Royal Lancaster London

Hotels
10 (6992 reviews)
Lancaster Terrace , London , gb

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Limited gym facilities
Breakfast menu could be larger

Categories

Cleanliness
10
General sentiment is positive regarding cleanliness, specifically mentioned in several reviews.
Service
10
Numerous reviews highlight the exceptional service from staff, particularly mentioning helpfulness and friendliness.
Location
10
The location is frequently praised for its convenience and proximity to attractions.
Room Quality
10
Rooms are described as clean, comfortable, and well-equipped, contributing to a positive impression.
Amenities
10
Some amenities like gym and breakfast quality received mixed reviews, indicating room for improvement.
Value for Money
10
Most guests feel that the experience justifies the price, with some minor concerns noted.
Food and Beverage
10
Breakfast is positively reviewed, however, there are suggestions to expand the menu.
Overall Experience
10
Guests consistently express a strong likelihood of recommending the hotel, highlighting exceptional stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Luxurious 5-Star London Hotel

Breath-Taking Views: Enjoy stunning views of the London skyline from this quiet 5-star hotel next to Hyde Park.

Exceptional Amenities: Indulge in the free 24/7 gym, two award-winning restaurants, and soundproofed rooms with Smart TVs and heated bathroom floors.

Culinary Delights: Experience authentic Thai cuisine at the Nipa Restaurant, rich meals at the Island Grill, and traditional afternoon tea at the Park Restaurant.

Make your London stay unforgettable at the Royal Lancaster London.

Important information:

Please note that private parking is available at the property.

Please note that the gym is for guests aged 18 and over only.

For nonrefundable booking, the cardholder must be present with the card used to make the payment at the hotel at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 55 per day.

Location

Property Video

Guest Reviews

10
Based on 6992 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
ANTONIO couple es
8
2026-05-09 via Nuitee
P
Patrice couple fr
10
perfection, back again sans le moindre doute
Pros:

besoin de changer de chambre et après un effort "moyen" d'une employée au Front Desk j'ai a contrario ensuite trouvé une réponse absolument parfaite à mes demandes. Ensuite La TV fonctionnait mais par pour le son Radio et l'équipe a immédiatement changé la TV dans la chambre attendu que je ne souhaitais plus changer de chambre donc une écoute total de Mik au front Desk, grand merci
Restaurant italien absolument parfait également, apport qualité prix exceptionnel en sus de l'accueil du personnel du restaurant, en particulier le manager aux petits soins

Cons:

rien

2026-05-09 via Nuitee
P
Paul couple im
9
2026-05-09 via Nuitee
S
Shahd couple qa
8
2026-05-08 via Nuitee
M
Musallam couple sa
8
2026-05-08 via Nuitee
A
Abdullah solo_traveller sa
10
كل شي ممتاز اعتقد هذا افضل في فندق في لندن مقارنة بالسعر والنظافة والخدمة فندق رائع عيبه الموقع يبعد تقريبا 15 دقيقة مشي
Pros:

كل شي ممتاز

Cons:

الموقع

2026-05-08 via Nuitee
S
Sarah couple gb
10
Pros:

The delux corner rooms are so comfortable and light, I love staying there, being right next to the underground station is perfect!

Cons:

Nothing

2026-05-08 via Nuitee
Z
Zuzanna family_with_children pl
10
wypoczęliśmy komfortowo :)
Pros:

Przepyszne śniadania, świeżo, coś na ciepło i zimno. Wszystko smaczne. Hotel w najlepszej lokalizacji.

2026-05-08 via Nuitee
V
Vuyokazi solo_traveller za
10
2026-05-08 via Nuitee
F
Farea solo_traveller sa
9
2026-05-07 via Nuitee
O
Olabode couple us
10
Pros:

Everything

Cons:

Nothing

2026-05-07 via Nuitee
M
Muhammad couple pk
10
2026-05-07 via Nuitee
M
Muhammad couple pk
10
2026-05-07 via Nuitee
J
Jakub couple cz
10
Pros:

Great location. Easy and fast access from Heathrow Airport by train. Amazing breakfast.

2026-05-07 via Nuitee
N
Natalie couple gb
10
Beautiful room. Lovely food. Excellent service. Welcoming and helpful efficient, kind staff.
Pros:

The staff were exceptional at Reception and Concierge.

2026-05-06 via Nuitee
R
Ranjit couple gb
10
2026-05-06 via Nuitee
O
Omar2 couple sa
10
2026-05-06 via Nuitee
M
Martin family_with_children at
9
2026-05-05 via Nuitee
N
Neil solo_traveller gb
8
2026-05-05 via Nuitee
L
Lee-Roy couple lu
9
2026-05-05 via Nuitee