Francis Marion Hotel

Hotels
8.5 (1925 reviews)
387 King Street , Charleston , us

listing image 1
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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic charm
Cons:
Small bathroom
High price for room condition

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests mentioned room condition issues.
Service
9.18
Staff were very friendly and accommodating across multiple reviews.
Location
9.22
Great location, ideal for exploring downtown Charleston.
Room Quality
7.67
Some rooms had issues such as small bathrooms and outdated furnishings.
Amenities
8.2
Locations include a Starbucks, and hotel facilities are appreciated.
Value for Money
8.16
Good value considering location and historic charm, though some felt it was overpriced.
Food and Beverage
8.71
Dining experience rated highly, especially room service options.
Overall Experience
8.68
A delightful hotel experience with historic charm, marred slightly by some room condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:16

Property Description

Historic Hotel with Southern Charm

Luxurious Amenities
Indulge in a full-service spa and relish classic Southern cuisine at our on-site restaurant. Each room boasts a flat-screen TV, custom-made vanity, and a coffee maker for your convenience.

Fitness and Dining Options
Stay fit at our fully equipped fitness centre and treat yourself to Starbucks Coffee® on-site. Savor regional specialties at the Swamp Fox Restaurant or enjoy live jazz and cocktails at the Swamp Fox Bar.

Prime Location
Located in the heart of Charleston, near the French Quarter and King Street shopping district, our hotel is the perfect base for exploring. The College of Charleston, Gibbes Museum of Art, and Charleston Museum are all a stone's throw away.

Experience the allure of Charleston at the Francis Marion Hotel. Book now for an unforgettable stay.

Important information:

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

A crib, roll-away bed, and small refrigerator are provided upon request based on availability.

Please note that only one dog per room and only small pets up to 11 kg are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1925 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
S
Sharon • solo_traveller • us
8
2026-02-14 • via Nuitee
S
Sergio • solo_traveller • br
9
2026-02-13 • via Nuitee
C
Cherakee • family_with_children • us
5
Location perfect but we will never stay again!
Pros:

Location was perfect and the hotel itself was beautiful.

Cons:

The bathrooms are so tiny, the air conditioning did not work. We called for help but it wasn’t fixed and barely got any sleep at all. It was miserable!!!! The fridge leaking all over the floor, so damp, muggy and warm. Ruined my daughter’s birthday trip!!

2026-02-12 • via Nuitee
N
Nick • couple • gb
10
Perfectly located for exploring the many things Charleston has to offer.
Pros:

Very friendly and professional staff. Exceptional breakfast

Cons:

Nothing

2026-01-31 • via Nuitee
E
Edward • family_with_children • us
10
2026-01-29 • via Nuitee
R
Ricardo • extended_group • us
1
Cons:

EVERYTHING IS OLD

2026-01-28 • via Nuitee
R
Robert • couple • us
9
Great location, but the parking fee information is a total trap.
Pros:

The location is absolutely perfect, situated in the most vibrant area of King Street. It’s incredibly convenient for city walks and exploring Charleston. The room was also very impressive—spacious, well-proportioned, and equipped with everything we needed for a comfortable stay.

Cons:

Extremely disappointed with the misleading parking info on Booking.com. It stated $20/night, but we were charged a total of $120 for two nights due to a confusing $48-$24-$48 rate cycle at the adjacent garage. This is highly deceptive and a frustrating financial surprise for guests.

2026-01-27 • via Nuitee
K
Kathy • extended_group • us
7
Pros:

The hotel is beautiful and historic and in a great location.

Cons:

The bathroom was extremely tiny for a deluxe room for 3 .

2026-01-26 • via Nuitee
B
Billy • couple • us
10
2026-01-26 • via Nuitee
J
Juliana • extended_group • us
9
2026-01-24 • via Nuitee
S
Steven • family_with_children • us
8
Cons:

Small bathrooms

2026-01-24 • via Nuitee
L
Lori • extended_group • us
9
Enjoyed our stay at Francis Marion!
Pros:

Beautiful hotel and excellent location. Rooms are a bit small but that’s to be expected downtown. Loved having Starbucks in the hotel and enjoyed having coffee in the park across the street. We walked to all the shops and restaurants on Kings street. Will definitely stay here again.

Cons:

Rooms are small but nicely decorated.

2026-01-23 • via Nuitee
K
Kelly • couple • us
8
2026-01-20 • via Nuitee
G
guoqiang • extended_group • us
5
Pros:

地理位置非常好，周边各种店都有，非常方便，工作人员很nice，帮忙办理了提前入住

Cons:

设施十分陈旧，和图片不太相符。我们房间的窗户关不严，空调选了heat还是一直吹冷风，关掉后噪音也一直存在，浴室水龙头也坏了，还好工作人员及时来修理了

2026-01-20 • via Nuitee
K
kristina • couple • us
9
great hotel
Pros:

Great location

Cons:

small bathroom

2026-01-19 • via Nuitee
N
Noah • couple • us
7
2026-01-19 • via Nuitee
P
Peter • couple • us
9
Great stay and would come back. Excellent staff
Pros:

Great location and beautiful hotel

Cons:

Small bathroom

2026-01-19 • via Nuitee
H
Helene • couple • us
10
Nice place great location
Pros:

Great location, nice afternoon cocktail hour

Cons:

Nothing g

2026-01-19 • via Nuitee
G
Gerhard • extended_group • de
10
2026-01-19 • via Nuitee
J
Janie Ella • couple • us
10
2026-01-19 • via Nuitee