Sheraton Boston Needham Hotel

Hotels
•
Sheraton
8.4 (813 reviews)
100 Cabot Street , Needham , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Pleasant and helpful staff
Good location
Cons:
High food prices
Some issues with cleanliness in certain areas
Parking fees

Categories

Cleanliness
8.25
Guests mentioned clean and comfortable rooms but also noted issues like dirty glassware.
Service
8.75
Many guests found the staff pleasant and helpful throughout their stay.
Location
8.55
Conveniently located near major highways and other attractions.
Room Quality
8.45
Rooms were described as comfortable and spacious with good amenities.
Amenities
8.15
Amenities such as the restaurant and parking had some complaints.
Value for Money
8.45
General sentiment indicated that the stay was worth the cost despite some overpriced items.
Food and Beverage
8.05
Food prices were considered high, and there were mixed reviews about quality.
Overall Experience
8.55
Overall, guests reported positive experiences with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:58

Property Description

Luxurious Comfort

Walk into Sheraton Boston Needham Hotel and you’ll immediately feel a sense of comfort. You will be greeted with personal service, people who pay attention to the little things that matter most. Spend your evening in total comfort as you slip into the Sheraton Bed.

Ideal Location

Experience the best of both worlds with the local charm and the best of Boston, just minutes away. Whether you're here for business or leisure, our location offers convenience and accessibility to all that Boston has to offer.

Sense of Belonging

Find a sense of belonging at Sheraton Boston Needham Hotel. Our attention to detail and personalized service will make you feel right at home, ensuring a memorable stay. Book now and experience the perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 813 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.55
Room Quality: 8.45
Amenities: 8.15
Value for Money: 8.45
Food and Beverage: 8.05
Overall Experience: 8.55
R
Rick D • solo_traveller • us
8
2026-07-02 • via Nuitee
S
Saswata • solo_traveller • us
8
2026-06-30 • via Nuitee
J
Jasmine • couple • us
10
Pros:

location

Cons:

courtyard closed early, 17 a day parking fee

2026-06-29 • via Nuitee
R
Robert • family_with_children • us
3
2026-06-29 • via Nuitee
S
Soraya • solo_traveller • us
8
2026-06-27 • via Nuitee
J
John • couple • us
7
2026-06-27 • via Nuitee
L
LUIS • solo_traveller • us
10
2026-06-26 • via Nuitee
J
Jetting79 • Family
4
Kinda dumpy
Pros:

Not sure where to begin. Front desk upon arrival was not warm, not friendly, nor even welcoming. Hence the primary role of his job. Upon arrival to room, garbage was all over the front of the door. When in room, it smelled so badly of mold, aging cheap furniture, and sh*t. Let’s go to the bathroom; no body soap in dispenser, shampoo was almost empty, not a bar of soap by the sink either. Room phone doesn’t work. WTF is management not doing or “doing” bc this hotel is a mess. No hand soap in bathroom at the gym / pool area. And as noted in prior posts from other guests, no mattress coverings / mattresses pads on the mattresses. Just sheets on the mattress, which is unsanitary at all costs. Who owns this place????? Oh should I mention the bugs in the bathroom and bedroom. Yea. No bueno. So imagine what the kitchen must look like that makes you the hotel food if the guests rooms are like this.

2026-06-25 • via Tripadvisor
O
Osman Israel • couple • us
9
Pros:

it was ok the ice machine in the 3 floor did not work and there were no microwave on each floor i was in 3 floor to find one

2026-06-24 • via Nuitee
G
GlasgowRedmen • Friends getaway
10
Great find during the World Cup
Pros:

My friend and I stayed at this hotel as were in Boston to watch Scotland play at the World Cup.
We knew nothing of the location and only booked it as it was close to Gillette stadium and downtown Boston.
What a find this was! Hotel was immaculate and the food was excellent. All the staff we encountered were friendly and professional.
We stayed in a junior suite which was huge and very well appointed.
We also loved the town of Needham.
Definitely a hotel I’d recommend.

2026-06-23 • via Tripadvisor
M
mohamed anouar • solo_traveller • ma
5
2026-06-23 • via Nuitee
C
Cameron • couple • gb
10
I would highly recommend this hotel if you were staying in the area. Great value for money and extremely clean and comfo
Pros:

Really clean and comfortable property with great facilities, friendly staff located in a beautiful neighbourhood.

2026-06-22 • via Nuitee
A
Annabelle • solo_traveller • us
10
2026-06-21 • via Nuitee
R
Russell • couple • us
8
2026-06-21 • via Nuitee
J
Jason Chin • solo_traveller • us
7
2026-06-20 • via Nuitee
T
Tuan • solo_traveller • us
10
Doesn't need ham
Pros:

Everything was pretty nice. I didn't even need any ham, despite the name

Cons:

Nothing

2026-06-18 • via Nuitee
D
Dee • couple • us
7
Decent parking not for anyone with handicap or limited mobility and walk to room long as well - for Boston rate wa so an
Pros:

Nice restaurant and common area

Cons:

My room must have been pet friendly at one time and there was remnants of dog poop on rug and it had the smell of wet dog. My only comment would be that there was loud party of guest at two am in morning. I went to get rest and was awaken in middle of night

2026-06-18 • via Nuitee
M
Margaret • solo_traveller • gb
5
Pros:

Needs renovation

Cons:

Thought is needed renovation the carpets were poor and smelt a bit

2026-06-17 • via Nuitee
J
Jenna • couple • us
10
Pros:

Love the restaurant and beds are so comfortable.

Cons:

Everything was great! Would love to see a hot tube added to the pool area.

2026-06-16 • via Nuitee
R
rebeccabM5425DL • Business
4
Not clean
Pros:

Demetrius at the front desk was great. The bartender was nice as was our waitress. David and Chris with the banquet staff are great. Some of the other staff, not at all nice. Our room wasn't very clean at all. The same trash was in the hall for days on end.

2026-06-11 • via Tripadvisor