Crowne Plaza Hotel and Suites Pittsburgh South by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (430 reviews)
164 Fort Couch Road , Pittsburgh , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Inconsistent housekeeping
Breakfast quality could improve

Categories

Cleanliness
7.58
Mixed sentiments; some reviews mentioned cleanliness but also highlighted a lack of thorough housekeeping.
Service
9.05
Consistently praised across reviews for staff friendliness and attentiveness.
Location
8.59
Multiple mentions of a convenient location with good access to amenities.
Room Quality
7.54
Some rooms noted as dated or uncomfortable, despite being clean.
Amenities
8.07
Amenities generally met expectations, although some were not available (like the pool).
Value for Money
8.03
Most guests felt it was reasonable for a short stay, but some noted high costs for kids.
Food and Beverage
7.08
Breakfast quality received some critiques; improvements suggested.
Overall Experience
8.05
Overall a decent experience, marked by some highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:01

Property Description

Convenient Location
Situated just 14.2 km from downtown Pittsburgh, Crowne Plaza Hotel and Suites Pittsburgh South offers easy access to the city's attractions while providing a peaceful retreat for guests.

Onsite Amenities
Guests can take advantage of the 24-hour fitness center, seasonal outdoor pool, and the delicious American classics served at Gather Restaurant without leaving the hotel premises.

Nearby Attractions
With shops, restaurants, and entertainment options within walking distance, as well as popular destinations like the Pittsburgh Children's Museum and PPG Games Arena a short drive away, there is no shortage of activities to enjoy during your stay.

Ready to experience comfort and convenience at Crowne Plaza Hotel and Suites Pittsburgh South? Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, May 25, 2027
Swimming pool: Closed from Tue, Sep 7, 2027 until Tue, May 30, 2028
Swimming pool: Closed from Tue, Sep 5, 2028 until Tue, May 29, 2029
Swimming pool: Closed from Tue, Sep 4, 2029 until Tue, May 28, 2030
Swimming pool: Closed from Tue, Sep 3, 2030 until Tue, May 27, 2031
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 430 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
S
Shawna • solo_traveller • us
10
Worth the long drive
Pros:

The location was great with lots of local options. The staff were all great and very helpful. The restaurant had excellent service.

Cons:

The TV was not a modern TV with options like YouTube or any online apps. It was very old. The pool was a bit small but the excellent gym made up for it.

2026-06-27 • via Nuitee
C
Cornelious • couple • us
10
2026-06-27 • via Nuitee
S
Samayog • extended_group • np
9
2026-06-27 • via Nuitee
H
Hutton • solo_traveller • us
1
Not good
Pros:

Pool

Cons:

Bedbugs

2026-06-26 • via Nuitee
C
Coleen • family_with_children • us
9
A very pleasant experience. Would stay here again.
Pros:

Breakfast was good and there was a decent variety of options to choose from. The room was clean and the bed was very comfortable. I liked that the room was pretty soundproof and you could not hear guests in other rooms, especially since there were receptions going on downstairs.

Cons:

The shower was a bit disappointing. The water pressure was not great. I'm short so the placement of the shower head being up so high left the water pressure that was there, at the top.

2026-06-24 • via Nuitee
L
Lisa • family_with_children • us
10
Very pleasant and would recommend to others and would come again if need arises.
Pros:

Great, plenty of choices. Very good. Lady in charge very helpful and acccomodating.

Cons:

Nothing

2026-06-23 • via Nuitee
S
Sivasangar • extended_group • ca
10
2026-06-22 • via Nuitee
S
Shaun Snyder • solo_traveller • us
10
Wonderful Experience and and comfortable stay.
Pros:

This is my first time staying here and I was very impressed. The room was wonderful and the staff was always great to be around and even to talk to. I will keep an eye out for these hotel down the road because i plan to do some traveling in the near future. I was pleasantly surprised to get text messages about my stay even when i was not at the hotel. This showed me great customer service.

2026-06-17 • via Nuitee
R
Rick & Rock • solo_traveller • us
7
OK - not great
Pros:

We were there to rest/sleep. Location was close to home but otherwise unimportant.

Cons:

The beds/mattresses were too soft. The room was small and satisfactory, but nothing exceptional. TV selections were awful - basic cable and pay-per-view only.

2026-06-08 • via Nuitee
C
Carolyn • couple • us
7
2026-06-07 • via Nuitee
S
Silvia • couple • cr
9
2026-06-07 • via Nuitee
D
Delaney • couple • us
8
2026-05-23 • via Nuitee
K
Keith • family_with_children • us
10
2026-05-20 • via Nuitee
R
Ryan • solo_traveller • us
8
Pros:

Allowed early check in to accommodate our trip

Cons:

Nothing.

2026-05-07 • via Nuitee
L
Larry • couple • us
10
2026-05-07 • via Nuitee
T
Tanya • family_with_children • us
10
Perfect in Pittsburgh for the NFL Draft!
Pros:

Staff was very friendly! Felt like a special guest, the minute I checked in.

Cons:

Breakfast was not included in the price.

2026-04-29 • via Nuitee
A
Aaron • couple • us
1
The hotel was older and not very clean. Air conditioner in my suite didn’t blow out any air and room was very hot and mu
Pros:

Location

Cons:

Air conditioner broke. Room was dirty

2026-04-28 • via Nuitee
I
Ian • solo_traveller • us
9
Repeat visit at Crowne Plaza, would recommend based on cleanliness, staff and location.
Pros:

Friendly front desk and breakfast staff. Breakfast was great and rooms were cleaned daily, which a lot of hotels don’t do anymore.

Cons:

Nothing :)

2026-04-27 • via Nuitee
R
Robert • extended_group • us
8
Pros:

Close to train

2026-04-27 • via Nuitee
6
637marybethr • Business
6
They should do better!
Pros:

Room was great. Heat wasn’t working but they worked on it to make it right. Someone pulled a fire alarm the first night there and everyone made their way downstairs. It was clear the desk staff hadn’t been trained on what to do. Not good! On our 3 nights stay the restaurant was closed two of them. Apparently they have one chief and one bartender. I can’t believe this is a Crown Plaza. I was at an event with 60 people who were mostly over 65 years old attending and most stayed in the hotel. Many had flown in and didn’t have a car. They struggled to get food. Do better!

2026-04-23 • via Tripadvisor