Millennium Hilton New York One UN Plaza

Hotels
Hilton Hotels & Resorts
7.8 (2331 reviews)
One United Nations Plaza , New York , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good views
Welcoming staff
Cons:
Understaffed
Poor customer service in billing

Categories

Cleanliness
6.91
Room was ok but well used, implying some concerns with cleanliness.
Service
8.38
Front desk staff were welcoming and courteous, though some issues with customer service reported.
Location
8.42
Within 30 minutes walk to main attractions and had a brilliant view.
Room Quality
7.87
The room was spacious and had a perfect city view, but noted as well used.
Amenities
7.4
Breakfast and service were ok, but bar opens late which affected guest experience.
Value for Money
7.86
Overall experience was good given the hotel's offerings and location.
Food and Beverage
7.91
Hotel restaurant was good in service and food.
Overall Experience
7.68
A mix of good service, views, and some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Luxurious Accommodations
The Millennium Hilton New York One UN Plaza, located in Manhattan’s East Side, offers elegantly designed guest rooms equipped with 42-inch flat-screen TVs, desks, and safety deposit boxes. Enjoy breathtaking views of the East River or the iconic New York City skyline from the comfort of your room.

Dining Options
Indulge in a variety of culinary experiences at this hotel, including a grab and go café, a full-service restaurant, and an executive lounge. Whether you're in the mood for a quick bite or a gourmet meal, the hotel has you covered with its diverse dining options.

Prime Location
Conveniently situated just 644 meters from the Grand Central Terminal, and in close proximity to famous landmarks such as the United Nations Headquarters, Times Square, and the Empire State Building, this hotel is the perfect choice for travelers looking to explore the best of New York City.

Experience luxury, convenience, and exceptional service at Millennium Hilton New York One UN Plaza. Book your stay now!

Important information:

Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 48.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 2331 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
H
Hasna J solo_traveller us
9
Great
2026-08-14 via Nuitee
K
Kaitlyn solo_traveller au
10
Amazing! These views are breathtaking
Pros:

Honestly the most comfortable bed & pillows! After a 20 + hour journey from Australia that was very welcome

Cons:

It would be helpful to have some dirty laundry bags available

2026-08-13 via Nuitee
F
FREDDY solo_traveller us
8
2026-08-09 via Nuitee
G
Gustavo solo_traveller us
10
2026-08-09 via Nuitee
K
khalid couple ae
3
Not bad
Pros:

Location

Cons:

Staff not very cooperative and do not respond to requests sent via emails or calls .. plus i discovered later that they charged more than the agreed amount and when i requested detailed invoice no reply at all

2026-08-08 via Nuitee
C
Carlo solo_traveller it
1
Opacità sui prezzi
Cons:

Ho soggiornato qui 4 notti, prenotando su Booking con un prezzo compreso di tutto (colazione, tasse, supplemento obbligatorio).
Al check in mi comunicano un prezzo diverso, riferisco che non era così, mostrò la ricevuta Booking ma nulla da fare. Mezz’ora di discussione dopo una giornata in volo e non capisco il perché.
Al check out il prezzo è ancora diverso. Altra discussione con altre motivazioni.
Poteva andarmi bene, in fondo si trattava di circa 50 dollari, ma per principio scrivo a Booking per avere chiarimenti. Zero notizie dalla struttura.

La cosa peggiore succede una settimana dopo. Mi arriva un addebito di altri 100 dollari. Nessuna mail e nessun comunicazione a me. Scrivo una decina di mail a Booking e all’albergo in cui mi dicevano che potevo trovare tutte le info nei documenti mandati via mail al check out. Questo documento è un documento di saldo in cui non sono indicate voci di spesa e c’è scritto totale dovuto: zero.

È passato un mese e continuo a non sapere perché ho speso 150 dollari in più rispetto al prezzo Booking.

Opacità e mancanza di rispetto non dovrebbero connotare alberghi Hilton e strutture di questo livello.dire che non mi rivedranno mai più è scontato ma segnalo per tutti coloro che intendono soggiornarvi e che ci tengono alla trasparenza, al rispetto e a non sentirsi derubati senza ragione dei propri diritti.

