Millennium Hotel and Conference Centre Gloucester London

Hotels
Millennium Hotels
7.6 (15795 reviews)
4-18 Harrington Gardens , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice ambience
Cons:
Expensive
Poor cleanliness
Bad service

Categories

Cleanliness
6.68
The room stunk of cigarette smoke and appeared tired and shabby.
Service
8.15
The manager was dismissive of concerns and offered poor customer service.
Location
9.69
The proximity to the conference centre was a significant positive aspect.
Room Quality
6.64
The club room was disappointing with a cigarette burn in the curtains.
Amenities
9.67
Overall presentation of the hotel was good.
Value for Money
5.63
Overpriced at £356 for one night and not worth the money.
Food and Beverage
7.68
Bad choice of breakfast.
Overall Experience
6.65
Overall very disappointing stay, not meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Luxurious Accommodation
The 4-star Millennium Gloucester Hotel London, located in stylish Kensington, offers elegant air-conditioned rooms with modern décor and top-notch amenities like flat-screen TVs and minibars.

Gastronomic Delights
Indulge in a variety of dining options at the hotel, including the award-winning Bugis Street Brasserie serving modern Singaporean cuisine, South West 7 for a delicious breakfast, and Humphrey’s Café and Bar for a relaxing evening.

Convenient Location
With Gloucester Road Tube Station just 100 meters away, easy access to top attractions like The Natural History Museum and Hyde Park, as well as proximity to the vibrant Knightsbridge district, make this hotel the perfect choice for your London stay.

Ready to experience luxury and convenience at its best? Book your stay at Millennium Gloucester Hotel London now!

Important information:

Please note the extra bed price does not include breakfast for the additional guest in the room.

All guests are required to present a valid debit or credit card upon arrival at check-in. The credit card used to make the booking will need to be processed at check in and an additional 100GBP authorization per stay will be made on arrival. The card will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property. This applies even if no additional charges are made during the stay. A damage deposit of 100GBP is required on arrival. This will be collected by credit card. You should be reimbursed on check out. The Deposit will be refunded in full via credit card, subject to an inspection of the property.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for £10 per person per night when using an existing bed.
    People 3 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Guest Reviews

7.6
Based on 15795 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.69
Room Quality: 6.64
Amenities: 9.67
Value for Money: 5.63
Food and Beverage: 7.68
Overall Experience: 6.65
G
Gillian family_with_children ie
8
Really good
Pros:

Great location. Club room was very good. Great staff and very good service

2026-05-16 via Nuitee
C
Clyde solo_traveller fr
7
Hôtel correct et bien placé.
Pros:

Hôtel correct et bien situé (juste en face du métro, quartier agréable).

Cons:

Rapport qualité prix insatisfaisant (assez élevé pour la prestation et les équipements).
Longue attente pour le petit-déjeuner mais cela était probablement lié au marathon qui se déroulait ce week-end là.

2026-05-16 via Nuitee
D
Dave family_with_children za
7
Other than the lack of early checkin/changing facilities, we had a good stay. The hotel is in a great location.
Pros:

Location.

Cons:

Our room had two double beds for a family of 4 but didnt leave much room for luggage. The aircon didnt work well (and the window could only open a fraction) but was adjusted for our second night. Bathroom a bit old. We asked for early checkin or a room to change in after a long haul flight but the hotel could only offer us the disabled bathroom to change in which was a big negative for us- we thought the hotel could have done better in this regard.

2026-05-16 via Nuitee
S
Sewell couple gb
10
2026-05-16 via Nuitee
D
Doreen couple gb
7
Great location for Royal Albert Hall
Pros:

The location was amazing

Cons:

NA

2026-05-16 via Nuitee
A
Alessandro family_with_children it
6
Pros:

La posizione è perfetta

Cons:

Sarebbe bello se dessero anche la possibilità di tenere i bagagli il giorno del check-out

2026-05-16 via Nuitee
C
Cesar family_with_children es
9
2026-05-16 via Nuitee
A
Alise family_with_children no
7
Ikke verdt pengene.
Pros:

Sentralt.

Cons:

Utdaterte rom. Badet trengte en rehabilitering. Mye støv på rommet.

2026-05-16 via Nuitee
P
Pam extended_group us
9
All the staff were excellent very friendly and helpful
Pros:

N/A

Cons:

Ice available

2026-05-16 via Nuitee
J
Janet solo_traveller us
8
2026-05-15 via Nuitee
A
Alnuaimi couple ae
1
2026-05-15 via Nuitee
F
Faisal extended_group qa
10
2026-05-15 via Nuitee
A
Ashraf couple ae
9
2026-05-15 via Nuitee
عبدالله الزنيدي family_with_children sa
10
Pros:

طاقم الإستقبال جميعهم من مدخل الفندق إلى مكتب الإستقبال

Cons:

عدم وجود مناديل وقوارير ماء في الغرفة. وافادوا مسؤلي غرف ان هذا غير مشمول في توفير هذه الخدمة. شكرا لهم جميعا

2026-05-15 via Nuitee
P
Paul solo_traveller gb
1
2026-05-14 via Nuitee
H
Helge solo_traveller no
8
2026-05-14 via Nuitee
N
Nicholas solo_traveller gb
10
Will be back for sure
Pros:

Friendly welcome on arrival / comfortable and clean room / great location close to the tube and pleasant part of London.

Cons:

Really all fine.

2026-05-14 via Nuitee
M
Marwa couple bh
4
Nothing except the location made the stay worth it
Pros:

The location

Cons:

Cleanliness of the rooms especially in floor 2, the hygiene, value for money and customer service

2026-05-13 via Nuitee
L
Lisbeth solo_traveller lu
8
Smart, centrally located hotel
Pros:

Good sized room for London, very quiet most ofbthe time,comfortable bed, great location !!!

Cons:

Would have been nice with wine glasses in the room! Two smaller covers in the bed instead of one huge one. And the eternal sound of other room doors banging when shutting automatically. This is a problem in most hotels.There must be something to be done about this !!!!Some type of quieting lining or so...

2026-05-13 via Nuitee
D
Durmishaj family_with_children dk
9
2026-05-13 via Nuitee