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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Kid meals
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Public transport tickets
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Rooms with Panoramic Views
Experience the breathtaking cityscape from levels 36-50, overlooking the Yarra River and Port Phillip Bay. The chic modern furnishings and high-tech amenities ensure a comfortable stay with a touch of French elegance.
Club Sofitel Executive Lounge
Elevate your stay with exclusive access to the highest executive lounge in the city. Indulge in personalized service, signature meals, and drinks while enjoying stunning city views from the 35th floor.
Dining and Fitness Experiences
Savor sophisticated dining at No35 restaurant, sip on cocktails at Atrium Bar on 35, and stay active at the fully equipped SoFIT gymnasium on level 36. Enjoy panoramic views while dining and working out.
Immerse yourself in luxury and convenience at Sofitel Melbourne on Collins. Book now for an unforgettable experience in the heart of Melbourne CBD.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs AUD 75 per day.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for AUD 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Location and staff
A little bit dated but still very good
Location was perfect. Amazing views
Breakfast was a complete shambles. Long wait for table and barely anything left when it was our turn.
Time to update from shower over bath arrangement in bathroom.
地点很好，我们在这里跨年，在宾馆房间里看了烟花。健身房不错。
Gorgeous, classy, room and excellent staff who went out of their way for us.
Everything was great
The location is excellent, great restaurants, cafes and theatres at your door stop. Great hotel that still feels sumptuous regardless of age.
The bed wasn't as comfortable as expected. Mattress was too hard for my arthritic hips. Glasses were not clean and had to ask for fresh ones.
Good standard : good location : good people : good weather
The views of the city and the bay were absolutely stunning
Highly recommend this hotel. It had sultry ambience and a sense of luxury for sure. The hotel room itself was modern and clean. The shower was not the best. As a couple we didn't need the step in bath option and the showerhead was really disappointing. The water pressure was low and difficult to get the temperature just right. It was either too hot or too cold. Other than this I found the overall hotel experience very welcoming and would recommend it to others. Room service was also top notch. Loved the Sofitel.
The room had a nice view of the city’s skyline. The welcome drink was great.
We had to wait about 20 minutes to get a table for breakfast as it was busy. The staff was very apologetic about the wait and said they would extend it for an extra 15 minutes.
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