Royal Lancaster London

Hotels
10 (6652 reviews)
Lancaster Terrace , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Limited gym facilities
Breakfast menu could be larger

Categories

Cleanliness
10
General sentiment is positive regarding cleanliness, specifically mentioned in several reviews.
Service
10
Numerous reviews highlight the exceptional service from staff, particularly mentioning helpfulness and friendliness.
Location
10
The location is frequently praised for its convenience and proximity to attractions.
Room Quality
10
Rooms are described as clean, comfortable, and well-equipped, contributing to a positive impression.
Amenities
10
Some amenities like gym and breakfast quality received mixed reviews, indicating room for improvement.
Value for Money
10
Most guests feel that the experience justifies the price, with some minor concerns noted.
Food and Beverage
10
Breakfast is positively reviewed, however, there are suggestions to expand the menu.
Overall Experience
10
Guests consistently express a strong likelihood of recommending the hotel, highlighting exceptional stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Luxurious 5-Star London Hotel

Breath-Taking Views: Enjoy stunning views of the London skyline from this quiet 5-star hotel next to Hyde Park.

Exceptional Amenities: Indulge in the free 24/7 gym, two award-winning restaurants, and soundproofed rooms with Smart TVs and heated bathroom floors.

Culinary Delights: Experience authentic Thai cuisine at the Nipa Restaurant, rich meals at the Island Grill, and traditional afternoon tea at the Park Restaurant.

Make your London stay unforgettable at the Royal Lancaster London.

Important information:

Please note that private parking is available at the property.

Please note that the gym is for guests aged 18 and over only.

For nonrefundable booking, the cardholder must be present with the card used to make the payment at the hotel at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 55 per day.

Location

Property Video

Guest Reviews

10
Based on 6652 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
MonikaLinda • couple • ch
10
London Spring
Pros:

Die Lage des Hotels ist ideal mit der Anbindung zum öffentlichen Verkehr. Paddington Station auch zu Fuss in der Nähe.
Hyde Park über die Strasse falls jemand gerne joggt.

Zimmer sind nicht riesengross aber zweckmässig eingerichtet. Bett bequem. Sicht auf den Park über die Stadt phänomenal, siehe Fotos.

Personal ist aussergewöhnlich freundlich. Hatte mich gewundert ob sie ein Spezialtraining erhalten. Scheint aber die Firmenphilosophie des Besitzers zu sein. Fühlte mich hier von Freunden umgeben.

Ich werde hier wieder übernachten.

Essen im Nipa Thai Restaurant war sehr lecker.

Cons:

Alles gut. Wenn etwas nicht ok ist dann dem Personal melden. Sie werden alles tun um den Gast glücklich zu machen.

2026-04-11 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
2026-04-11 • via Nuitee
J
Jill • couple • gb
10
Lovely 5 star hotel. Very welcoming and nothing too much trouble. All staff were friendly and attentive.
Pros:

Beautiful room overlooking Hyde Park, loved it.

Cons:

Nothing

2026-04-11 • via Nuitee
N
Novuyo • couple • gb
10
My new favourite hotel when I come to London
2026-04-11 • via Nuitee
S
Sam7615 • solo_traveller • gb
10
Wonderful hotel!
Pros:

Everything! The hotel was clean and tidy. The staff were friendly, welcoming and extremely helpful.

Cons:

Nothing! I will be back.

2026-04-11 • via Nuitee
R
Ravie • couple • gb
10
Expensive (but it is London) but worth the cost. Would stay again
Pros:

Everything! Location was just exceptional - 1 min from Royal Kensington gardens and Hyde Park. Easy tube connections - and only a walk around the corner from the hotel. The staff were exemplary- nothing was too much trouble. Really appreciated the White Company toiletries and bedding ❤️

Cons:

Could find no fault at all

2026-04-11 • via Nuitee
M
Mohammed • couple • sa
10
2026-04-10 • via Nuitee
N
Nadir • solo_traveller • om
10
2026-04-10 • via Nuitee
E
Elena • couple • gb
10
2026-04-10 • via Nuitee
B
Brennan • couple • ie
10
2026-04-10 • via Nuitee
M
Majda • couple • be
10
Fantastic hotel
Pros:

Location, customer service, the view and the breakfast! Amazing

Cons:

No spa

2026-04-10 • via Nuitee
A
Altamimi • couple • qa
10
2026-04-10 • via Nuitee
A
Ala • couple • hu
10
Highly recommended!
Pros:

Everything was perfect.

2026-04-10 • via Nuitee
E
Elena • couple • gb
10
2026-04-09 • via Nuitee
C
Claudia • couple • ch
9
Unkompliziertes und schnelles Ein- und Auschecken.
Pros:

Gute Lage nahe dem Paddington-Bahnhof und der U-Bahn. Sehr freundliches Personal und ein sauberes Zimmer.

Cons:

Ich hätte mir Früchtetee, eine Nespresso-Maschine sowie Wasserflaschen in der Minibar gewünscht.

2026-04-09 • via Nuitee
S
Susana • family_with_children • es
10
2026-04-08 • via Nuitee
A
Alexander • couple • il
10
2026-04-08 • via Nuitee
• extended_group • gb
9
2026-04-07 • via Nuitee
K
Kimmie • couple • us
10
Pros:

Expensive but a lovely treat to selves! The buffet breakfast was incredible!!

2026-04-07 • via Nuitee
F
Francis • solo_traveller • au
9
2026-04-07 • via Nuitee