Las Palmas by the Sea All Inclusive

Hotels
Francisco Medina Ascencio Km 2.5 , Puerto Vallarta , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location near the beach
Helpful and friendly staff
Cons:
Poor food quality and variety
Concerns about cleanliness and room maintenance

Categories

Cleanliness
6.29
Multiple reviews indicate concerns about cleanliness and food quality.
Service
8.76
The staff received praise for being helpful and friendly.
Location
8.8
The location was considered good with proximity to the beach and other amenities.
Room Quality
6.75
Some reviews stated that the property is aging and in need of maintenance.
Amenities
6.78
Amenities rated low due to lack of mini fridges and some bugs reported.
Value for Money
7.74
General sentiment acknowledges a good balance of price and quality.
Food and Beverage
5.79
Several reviews criticized the food quality and variety.
Overall Experience
8.26
Mixed positive sentiments; despite issues, many guests left feeling happy overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:12

Property Description

Stunning Sea Views and All-Inclusive Luxury
Immerse yourself in the beauty of Puerto Vallarta at Las Palmas by the Sea. Enjoy breathtaking sea views from our outdoor hot tub, indulge in delicious seafood by the ocean, and unwind in our air-conditioned rooms with cable TV.

Endless Activities and Entertainment
Dive into fun with our 2 outdoor pools, scuba diving, yoga sessions, and beach volleyball. Let live music serenade you at our romantic restaurant or sip cocktails at the beachfront bar.

Family-Friendly Fun and Excursions
Kids will love the children’s miniclub while you explore fishing, catamaran trips, or birdwatching arranged by our helpful staff. With a convenient location near the airport and local attractions, Las Palmas offers the perfect tropical getaway.

Book now for an unforgettable all-inclusive experience at Las Palmas by the Sea!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Location

Guest Reviews

Cleanliness: 6.29
Service: 8.76
Location: 8.8
Room Quality: 6.75
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 5.79
Overall Experience: 8.26
H
Haider family_with_children ca
1
I swear it was so bad we pay over 2k canadian just for stay in 5 nights and it was shity place
Pros:

I only like that the hotel is right at the beach thats it

Cons:

The wife i room 249 was so bad .
The tv was terrible
There is no fridge in room
Thee is no balcony in room
The windows are locked
The got confused with payment and the make it as 2 charges
Some of the waitress was so rude to my dad even though we stand in line and they set us up he didnt provide what my dad need and he asked him multiple times for spone or drink in the end we got very upset and we i asked him you ur doing this the waitr answer us ( you guys didnt wait in line ) wtf we did wait in line and we got the seat by the girls at the entrancr

2026-05-04 via Nuitee
Z
zaira family_with_children mx
4
Pros:

La comida del restaurante buffet estaba buena y las bebidas

Cons:

No hay estacionamiento, los baños comunitario no tenían papel y me quedé encerrada 30 minutos
ADEMAS ME PROMETIERON UNOS REGALOS Y NO ME LOS DIERON
EL RESTAURANTE DE SNAK NO ESTUVO RICO

2026-04-29 via Nuitee
O
Osvaldo solo_traveller mx
9
Si está agusto
Pros:

Los restaurantes a pie de playa

Cons:

Que no hay que hacer en la noche a menos que sea pagando...y que solo te den una tarjeta para entrar al cuarto

2026-04-27 via Nuitee
R
Ricardo family_with_children mx
1
Would never stay here again
Pros:

Location

Cons:

Outdated facilities, staff very rude, we got stuck in the elevator for over 30 minutes, called the property several times and no answer, had to bang on the door and scream for help until another guest heard us and they looked for help, maintenance guys didn’t know how to open the elevator, took them an additional 15 minutes to get us out,my wife and two daughters were in there with me

2026-04-19 via Nuitee
A
Ashley Bustos (Abraham) family_with_children mx
9
2026-04-08 via Nuitee
L
laura family_with_children us
3
Will never do all-inclusive again.
Pros:

Location was good. Staff were great minus the front desk staff. The kept charging us extra because they made mistakes. It was an all-inclusive, which we ended up eating out for every meal because the food was not good. There was only one beer option. No light beer or Diet Pop. I would have drank anything Light, but that wasn’t even an option, so I had water the entire time from the hotel. We shouldn’t have to go out every meal because the food was bad. I also shouldn’t have to be going to the store to buy Diet Coke. We went to Walmart to buy snacks because their “Snack Bar” consisted of old chips with nasty orange nacho cheese.

