Baymont by Wyndham Louisville South/Shepherdsville/I 65

Hotels
•
Baymont Inn & Suites
6.1 (302 reviews)
149 Willabrook Drive , Brooks , US
+1 502-233-4453

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Staff described as accommodating and polite by several guests
Manager praised as 'awesome' by one guest
Convenient ground-floor rooms
Close to event center
In-room fridge and microwave available
Budget / inexpensive rate
Waffles and some breakfast items noted positively by a few guests
Secure and relatively clean on entry for some stays
Cons:
Very poor cleanliness in multiple reports (stains, filthy carpet, leftover items)
No usable pool (closed by health dept or very cold/dark)
Room not ready on arrival, missing linens and towels in some cases
Air conditioning slow to cool and hallways/second floor extremely hot
Rude front desk clerk reported (reservation canceled without consent)
Stale breakfast items and limited healthy/diabetic options
No elevator and limited ice/coffee access (only on first floor)
Small, cramped or problematic bathrooms (toilet issues)
Smoke smell in rooms reported
Fire alarm disturbance and unclear communication during incident

Categories

Cleanliness
3.5
Multiple guests reported very poor cleanliness: stains on furniture, filthy carpet that discolored socks, leftover items in rooms, smoke smell and general nastiness in several rooms.
Service
9
Mixed but largely positive interactions noted: several reviewers called staff accommodating, polite and the manager 'awesome'. However there is at least one report of an extremely rude front desk clerk who canceled a reservation and refused escalation.
Location
9
Location and layout were praised for convenience: ground-floor access and proximity to an event center were specifically mentioned as a clear benefit for guests.
Room Quality
4.5
Rooms had functional features (fridge, microwave, double-queen options) but also issues: rooms not ready on arrival, missing linens/towels, small cramped bathrooms, toilet problems, smoke smell and poor temperature control.
Amenities
4
Several amenity failures: pool was closed by the health department or reported very cold/dark, limited ice machines, no elevator, and only coffee available on first floor; breakfast area was small.
Value for Money
8
Guests noted the hotel was inexpensive and perceived as a budget option; for price-conscious travelers some found it acceptable despite condition issues.
Food and Beverage
4.3
Breakfast quality was repeatedly criticized: stale cereal, poorly prepared or bland boiled eggs, limited diabetic-friendly options; waffles received occasional positive mention but overall F&B was below expectations.
Overall Experience
6.5
Mixed overall: some stays were pleasant due to polite staff and basic conveniences, but many guests reported serious negatives (cleanliness, pool closure, room readiness and A/C problems) that pulled down the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Indoor Pool for Relaxation and Recreation
Baymont Inn & Suites Louisville South I-65 offers an inviting indoor pool for guests to relax and unwind after a long day of travel or sightseeing.

Convenient Amenities for a Comfortable Stay
Guest rooms at this Brooks hotel are equipped with essential amenities such as free WiFi, flat-screen cable TV with HBO, coffee makers, and ironing facilities, ensuring a comfortable and convenient stay for all visitors.

Ideal Location for Exploring Louisville
Situated just a short distance from major attractions like Six Flags Kentucky Kingdom Amusement Park, the University of Louisville, and Churchill Downs, Baymont Inn & Suites Brooks is the perfect base for exploring the vibrant city of Louisville.

Book your stay at Baymont Inn & Suites Louisville South I-65 now to experience comfort, convenience, and a prime location for your Louisville adventures.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The hotel charges a fee of USD 250 for guests smoking in non-smoking room types.

Pets cannot be left unattended and must be leashed in common areas.

Please note that early check-in is available at this property at additional charge.

