Sheraton Syracuse University Hotel and Conference Center

Hotels
•
Sheraton
7.9 (267 reviews)
801 University Ave , Syracuse , US

listing image 1
Show all photos
Paid
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Proximity to university
Professional front desk staff
Room cleaned well
Convenient food and beverage options
Cons:
Facilities need upgrade
Food quality can be improved
Pricey
Outdated towels
Hotel closing

Categories

Cleanliness
7.5
Most reviews praised the cleanliness of the rooms, suggesting that this is generally a well-maintained aspect of the hotel.
Service
8
Service received positive remarks, especially the efficiency and professionalism of the front desk personnel.
Location
9.5
Location was highly praised for its proximity to Syracuse University and convenience for hotel guests.
Room Quality
5.5
Room quality received mixed reviews with some guests satisfied with the cleanliness but others noting the need for upgrades.
Amenities
5
Amenities were pointed out as needing an upgrade, particularly the gym facilities, with no positive comments to balance this viewpoint.
Value for Money
5.5
Guests felt the hotel was pricey, especially given some dissatisfaction with room quality and amenities.
Food and Beverage
6
The food and beverage options were appreciated for their convenience, though some improvement in club room food was suggested.
Overall Experience
7
Despite some areas for improvement, guests generally had positive experiences, often related to the helpful staff and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 19:39

Property Description

Luxurious Accommodations

Experience comfort and convenience at Sheraton Syracuse University Hotel and Conference Center. Each room is equipped with modern amenities such as a TV, air conditioning, and free WiFi. Relax in style with a bath or shower, plush bedding, and a work desk for your convenience.

Top-Notch Facilities

Indulge in our indoor pool, fitness center, and delicious dining options at our on-site restaurant. Host successful meetings with our meeting facilities, or explore the shops within the property. Everything you need for a memorable stay is right here.

Prime Location

Located just steps away from Syracuse University and popular attractions like Carrier Dome and Erie Canal Museum, our hotel offers easy access to the best of the city. With Hancock Airport nearby, your journey to luxury begins as soon as you arrive.

Book your stay at Sheraton Syracuse University Hotel and Conference Center now for an unforgettable experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 9
Airport code: SYR

Property Policies

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location