DoubleTree by Hilton Chicago - Oak Brook

Hotels
•
Doubletree by Hilton
7.2 (484 reviews)
1909 Spring Road , Oak Brook , us
+1 630-472-6000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
5.35
Multiple mentions of dirty rooms and maintenance issues.
Service
8.81
Staff were friendly and helpful based on several reviews.
Location
8.35
Good location near Oakbrook mall, convenient for events.
Room Quality
6.81
Rooms are outdated and some issues were reported.
Amenities
6.34
Some issues like the hot tub jets weren't working.
Value for Money
6.8
Breakfast not included raised concerns about value.
Food and Beverage
7.35
Breakfast was generally good but not included in cost.
Overall Experience
7.82
Mixed experiences; some guests enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:46

Property Description

State-of-the-Art Conference and Banquet Centre:
The Doubletree Hotel Chicago-Oak Brook offers a top-notch conference and banquet center with professional catering services, perfect for hosting successful events and gatherings.

Modern Fitness Centre and Free Shuttle Service:
Guests can stay active at the hotel's modern fitness center and enjoy the convenience of complimentary shuttle service to local attractions and businesses, making travel hassle-free.

Convenient Location near Major Corporations and Attractions:
Situated near Oakbrook's major corporations and attractions, including golf courses and the Brookfield Zoo, guests have easy access to explore the area, with Interstates 88 and 355 nearby for seamless travel to Chicago city center.

Book your stay at the Doubletree Hotel Chicago-Oak Brook for a perfect blend of comfort, convenience, and modern amenities.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

7.2
Based on 484 reviews
Cleanliness: 5.35
Service: 8.81
Location: 8.35
Room Quality: 6.81
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.82
F
Frederick • couple • us
1
Cons:

No air conditioning in building. We left before checking in. Don’t charge full rate if no air conditioning when it’s 85 degrees outside

2026-08-15 • via Nuitee
J
Jessica • solo_traveller • us
1
Pros:

Nice locations

Cons:

It feels to close not suitable for people with claustrophobia

2026-08-14 • via Nuitee
M
Margarita • couple • us
2
Very disappointed
2026-08-10 • via Nuitee
J
Jane • solo_traveller • us
5
It took us 1 1/2 hours to check in because the computers were down. They started to do manual check-in, but this was
Pros:

It was very close to Oakbrook Mall

Cons:

It was rundown and some areas questionable. For example, double doors outside of the elevator made the hotel look rundown.

2026-08-05 • via Nuitee
M
Matt • extended_group • us
9
2026-08-04 • via Nuitee
N
Nishigandha Chirag • solo_traveller • ca
8
2026-08-04 • via Nuitee
L
LaKishea • extended_group • us
8
Pros:

Cleanliness

Cons:

The elevator is extremely slow

2026-08-04 • via Nuitee
K
Korena • extended_group • us
1
Honestly terrible. Do not stay here.
Cons:

Staff was rude, especially manager. Waited 2 and a half hours to be helped just to be told we can leave.
Tried to overcharge me for stay.
Breakfast was $17 a person for slimy eggs and bacon from a box.
A/C didn’t work.
Room was not clean. Dirty lash clusters in our bed, stains on beds and curtains.
Fridge did not work.

2026-08-04 • via Nuitee
W
Wynter H • couple • us
8
2026-07-25 • via Nuitee
S
Safari • couple • us
10
2026-07-19 • via Nuitee
A
Ashvinkumar • couple • us
10
2026-07-06 • via Nuitee
K
Kyla • couple • us
10
2026-07-04 • via Nuitee
R
Rose • extended_group • us
8
2026-07-02 • via Nuitee
V
Valerie • extended_group • us
7
2026-07-01 • via Nuitee
G
Ghislaine • family_with_children • us
7
Pros:

Location is great, extra big windows were wonderful, pillows are fabulous & beds super comfortable. Very clean, helpful staff

Cons:

We had trouble with room keys. It took us 3x to get a key that opened the door, so going up & down to front desk 3x was a little annoying at first. The staff left the hall music on all night and it was loud and we couldn’t get to sleep. We tried phoning them from hotel phone repeatedly and no one ever picked up. That was really disappointing. We learned they’re going to charge $10./day for parking & hope they do not.

2026-06-27 • via Nuitee
J
Jimmie • couple • us
6
2026-06-26 • via Nuitee
A
Abdulla • extended_group • gb
7
2026-06-23 • via Nuitee
E
Erica • couple • us
9
The stay was nice and relaxing
Pros:

Love the atmosphere and the vibe

Cons:

Too far from where I needed to go. The room needs more smell good in there. Smell old dirty socks

2026-06-22 • via Nuitee
K
Kayla • couple • us
3
2026-06-22 • via Nuitee
K
Kimberly • couple • us
9
Overall, great stay! Appreciated professionalism, kindness of Andrea, front desk staff.
Pros:

The breakfast was very good, appreciated choices, quality of food.

Location of property great, being at a Oakbrook Mall.

Cons:

The furniture could use updating, a little dated for such a nice hotel.

2026-06-13 • via Nuitee