Francis Marion Hotel

Hotels
8.5 (2001 reviews)
387 King Street , Charleston , us

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic charm
Cons:
Small bathroom
High price for room condition

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests mentioned room condition issues.
Service
9.18
Staff were very friendly and accommodating across multiple reviews.
Location
9.22
Great location, ideal for exploring downtown Charleston.
Room Quality
7.67
Some rooms had issues such as small bathrooms and outdated furnishings.
Amenities
8.2
Locations include a Starbucks, and hotel facilities are appreciated.
Value for Money
8.16
Good value considering location and historic charm, though some felt it was overpriced.
Food and Beverage
8.71
Dining experience rated highly, especially room service options.
Overall Experience
8.68
A delightful hotel experience with historic charm, marred slightly by some room condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:16

Property Description

Historic Hotel with Southern Charm

Luxurious Amenities
Indulge in a full-service spa and relish classic Southern cuisine at our on-site restaurant. Each room boasts a flat-screen TV, custom-made vanity, and a coffee maker for your convenience.

Fitness and Dining Options
Stay fit at our fully equipped fitness centre and treat yourself to Starbucks Coffee® on-site. Savor regional specialties at the Swamp Fox Restaurant or enjoy live jazz and cocktails at the Swamp Fox Bar.

Prime Location
Located in the heart of Charleston, near the French Quarter and King Street shopping district, our hotel is the perfect base for exploring. The College of Charleston, Gibbes Museum of Art, and Charleston Museum are all a stone's throw away.

Experience the allure of Charleston at the Francis Marion Hotel. Book now for an unforgettable stay.

Important information:

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

A crib, roll-away bed, and small refrigerator are provided upon request based on availability.

Please note that only one dog per room and only small pets up to 11 kg are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2001 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
L
Luciana • solo_traveller • br
10
2026-05-16 • via Nuitee
A
Amy • solo_traveller • us
8
Very pleasant. Lots of fees added to booking price
Pros:

Location

Cons:

Alarm went off twice asking to leave the building

2026-05-16 • via Nuitee
G
Gregory • couple • us
10
Pros:

Just the right size for my husband and I.

Cons:

Older hotel and cleanliness. Great friendly staff.

2026-05-15 • via Nuitee
F
Faisal • extended_group • us
9
2026-05-14 • via Nuitee
F
Faisal • extended_group • us
9
2026-05-14 • via Nuitee
E
Earlette • solo_traveller • us
10
Pros:

Beautiful historic hotel. Great restaurant. Easy walk to most everything

Cons:

Pricey, but worth it.

2026-05-13 • via Nuitee
D
Deanna • couple • us
7
Good location and very walkable
Pros:

Location, nice building

Cons:

Small bathroom, false fire alarm twice

2026-05-13 • via Nuitee
C
Cheryl • solo_traveller • us
8
Pros:

The staff was mostly friendly.

Cons:

I was charged for a king room but given a queen room.

2026-05-11 • via Nuitee
J
Jessica • couple • de
9
2026-05-07 • via Nuitee
B
Beverly • extended_group • us
8
2026-05-07 • via Nuitee
C
Caroline • couple • us
9
Overnight stay in Charleston
Pros:

Location was great!

Cons:

Worn carpeting

2026-05-05 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

The Hotel is just a beautiful historic hotel, from the lobby to the rooms.

2026-05-04 • via Nuitee
Y
Yvonne • couple • us
9
Pros:

Beautiful lobby. Free water morning coffee.

Cons:

Restaurant was average Food Also bathroom space too small for makeup, etc.

2026-05-02 • via Nuitee
I
israel • couple • us
10
2026-05-01 • via Nuitee
J
julie • couple • us
8
2026-04-28 • via Nuitee
U
Ulrike • solo_traveller • de
4
Überbewertetes Hotel
Pros:

Das Personal ist freundlich und hilfsbereit.

Cons:

Es war sehr laut IM Zimmer. Durch das Zimmer läuft ein Steigestrang. Bei Wassernutzung wurde man geweckt. Die Verkehrsgeräusche werden durch die Fenster nicht abgehalten. Der Minikühlschrank war sehr laut. Schlafen war kaum möglich. Die Fenster und deren Rahmen sind sehr schmutzig.

2026-04-24 • via Nuitee
N
Nicole • extended_group • us
9
Amazing trip and stay!
Pros:

Perfect location! Staff was all very nice and welcoming!

Cons:

Small bathrooms

2026-04-23 • via Nuitee
H
Helen • couple • gb
7
2026-04-21 • via Nuitee
J
Jordan • solo_traveller • us
6
Beautiful historic hotel but not the more relaxing experience
Pros:

Location to shops and restaurants was convenient. Very pretty lobby and historic feel.

Cons:

King Street is extremely noisy and cars will try to race down the main street in front of the hotel. So if you're staying on the ocean view side, it can get extremely loud throughout the night.

The room was a really good size, but the bathroom was literally the size of a closet. We also had issues with the bathroom floor being dirty when we arrived. The front desk was super helpful at getting someone up right away, however the staff cleaning the restroom was not the nicest to speak with.

Our phone was also broken and we were told to use this in order to call valet. Again the front desk was super helpful, however we were told by maintenance that the phone wouldn't be fixed that day. We were never given a time frame on when it would be fixed and was broken our entire stay.

Also, a large convention had rented out a portion of the hotel which led to backed up elevators and certain times during the day and a lot of traffic in the lobby. I wish we would have been told at check in about this so we knew what to expect with the elevators.

Overall the hotel is pretty, but not worth the price for us due to the noisy location, little communication on when our phone would be fixed. Just overall not a very relaxing experience.

2026-04-17 • via Nuitee
E
ERIC • couple • fr
7
Pros:

Emplacement idéal dans Charleston

Cons:

La salle de bain est trop petite.

2026-04-16 • via Nuitee