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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Spectacular London Views and Fine Dining
Indulge in breathtaking London views and savor exquisite cuisine at the 3 AA Rosette Chinese restaurant, Min Jiang, located on the 10th floor.
Convenient Location and Tranquil Ambiance
Nestled in Kensington, a stone's throw away from Royal Albert Hall and Kensington Palace, our hotel offers a central yet peaceful retreat near Hyde Park.
Luxurious Amenities and Impeccable Service
Enjoy access to a 24-hour health club, 3 bars, and 2 restaurants, complemented by friendly staff and a 24-hour business center for a seamless stay.
Experience the epitome of luxury and convenience at Royal Garden Hotel. Book now for an unforgettable London getaway.
The name on the card used to book must match the name on the booking. Third party bookings are not permitted.
The Royal Garden Hotel is a nonsmoking property. Penalty for smoking is £250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is needed) and costs GBP 45 per day.
Location
Guest Reviews
I used to love the Royal Garden. I generally booked a superior room with garden view, with breakfast. I usually stayed five nights. However, the prices have just risen too much, so, although I always check the rates before I arrange to visit London, the Royal Garden is just too high. And, although their wonderful breakfast used to be available via room service, now there is an extra charge for room service.
This hotel is fantastic and now our new "go to" for trips to London. The room was excellent - clean, quiet and with very comfortable bedding. The rooms are not carpeted (there is an area rug over a hardwood-type floor) and the linens are fragrance-free - two essential things for allergy sufferers. The staff was crazy nice and helpful. Great neighborhood for restaurants, cafes, juice bars, shopping, etc., and of course, Hyde Park.
Service, breakfast, cleanliness, location
We had a problem with the room temperature control but it was fixed straight away
Location and environment
The hotel is very clean and the stuff is very polite and nice. Special thanks to the concierge Adam who helped with planning my trip back to the airport. Location of the hotel is really nice you can easy get to public transport.
Minor drawback: some waiting time before getting seated at breakfast, but overall not a big issue.
Wonderful hotel, highly recommend.
Nothing
Beautiful hotel next to Kensington Palace. Gorgeous views. Spacious room ( had Royal deluxe double room) and the shower water pressure absolutely lovely. Very clean. Staff was friendly and very accommodating.
Very clean and modern hotel. Great location. Our room (royal deluxe studio) did not have a view of the mews, as requested, nor a very nice view of the street. Also the vertical wing of the hotel was visible, which partly blocked the view, and also we mostly had to keep the curtains closed, as did the other rooms. This was disappointing, as we upgraded to a royal deluxe especially for the view. When the sofa was opened, to use as a bed for our 6year old, there was not enough space in the room, and there was only 1 chair to sit on. Did not seem like an upgraded room. I suspect the quality of rooms of the same room type varies. We loved the piano bar, the young Scottish pianist was marvelous, very talented, very polite, he gladly took requests and switched between genres, and the older pianist was also great, and also the bar tender Daniel. Origin restaurant had great food, felt gourmet and also comfort at the same time.
Staff were REALLY HIGHLY PROFESSIONAL
Could barely fit my suitcase into room.. then could not open cupboard doors
I booked this hotel for my wife's 50th birthday.
We we're greeted outside by a friendly doorman who took our luggage and arranged for them to be taken to our rooms.
Wd had an issue with one of the rooms but this was rectified and we were given an upgrade.
The rooms were spotless and had all that we could need, the bathroom was huge as was the bed, bed was very comfortable and I slept like a baby.
We had breakfast in the morning that was buffet style and lots of selections at the buffet.
The location was excellent for what we wanted, we went to the Churchill arms for a couple of drinks and then got ready for our meal at Maggie Jones's which was very nice.
All in all a great hotel in a great location.
Everything about this hotel was top quality. Everyone that works there made us feel well taken care of.
E' un luogo magico, con una vista unica e ambienti ricercati e di grande valore.
E' stato tutto fantastico
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