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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Outdoor pool
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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ATM/cash machine on site
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style at Sheraton Eatontown Hotel with air-conditioned rooms featuring flat-screen TVs and modern amenities like free Wi-Fi.
Convenient Business Facilities
Stay productive with our business facilities, dry cleaning services, and laundry facilities, ensuring a seamless stay for our corporate guests.
Delicious Dining Options
Start your day with a delicious breakfast at Concord Cafe and savor classic American dishes at JR’s Restaurant. Don't miss out on our full bar for a perfect evening.
Book your stay at Sheraton Eatontown Hotel now for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Very noisy ac unit…parking not great
Rooms clean. Very good front desk staff. Any requests were met in a timely fashion.
Air conditioner did not blow cool at times. We heard that from a feed rooms in our party. The restaurant and bar area was warm. Overall the air conditioning was substandard. The majority of cleaning staff did not speak English and was hard to communicate with them.
Stayed for 2 nights while visiting friends at the beach and everything went as smoothly as possible.
Room was big and clean, as was the hotel. Staff was friendly and attentive. We had a great time in the cool pool that goes from inside to outside.
My son left his prized stuffed animal in the room and the staff were so helpful in working with us to get it back.
We'll absolutely stay here again if we're back in the area.
Everyone was very happy and eager to help with any questions and requests.
A hand towel had a stray hair on it and one looked stained.
The facility and staff are very nice
The air conditioning was very loud. It would go on and off all night long. Sounded like jet plane taking off in our room each time. Deafening As a result, we slept very poorly.
Very nice place and atmosphere
Wish there was a steam room
I don't normally write negative reviews, after leaving 3 messages and sending 2 emails to the manager with no response here it is. We checked into the hotel at 3:15 om June 21, 2026. We got to the room, and it was still dirty and not cleaned yet, went back to front desk and they moved us to room 627. We got ready for dinner went out and came back around 9:30pm, got into bed. Fifteen minutes after lying in bed my friend said she smelled a string urine odor; she hopped out of bed and pulled the "clean" sheets down. The urine smell was very strong, she got closer to the mattress, and the urine smell was overwhelming. I called down to front desk explained that the mattress was soaked with urine and they sent up the house keeping with new sheets. I called back down and she said they would move us to 627, and she would be right up with the key. Not it is 10:15 pm and we packed up all our stuff to move down the hallway. We waited in the hallway another 15 minutes nobody came with a key. I went down to the lobby and the young lady said oh sorry I had to deal with another issue, she gave me the keys and we got into the new room. The new room had an air conditioner that barely worked and turned off and on every 3 minutes all night. We checked out the next morning at 9:30 am and I told the front desk what had happened she said a manager would be in touch. I have called and emailed but still no response. If you plan to stay here beware of the cleanliness and the air contioner issues. Good Luck
beds were comfortable and the decor was warm and welcoming
I could not say. things were great
We are in the executive suite and it’s like 80 degrees. The maintenance man didn’t show up so we’re just in here baking. It’s a day after our wedding and we just wanted to chill out (literally) but instead we are sweating in our room. Unacceptable.
Location was great.
Our stay would have been better if the shower and sink had cold water very inconvenient with a toddler could of burned us with the scolding hot water told staff and they said that we would be compensated for the inconvenience but they never did.
If a zero-star rating were an option, this hotel would unequivocally receive it. Our experience has been nothing short of horrific.
Our reservation, secured through a room block on November 3rd, 2025, was abruptly cancelled via email and text on Monday, June 1st, 2026, without any prior communication or explanation. We later discovered that the hotel had severely overbooked, displacing an entire wedding party of 65 rooms and relocating us to a "sister hotel" down the street.
Attempts to get clarity from the hotel directly proved futile. Not a single staff member seemed informed about the situation or how it would be resolved, directing us instead to the DoubleTree hotel where we were supposedly transferred. However, upon contacting the DoubleTree, they had no record or information regarding our transfer from the Sheraton.
Despite numerous calls and emails to the Sheraton, I have received no satisfactory information regarding this cancellation or how they intend to rectify this catastrophic oversight.
I will unequivocally state that I will never, under any circumstances, book this hotel again. This level of disorganization and disregard for guest reservations is entirely unacceptable.
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