Hyatt Regency Boston/Cambridge

Hotels
•
Hyatt Regency
8.3 (2066 reviews)
575 Memorial Drive , Cambridge , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful Staff
Beautiful Views

Categories

Cleanliness
8.33
The hotel is clean and well-kept.
Service
8.7
Staff were beyond helpful and courteous, with exceptional mentions of Ritu and Michael.
Location
8.64
Fantastic location with beautiful views of the Charles River.
Room Quality
8.09
Rooms are comfortable and well-furnished.
Amenities
8.22
The hotel offers a lot of amenities and a good breakfast.
Value for Money
7.98
Good deal especially considering location and amenities.
Food and Beverage
8.33
Special thanks to bar tenders and staff for quality service.
Overall Experience
8.1
Generally very positive experiences expressed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Luxurious Accommodations

Indulge in a stay at the Hyatt Regency Boston/Cambridge, Overlooking Boston, where every room is equipped with modern amenities such as a flat-screen TV, iPod dock, and plush bedding.

Convenient Location

Situated just 2 miles from Harvard Square and less than a mile from Massachusetts Institute of Technology, our hotel provides easy access to the best of Cambridge and Boston.

Exceptional Services

Enjoy top-notch services including concierge assistance, 24-hour front desk support, and on-site dining options at Paperback Tavern & Provisions. Stay fit at the hotel's fitness center and explore nearby attractions like Fenway Park.

Book your unforgettable stay with us today at Hyatt Regency Boston/Cambridge!

Important information:

Guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2066 reviews
Cleanliness: 8.33
Service: 8.7
Location: 8.64
Room Quality: 8.09
Amenities: 8.22
Value for Money: 7.98
Food and Beverage: 8.33
Overall Experience: 8.1
A
Alex • couple • gb
8
Lovely hotel and staff shame not a little closer to city centre but they do offer free courtesy bus to T Stop
Pros:

Clean spacious rooms

Cons:

Location slightly out of city centre not to close to T stop

2026-06-27 • via Nuitee
R
R • family_with_children • us
8
The facilities were good and we felt safe.
Pros:

The view is amazing. Location was good for a metro hotel. I was pleasantly surprised with the Paperback bus that traveled to major areas of the city. Thank you. The room was suitable. There were some issues we presented to staff which addressed quickly. Staff were very engaged and responsive.

Cons:

Spiders and bugs in the room. To come into the room and the bathroom sink was not draining. The housekeeping staff should have recognized and reported. The tub's drain plug was removed and left on the side of the tub. Again, housekeeping. The coffee maker was defective and had to be replaced. The only microwave was on the first floor. Maybe we can get a microwave on every floor, near the ice maker. We had a balcony and it had some lighting that attracted bugs, especially the spiders that formed very large webs, making the terrace unappealing. Need a new chef.

2026-06-27 • via Nuitee
K
Kenneth • solo_traveller • gb
8
2026-06-27 • via Nuitee
I
Ian • family_with_children • gb
7
2026-06-27 • via Nuitee
V
Vindula • family_with_children • us
8
2026-06-26 • via Nuitee
A
Andrew • couple • gb
7
Good
Pros:

Clean and tidy. Good gym

Cons:

Bar not open late enough. No vending machine on twelfth floor despite signage to the contrary.

2026-06-26 • via Nuitee
S
Sebastian • solo_traveller • ca
8
2026-06-23 • via Nuitee
B
Blazho • solo_traveller • mk
10
2026-06-23 • via Nuitee
C
Christy • couple • us
10
Pros:

We booked a balcony room, but because there was not one availble at check-in, they upgraded us to a suite. The suite had a wonderful view of the Charles River. The courtyard was a nice area with beautiful plants and birds. We ate breakfast in the hotel each morning. They offered a wide variety of food options on the menu as well as a buffet. We loved everything we were served.

2026-06-22 • via Nuitee
R
Rosas • couple • us
7
2026-06-22 • via Nuitee
B
Bob & Ester • extended_group • us
6
Good location. A short ride (even walkable) across the river the shops and restaurants.
Pros:

Room was OK but a little cramped for a family of three.
The parking garage was next to the main hotel with covered access in case of rain but there is a largish daily charge for this.
The one and only restaurant on 2nd. floor was not large with limited view but the food was nice for the two dinners we had.

Cons:

Breakfast on all three mornings was terrible. Very poor service and had to keep requesting our very simple order many times and ended up with cold coffee and incomplete orders as it was impossible to get served in a timely fashion.
The last morning, we gave up and got coffee and food on the first floor where they have another option for quick breakfast .
This place was MUCH better, quick and friendly staff and a few items of pastry and sandwiches. If you want eggs and a cooked breakfast go out. Don't bother with the restaurant on the 2nd. floor.

2026-06-22 • via Nuitee
P
PATRICIA • couple • pr
10
2026-06-22 • via Nuitee
A
audreyfU6177XK • Business
10
Helpful staff beautiful hotel
Pros:

Second stay here and Brian from valet is the best! Always super nice, helpful with bags, careful with my car, and gives great recommendations for Boston. Makes staying here a pleasure!

2026-06-20 • via Tripadvisor
J
Joseph • family_with_children • us
10
Great location for family vacation to Boston
Pros:

Location, great facilities, safe, great location to city. Quiet.

Cons:

Nothing

2026-06-20 • via Nuitee
L
Liesl • couple • pr
8
Great for visitors. We went to visit universities and was a great place to stay
Pros:

Location and staff

Cons:

N\A

2026-06-20 • via Nuitee
K
Kathryn • family_with_children • gb
9
2026-06-20 • via Nuitee
A
A453KTangelah • Business
10
Great Stay!!!!!!!
Pros:

Malik, Toney, Mamello took great care of me. This was one of the best hotel stays I have ever experienced.

2026-06-19 • via Tripadvisor
1
165saadc • Friends getaway
10
Super
Pros:

Bethany made our stay much easier !
Thank you for your advices and everything

2026-06-19 • via Tripadvisor
S
Saad • extended_group • ma
10
2026-06-19 • via Nuitee
J
Jason • solo_traveller • gb
10
Pros:

The rooms
Bar area
Breakfast

Cons:

Price off room came down in price

2026-06-18 • via Nuitee