Cons:

No fridge in room. Asked if we could not do all-inclusive on the first day as we could tell we wouldn’t be eating the food. They said No.

2026-04-03 via Nuitee
A
Andrea couple mx
8
Todo bien pero pueden mejorar
Pros:

Esta centrico y el personal es muy amable

Cons:

La habitacion olia mucho a humedad ademas de que ya son instalaciones antiguas

2026-03-26 via Nuitee
U
uriel family_with_children mx
10
Pros:

Muy buena mi estancia, muy buen servicio en todas las áreas.

2026-03-19 via Nuitee
J
Julian couple us
8
Great little hide away for a nice weekend.
Pros:

Great location and pool water was very comfortable.

Cons:

Reception Staff seemed robotic.

2026-03-07 via Nuitee
D
Darryl couple ca
8
Wonderful and great for older adults and adult families.
Pros:

Well organized and well run by staff. Good food, very clean pools,

Cons:

Rooms smelled musty a bit as the week went on. Only one room key for a two person room. Beds weren’t the comfiest nor the pillows.

2026-02-24 via Nuitee
A
Aparicio couple mx
9
Muy bien
Pros:

Bien

2026-02-14 via Nuitee
D
David solo_traveller ca
7
Pros:

Good location

Cons:

Too expensive. Noisy room

2026-02-13 via Nuitee
A
Anahi family_with_children mx
9
Pros:

Me gusto mucho la comodidad

Cons:

No es que no me haya gustado pero siento que al entrar al buffet deben de brindar información sobre que comidas hay para poder ubicarlas.

2026-02-12 via Nuitee
R
Ross couple ca
7
Was nice overall, but a little too expensive for what we had.
Pros:

Location on the beach. Great beach walking. Location close enough to walk to the Malecon. A quiet pool option in addition to the activity pool. The trees and grass setting around the adult pool area. The low-rise layout of the buildings.

Cons:

Air conditioner in our room was extremely noisy. No way we could run it at night because it would be impossible to sleep. Sliding glass door to balcony did not lock. Check-in staff seemed unfriendly at check-in and check out.

2026-02-10 via Nuitee
A
Abraham Gabriel family_with_children mx
8
Excelente balance precio-calidad
Pros:

La vista es excelente, buen sabor de la comida

Cons:

Batalle algo para reservar la cena de especialidad y este no esta muy sobresaliente. El personal de las membresias hostiga mucho y a diario.

2026-01-19 via Nuitee
C
Carlos Jesus family_with_children mx
10
Maravillado
2026-01-19 via Nuitee
M
Mirla Talina couple mx
7
Pros:

La atención del personal es muy bueno , a excepción de algunos que están en el front desk , la comida es muy buena ..Solo que le falta a las habitaciones una buena remodelada .

2026-01-15 via Nuitee
B
Belmont solo_traveller us
9
Buscaré otro hotel que no me hostige con la salida temprana
Pros:

Excelente selección de bufet y frutas frescas
El servicio de meseros excelente

Cons:

Que la entrada es después de las 2 de la tarde y para cuando salgas a la playa e intalaciones ya se consumió y día de los 4 de estadía. Y QUE MOLESTOS LAS INSISTENTES INVITACIONES A LA SALIDA ANTES DE LAS 11 DE LA MAÑANA, son excesiva, una llamada por teléfono, un papelito en Ka puerta y el recordatorio constante, entonces mís 4 días se convirtieron en 2 entrando tarde y saliendo apenas se puede disfrutar el sol, total 3 noches pagada y dos días completos.

2026-01-12 via Nuitee
L
Loaiza solo_traveller mx
10
Pros:

Pie de playa y ubicación

Cons:

Que no funcionaban las 2 albercas

2025-12-28 via Nuitee
P
Palomino Gonzalez family_with_children mx
8
2025-12-08 via Nuitee