Royal Garden Hotel

Hotels
9 (4036 reviews)
2-24 Kensington High St , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small room size
High prices

Categories

Cleanliness
8.5
Cleanliness was mentioned with some negative sentiment regarding the moquette smell in the corridor.
Service
9.5
Staff were praised for their helpfulness and attentiveness throughout multiple reviews.
Location
10
The location received high praise for its convenience and proximity to key attractions.
Room Quality
8.5
Rooms were noted to be small in size with some comfort, but temperature control issues were mentioned.
Amenities
8.5
Basic amenities were available, but some guests were disappointed with the gym facilities.
Value for Money
8
Guests felt that prices were on the higher side for the room size and amenities provided.
Food and Beverage
9.5
Breakfast options were generally praised for quality and variety.
Overall Experience
9.5
Overall experience was positive despite some minor complaints regarding room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:42

Property Description

Spectacular London Views and Fine Dining
Indulge in breathtaking London views and savor exquisite cuisine at the 3 AA Rosette Chinese restaurant, Min Jiang, located on the 10th floor.

Convenient Location and Tranquil Ambiance
Nestled in Kensington, a stone's throw away from Royal Albert Hall and Kensington Palace, our hotel offers a central yet peaceful retreat near Hyde Park.

Luxurious Amenities and Impeccable Service
Enjoy access to a 24-hour health club, 3 bars, and 2 restaurants, complemented by friendly staff and a 24-hour business center for a seamless stay.

Experience the epitome of luxury and convenience at Royal Garden Hotel. Book now for an unforgettable London getaway.

Important information:

The name on the card used to book must match the name on the booking. Third party bookings are not permitted.

The Royal Garden Hotel is a nonsmoking property. Penalty for smoking is £250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 45 per day.

Location

Guest Reviews

9
Based on 4036 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 9.5
Q
QINGYUN • solo_traveller • cn
9
2026-02-14 • via Nuitee
R
Rashid • couple • ae
10
2026-02-14 • via Nuitee
F
Fahed • extended_group • ae
10
Pros:

فندق ممتاز جدا ومافيه حيله

2026-02-14 • via Nuitee
L
Le • couple • cn
10
Very nice place for a short trip
Pros:

Fantastic location, friendly staffs, best view to the park

Cons:

None

2026-02-14 • via Nuitee
J
Julie • family_with_children • gb
10
Pros:

Everything was perfect from start to finish, staff are extremely helpful and beautiful hotel.

Cons:

N/A

2026-02-14 • via Nuitee
B
Brian • couple • gb
9
Top quality service and facilities
Pros:

Friendly helpful staff

2026-02-14 • via Nuitee
P
Plant • solo_traveller • gb
10
2026-02-13 • via Nuitee
A
Anna Patricia • solo_traveller • at
9
2026-02-13 • via Nuitee
V
Valerie • couple • gb
10
Great hotel, really friendly staff, great location
Pros:

Location, staff, access to shopping & wholefoods market

Cons:

Chair in room a little uncomfortable. Sound proofing always an issue

2026-02-13 • via Nuitee
M
Maura • couple • ie
8
Pros:

Breakfast was excellent. Lots of choice, really lovely staff and amazing view of Kensington gardens!

2026-02-13 • via Nuitee
R
Robert • solo_traveller • gb
10
Pros:

Excellent hotel with friendly staff

2026-02-13 • via Nuitee
J
john • couple • gb
9
2026-02-13 • via Nuitee
L
Luis • couple • pt
9
2026-02-12 • via Nuitee
J
Joseph • couple • gb
10
Highly recommended
Pros:

Early check-in provided and a special arrangement for our anniversary. Staff very attentive and looking to make the stay as best as it can be. Room was excellent overlooking the gardens.

Cons:

NA

2026-02-12 • via Nuitee
A
Andrew • couple • gb
10
Wonderful friendly and attentive staff and great food
2026-02-12 • via Nuitee
L
Luis • couple • pt
9
Great hotel for london standards.
Pros:

The room and location

Cons:

Nothing to highlight.

2026-02-12 • via Nuitee
S
sam • family_with_children • gb
9
2026-02-12 • via Nuitee
S
Salvador • couple • es
10
2026-02-12 • via Nuitee
C
Clive • solo_traveller • gb
8
2026-02-11 • via Nuitee
N
natalia • couple • ru
10
2026-02-11 • via Nuitee