Holiday Inn Johnson City by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (761 reviews)
101 West Springbrook Drive , Johnson City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Great laundry facility
Comfortable beds
Cons:
Cleanliness issues
Room conditions are outdated
Noise from traffic
Inadequate bathroom cleanliness

Categories

Cleanliness
6.75
Multiple reviews mention cleanliness issues, specifically with rooms and bathrooms.
Service
8.75
Friendly and helpful staff mentioned in numerous reviews.
Location
8.75
Positive mentions about the ideal location for various activities.
Room Quality
6.75
Several comments on room quality being run down and needing updates.
Amenities
7.75
Some positive remarks about laundry facilities and other amenities, but issues noted.
Value for Money
7.75
Comments suggest a balance of affordability but also point to inadequacies.
Food and Beverage
8.75
Not explicitly mentioned, assumed standard for this hotel tier.
Overall Experience
8.75
Several reviews highlight enjoyable experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Luxurious Amenities

This Johnson City Holiday Inn boasts an outdoor pool with a hot tub and a well-equipped fitness centre, perfect for guests looking to relax and stay active during their stay. Select rooms even feature a spa bath for added luxury and indulgence.

Convenient Facilities

Guests can enjoy the convenience of free Wi-Fi in every room, along with a cable TV, small refrigerator, and dining area. The 24-hour front desk, meeting facilities, dry cleaning, and laundry services ensure that all guest needs are met promptly and efficiently.

Prime Location

Situated just 7 minutes away from the Hands On Museum and East Tennessee State University, and with Cardinal Baseball Field and Tri-City Regional Airport in close proximity, this property offers the perfect blend of convenience and comfort for travelers.

Book your stay at the Holiday Inn Johnson City now to experience the perfect combination of luxury, convenience, and prime location.

Important information:

Please note the Breakfast Included rate includes breakfast coupons for 2 adults limited to 20 US dollars per room per day. Additional charges apply for further guests.

Pets are allowed up to 25 pounds. $25 per day per pet, up to 3 pets total per room. Dogs and cats only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Sep 19, 2025 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 761 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
S
Snider solo_traveller us
8
2026-04-18 via Nuitee
C
Chandra couple us
10
Pros:

Easy access to our room after a long day of traveling. Best night sleep I’ve had in a really long time.

Cons:

Nothing about the property but we weren’t aware of the additional $100 deposit required for incidentals

2026-04-14 via Nuitee
D
Denise extended_group us
10
We just stayed one night and got there late. Everything was really nice!
Pros:

Convenient location, clean, staff available and courteous. Free parking.

Cons:

Price was high and breakfast was not included. Had to pay for water in room.

2026-04-14 via Nuitee
T
Terry extended_group us
8
Staff was awesome restaurant and bar were exceptional. Definitely will use Booking.com again and again and again.
Pros:

Your location was awesome for what I needed. Plenty of restaurants and stores in very close to the golf courses that I looked teetimes at.

Cons:

The low toilets in the lack of charging ports in the room

2026-04-07 via Nuitee
extended_group us
8
2026-04-06 via Nuitee
M
Michael family_with_children us
10
Pros:

Clean

Cons:

Breakfast was expensive for what it was

2026-03-31 via Nuitee
K
kirsten solo_traveller us
10
Cons:

Most hotels at this price point offer free breakfast, but this one did not.

2026-03-27 via Nuitee
W
Wendy family_with_children us
8
Pros:

We always like the convenience to everything around us.

Cons:

Stayed multiple times but this times and loved it but this time I stayed in a room with no curtains. Just sheer curtain and the lights shown through room and it was hard to sleep.

2026-03-26 via Nuitee
C
Cynthia family_with_children us
9
2026-03-26 via Nuitee
J
Jane family_with_children us
10
Pros:

Clean room
Nice staff

2026-03-24 via Nuitee
L
Larry family_with_children us
10
2026-03-22 via Nuitee
B
Brenda family_with_children us
9
2026-03-21 via Nuitee
A
Annie family_with_children us
7
2026-03-19 via Nuitee
S
Sean couple us
6
Underwhelming and overpriced
Pros:

Beds were comfortable, bathtub/shower was good. Good breakfast

Cons:

Breakfast was overpriced, one of the elevators wasn’t working properly and we weren’t notified. The thermostat in the room was broken.

2026-03-17 via Nuitee
C
Cierra couple us
10
Pros:

Nice hotel

2026-03-16 via Nuitee
K
kirkpatrick family_with_children us
10
2026-03-11 via Nuitee
S
sheneka couple us
1
I’m not pleased with my stay.
Pros:

Not sure

Cons:

Well my room wasn’t ready when I checked in. I booked a room with 2 beds at check in time which was 4pm! I was giving a room with a king sized bed. The floors was wet from a leaking shower. The carpet is wet but you can’t see it by taking a picture.

2026-02-22 via Nuitee
M
Mary couple us
1
This hotel engages in deceptive financial practices. I live locally and periodically stay at this hotel when I need to f
Pros:

The location

Cons:

The staff is unprofessional and they don't understand what is going on.

2026-02-11 via Nuitee
D
drema extended_group us
6
Pros:

It was nice

Cons:

Our bathroom door didn't latch no microwave in room got locked out of room even after late check out twice confirmated breakfast was not complimentary also some one left chap stick under the sink

2026-02-11 via Nuitee
H
Harpreet solo_traveller us
9
Was good
Pros:

Breakfast was just okay. Cut fruits were not fresh both days. Proteins were good but other stuff like danish n muffins were little stale. Waitress was attentive

Cons:

***I booked this hotel for one night at $110 but I had to stay for another stay for one more night so I extend it for a night but when I checked my bill I found that the second night was charged at 129.90
This is not fare. I should be refunded extra amount charged to me

2026-02-08 via Nuitee