Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful views
Cons:
Dirty bathrooms
No swimming pool
High breakfast cost

Categories

Cleanliness
8.39
Some reviews mentioned that the bathroom was dirty and the room could be cleaner.
Service
9.86
Staff were consistently praised as exceptional, welcoming, and professional.
Location
9.4
Multiple reviews highlight the great location of the hotel.
Room Quality
8.85
Rooms were clean and comfortable, with great views, although some felt dated.
Amenities
8.38
Some amenities were noted as lacking, such as a swimming pool.
Value for Money
8.84
Some comments indicate a feeling that the price did not align with the room quality.
Food and Beverage
8.89
Food service was mentioned positively, but breakfast costs were noted as high.
Overall Experience
9.36
Guests enjoyed their stay, praising the overall experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Luxurious Rooms with Panoramic Views
Experience the breathtaking cityscape from levels 36-50, overlooking the Yarra River and Port Phillip Bay. The chic modern furnishings and high-tech amenities ensure a comfortable stay with a touch of French elegance.

Club Sofitel Executive Lounge
Elevate your stay with exclusive access to the highest executive lounge in the city. Indulge in personalized service, signature meals, and drinks while enjoying stunning city views from the 35th floor.

Dining and Fitness Experiences
Savor sophisticated dining at No35 restaurant, sip on cocktails at Atrium Bar on 35, and stay active at the fully equipped SoFIT gymnasium on level 36. Enjoy panoramic views while dining and working out.

Immerse yourself in luxury and convenience at Sofitel Melbourne on Collins. Book now for an unforgettable experience in the heart of Melbourne CBD.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Video

Guest Reviews

9
Based on 1634 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
L
loran solo_traveller au
9
Pros:

In an ideal position in the CBD of Melbourne

2026-08-29 via Nuitee
I
Izabel20 solo_traveller au
9
Wonderful hotel
Pros:

We stayed 5 nights. Location was great, tram stop right outside the door. Check in and out was quick, Rodrigo was very helpful and all the gentleman outside were fantastic, polite and welcoming. Plenty of restaurants and food close by.

Cons:

After Rodrigo had wonderfully checked us in, when returning to collect our key when room was ready, the woman who saw to us was very unpleasant.

2026-08-28 via Nuitee
D
Donna solo_traveller au
10
2026-08-27 via Nuitee
M
Michael couple au
9
2026-08-24 via Nuitee
P
Paul couple au
8
Pros:

Parking fees were to high. Considering we already paid a decent rate for the room

Cons:

Parking fees

2026-08-24 via Nuitee
A
Anne solo_traveller au
10
2026-08-24 via Nuitee
K
Kristy extended_group au
9
2026-08-23 via Nuitee
D
Dundas couple au
10
2026-08-22 via Nuitee
P
Peter couple au
10
2026-08-22 via Nuitee
A
Aida solo_traveller au
10
Pros:

Location, view from our room, service. It would be nice if there are some cutleries an small plates and complimetary champagne.

Cons:

As above

2026-08-18 via Nuitee
E
Elina solo_traveller au
10
2026-08-18 via Nuitee
M
MICHAEL couple au
10
Lovely weekend away awesome hotel very comfortable great view
Pros:

Great location

2026-08-17 via Nuitee
N
Narelle couple au
8
Will definitely be back. Superb.
Pros:

Location is great. Tram stop outside, excellent restaurants and shopping nearby. Hotel rooms are on high floors, so no street noise. Rooms are excellent and bed so comfortable… slept sooo well. Housekeeping and concierge were superb.

Cons:

The food options were pretty ordinary. I wouldn’t recommend eating at the hotel, but so many amazing alternatives nearby.

2026-08-17 via Nuitee
G
Giuseppe solo_traveller au
8
Cons:

The vanity unit was protruding into shower alcove with the shower glass cut around it. Not very smart fix - needs to be addressed before someone has a fall and hit their head.

2026-08-17 via Nuitee
T
TAM couple au
5
Sofitel Melbourne didn't quite meet my expectations.
Pros:

The room was clean and comfortable.
The hotel was in a good location with restaurants and designer shopping precinct all within walking distance.

Cons:

Upon arriving at reception, there was a football function happening which was that loud we could not hear the staff at check-in.
The room and package explanation was poor, with me having to confirm if breakfast was included as per my booking.
The lifts were painfully slow throughout our entire stay.

2026-08-17 via Nuitee
S
Salvatore solo_traveller au
10
Pros:

Comfortable and clean.
For a short stay I was relaxed

2026-08-17 via Nuitee
J
Joseph couple au
10
A fantastic weekend away from home.
Pros:

Very comfortable very high up and the atrium bar was magnificent.

Cons:

Cannot decide at all. Because it was really good most of the time.

2026-08-17 via Nuitee
L
linda solo_traveller au
9
2026-08-16 via Nuitee
S
stephen couple au
9
2026-08-16 via Nuitee
C
Carly solo_traveller au
10
2026-08-14 via Nuitee