Holiday Inn Norwich by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.3 (440 reviews)
10 Laura Boulevard , Norwich , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location and shuttle service
Clean breakfast
Cons:
Cleanliness issues in rooms
Inconsistent amenities
Single elevator causing delays

Categories

Cleanliness
6.05
Multiple reviews mentioned cleanliness issues such as a bad odor in the rooms and the hotel's overall dirty appearance.
Service
8.05
Staff was described as friendly and helpful, contributing positively to the guest experience.
Location
8.55
The hotel is conveniently located near Mohegan Sun with shuttle service provided.
Room Quality
6.55
Rooms had mixed reviews; some were clean and satisfactory, while others had issues like musty smells and old mattresses.
Amenities
7.55
Amenities like breakfast and shuttle service were positively mentioned, but some features were lacking.
Value for Money
6.55
Concerns were raised about discrepancies in amenities promised versus what was delivered, affecting perceived value.
Food and Beverage
7.55
Breakfast was mentioned positively, but some confusion regarding its inclusion affected perception.
Overall Experience
7.55
Guests generally had a decent experience with notable highlights, but several complaints impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:33

Property Description

Convenient Location near Mohegan Sun Casino

Indoor Pool and Business Center

The Holiday Inn Norwich provides a relaxing stay with its indoor pool, perfect for a refreshing dip after a day of exploring. The business center is ideal for staying connected during your trip, ensuring you can handle work tasks efficiently.

Dining Options and Entertainment

Guests can enjoy delicious meals at the Rendezvous restaurant or have a fun night out at the Scorzz Sports Bar and Grill with its 12 TVs and karaoke night. The variety of dining options and entertainment choices cater to different preferences, adding excitement to your stay.

Fitness Center and Laundry Facilities

Stay on top of your fitness routine at the hotel's fitness center, equipped with modern equipment. Additionally, the laundry facilities make long stays convenient and hassle-free, allowing you to pack light and always have fresh clothes available.

Book your stay at the Holiday Inn Norwich for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 440 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.55
Room Quality: 6.55
Amenities: 7.55
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 7.55
D
Damon • extended_group • us
10
2026-01-20 • via Nuitee
R
Robert • couple • us
7
Good
Pros:

Breakfast , sports club , location, clean

Cons:

Lack of ventilation in the bathroom , stuffy and warm corridors. One working elevator

2026-01-19 • via Nuitee
E
EVE • extended_group • us
8
2026-01-19 • via Nuitee
L
Linda • family_with_children • us
8
2026-01-19 • via Nuitee
T
Tracy • couple • us
7
2026-01-19 • via Nuitee
J
james t. • couple • us
8
was happy with my stay will be back
2026-01-19 • via Nuitee
S
Stephen • family_with_children • us
9
Cons:

Only one elevator was working during my visit therefore took the working one a long time to come to get up and down

2026-01-19 • via Nuitee
J
james t. • solo_traveller • us
8
2026-01-19 • via Nuitee
L
Lopes • family_with_children • br
7
2026-01-14 • via Nuitee
M
Montgomery • family_with_children • us
9
2026-01-05 • via Nuitee
L
Lisa • extended_group • us
8
Would do it again
Pros:

Convenient

Cons:

A little out dated

2026-01-05 • via Nuitee
T
Todd • couple • us
10
2025-12-23 • via Nuitee
A
Ayala • couple • us
7
2025-12-13 • via Nuitee
M
Maureen • couple • us
10
2025-11-20 • via Nuitee
D
Douglas • couple • us
10
2025-11-19 • via Nuitee
J
Juliann • extended_group • us
10
Pros:

The location and the staff

Cons:

The elevator was broken so going up and down took a long time as all the guests had only 1 elevator to use

2025-11-09 • via Nuitee
L
Lisa • family_with_children • us
10
2025-11-03 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

Everything, the staff was amazing when we checked in

Cons:

That the pool closed at 10. Wish it was open until 11 or 12 but I understand.

2025-11-02 • via Nuitee
J
John • family_with_children • us
10
2025-10-30 • via Nuitee
R
Retamar • couple • us
10
2025-10-24 • via Nuitee