Hyatt Regency San Antonio Riverwalk

Hotels
Hyatt Regency
8.8 (2378 reviews)
123 Losoya , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with room maintenance
High prices and unexpected fees

Categories

Cleanliness
8.08
Multiple reviews mentioned issues with water pressure and hot water, indicating a lack of thorough cleanliness and maintenance.
Service
9.55
Several reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
10
The location was frequently praised, particularly its proximity to the Riverwalk and other attractions.
Room Quality
8.54
Some reviews indicated the rooms were okay but mentioned various issues, including erratic thermostats and lack of soundproofing.
Amenities
8.57
While the hotel had good amenities, some guests felt certain services like room service were lacking.
Value for Money
8.03
Complaints about pricing and inconsistency in fees suggested that guests felt the value for money was below expectations.
Food and Beverage
8.58
Food and drinks were generally rated positively, but the unexpected high breakfast cost was a downside.
Overall Experience
9.07
Despite some setbacks, many guests enjoyed their overall stay, particularly valuing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Rooftop Pool with City Views

Experience luxury at its finest with our rooftop pool offering breathtaking 360-degree views of the city. Relax and unwind in style while enjoying the vibrant atmosphere of the San Antonio River Walk.

Elegant Guest Rooms with Modern Amenities

Indulge in comfort with our spacious guest rooms equipped with free WiFi, 42-inch flat-screen TVs, and designer bath amenities. Whether you're here for business or leisure, we ensure a relaxing stay with thoughtful touches in every corner.

Dining and Entertainment Options

Satisfy your cravings with Texas-style cuisine at Q Restaurant or sip on a creative cocktail at Q Bar. Looking for a quick bite? Visit Mkt. Place for a snack. With a variety of dining and entertainment options, we have something for every palate.

Book now and elevate your stay at Hyatt Regency San Antonio Riverwalk.

Important information:

Please note that valet parking is available for an additional fee. Please contact the property for details.

Please note: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2378 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 9.07
C
ciko solo_traveller it
9
Posizione speciale!
Pros:

Posizione,amenities e design

Cons:

Servizio valet lento

2026-08-29 via Nuitee
C
Castillo couple us
10
2026-08-26 via Nuitee
C
Cesar couple us
10
2026-08-25 via Nuitee
B
Bermudez Manrique extended_group mx
10
2026-08-25 via Nuitee
C
cypress couple us
8
2026-08-24 via Nuitee
C
Christopher solo_traveller us
10
Pros:

Staff

Cons:

The pool was closed and they didn't say anything at check inn

2026-08-24 via Nuitee
P
Pam solo_traveller us
10
Pros:

The location was awesome! We could walk everywhere along the Riverwalk.

Cons:

The price of the breakfast buffet.

2026-08-24 via Nuitee
T
Tracy couple us
10
Our 25th wedding anniversary.. staying at the Hyatt on the river walk gave us access to everything.
Pros:

Very clean, presentable and in a very good location. We valet parked and didn’t have to get the car until we were headed home.

Cons:

N/A

2026-08-23 via Nuitee
L
Loera extended_group us
9
2026-08-23 via Nuitee
M
mitzi couple us
10
2026-08-22 via Nuitee
D
Deveral family_with_children us
10
2026-08-22 via Nuitee
M
Margarita couple us
10
I enjoyed the stay
Pros:

What I liked about staying at the Hyatt Regency San Antonio Riverwalk is the rooms are very clean, and the riverwalk is behind the hotel. I would definitely book again at the Hyatt Regency.

Cons:

N/A

2026-08-21 via Nuitee
D
Dominguez family_with_children us
10
We thoroughly enjoyed our stay at the Hyatt Riverwalk and will definitely be staying here again!
Pros:

The location was perfect! The proximity to the Riverwalk was excellent. There were plenty bars and restaurants within walking distance. The bed was comfortable and the room was spacious. The staff at the front desk and the housekeepers were very friendly and helpful.

Cons:

The view of the riverwalk from our room was a bit disappointing because you could only get a glimpse of it.

2026-08-20 via Nuitee
C
Claudia family_with_children us
8
2026-08-18 via Nuitee
E
Esset solo_traveller us
10
Pros:

Awesome time and location

2026-08-18 via Nuitee
R
Ruben family_with_children us
10
Pros:

Loved how clean it was and it was right on Riverwalk, which we enjoyed!

2026-08-18 via Nuitee
S
Sanchez solo_traveller us
6
2026-08-17 via Nuitee
T
Troy solo_traveller us
5
Pros:

The place was clean and nice. Quick access to riverwalk and the city where i didnt have to use my car

Cons:

When checking in was not notified all all the extras i was afforded. Was not told of the drink i could get or free waters. Also was not explained that the 12.00 room credit per only could be used towards the food or drink. So i lost both days. Communication was horrible on that. Most times good quality hotels explain that stuff so u get all you pay for.

2026-08-17 via Nuitee
H
Hiroko solo_traveller us
10
楽しかった
Pros:

リバーウォークに直結していた

Cons:

駐車場案内を事前にして欲しかった

2026-08-17 via Nuitee
W
Willis extended_group us
8
Pros:

location

Cons:

extra resort fees and expensive valet

2026-08-17 via Nuitee