Crowne Plaza Lansing by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9 (270 reviews)
925 South Creyts Road , Lansing , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Construction noise
Limited breakfast options

Categories

Cleanliness
8.39
Mixed reviews regarding cleanliness, particularly due to ongoing renovations and construction.
Service
9.36
Staff received high praise for being accommodating and friendly throughout the stay.
Location
9.4
Great location, convenient for travel to local destinations.
Room Quality
9.35
Rooms were updated and comfortable, with positive feedback on the decor and overall ambiance.
Amenities
8.38
Some amenities had limitations, like the breakfast ordering system being less preferable for some guests.
Value for Money
8.84
Generally perceived as good value, but some felt pricing reflected the construction impacts.
Food and Beverage
8.89
Breakfast was well-received, especially the unique offerings, though there were some operational constraints.
Overall Experience
9.36
Overall positive experiences noted, with minor issues overshadowed by the quality of service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:30

Property Description

Modern Amenities - Enjoy the convenience of free Wi-Fi and 48-inch flat-screen TVs in every guest room, along with a microwave, refrigerator, and coffee-making facilities for your comfort.

Convenient Location - Situated just off Interstate 496, our hotel is less than 5 miles from Lansing city center, 7 miles from Lansing Capitol City Airport, and a short 10-minute drive to Michigan State University.

Comfort and Convenience - Relax in a well-equipped room with a private bathroom, hairdryer, and complimentary toiletries, ensuring a pleasant stay during your visit to Lansing.

Book your stay at Crowne Plaza Lansing West today and experience the perfect blend of modern amenities and convenient location for your Michigan travels.

Important information:

All guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 270 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
K
Kathy • couple • us
10
Very nice
2026-03-22 • via Nuitee
B
Breanne • solo_traveller • us
10
Cons:

No microwave in the room.

2026-03-06 • via Nuitee
R
Randy • couple • us
4
Pros:

The room was very nice, and the morning.Breakfast buffet was great and the.

Cons:

The thermostat only went up to seventy, my wife gets cold easy.Seventy four would have been perfect.However, the thermostat is locked at seventy.

2026-01-25 • via Nuitee
M
Maylynn • family_with_children • us
10
2026-01-20 • via Nuitee
M
Maylynn • family_with_children • us
10
2026-01-20 • via Nuitee
M
Mark • couple • us
10
Very nice hotel
Pros:

Clean, large room, good AC, shower

Cons:

Noise from adjacent rooms. Perhaps more sound proofing would help.

2026-01-19 • via Nuitee
J
Jessi • family_with_children • us
10
2026-01-15 • via Nuitee
S
Stephanie • couple • us
10
2026-01-14 • via Nuitee
T
Thomas • extended_group • us
10
Excellent
Pros:

Very much

Cons:

None

2026-01-08 • via Nuitee
C
Christina • family_with_children • us
1
Pros:

One of your staff in the kitchen who identifies as another gender yelled at my kids for calling her ma'am.

2025-12-29 • via Nuitee
T
Thelma • extended_group • us
10
Wonderful hotel
Pros:

Very helpful staff and accommodating. Though it was under renovation they kept it clean. The breakfast was very good and one of the best we had. Thank you chef.

Cons:

Nothing in particular.

2025-12-26 • via Nuitee
L
Lewis • solo_traveller • us
10
It was welcoming
Pros:

The staff were extremely kind and helpful. Oliver was at the desk when I checked in as well as when I checked out and his demeanor was as pleasant in the morning as it was in the evening. The same for when I dined in the restaurant the morning of checkout, the Manager as well as the waitress were both very kind and engaging while giving me space to enjoy my meal. I also loved my room and the comfort of the bed.
Overall, I had a wonderful stay!

Cons:

That I didn't have a longer stay

2025-12-14 • via Nuitee
L
Louis • couple • us
10
2025-12-09 • via Nuitee
B
Badalucco • couple • us
10
Elegant, clean,cozy
Pros:

I loved the look when you walk in. Elegant and cozy. The entire place was clean and I had a room that was just redone. I really enjoyed my stay.

Cons:

I dont like you get a spending limit for breakfast or that you have to order it. I'd prefer to have it buffet style and have multiple things to choose from.

2025-12-07 • via Nuitee
D
Dylan • family_with_children • us
10
2025-11-21 • via Nuitee
J
Jones • couple • us
10
2025-10-30 • via Nuitee
S
Susan • couple • us
10
Fantastic place to stay. Clean rooms, welcoming staff.
Pros:

Great location. Rooms were clean and the bed was comfortable. Friendly staff

Cons:

Construction was underway. Minimally annoyance

2025-10-27 • via Nuitee
J
Julie • partner
10
Pros:

Love the renovations in the rooms.

2025-10-12 • via Nuitee
D
Dominique • couple • fr
8
Pros:

La chambre

Cons:

Petit déjeuner minimaliste

2025-10-11 • via Nuitee
D
Demetricus
10
Pros:

.

2025-10-08 • via Nuitee