Marriott El Paso

Hotels
Marriott Hotels & Resorts
8.9 (336 reviews)
1600 Airway Boulevard , El Paso , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Wet sheets
Poor service
Food quality issues

Categories

Cleanliness
7.99
Several complaints about wet sheets and mold in the shower.
Service
9.46
Mixed reviews, with some mentioned having friendly staff, but also a report of unhelpful service.
Location
10
Positive comments about the great location of the hotel.
Room Quality
8.45
Dated rooms but clean; issues with room service quality noted.
Amenities
8.98
Positive notes about the pool and comfortable beds.
Value for Money
8.94
Price considerations noted for WiFi charges for non-members.
Food and Beverage
7.49
Negative feedback on food quality and limited breakfast options.
Overall Experience
9.87
Mixed feelings based on reviews but leaning towards positive overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:07

Property Description

Convenient Airport Access
Located adjacent to the El Paso International Airport, the Marriott El Paso offers a complimentary 24-hour airport shuttle for a stress-free travel experience.

Luxurious Amenities
Relax and unwind in the heated indoor/outdoor pool or stay active in the fully-equipped fitness center. The spacious rooms feature pull-out desks for a comfortable workspace and elegant bathrooms with granite vanity tops and stone floors.

Delicious Dining Options
Indulge in flavorful Southwestern cuisine at the on-site Red Rim Bistro, offering a taste of the local culinary scene.

Experience comfort and convenience at the Marriott El Paso, book your stay now for a memorable visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ELP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.9
Based on 336 reviews
Cleanliness: 7.99
Service: 9.46
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 9.87
C
Cassiano family_with_children us
10
2026-03-18 via Nuitee
C
Charles solo_traveller us
10
Very pleasant stay for the one night we were there!
Pros:

Very clean

Cons:

No microwave in the room

2026-03-16 via Nuitee
H
Humberto couple us
8
2026-03-16 via Nuitee
A
Anahi couple us
10
2026-03-11 via Nuitee
V
Vega solo_traveller us
10
2026-03-09 via Nuitee
T
Teresa extended_group us
10
2026-03-09 via Nuitee
S
santiago solo_traveller us
9
2026-03-02 via Nuitee
L
lovejones Family
2
Outdated hotel
Pros:

I have never stayed at a hotel where the bathroom toilet look like a toilet seat of a gas station bathroom. I also was unable to close my door from the outside without using my room key. I asked to be moved to another room and was told that they would not be able to move me. A kind maintenance worker overheard my conversation and came and replaced my toilet seat. This did not change the fact that I was not comfortable taking a shower or sitting on the toilet during my stay. I asked to be compensated or discounted for this stay and was told by the front desk person they were unable to do anything and they would have a manager look into it. I never heard from anybody regarding this.

2026-02-24 via Tripadvisor
M
margier885 Couples
10
Love it!!!
Pros:

My husband and I have been married for over 10, and have celebrated Valentine’s every year. This year was much more than a special event! We loved the experience, and enjoyment at the El Paso Marriott quality services, entertainment with jazz musically magic, with a local artist Billy Towns! We could not ask for anything better! Highly recommend!

2026-02-14 via Tripadvisor
C
celiadF4020GP Friends getaway
10
Valentine Dinner
Pros:

The had dinner at the Great room, the service was great. We had the 5 course meal and it was amazing, they had a Jaz musician that made the atmosphere really nice.

2026-02-14 via Tripadvisor
I
Idalis solo_traveller us
4
2026-02-14 via Nuitee
D
Diana Cristina extended_group mx
10
2026-01-28 via Nuitee
2
211desmondj Business
10
Awesome stay
Pros:

Marriott El Paso has been a very pleasurable place to stay. It has been my home for about 30 days and I would not stay anywhere else when visiting El Paso. Stephany the service manager is awesome, she will make sure that all of your needs are accommodated. One of the best hotels I’ve stayed by far.

2026-01-27 via Tripadvisor
A
Angela solo_traveller us
10
2026-01-19 via Nuitee
C
Churl solo_traveller us
9
Pros:

Staffers Very kindly for customer

2026-01-19 via Nuitee
P
Puente family_with_children us
9
Pros:

La amabilidad

2026-01-11 via Nuitee
P
paulawM123NN Business
2
Avoid This Hotel
Pros:

Please avoid this hotel! When we checked in after traveling across country all day, I wanted to take a nap. I was very surprised to find that the bed sheets were wet. This was concerning but fixable. Unfortunately, an extremely unprofessional woman named Stephanie was rude and unhelpful and made the situation far worse by making excuses and gaslighting rather than simply helping to make the situation better. I stay almost exclusively at Marriotts and usually have great experiences. However, Stephanie is a poor representative of the brand. Don’t risk staying here. Unless you’re into wet sheets and poor service. Oh, and the heat and TV in our room didn’t work.

2025-12-30 via Tripadvisor
T
TravelingNanaTx Family Texas
8
Nice place to stay
Pros:

Great location. Room dated but very clean. Staff very friendly. Beds comfy and pool nice and clean. My family and I will be back.

2025-11-27 via Tripadvisor
P
Pierre solo_traveller ca
8
Pros:

Location

2025-11-17 via Nuitee
L
Lisa solo_traveller us
10
Lovely and quite
Pros:

Flight canceled

Cons:

Everything

2025-10-29 via Nuitee