Sheraton Boston Needham Hotel

Hotels
•
Sheraton
8.4 (775 reviews)
100 Cabot Street , Needham , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Pleasant and helpful staff
Good location
Cons:
High food prices
Some issues with cleanliness in certain areas
Parking fees

Categories

Cleanliness
8.25
Guests mentioned clean and comfortable rooms but also noted issues like dirty glassware.
Service
8.75
Many guests found the staff pleasant and helpful throughout their stay.
Location
8.55
Conveniently located near major highways and other attractions.
Room Quality
8.45
Rooms were described as comfortable and spacious with good amenities.
Amenities
8.15
Amenities such as the restaurant and parking had some complaints.
Value for Money
8.45
General sentiment indicated that the stay was worth the cost despite some overpriced items.
Food and Beverage
8.05
Food prices were considered high, and there were mixed reviews about quality.
Overall Experience
8.55
Overall, guests reported positive experiences with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:58

Property Description

Luxurious Comfort

Walk into Sheraton Boston Needham Hotel and you’ll immediately feel a sense of comfort. You will be greeted with personal service, people who pay attention to the little things that matter most. Spend your evening in total comfort as you slip into the Sheraton Bed.

Ideal Location

Experience the best of both worlds with the local charm and the best of Boston, just minutes away. Whether you're here for business or leisure, our location offers convenience and accessibility to all that Boston has to offer.

Sense of Belonging

Find a sense of belonging at Sheraton Boston Needham Hotel. Our attention to detail and personalized service will make you feel right at home, ensuring a memorable stay. Book now and experience the perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 775 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.55
Room Quality: 8.45
Amenities: 8.15
Value for Money: 8.45
Food and Beverage: 8.05
Overall Experience: 8.55
R
Rhonda • solo_traveller • us
8
2026-06-05 • via Nuitee
B
Barton • solo_traveller • us
8
Pros:

Convenient to family

Cons:

Requested king but told only doubles available. Parking garage virtually empty so no way the hotel
Was close to full

2026-06-02 • via Nuitee
B
Brian • family_with_children • us
10
We would absolutely resturn to this property without hesitation.
Pros:

Comfortable beds and the room was completely dark for a good nights sleep.

2026-06-02 • via Nuitee
L
Luis • solo_traveller • us
4
Could use a little TLC from Management.
Pros:

The beds were comfortable

Cons:

The phone did not work in one room and the a/c-heater did not work in the other. Breakfast was WAY overpriced. One room had NO T.P. In it and took a while to deliver ONE roll to the room. The soap dispenser was empty. Blankets requested were never delivered.

2026-06-01 • via Nuitee
Z
ZoraDeng • solo_traveller • cn
9
Pros:

The hotel has a great atmosphere. The room was very clean, the staff were warm and welcoming, and both check-in and check-out were quick and hassle-free.

Cons:

The soundproofing could be better. On weekend nights, it gets quite noisy outside with kids running around. The room faced the inner courtyard, so it was quite dark even during the day. Access to the parking garage isn’t perfect.

2026-05-30 • via Nuitee
D
Davis • solo_traveller • us
5
Pros:

The staff was friendly. Nice downstairs/common area. Nice pool area with clean towels available.

Cons:

The room was not clean. There was hair in the shower, on the shower curtain, in the towels, and on the floor. There was something spilled in the fridge that was not cleaned up prior to us arriving . It just didn't feel clean.

2026-05-30 • via Nuitee
D
Doron Giller • solo_traveller • il
9
Pros:

Very good Hotel

Cons:

Outside noises

2026-05-29 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-05-22 • via Nuitee
D
DebbyGalanopoulos • solo_traveller • us
8
NO COFFEE
Cons:

Parking entry and exit with room card is wonky, zero complimentary coffee is a deal breaker, and no breakfast. Not worth the price paid.

2026-05-20 • via Nuitee
L
Lisa • couple • us
10
2026-05-16 • via Nuitee
F
Faisal • solo_traveller • us
5
Cons:

Hotel has advertised itself as being close to public transport and very central. That is entirely not the case. A 1 mile walk is not close.

2026-05-15 • via Nuitee
B
Bones • couple • us
9
Excellent stay for family party
Pros:

Location. staff lounge

2026-05-14 • via Nuitee
K
Kathy • family_with_children • us
8
It was where we needed to be. I don't regret the stay but I will look at other places next time.
Pros:

The breakfast offerings were very nice. The room was clean and straightened up the 2nd night as well.

Cons:

The prices of the breakfast offerings and parking fees. This is not a hotel in the city with limited space. You had to drive to get to this hotel; parking should be free.

2026-05-11 • via Nuitee
A
Abigail • couple • us
7
It served the purpose
Pros:

Convenient parking , helpful staff

Cons:

The price

2026-05-09 • via Nuitee
A
anna • solo_traveller • us
10
2026-05-08 • via Nuitee
C
Carmen • couple • us
10
2026-05-08 • via Nuitee
G
Gunchun • couple • us
3
Overall a good stay, but communication about parking fees and check-in could be improved.
Pros:

The room was clean and comfortable. The location was convenient and the overall stay was good.

Cons:

They advertised the parking fee as discounted, but in reality it was not reduced at all. That was disappointing. There was also confusion with the room assignment during check-in.

2026-05-07 • via Nuitee
G
Gunchun • solo_traveller • us
4
2026-05-07 • via Nuitee
J
Joshua • family_with_children • us
10
Relaxing in a calm and comfortable environment.
Pros:

The staff were friendly and accomodating to our family, which included a very active 2-year old. The room was very comfortable and so clean. The housekeepers were friendly and efficient. And the location was perfect for visiting our family and friends around the Needham/Newton/Brookline/West Roxbury area. I will definitely choose this hotel again on my next trip.

Cons:

I wish the club had been open over the weekend, but we were given vouchers for the breakfast area so we still were able to have a hearty meal before venturing out for the day.

2026-05-06 • via Nuitee
N
Neil • couple • us
9
2026-05-05 • via Nuitee