Francis Marion Hotel

Hotels
8.5 (2055 reviews)
387 King Street , Charleston , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic charm
Cons:
Small bathroom
High price for room condition

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests mentioned room condition issues.
Service
9.18
Staff were very friendly and accommodating across multiple reviews.
Location
9.22
Great location, ideal for exploring downtown Charleston.
Room Quality
7.67
Some rooms had issues such as small bathrooms and outdated furnishings.
Amenities
8.2
Locations include a Starbucks, and hotel facilities are appreciated.
Value for Money
8.16
Good value considering location and historic charm, though some felt it was overpriced.
Food and Beverage
8.71
Dining experience rated highly, especially room service options.
Overall Experience
8.68
A delightful hotel experience with historic charm, marred slightly by some room condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:16

Property Description

Historic Hotel with Southern Charm

Luxurious Amenities
Indulge in a full-service spa and relish classic Southern cuisine at our on-site restaurant. Each room boasts a flat-screen TV, custom-made vanity, and a coffee maker for your convenience.

Fitness and Dining Options
Stay fit at our fully equipped fitness centre and treat yourself to Starbucks Coffee® on-site. Savor regional specialties at the Swamp Fox Restaurant or enjoy live jazz and cocktails at the Swamp Fox Bar.

Prime Location
Located in the heart of Charleston, near the French Quarter and King Street shopping district, our hotel is the perfect base for exploring. The College of Charleston, Gibbes Museum of Art, and Charleston Museum are all a stone's throw away.

Experience the allure of Charleston at the Francis Marion Hotel. Book now for an unforgettable stay.

Important information:

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

A crib, roll-away bed, and small refrigerator are provided upon request based on availability.

Please note that only one dog per room and only small pets up to 11 kg are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2055 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
J
Jo • family_with_children • us
8
this was my second time staying enjoy
Pros:

liked stsrbucks and restaurant on site. love concierge.

Cons:

small bathroom no iron in room

2026-06-27 • via Nuitee
M
Marcella • couple • us
2
Will stay elsewhere next time.
Pros:

The location of the property was great.

Cons:

The property is very, very outdated. The bathroom was so tiny that only one person (barely) fit. Not enough outlets. Very old and you could hear every sound. Beds are tiny. Zero amenities. The gym was awful. There were 3 other guests besides me and we didn’t fit in the room. This hotel was very expensive for what you get.

2026-06-27 • via Nuitee
M
Muhammad Arif • solo_traveller • pk
9
2026-06-25 • via Nuitee
L
Lee • family_with_children • us
10
Great location, super friendly staff, comfy beds, classic iconic hotel in the heart of Charleston.
Pros:

Location was excellent

2026-06-24 • via Nuitee
G
Gordon • solo_traveller • gb
10
2026-06-23 • via Nuitee
S
Shakyra • couple • us
10
2026-06-23 • via Nuitee
M
Molly • family_with_children • us
8
Location was good and Valet was kind
Pros:

The location was nice and the Valet boys were all very nice and extremely helpful

Cons:

When we arrived there was still toilet paper in the toilet. Tried to flush it, and it didn't go down. So we called for maintenance, and the response we received was oh just flush more than once. Not my water bill, I guess. It would take three to four flushes for the toilet to fully flush.

2026-06-21 • via Nuitee
F
Faith • solo_traveller • gb
9
2026-06-19 • via Nuitee
S
Susan • couple • us
9
2026-06-17 • via Nuitee
K
kcfanz • Couples
6
Choose a better option
Pros:

Great location however, the rooms are outdated and the bathroom was the smallest we have ever encountered. We chose to move hotels after the initial night stay. Very overpriced for such an outdated hotel.

2026-06-13 • via Tripadvisor
T
Tourist21815866546 • Business • Bakersfield, California
4
refusing guest entry when full paid reservations
Pros:

I paid for the hotel in full for 2 patrons for conference at that time I gave the name of my relative that was staying they did not take proper note of this as my relative was coming from 1 state and I from california they refused entry to her and even while I was on the phone with them confirming her name again they still refused entry I am well aware of the History of the Hotel of refusing entry of Blacks into the Hotel it is appauling that these systemic issues are still in existance and the hotel would not refund my 1st day as no one stayed there

2026-06-13 • via Tripadvisor
F
Forshey • family_with_children • us
10
2026-06-12 • via Nuitee
C
Chandler • family_with_children • us
10
2026-06-11 • via Nuitee
H
Hansueli • couple • ch
8
Ein historisches Hotel an toller Lage in der schönsten Stadt der USA
Pros:

- historisches Hotel
-sehr gute Lage
-freundliches Personal
-schöne Sicht aufs Meer

Cons:

-eher auf der teuren Seite
-signal an den tv-geräten funktionierte für eine Stunde nicht im ganzen Hotel, konnte aber behoben werden.

2026-06-10 • via Nuitee
C
Clive • couple • gb
8
Ideal location for exploring the historic downtown and battery area.
Pros:

A very spacious room, with lovely views over the park. We had a corner room, so we had windows on two sides, which made the room very bright. Super comfy bed, really good wi-fi. A good breakfast selection and the prices in the bar and restaurant were very reasonable. The staff were lovely and very helpful. Car parking was in a garage that was only 50 yards along the road.

Cons:

We had booked a suite which was a really good size but the room was a bit dated and is probably due for refurbishing soon. Compared to the size of the suite, the bathroom was tiny!

2026-06-10 • via Nuitee
A
adriana_raf • Couples
10
Lovely stay!
Pros:

Absolutely lovely environment! We loved the staff! They were extremely helpful and attentive. The rooms are so spacious and comfortable. Such a perfect location. Everything is so close by!

2026-06-09 • via Tripadvisor
K
Kelly • couple • us
10
For an awesome time in Charlestonstay at the Francis Marion hotel!
Pros:

Staff was very friendly and professional!

Cons:

Nothing.

2026-06-09 • via Nuitee
L
Loonyteach • Couples • Antioch, Lake County, Illinois
8
Location is the best
Pros:

The hotel is in a great location. Walking distance to everything if you can handle walking. Even when it's hot out. Hotel parking... probably just use valet. Didn't save any money using parking garage. New day starts at midnight so we're charged $47. Ugh. Oh well. Rooms are nice. Double beds, not queen. Sheets kept coming untucked which is annoying. Sheets were really comfortable.

2026-06-08 • via Tripadvisor
J
Jennifer • extended_group • us
9
Pros:

Amazing location and lovely lobby. Nice surprise afternoon complimentary champagne!

Cons:

Check in process was not smooth even though I provided individual confirmation numbers for each room. There seemed to be confusion because of the single booking and different arrival times.
Bathroom was a bit small.

2026-06-08 • via Nuitee
J
J8755MRjenniferd • Family
10
Dunn
Pros:

I just love the Hotel. Great location. Beautiful and great view. The beds very soft . The location was close to all the good shops on King street. The Hotel and room was very clean.

2026-06-05 • via Tripadvisor