Hyatt Regency San Antonio Riverwalk

Hotels
•
Hyatt Regency
8.8 (2158 reviews)
123 Losoya , San Antonio , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with room maintenance
High prices and unexpected fees

Categories

Cleanliness
8.08
Multiple reviews mentioned issues with water pressure and hot water, indicating a lack of thorough cleanliness and maintenance.
Service
9.55
Several reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
10
The location was frequently praised, particularly its proximity to the Riverwalk and other attractions.
Room Quality
8.54
Some reviews indicated the rooms were okay but mentioned various issues, including erratic thermostats and lack of soundproofing.
Amenities
8.57
While the hotel had good amenities, some guests felt certain services like room service were lacking.
Value for Money
8.03
Complaints about pricing and inconsistency in fees suggested that guests felt the value for money was below expectations.
Food and Beverage
8.58
Food and drinks were generally rated positively, but the unexpected high breakfast cost was a downside.
Overall Experience
9.07
Despite some setbacks, many guests enjoyed their overall stay, particularly valuing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Rooftop Pool with City Views

Experience luxury at its finest with our rooftop pool offering breathtaking 360-degree views of the city. Relax and unwind in style while enjoying the vibrant atmosphere of the San Antonio River Walk.

Elegant Guest Rooms with Modern Amenities

Indulge in comfort with our spacious guest rooms equipped with free WiFi, 42-inch flat-screen TVs, and designer bath amenities. Whether you're here for business or leisure, we ensure a relaxing stay with thoughtful touches in every corner.

Dining and Entertainment Options

Satisfy your cravings with Texas-style cuisine at Q Restaurant or sip on a creative cocktail at Q Bar. Looking for a quick bite? Visit Mkt. Place for a snack. With a variety of dining and entertainment options, we have something for every palate.

Book now and elevate your stay at Hyatt Regency San Antonio Riverwalk.

Important information:

Please note that valet parking is available for an additional fee. Please contact the property for details.

Please note: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2158 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 9.07
A
Alexis • family_with_children • fr
10
Parfais
2026-05-15 • via Nuitee
S
surafel • solo_traveller • us
8
2026-05-11 • via Nuitee
B
Barbara • couple • us
10
Pros:

Great location.

Cons:

N/A

2026-05-08 • via Nuitee
S
Sangmin • solo_traveller • kr
10
2026-05-07 • via Nuitee
P
Paolo • solo_traveller • it
10
2026-05-07 • via Nuitee
N
Naitrani • couple • us
10
2026-05-06 • via Nuitee
S
Steven • couple • us
9
Enjoyed our stay. Will stay here again but not pay for a River Walk view.
Pros:

Amazing lobby. Friendly and helpful staff. Right on the River Walk.

Cons:

We booked a River Walk view which it wasn't much of a view. Outside our window (Room 178) was a view of the roof top of the Rainforest Cafe. We could see a corner of the River Walk through the tree branches, but not what we expected.

2026-05-05 • via Nuitee
A
Amanda • solo_traveller • us
8
It was very nice, but it could improve
Pros:

Very nice hotel.

Cons:

Beds mattress

2026-05-05 • via Nuitee
G
Gillian • couple • gb
9
Great location and service.
Pros:

Location

2026-05-05 • via Nuitee
P
Paula • couple • us
10
It was a great stay. Would definitely stay there again!
Pros:

I loved the location. The room had blackout curtains! I slept great!

Cons:

That I had to pay for coffee

2026-05-05 • via Nuitee
S
Stevie • extended_group • us
10
2026-05-05 • via Nuitee
M
Michael • couple • us
10
Loved it
Pros:

The location

2026-05-04 • via Nuitee
E
Emilia • solo_traveller • us
10
2026-05-02 • via Nuitee
R
Reggie • solo_traveller • us
10
Pros:

Location and cleanliness

Cons:

Nothing I didn't like everything was Great!!!

2026-05-02 • via Nuitee
P
Perez • family_with_children • us
10
2026-04-30 • via Nuitee
P
Patricia • couple • us
8
2026-04-30 • via Nuitee
K
Kim • couple • us
10
2026-04-29 • via Nuitee
R
Racheal • couple • us
10
Pros:

Very nice

Cons:

N/A

2026-04-28 • via Nuitee
D
David • couple • us
8
2026-04-28 • via Nuitee
R
Rob • couple • us
9
Great location, staff was very helpful.
Pros:

Great location!

Cons:

We were there during the Fiesta, so it was pretty loud past midnight.

2026-04-28 • via Nuitee