Hyatt Regency San Antonio Riverwalk

Hotels
•
Hyatt Regency
8.8 (2008 reviews)
123 Losoya , San Antonio , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with room maintenance
High prices and unexpected fees

Categories

Cleanliness
8.08
Multiple reviews mentioned issues with water pressure and hot water, indicating a lack of thorough cleanliness and maintenance.
Service
9.55
Several reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
10
The location was frequently praised, particularly its proximity to the Riverwalk and other attractions.
Room Quality
8.54
Some reviews indicated the rooms were okay but mentioned various issues, including erratic thermostats and lack of soundproofing.
Amenities
8.57
While the hotel had good amenities, some guests felt certain services like room service were lacking.
Value for Money
8.03
Complaints about pricing and inconsistency in fees suggested that guests felt the value for money was below expectations.
Food and Beverage
8.58
Food and drinks were generally rated positively, but the unexpected high breakfast cost was a downside.
Overall Experience
9.07
Despite some setbacks, many guests enjoyed their overall stay, particularly valuing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Rooftop Pool with City Views

Experience luxury at its finest with our rooftop pool offering breathtaking 360-degree views of the city. Relax and unwind in style while enjoying the vibrant atmosphere of the San Antonio River Walk.

Elegant Guest Rooms with Modern Amenities

Indulge in comfort with our spacious guest rooms equipped with free WiFi, 42-inch flat-screen TVs, and designer bath amenities. Whether you're here for business or leisure, we ensure a relaxing stay with thoughtful touches in every corner.

Dining and Entertainment Options

Satisfy your cravings with Texas-style cuisine at Q Restaurant or sip on a creative cocktail at Q Bar. Looking for a quick bite? Visit Mkt. Place for a snack. With a variety of dining and entertainment options, we have something for every palate.

Book now and elevate your stay at Hyatt Regency San Antonio Riverwalk.

Important information:

Please note that valet parking is available for an additional fee. Please contact the property for details.

Please note: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2008 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 9.07
M
Marwan • couple • sa
8
Pros:

Location

Cons:

Housekeeping is every other day which is not mentioned anywhere. So if you are staying two nights “no housekeeping”

2026-02-12 • via Nuitee
J
Joseph • couple • us
10
I was told I have a credit but not the exact credit. The receptionist said I had 15 but I actually had 67 to spend and I
Pros:

Everything

Cons:

Lack of information

2026-02-12 • via Nuitee
M
Myles • family_with_children • us
10
2026-02-11 • via Nuitee
M
Melissia • couple • us
7
Pros:

The location

Cons:

The shower water was not hot enough. The shower didn’t have enough water pressure and no blankets were on the bed.

2026-02-08 • via Nuitee
R
Riccardo • couple • us
9
Pros:

Everything

2026-01-30 • via Nuitee
L
Lisa • family_with_children • us
8
Great stay!
Pros:

Location

Cons:

No dislikes

2026-01-29 • via Nuitee
O
oscar • family_with_children • mx
10
Tranquilidad y confort
Pros:

La habitación tiene una vista hermosa al river walk, la ubicación del hotel es magnifica

Cons:

considere que los fuegos artificiales se verían de la habitación y la vista al río no la ofreció, no es problema del hotel, si no un error en la selección del cuarto que se hizo con anticipación

2026-01-29 • via Nuitee
J
jurgen • couple • us
4
$400 a night I expected a much more pleasant overnight stay at a hotel of this magnitude
Cons:

Crack tile in the shower, including mildew in the corners, return grill for AC system falling off the wall

2026-01-28 • via Nuitee
J
Jason • couple • us
2
Cons:

No water pressure in the shower. Thermostat didn't work. Was supposed to get a refund for the valet parking but didn't receive it.

2026-01-28 • via Nuitee
P
Pika • family_with_children • kz
8
2026-01-28 • via Nuitee
Y
Yulissa • family_with_children • us
6
Pros:

La ubicación es buena , el desayuno regular , el pan y postres 🥯no estaba fresco, largas filas para poder desayunar . El desayuno estaba incluido en mi reserva y 2 semana más tarde me lo cobraron en mi tarjeta .

Cons:

Tuve que pagar , adicional por llegar unas horas antes de mi reserva , el estacionamiento lo cobran adicional y 2 semanas más tarde me cobraron el desayuno que estaba incluido en mi reserva, no debía pagar por ese desayuno , al hacer el reclamo se disculparon dijeron fue un error , que lo resolverían y no lo hicieron en la fecha que me dijeron tuve que llamar a mi banco para que se encargue .

2026-01-26 • via Nuitee
A
Andrèa • couple • it
10
Vale la pena!
Pros:

Camera molto carina e comoda! Hotel molto bello 🤩

Cons:

Colazione abbondante e buona! Staff disponibile e front desk molto gentile( non mi ricordo il nome però il ragazzo giovane biondo con occhi chiari)

2026-01-26 • via Nuitee
C
Carla • family_with_children • br
8
2026-01-24 • via Nuitee
R
Richard • couple • us
10
2026-01-24 • via Nuitee
D
Dean Knepp • extended_group • us
10
2026-01-23 • via Nuitee
R
ronghui • couple • us
10
2026-01-22 • via Nuitee
K
Kerry • extended_group • au
10
Recommend to all incredible experience
Pros:

Amazing

Cons:

Nothing

2026-01-21 • via Nuitee
N
Nora • couple • us
10
We will come back.
Pros:

Excellent location

Cons:

Always clean the bed is amazing

2026-01-21 • via Nuitee
W
wherm • NONE • Madison, Mississippi
8
Great Hotel.
Pros:

Great host Hotel. Staff very courteous and helpful when needed. Great bar area to watch sports and hotel is in the middle of downtown near EVERYTHING, which is within walking distance.

2026-01-20 • via Tripadvisor
Y
Yelaine • couple • us
10
2026-01-20 • via Nuitee