Leonardo Hotel Cardiff

Hotels
Leonardo Hotels
8.5 (7617 reviews)
1 Park Place , Cardiff , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Good breakfast
Comfortable rooms
Great location
Cons:
Issues with air conditioning
Noisy guests
Smells in the room

Categories

Cleanliness
8.21
Good overall cleanliness, but some guests noted issues such as odor and noisy guests affecting the stay.
Service
9.18
Excellent service from staff, very polite and helpful throughout.
Location
9.22
Ideal location, convenient for accessing nearby attractions.
Room Quality
8.17
Rooms were comfortable but experienced some issues with amenities like air conditioning.
Amenities
7.7
Amenities noted as outdated but there was a good breakfast and spacious rooms.
Value for Money
8.66
Decent pricing for the quality and experience provided.
Food and Beverage
8.21
Breakfast was generally good, but some complaints were noted about the timing and quality.
Overall Experience
8.68
Overall positive experiences with some minor issues that didn't overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:15

Property Description

Victorian Charm and Modern Comforts

Leonardo Hotel Cardiff, formerly Jurys Inn, offers a blend of Victorian charm in a central Cardiff location. The hotel's stylish rooms feature Dream beds, air conditioning, and flat-screen TVs, ensuring a comfortable stay. Guests can enjoy the convenience of 24-hour room service and luxury private shower rooms with all the necessary amenities.

Relaxing Lounge and Dining Options

Unwind in the hotel's lounge with a drink or opt for a light meal in the relaxed atmosphere. The on-site restaurant and bar provide a convenient dining option for guests looking to indulge in delicious food and drinks.

Prime Location for City Exploration

Explore Cardiff's top attractions like the Principality Stadium, Cardiff Castle, and Motorpoint Arena, all within walking distance from the hotel. With Queen Street's shops right at your doorstep, Leonardo Hotel Cardiff offers the perfect base for your city adventures.

Book your stay at Leonardo Hotel Cardiff now for a perfect blend of comfort and convenience during your Cardiff visit.

Important information:

Bookings of 10 rooms or more will be subject to a separate group contract, which will be sent directly by the hotel. This is our closet parking lot where guests can park for £28 per 24 hours. Leonardo Hotel Cardiff can validate guest parking tickets for this car park giving a 10% discount on this charge. Discount is also offered for pre-booked spaces via the NCP Website, Capital Shopping Car Park – North Edwards Street, CF10 2HH This is a shopping center car park 5 minutes’ walk from the hotel. The car park is closed between midnight and 6am. Guests can park for £18 per 24 hours. Discount is offered for pre-booked spaces via www.citycentre.apcoa.co.uk reducing it to £8 per 24 hours.

Please note limited availability private parking is available on site (reservation is not possible) and costs GBP £25 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 1 year old to 16 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Guest Reviews

8.5
Based on 7617 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
K
Katie couple gb
9
2026-02-14 via Nuitee
B
Ben couple gb
10
Pros:

Staff were polite and helpful, room was large and clean and location was great for centre of Cardiff and the Utilita arena

Cons:

Nothing to report

2026-02-14 via Nuitee
J
Jake couple gb
10
Pros:

Staff are very friendly and always there to help. Rooms are clean and well set out

Cons:

N/a

2026-02-14 via Nuitee
A
Aisha solo_traveller gb
10
Worth the price and would definitely recommend it
Pros:

Clean rooms and kind reception staff.

Cons:

Room was a bit cold.

2026-02-14 via Nuitee
N
Nahid solo_traveller gb
7
A weekend in cardiff
Pros:

The hotel was clean and kid friendly. The staff was very helpful and extremely professional. They even upgraded our room as we were travelling with kids. The location is amazing with lots of halal options nearby.

Cons:

They provide free water bottles just once for the entire stay, as they said their tap water is drinkable. They did not have space in their parking so we parked at ncp parking and were given 10 percent discount code but however this code works only if you pay on site and not online.

2026-02-14 via Nuitee
M
M couple gb
3
Not good
Pros:

Good location and staff friendly.

Cons:

Unfortunately, even though the lady checking us in spend some time trying to be helpful and accommodate our already submitted request for a quiet room, we didn't get one - although the reasoning she gave was understandable; a room facing an alley opposite the main entrance. The rooms have old fashioned single glazed sash windows that let all sound in, and at 2.20 am a lorry/road sweeper came and sounded like it was entering the room with some difficulty. Then a couple of hours later came the bin lorries that made a loud banging and crashing noises emptying bins that lined the whole alley. When you were then wide awake you could hear a mingle of drunks in the main pedestrian Street and the seagulls scrapping on the roof tops.
Breakfast is a mix of standard English b.fast with scrambled eggs that look oily and as if they came from a packet of 'ready mix'. Some dried slices of cheese to go with cheap bread.
Not good, despite the friendly staff I am afraid.

2026-02-14 via Nuitee
M
Maide couple tr
7
2026-02-14 via Nuitee
S
Sam couple gb
8
Ok could do woth improvement
Pros:

Very nice, friendly staff and good location

Cons:

Builders starting work at 7 woth drills ext out side and could hear with windows shut
Went for breakfast before 10 on Saturday not many items out or left and not even butter asked staff but wasn't to fussed and didn't replenish most items u like day before

2026-02-14 via Nuitee
V
Valerie couple gb
8
2026-02-14 via Nuitee
P
Polly couple gb
9
Great short stay, hotel was clean and staff were helpful
Pros:

Beautiful central location

2026-02-14 via Nuitee
S
samantha solo_traveller gb
8
Nice and central with good value for money
Pros:

Great location, right next to the theatre. Staff were exceptional and welcoming

Cons:

Because it’s in town you do get noise from the centre

2026-02-13 via Nuitee
D
Daniel solo_traveller gb
10
Would recommend, staff were great
Pros:

Staff were brilliant. Good size room for the price.

Cons:

Nothing.

2026-02-13 via Nuitee
C
Craig Rees couple gb
9
Pros:

Stayed with you a number of times and was given a free room upgrade on our recent stay which was realy appreciated .lovey and spacious room .breakfast was lovely .plenty of choice

2026-02-13 via Nuitee
T
Tor couple gb
9
Well worth staying here. We will do so again.
Pros:

Perfect location. Excellent staff. Spotlessly clean.

2026-02-13 via Nuitee
P
Paul couple gb
10
Pros:

Everything was excellent

2026-02-13 via Nuitee
C
Christopher couple gb
10
2026-02-13 via Nuitee
H
Helen couple gb
9
Great stay in Cardiff
Pros:

Great location with easy access to city centre, shops bars and restaurants. The room was spacious, clean and comfortable. The breakfast was good and well labelled for those with allergies.

2026-02-13 via Nuitee
S
shela family_with_children gb
10
Just right for theatre trip 2min. Walk. Would definitely stay again.
Pros:

Large room with bottled water, beverage tray. Twin room with toiletries, great central location with car park, easy check in and out with friendly helpful professional staff. Safe and working fridge.

Cons:

Overlooked car park so noisy. The very hot towel rail, narrow bath is difficult to access and get out of due to fixed shower panel.

2026-02-13 via Nuitee
K
KEVIN PAUL couple gb
10
2026-02-12 via Nuitee
X
Xante couple gb
10
2026-02-12 via Nuitee