Access to the pool is available to in-house guests only. No pool parties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

6.1
Based on 302 reviews
Cleanliness: 3.5
Service: 9
Location: 9
Room Quality: 4.5
Amenities: 4
Value for Money: 8
Food and Beverage: 4.3
Overall Experience: 6.5
E
Escobar • couple • us
7
2026-10-07 • via Nuitee
L
Loren • couple • us
10
2026-09-16 • via Nuitee
B
Brown • solo_traveller • us
8
It was okay for the money . Facilities are older and there was a smell like ppl were cooking there
2026-08-31 • via Nuitee
H
Hart • solo_traveller • us
10
Pros:

Everything except no pool

Cons:

There was no pool

2026-08-06 • via Nuitee
J
Jacklyn • family_with_children • us
10
It was a very short stay, but it was very pleasant
Pros:

It was very secure, one of the cleanest places we’ve stayed. The ones run it were super nice and very polite.

Cons:

I couldn’t find any complaints

2026-08-04 • via Nuitee
M
Matthew • family_with_children • us
1
2026-07-22 • via Nuitee
M
Mike • solo_traveller • us
3
2026-07-14 • via Nuitee
P
Paula • family_with_children • us
10
2026-07-12 • via Nuitee
A
Angelic • solo_traveller • us
5
Disappointed
Pros:

The room was cool during extreme heat. Space was clean. Staff were accommodating and friendly. There was a fridge and microwave in the room. Waffles were good.

Cons:

The pool was closed by the health department. There was no elevator and coffee was only available in the breakfast area which was on the first floor. There was only one ice machine which is also located on the first floor. The 2nd floor hallway was extremely hot.

2026-07-06 • via Nuitee
J
Jaron • family_with_children • us
1
2026-06-24 • via Nuitee
D
Dustin • solo_traveller • us
3
Hot and not ready on time
Pros:

It was cheap

Cons:

Air conditioning took almost 5 hours to drop the tempature below 80 degrees. The room was not ready on arrival at 3pm. At 320 we were given room keys, the room was still dirty, with no sheets or covers on the bed, no towels, and the entire facility was sweltering hot. Breakfast cereal was stale, and facility was pretty run down.

2026-06-20 • via Nuitee
T
Thomas • solo_traveller • us
1
2026-06-10 • via Nuitee
R
Roland • solo_traveller • us
1
Nastiest place I have ever stayed.
Pros:

Nothing

Cons:

Everything. This was a nasty place to stay. Stains on furniture, carpet so dirty it turned my socks black. It has turned me off to Baymont. They have lost a customer in me.

2026-06-08 • via Nuitee
C
Clemens • solo_traveller • us
1
Cons:

Rudest front desk clerk I've ever met! Took it upon herself to cancel my reservation & refused my request to speak to the GM of the property.

2026-06-02 • via Nuitee
K
Kevin • couple • us
10
2026-05-21 • via Nuitee
K
Kevin • couple • us
9
2026-05-21 • via Nuitee
T
Tammy • solo_traveller • us
9
Pros:

Manager was awesome!! Peaceful for the most part.

Cons:

Our toilet was messed up. And it needs some new carpet.

2026-05-18 • via Nuitee
G
gina • couple • us
9
2026-05-11 • via Nuitee
B
Barbara • family_with_children • us
5
Not horrible but not the best.
Pros:

Being on ground floor was good. Convenience of being close to the event center that we had archery at.

Cons:

Breakfast was not very good. My first boiled egg was raw, my second boiled egg was bland. You need salt and pepper to help with the eggs. I saw a guy take several and only ate part of the yokes because they are so dry without something. The yogurt was just, ok. My husband and I are diabetic and shouldn't be eating muffins or donuts or waffles. Also the cereals you have are sugar and have raisins some people don't like raisins plain cheerios would be a good idea.

2026-05-10 • via Nuitee
W
wendy • solo_traveller • us
5
Pros:

When you walk in the door it was clean. They have a small breakfast in the morning. Than going to the room had a double queen. Picked up

Cons:

It was like this quickly changed bedding dusted and let. Smell of smoke no towels and we ended up finding things people left behind prior. There was plastic bags stuffed in toilet. When telling the staff was told to just flush it. Very small restroom. Move around to shut the door. Fire alarm went off at 3am. Understood it was a false alarm but no more was saying anything and everyone was clueless. Than it was hard to hear in the rooms. Said only handicap room have alarms. Pool was dark and VERY cold.

2026-05-07 • via Nuitee