DoubleTree by Hilton Chicago - Oak Brook

Hotels
•
Doubletree by Hilton
7.2 (446 reviews)
1909 Spring Road , Oak Brook , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
5.35
Multiple mentions of dirty rooms and maintenance issues.
Service
8.81
Staff were friendly and helpful based on several reviews.
Location
8.35
Good location near Oakbrook mall, convenient for events.
Room Quality
6.81
Rooms are outdated and some issues were reported.
Amenities
6.34
Some issues like the hot tub jets weren't working.
Value for Money
6.8
Breakfast not included raised concerns about value.
Food and Beverage
7.35
Breakfast was generally good but not included in cost.
Overall Experience
7.82
Mixed experiences; some guests enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:46

Property Description

State-of-the-Art Conference and Banquet Centre:
The Doubletree Hotel Chicago-Oak Brook offers a top-notch conference and banquet center with professional catering services, perfect for hosting successful events and gatherings.

Modern Fitness Centre and Free Shuttle Service:
Guests can stay active at the hotel's modern fitness center and enjoy the convenience of complimentary shuttle service to local attractions and businesses, making travel hassle-free.

Convenient Location near Major Corporations and Attractions:
Situated near Oakbrook's major corporations and attractions, including golf courses and the Brookfield Zoo, guests have easy access to explore the area, with Interstates 88 and 355 nearby for seamless travel to Chicago city center.

Book your stay at the Doubletree Hotel Chicago-Oak Brook for a perfect blend of comfort, convenience, and modern amenities.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 446 reviews
Cleanliness: 5.35
Service: 8.81
Location: 8.35
Room Quality: 6.81
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.82
• couple • us
4
2026-04-09 • via Nuitee
J
Jackie • couple • us
1
Pros:

N/a

Cons:

My next door neighbors kept banging at my wall being rude , my experience was horrible because of the people staying next to us kept banging our walls being rude for no reason , I wish I was able to half my refund back

2026-04-05 • via Nuitee
C
crystal • couple • us
10
2026-03-31 • via Nuitee
N
Nia • couple • us
2
Very mediocre rooms
Pros:

The entrance was nice but everything else was horrible

Cons:

The room was horrible and dirty and the air barely worked

2026-03-26 • via Nuitee
M
Morgan • solo_traveller • us
5
2026-03-25 • via Nuitee
B
Baubak • couple • us
1
Pros:

The police came twice for unruly guests. Loud loud floors. Elderly dad was very scared. I am disputing all hotel fees with bank for fraud

2026-03-19 • via Nuitee
V
Veronica • couple • us
3
2026-03-16 • via Nuitee
H
huizenga • solo_traveller • us
8
2026-03-13 • via Nuitee
Żegleń • couple • pl
10
2026-03-04 • via Nuitee
J
Jackie • couple • us
9
Great weekend just the elevator are small, no fridge but customer service was great and valued
Pros:

View and room

Cons:

Breakfast , no fridge

2026-02-10 • via Nuitee
T
Toni • couple • us
9
My baby enjoyed her birthday
Pros:

I loved the suite overall

Cons:

Big nice

2026-02-09 • via Nuitee
L
Luis Daniel • couple • us
10
2026-01-21 • via Nuitee
P
Prentiss • couple • us
6
It was ok
Pros:

Good

Cons:

They didn't give me back my deposit... Very disappointed and I felt like they've stolen money which it is

2026-01-20 • via Nuitee
J
joshuwa • couple • us
1
Cons:

Room was extremely cold had to leave

2026-01-19 • via Nuitee
D
Denise • family_with_children • us
9
2026-01-19 • via Nuitee
V
Venus • solo_traveller • us
3
Horrible experience
Pros:

Staff was friendly

Cons:

I had no air conditioning in room

2026-01-19 • via Nuitee
M
Miciah • couple • us
7
Cons:

The smell in the hallway. And the loudest from workers and other guest

2026-01-18 • via Nuitee
A
Ainsley • extended_group • us
7
Pros:

Staff was kind and was willing to help us with our request.

Cons:

Wouldve appreciated a fridge for food. Also disappointed there were no cookies available.

2026-01-15 • via Nuitee
K
Keeynas • solo_traveller • us
8
2026-01-15 • via Nuitee
C
Colleen • family_with_children • us
10
The people that are employed at your Hilton Location are some of the Friendliest I have ever met
Pros:

From the second we walked into Hilton Double Tree it felt Good! We were welcomed with a smile and such friendly service, Your Breakfast staff was Beyond Amazing, We Loved it here and I will tell everyone

Cons:

There is a crack between the glass doors in your pool room, so there was a cold breeze, and the hot tub jets don't work, so the hot tub was probably 105 having one of my own, it was So Hot, But everything else was Amazing.

2025-12-22 • via Nuitee