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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Kid meals
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Public transport tickets
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Rooms with Panoramic Views
Experience the breathtaking cityscape from levels 36-50, overlooking the Yarra River and Port Phillip Bay. The chic modern furnishings and high-tech amenities ensure a comfortable stay with a touch of French elegance.
Club Sofitel Executive Lounge
Elevate your stay with exclusive access to the highest executive lounge in the city. Indulge in personalized service, signature meals, and drinks while enjoying stunning city views from the 35th floor.
Dining and Fitness Experiences
Savor sophisticated dining at No35 restaurant, sip on cocktails at Atrium Bar on 35, and stay active at the fully equipped SoFIT gymnasium on level 36. Enjoy panoramic views while dining and working out.
Immerse yourself in luxury and convenience at Sofitel Melbourne on Collins. Book now for an unforgettable experience in the heart of Melbourne CBD.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs AUD 75 per day.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for AUD 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Terence in guest services was fantastic. He was extremely accommodating and always happy to share his extensive knowledge of the best places to go in Melbourne. He is definitely an asset to Sofitel Melbourne.
Nothing
Staff attentive and accommodating, rooms clean and spacious. Bed and pillows comfortable. Short walk to the city centre.
Fantastic location, very friendly staff, fabulous breakfast, clean and comfortable.
The hotel is close to half a century old and in some aspects shows its age. We stayed in a corner suit on the 48th floor which was spacious and well-equipped. The numerous windows each have their on shade blinds and wooden shutters to block out light completely. In our suite an annoying red light was blinking all night from the rooftop of the building next door which I assume was a building height warning device although the hotel is 3 floors higher; the light made it necessary to close the shutters after sunset. The paradox of a suite in this price-category was that it only had a bathtub and no separate shower. The light sensors at waist height activate each time one enters the bathroom and also triggers the dressing room lights which are very bright and disturb the other person in bed sleeping. Evening turndown is good however bandwidth of the time it is provided was not ideal on several occasions. A refurbished equivalent suite is available on the 50th floor (called the Celestial Floor) for an astronomical surcharge. The club lounge is located on the 35th floor and serves breakfast, afternoon tea and canapés. One annoying aspect are the double-sided televisions which are placed every four tables and are permanently switched on constantly drawing attention to visuals without sound.
Incredible location local to everything in the centre. Fab area close by with shops, cinema and bar on site.
There really wasn’t anything not to like!
Beautiful view
Staff very accommodating and friendly
First the location. The location is great. Right on Collins avenue. Hotel is on top of a profession building so - floor 35 and up are the hotel. The rooms are comfortable but the hotel decor is quite dated. Service however is excellent.
We were on the 44th floor and we could see the bright lights from the skyscraper next to us. The lights were painful. Noise was an issue. You could hear the band two blocks away and the Rugby match from the stadium 2 km away.
Close walk to most sites and nearby restaurants. The last part is especially true because the hotels offers only one restaurant and a bar (with a very limited food menu). We did not try No 35 for dinner, because we did have the buffet breakfast for $A42 pp. Thought the food quality well below par, not up to Sofitel standards. The croissants on our Saturday morning stay -- were stale, the eggs were liquid, the bacon was under cooked. The eggs, bacon and potatoes were cold. The restaurant is tiny for the number of rooms and if you try for a table after 0830h on the weekend you will likely wait.
WiFi as a Accor member was excellent. No issue streaming or using a VPN to the States.
We enjoyed our stay, but as I stated there are better properties in the area.
We had a really good stay in the Sofitel on Collins and it is well located. The rooms were quite spacious and luxuriously comfortable. Staff were extra helpful and breakfasts were very good.
Probably a little expensive in peak times.
Location and staff
A little bit dated but still very good
地点很好，我们在这里跨年，在宾馆房间里看了烟花。健身房不错。
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