Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Overpriced dining options

Categories

Cleanliness
7.73
Several reviews mentioned dirty rooms and poor maintenance.
Service
9.2
Overall, guests praised the friendly and accommodating staff.
Location
9.24
Centrally located with great access to local attractions.
Room Quality
8.19
Rooms were comfortable but some furnishings were noted as outdated.
Amenities
8.72
Club level rooms were appreciated, but some amenities were lacking.
Value for Money
8.18
While the restaurant food was fresh, some guests found it overpriced.
Food and Beverage
8.73
Mixed reviews on the bar service, with positive experiences highlighted.
Overall Experience
8.8
Generally positive reviews with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:13

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Hotel Murano, where every room features a flat-screen cable TV, coffee machine, and mini bar.

Convenient Amenities
Indulge in the convenience of on-site dining, a spa and wellness center, and laundry services. An airport shuttle is also available for a stress-free stay.

Prime Location
Situated in the heart of Tacoma's museum district, our hotel is a stone's throw away from iconic attractions like the Glass Museum and Tacoma Art Museum.

Book now to elevate your stay at Hotel Murano and immerse yourself in unparalleled comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A $75 USD per night incidental hold will be authorized on the guest's credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2254 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.8
U
Una • couple • us
10
2026-03-07 • via Nuitee
B
Butcher • family_with_children • us
9
Happy
Pros:

I really really loved the bathroom. I love the shower wit out the bathtub. I like it more wit out the tub.

Cons:

There's nothing that I didnt like about the hotel I have no complaints. Everything was as I thought it would b perfect

2026-03-04 • via Nuitee
C
Cynthia • couple • us
9
2026-03-04 • via Nuitee
T
Timothy Kelly • family_with_children • us
10
2026-03-03 • via Nuitee
S
Samantha • extended_group • us
5
2026-03-02 • via Nuitee
D
Debra Lynne • family_with_children • us
10
Pros:

Hotel Murano is an art lovers' delight. I was especially pleased to be staying on the 18th floor, which honors the glass artwork of Bertil Vallien.

Cons:

Restaurant dinner was non-descript; namely, more concerned with presentation than with taste.

2026-02-28 • via Nuitee
J
Jessica • extended_group • us
9
2026-02-26 • via Nuitee
C
Carina • family_with_children • us
5
2026-02-25 • via Nuitee
J
J7142BOjenniferr • NONE
10
Nice place to stay close
Pros:

The hotel is modern and clean. Upon arrival you can see the colorful art and the see how bright and inviting. I love the fireplace. It gives you a sense of warmth and cozy while away. I would definitely stay again.

2026-02-24 • via Tripadvisor
C
Christopher • solo_traveller • us
9
I stay at this hotel every chance I get
Pros:

The exhibits and the employees

2026-02-23 • via Nuitee
J
Josephine • couple • us
10
2026-02-22 • via Nuitee
A
Andrea • couple • us
10
Love this place, will be back again
Pros:

I absolutely love this property. One of my favorite hotels in Tacoma. I come at least once every 3-4 months and just stay for a day. It’s the perfect getaway

Cons:

I have no dislikes

2026-02-22 • via Nuitee
B
Buckley • solo_traveller • us
10
Nice hotel, fun neighborhood
Pros:

Location to downtown

2026-02-22 • via Nuitee
C
C324VSdebras • Friends getaway
10
Great Dinner!
Pros:

After a long day of State wrestling we chose to stay at the hotel for dinner. Great choice! The food was really good, chicken breast and pasta. The service was excellent! Leticia has a great sense of humor and was very quick with her service. We will be back!

2026-02-20 • via Tripadvisor
O
OnAir28165002818 • NONE
8
Viable option for a short stay in Tacoma.
Pros:

Aesthetically pleasing lobby and we appreciated the dedication to glass-blowing artists. Staff were friendly. Room was fairly quiet, however the mattress was soft and uncomfortable for anyone with lower back issues.
Fine location.

2026-02-20 • via Tripadvisor
T
Thomsonfam4 • NONE
4
Not an upscale experience
Pros:

Room was very dark. High parking fee. Glass walls in elevators in disrepair. Bar was closed, room service not avail. Menus online were not accurate. Not a good stay.

2026-02-18 • via Tripadvisor
R
rhondabL6815YC • Business
10
Great Place! Great Customer Service! Great Food!
Pros:

Great customer service! The Breakfast Club sandwich was the best I've had in the US in 13 years of travel (a must have) and Angela-Server-THE BEST!!!

Rooms very comfortable and the hotel decor is really nice!

2026-02-18 • via Tripadvisor
M
MeeshB503 • NONE • Portland, Oregon
6
Meh
Pros:

The hotel is right next to the Convention Ctr. It's a little dated, and the glass art on the walls in the lobby need refreshing. There is no artwork in the room. The carpet from the parking lot to the lobby is wrinkled (I'm surprised no one tripped). The food is average - the sirloin was sold out (on Valentines Day!). I ordered tiramisu for dessert an got white layer cake with coffee flavored icing and white chocolate, NOT tiramisu. Wine list is short. The bedside lamps have red glass bases, and when turned down the whole room has a red bordello vibe... weird. I was on the north side and the traffic was a little noisy but calmed down after 10pm. One barista behind the counter on Sunday morning, and the grab-go pastry was sold out by 8:30am. The hotel describes itself as a "boutique stay" but I def didn't get that feeling at all.

2026-02-16 • via Tripadvisor
L
Leiola74 • Solo travel • Kaneohe, Oahu, Hawaii
10
A FANTASTIC STAY!
Pros:

The hotel’s location was incredibly convenient—just steps from Tacoma Dome Station and a quick hop on the T-Line light rail (or about a one-mile walk). I was especially impressed by the stunning glass artwork displayed in the lobby and throughout the hotel. Each floor featured different glass artists, which gave the property a unique and creative atmosphere.

The hotel was clean, spacious, and very well maintained, and the rooms were just as comfortable and roomy. Check-in and check-out were both quick and seamless. There were also several great dining options within walking distance, which made the stay even more enjoyable.

I would absolutely recommend this hotel to others!

2026-02-16 • via Tripadvisor
E
Elsie • solo_traveller • us
8
Pros:

Clean, bed was comfortable, and the lobby area and bar were nice.

Cons:

There was no easy way to access the parking area from the hotel. The in-room heating system seemed unresponsive to the wall control. Parts of the interior were a bit worn. No coffee available in the afternoon and the in room coffee was not very good.

2026-02-13 • via Nuitee