The Westin Crystal City Reagan National Airport

Hotels
Westin
8.7 (1009 reviews)
1800 Jefferson Davis Highway , Arlington , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noisy parties
Outdated furnishings
High parking fees

Categories

Cleanliness
8.45
Several reviews mention cleanliness positively, but some issues were noted.
Service
9.45
Many mentions of friendly and helpful staff.
Location
9.45
Convenient location with easy access to metro and highway.
Room Quality
7.95
Some furnishings are dated and require updates.
Amenities
8.95
Decent amenities including airport shuttle; some complaints about parking.
Value for Money
8.45
Perceived value is mixed, particularly regarding parking costs.
Food and Beverage
7.95
Food quality noted as below average; limited options.
Overall Experience
8.95
Generally positive experiences but noted loud parties and billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Prime Location in Arlington, Virginia

Experience unparalleled service and cozy accommodations at The Westin Crystal City, conveniently nestled in the heart of Arlington's Crystal City. Just moments from downtown Washington D.C., indulge in the best of both worlds with proximity to shopping, dining, and iconic attractions.

Convenient Amenities

Enjoy seamless travel with our complimentary shuttle services to the airport and nearby businesses. Stay active at our on-site fitness center, ensuring you never miss a workout during your stay.

Easy Access to Washington D.C.

Immerse yourself in the rich history of the nation's capital, located just a short drive away. Explore museums, monuments, and historic sites before returning to the comfort of The Westin Crystal City.

Book your stay now and elevate your travel experience with us.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50.88 per day.

Location

Guest Reviews

8.7
Based on 1009 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
L
Louis family_with_children de
8
2026-07-17 via Nuitee
N
Nancy extended_group us
8
Good location. Close to metro within walking distance to restaurants
Pros:

Location

Cons:

Refrigerator broken on arrival then repaired quickly. 2 night stay. Refrigerator broke sometime during the night prior to our departure

2026-07-07 via Nuitee
P
Patterson extended_group us
5
Had to change rooms on multiple occasions due to the air conditioning not working properly. The parking is terrible and
Pros:

The rate at the same

Cons:

The staff and the hotel wasn’t as clean as I hoped for.

2026-07-05 via Nuitee
T
Tracy solo_traveller us
9
Pros:

The staff was friendly at check in and very helpful

2026-07-03 via Nuitee
S
Stacy family_with_children us
10
Overall the accommodations were great, staff was friendly and helpful and we had a great stay.
Pros:

Got off to a rough start but overall everything turned out great! Breakfast was wonderful and staff was great. Several staff were new so they wrent as knowledgeable about things but they worked through it to get the answers we needed.

Cons:

Communication from the staff. Our reservation included breakfast but they didn't explain that we needed coupons in order to get breakfast without having to pay since it was already covered in our room charges. After we ordered our breakfast we had to go to the front desk for them to issue us the coupons so it took some time. We worked through it so all is good.

2026-06-23 via Nuitee
S
Sian solo_traveller us
9
Very good hotel but not as good as the Marriot next door
Pros:

The staff were fabulous because they were uniformally helpful

Cons:

A designated computer Very

2026-06-22 via Nuitee
C
Chad extended_group us
9
Nice
Pros:

Very nice

Cons:

Nothing

2026-06-21 via Nuitee
C
Chad solo_traveller us
9
Very nice
Pros:

Very nice

Cons:

Nothing

2026-06-21 via Nuitee
G
Greg solo_traveller us
1
2026-06-17 via Nuitee
Y
Yeneir family_with_children us
10
Amazing stay
Pros:

Everything was amazing! The person at the luggage hold was outstanding.

Cons:

Not a single thing was wrong.

2026-06-16 via Nuitee
D
David solo_traveller au
6
2026-06-15 via Nuitee
J
Jason extended_group us
10
2026-06-13 via Nuitee
T
Tyrone solo_traveller us
8
2026-06-11 via Nuitee
T
Timothy couple us
10
2026-06-10 via Nuitee
R
Rena couple us
10
2026-06-07 via Nuitee
H
Henry family_with_children us
3
It was okay
Pros:

The bottle filling station

Cons:

You should tell guest when you’re putting a temporary hold on there card that is the same price as the room

2026-06-05 via Nuitee
T
Traveling couple us
5
Not a pleasant stay.
Pros:

That the room had ceiling to floor length windows. The breakfast was really good.

Cons:

The hotel is dated. Our bathroom shower was flooded overnight into the next day till afternoon. When we returned hot and sweating after a trip in the city and wanted to take a shower in the room, we were shocked to find that the bathroom shower was still clogged and unprepared. We had complained early morning about the clogging as soon as we could get someone in the Reception. Finally, they apologized and changed the room. It was quite inconvenient and we will not stay here again.

2026-05-29 via Nuitee
J
José Carlos family_with_children us
8
Totally worth it.
Pros:

Everything in the hotel is top notch. I really liked that they have sparkling water and alkaline water at the lobby.

Cons:

The personnel were not as friendly as I expected.

2026-05-27 via Nuitee
S
Shuo couple cn
9
2026-05-25 via Nuitee
K
Khuong Linh extended_group us
10
2026-05-15 via Nuitee