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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Located just 1.5 miles from Charlotte Douglas International Airport and a short drive from downtown, Sheraton Charlotte Airport Hotel offers easy access to both the airport and city attractions.
Amenities Galore
Enjoy complimentary 24-hour airport shuttle service and parking at our hotel. Relax in guest rooms equipped with a coffee maker, work desk, and cable TV with pay-per-view movies. Take a dip in our heated indoor and outdoor pool, stay active at the fitness center, and benefit from our round-the-clock front desk.
Nearby Attractions
Explore the nearby Queens University of Charlotte and catch a game at the Bank of America Stadium, all just a stone's throw away from Sheraton Charlotte Airport Hotel. Start planning your stay with us today!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Posizione vicina aereoporto
Struttura datata
The airport shuttle needs some refining. We had 8 of us downstairs to wait for the shuttle, with only 2 people there ahead of us. We were all staged by the door waiting for the shuttle. As soon as it was pulling up, a large group gets out of the elevator and proceeds to start getting in the shuttle. 2 of our group got left and if it wasn't for the driver rushing to make another trip, we may have missed our flight. The same chaos happened on shuttle from the airport. There needs to be some sort of 1st come first serve system because the honor system sure isn't working. I know it would be hard at the airport, but definitely doable at the hotel.
Everything was excellant, bed was great and very clean room.
nothing
It was ok
It wasn't hot enough
restaurant and staff were professional and helpful. Food was good
I believe my bed had bed bugs - got bites on my upper back, shoulder
Nähe zum Flughafen. Bequeme Betten.
Klimaanlage hat nicht richtig funktioniert. Es war sehr laut auf dem Flur. Um 3 h morgens starteten die LKWs der nahegelegenen Firma. Fluglärm die ganze Nacht. Scheint kein Nachtflugverbot zu geben. Das Ist ssen im Restaurant war für europäische Menschen ungenießbar.
Die Lage, freundliche Menschen, kostenloser Shuttlebus und das relativ umfangreiche Frühstück, das im Preis inklusive war.
Die Zimmereinrichtung war schon ziemlich alt und schäbig.
Everything that's why I always stay there
We had trouble sleeping due to engine/machine noise .. not the airconditioning but another loud hum/vibration beds and pillows very comfortable and plenty of clean towels.
The engine noise
The rooms are clean and comfortable.
This is more for people traveling with pets: There seems to be miscommunication between staff members about the pet policies. When we checked in, we were told we had to pay a pet fee. I showed the receptionist our booking that said the fee is waved, and although not unfriendly, she refused to let us check in without paying it and said we had to take it up with booking.com. The next morning I asked the reception staff if there was anywhere we could have breakfast with our dog, maybe an outside area or something and I was told no, but I could sit inside as long as he doesn’t go anywhere near the food. When we arrived to breakfast, the restaurant manager stopped us and said we couldn’t sit anywhere with our dog. I told him the receptionist said we could and he said it will make the other guests angry. So we had to have breakfast in shifts because obviously we couldn’t leave him in the room. I understand not wanting pets in the restaurant area, but it would be nice if all the staff gave the same information. It would be even nicer if a pet friendly hotel had a pet friendly dining area.
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