Leonardo Hotel Cardiff

Hotels
•
Leonardo Hotels
8.5 (9221 reviews)
1 Park Place , Cardiff , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Good breakfast
Comfortable rooms
Great location
Cons:
Issues with air conditioning
Noisy guests
Smells in the room

Categories

Cleanliness
8.21
Good overall cleanliness, but some guests noted issues such as odor and noisy guests affecting the stay.
Service
9.18
Excellent service from staff, very polite and helpful throughout.
Location
9.22
Ideal location, convenient for accessing nearby attractions.
Room Quality
8.17
Rooms were comfortable but experienced some issues with amenities like air conditioning.
Amenities
7.7
Amenities noted as outdated but there was a good breakfast and spacious rooms.
Value for Money
8.66
Decent pricing for the quality and experience provided.
Food and Beverage
8.21
Breakfast was generally good, but some complaints were noted about the timing and quality.
Overall Experience
8.68
Overall positive experiences with some minor issues that didn't overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:15

Property Description

Victorian Charm and Modern Comforts

Leonardo Hotel Cardiff, formerly Jurys Inn, offers a blend of Victorian charm in a central Cardiff location. The hotel's stylish rooms feature Dream beds, air conditioning, and flat-screen TVs, ensuring a comfortable stay. Guests can enjoy the convenience of 24-hour room service and luxury private shower rooms with all the necessary amenities.

Relaxing Lounge and Dining Options

Unwind in the hotel's lounge with a drink or opt for a light meal in the relaxed atmosphere. The on-site restaurant and bar provide a convenient dining option for guests looking to indulge in delicious food and drinks.

Prime Location for City Exploration

Explore Cardiff's top attractions like the Principality Stadium, Cardiff Castle, and Motorpoint Arena, all within walking distance from the hotel. With Queen Street's shops right at your doorstep, Leonardo Hotel Cardiff offers the perfect base for your city adventures.

Book your stay at Leonardo Hotel Cardiff now for a perfect blend of comfort and convenience during your Cardiff visit.

Important information:

Bookings of 10 rooms or more will be subject to a separate group contract, which will be sent directly by the hotel. This is our closet parking lot where guests can park for £28 per 24 hours. Leonardo Hotel Cardiff can validate guest parking tickets for this car park giving a 10% discount on this charge. Discount is also offered for pre-booked spaces via the NCP Website, Capital Shopping Car Park – North Edwards Street, CF10 2HH This is a shopping center car park 5 minutes’ walk from the hotel. The car park is closed between midnight and 6am. Guests can park for £18 per 24 hours. Discount is offered for pre-booked spaces via www.citycentre.apcoa.co.uk reducing it to £8 per 24 hours.

Please note limited availability private parking is available on site (reservation is not possible) and costs GBP £25 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.5
Based on 9221 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Michael • solo_traveller • gb
8
Great value in a good location
Pros:

Spacious clean rooms, with bonus of secure car parking which is free if you have a blue badge

Cons:

A/C rattled a bit

2026-09-19 • via Nuitee
J
James • couple • gb
7
Pros:

location

Cons:

Smell of cannabis at night from the alleyway under our window

2026-09-19 • via Nuitee
O
Oliver • couple • de
8
2026-09-19 • via Nuitee
G
George • solo_traveller • gb
10
2026-09-19 • via Nuitee
A
Anci • solo_traveller • se
8
Pros:

Väldigt bra läge i centrum. Cirka 15 minuters promenad från tågstationen. Nära till sevärdheterna. God frukost. Bra säng.

Cons:

Lyhört när folk pratade i korridoren. Heltäckningsmattan i rummet kändes inte så fräsch.

2026-09-19 • via Nuitee
M
Mumbi • couple • gb
10
It was simply wonderful.
Pros:

Central to amenities

Cons:

Can be noisy at times due to location

2026-09-19 • via Nuitee
J
JohnB9 • couple • gb
8
City centre hotel stay
Pros:

Staff were very friendly. Easy check in.

Cons:

Beds were very narrow. Breakfast was poor selection for price.
Bathroom sink tap was difficult to work and shot water across the sink.

2026-09-19 • via Nuitee
R
Rob • extended_group • nl
9
2026-09-18 • via Nuitee
S
Sarria • couple • gb
8
Pros:

The hotel looked very lovely and luxury. The bed was very comfortable. I liked the service

Cons:

The breakfast was a problem for us. Something we ate made us immediately react poorly. Stomach issues and needing the toilet. The quality of the breakfast wasn’t very good, the sausages and bacon tasted cheap and with us also having issues I’d say We would stay again but wouldn’t have the breakfast.
The parking is good they have it but abit dear in pricing

2026-09-18 • via Nuitee
E
Elizabeth • extended_group • gb
9
Excellent overall would definitely recommend to anyone.
Pros:

I think the room was nice and I enjoyed the breakfast. All the staff were friendly especially in the breakfast sitting.

Cons:

Water in the show was cold

2026-09-18 • via Nuitee
J
Joe • couple • dk
10
How to enjoy Cardiff
Pros:

Hele opholdet og atmosfæren
Personalet var venlig og imødekommende
Morgenmaden var rigtig god og varieret
Værelset var stor og behageligt
Beliggenheden er fremragendr

Cons:

Ingenting

2026-09-18 • via Nuitee
S
Seren • couple • gb
9
2026-09-18 • via Nuitee
H
Helen • couple • gb
7
Good location
Pros:

Dated but clean

Cons:

Nice staff but all a bit dated

2026-09-18 • via Nuitee
R
Roels • extended_group • be
9
Cons:

Berging voor onze 4 fietsen

2026-09-18 • via Nuitee
A
Alex • solo_traveller • gb
9
Pros:

Staff were friendly and helpful, room was comfortable and clean, breakfast was nice and with a large range of hot and cold foods.

Cons:

Room was probably due some re-decoration soon, just some scratched up looking furniture and older looking carpet brought it down a little bit, didn't detract from my stay.

2026-09-18 • via Nuitee
S
Soumitra • couple • gb
8
Great stay.
Pros:

Clean rooms and bathrooms
Excellent location

Cons:

Air conditioning not functioning properly
Option of breakfasts

2026-09-17 • via Nuitee
V
Verhoest • solo_traveller • gb
9
2026-09-17 • via Nuitee
R
RS • couple • gb
6
Good location and hotel, spoilt by overly hot rooms and poor room service
Pros:

Good location, reasonable value, comfortable beds and decent size room

Cons:

Rooms were very hot, aircon didn't work, raised this but never got fixed. Forced to keep windows open through the night and very noisy due to central location, so we couldn't sleep.

Also, despite leaving the sign on the door for room service at 10am, no one had come by the time we came back at 4pm, to relax and get ready before heading out for 5pm. Shortly after someone came and insisted they would only clean now between 4-5pm. We said that was not convenient, they had had 6 hours to come and didn't, and to come back after 5pm. A few minutes later someone else came saying this would not be possible and not at all understanding. Staff at reception and in the restaurant/bar were good, but room service poor and inflexible.

The two points above marred our stay and wouldn't go back here because of it.

2026-09-17 • via Nuitee
A
Alexandr • solo_traveller • ru
10
2026-09-17 • via Nuitee
L
Lara • solo_traveller • gb
10
2026-09-16 • via Nuitee