats to be expected

2025-11-18 • via Nuitee
C
Chinami • couple • jp
7
2025-11-18 • via Nuitee
L
LaTeesha • solo_traveller • us
10
2025-11-02 • via Nuitee
F
Fredricka • couple • us
10
2025-11-02 • via Nuitee
M
Martha • family_with_children • pe
9
Excelente!
Pros:

El hotel, el servicio y la ubicación.

Cons:

Nada

2025-10-24 • via Nuitee