Francis Marion Hotel

Hotels
8.5 (1925 reviews)
387 King Street , Charleston , us

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic charm
Cons:
Small bathroom
High price for room condition

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests mentioned room condition issues.
Service
9.18
Staff were very friendly and accommodating across multiple reviews.
Location
9.22
Great location, ideal for exploring downtown Charleston.
Room Quality
7.67
Some rooms had issues such as small bathrooms and outdated furnishings.
Amenities
8.2
Locations include a Starbucks, and hotel facilities are appreciated.
Value for Money
8.16
Good value considering location and historic charm, though some felt it was overpriced.
Food and Beverage
8.71
Dining experience rated highly, especially room service options.
Overall Experience
8.68
A delightful hotel experience with historic charm, marred slightly by some room condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:16

Property Description

Historic Hotel with Southern Charm

Luxurious Amenities
Indulge in a full-service spa and relish classic Southern cuisine at our on-site restaurant. Each room boasts a flat-screen TV, custom-made vanity, and a coffee maker for your convenience.

Fitness and Dining Options
Stay fit at our fully equipped fitness centre and treat yourself to Starbucks Coffee® on-site. Savor regional specialties at the Swamp Fox Restaurant or enjoy live jazz and cocktails at the Swamp Fox Bar.

Prime Location
Located in the heart of Charleston, near the French Quarter and King Street shopping district, our hotel is the perfect base for exploring. The College of Charleston, Gibbes Museum of Art, and Charleston Museum are all a stone's throw away.

Experience the allure of Charleston at the Francis Marion Hotel. Book now for an unforgettable stay.

Important information:

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

A crib, roll-away bed, and small refrigerator are provided upon request based on availability.

Please note that only one dog per room and only small pets up to 11 kg are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 1925 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
K
Kathy • couple • us
10
Pros:

Location and customer service

Cons:

Nothing

2026-03-06 • via Nuitee
U
UpperValleyMom • NONE • Upper Swan, Swan Valley, Greater Perth, Western Australia
10
Great location and charming hotel
Pros:

Lovely hotel. Nice room, quiet hotel, friendly staff. Nice gym. Great location. Very clean. Complimentary champagne and cheese/crackers at Friday evening check-in. Cookies in lobby!

2026-02-26 • via Tripadvisor
I
Itzel • extended_group • us
10
2026-02-25 • via Nuitee
F
Faith • solo_traveller • us
10
2026-02-24 • via Nuitee
N
Noel • extended_group • us
8
Pros:

Location and staff

Cons:

Old style character is nice but overated. Beds were too small. It's very nice but overpriced for value.

2026-02-23 • via Nuitee
M
MichelleG-Bflo • NONE
10
Winter getaway
Pros:

We enjoyed our stay at the Francis Marion. It was within walking distance to all the sights we wanted to see, the hotel staff was friendly and helpful, and we appreciated the little touches like complementary coffee in the morning, cookies in the afternoon, a water refilling station, bathrobes, and water bottles in the fridge.

2026-02-22 • via Tripadvisor
D
david • couple • gb
8
Great location, great staff. Parking is either difficult or expensive.
Pros:

Location is great for visits to historic centre of Charleston

Cons:

Room was a little old fashioned and on the small side, but it is an Historic hotel.

2026-02-22 • via Nuitee
L
lab12345 • Business • St. Michaels, Talbot County, Maryland
10
Convenient location, charming old hotel
Pros:

Location was perfect to walk to everything. Old Charleston charm. We had a fourth floor room that was near King Street. My only complaint is that if you are a light Sleeper the noise from King Street does not end until around 2:15 AM and that was consistent every night. We stayed Thursday-Monday. Nightlife, cops, people, screaming, etc. not the quietest place to be, but if you like the nightlife, you can walk straight out your door into bars and clubs.
This hotel is under years old, but has been maintained however some corks like tiny bathrooms and not as many outlets, etc., are to be expected. The hotel restaurant "Swamp Fox" is nice but extremely busy at all times so make sure to make reservations because it is a tourist attraction in addition to being the hotel restaurant.

2026-02-18 • via Tripadvisor
A
aandpscott • NONE • North Carolina
10
Great location
Pros:

Love this location for a King street shopping weekend. Near all the shops and restaurants. Sylvie at the Swamp fox restaurant was wonderful!

2026-02-16 • via Tripadvisor
F
Flyer39685404912 • Family
10
Excellent in Every Respect
Pros:

Excellent in every respect: location, comfort, full breakfast, service, historical design. I loved the Big Band & old standards music in the lobby, along with fresh-fruit spa water (and the cookies). I'm so glad we stayed in such a unique place.

2026-02-14 • via Tripadvisor
S
Sharon • solo_traveller • us
8
2026-02-14 • via Nuitee
M
markbJ727UQ • Business
10
Great location for a quick trip
Pros:

Perfect vintage hotel located in central downtown Charleston, SC. Excellent service at reasonable prices and great location to explore downtown.

2026-02-13 • via Tripadvisor
S
Sergio • solo_traveller • br
9
2026-02-13 • via Nuitee
C
Cherakee • family_with_children • us
5
Location perfect but we will never stay again!
Pros:

Location was perfect and the hotel itself was beautiful.

Cons:

The bathrooms are so tiny, the air conditioning did not work. We called for help but it wasn’t fixed and barely got any sleep at all. It was miserable!!!! The fridge leaking all over the floor, so damp, muggy and warm. Ruined my daughter’s birthday trip!!

2026-02-12 • via Nuitee
S
SusaninTN • Family • Murfreesboro, Tennessee
10
Front desk staff were always so kind and helpful. Elliott was our usual room service provider and he deserves 100 stars!
Pros:

Door staff, front desks, housekeeping and Elliott were phenomenal ALWAYS! Katelyn at desk, Taina, Latisha were outstanding! We will be back!

2026-02-02 • via Tripadvisor
C
C9521NXstevenl • Family • Cologne, North Rhine-Westphalia
10
Incredible Breakfast and Staff
Pros:

Specifically writing this review to praise an employee - Sylvie from Quebec. Having her serve at the breakfast buffet was the best thing about it, which is saying a lot 'cause its awesome. Coffee was actually good, as was the heaping bacon, and fresh pastries.
Can't wait to come back, Sylvie made our family feel so comfortable and it was such a joy speaking with her.

2026-02-01 • via Tripadvisor
N
Nick • couple • gb
10
Perfectly located for exploring the many things Charleston has to offer.
Pros:

Very friendly and professional staff. Exceptional breakfast

Cons:

Nothing

2026-01-31 • via Nuitee
E
Edward • family_with_children • us
10
2026-01-29 • via Nuitee
R
Ricardo • extended_group • us
1
Cons:

EVERYTHING IS OLD

2026-01-28 • via Nuitee
R
Robert • couple • us
9
Great location, but the parking fee information is a total trap.
Pros:

The location is absolutely perfect, situated in the most vibrant area of King Street. It’s incredibly convenient for city walks and exploring Charleston. The room was also very impressive—spacious, well-proportioned, and equipped with everything we needed for a comfortable stay.

Cons:

Extremely disappointed with the misleading parking info on Booking.com. It stated $20/night, but we were charged a total of $120 for two nights due to a confusing $48-$24-$48 rate cycle at the adjacent garage. This is highly deceptive and a frustrating financial surprise for guests.

2026-01-27 • via Nuitee