2026-08-08 via Nuitee
J
James extended_group us
10
Reminded me I need to travel more.
Pros:

Upgraded to a fantastic corner room on check in!

Staff was the friendliest and most helpful of any NYC stay since I've been going.

Cons:

Lots of construction.
Bought breakfast package here for $60 and it only received $38 credit at hotel. Next time I'd just go up to the fantastic store on the corner.

2026-08-08 via Nuitee
J
Jean Pierre couple ad
8
Tres bien mais attention a la note totale
Pros:

Location, location, location proche de tout dans Midtown Manhattan et Central Park
Dimension de la chambre (+++), vue sur Midtown Manhattan
Confort et personnel

Cons:

L'obligation de dépenser, a l'hotel, en plus du prix de la chambre, 38 USD par jour, non cumulables (c'est le Destination Fee) qui ne couvre pas un petit dejeuner pour 2 personnes compte tenu des prix pratiques mais qui couvre le Wifi ??? ou la salle de gym ??? prestations qui ne sont donc pas gratuites ni inclues dans le prix de la chambre. Pas très amical

2026-08-04 via Nuitee
M
Mazey family_with_children us
7
We overall enjoyed are stay
Pros:

Location is great and the view was amazing from are room !

Cons:

Are fridge didn’t work for the first night but they did bring one to use to the room .

2026-08-02 via Nuitee
R
Reynier couple us
8
2026-08-02 via Nuitee
R
RealCatone Friends getaway Toronto, Ontario
10
Nice night at NYC
Pros:

Oh my god, location is perfect so close to UN, the rooms are all located on high floor.
The lobby is stunning, views of the room are beautiful
I like people at front desk they are amazing and helpful, Amy and Deep
I will be back

2026-07-26 via Tripadvisor
A
ahmare2022 Family
10
Ehsan Family New York Vacation January 2026
Pros:

Our second visit to New York as a family, this time taking my wife for her birthday.

A great decision to stay at the Millenium Hilton New York, the pre arrival service and communication with ‘Samantha’ from the Marketing team to the checking in experience with ‘Deepak’. A really wonderful experience with all hotel staff during our stay and couldn’t ask for a better location, 2 min from the United Nations building.

Our room, a 34th floor suite with stunning views overlooking the NY skyline. During our stay NY was hit by Storm Fern with extreme cold temperatures and snow. The hotel staff were fabulous, making sure guests were hydrated and restaurants were open for guests to eat given many cafes and restaurants outside were forced to close.

Thank you to all the staff for a wonderful experience made even better by the suite we were given.

You’ll be pleased to know we are returning this November for my daughter’s 21st Birthday and have chosen to stay with you an again based on our experience in January 2026.

Look forward to seeing you soon.

2026-07-26 via Tripadvisor
R
rennym440 Friends getaway
10
Nice
Pros:

Soner he is the best good and nice employe

2026-07-25 via Tripadvisor
F
floretal Business
10
Stay at Millennium Hilton NY One UN Plaza
Pros:

An iconic hotel, unique view, great experience, very helpful Adina and everyone in the staff.

2026-07-25 via Tripadvisor
A
Adventurer666585 Family
2
Dont stay at this hotel!
Pros:

It is sad to write this dis -recommendation, as I was staying the Millenium one UN Plaza in the past 20 years. But the hotel lost its glory, and even worse. We booked one of those extra deluxe double bed rooms for a long 4 of July weekend. After a 14 hrs flight we arrived to find that the room we got was smelling from cigarates, dirty and with a torn sofa. We downgraded our room to a smaller but at least cleaner and. Ot broken one. But, even worse-upon our arrival, we were taken a deposit of 100 $ per day total of 500$. It was assured us that the deposit will return 5-7 days of our departure. It is now more then 3 weeks of our departure and multiple emails to the manager- but our deposit was not reimbursed. The hotel charged us 500 $ more! They just took the money! If you care about your money and its worth- don't stay at this hotel. Its NYC- there are so many good hotels to choose from. Avoid this one!

2026-07-24 via Tripadvisor
F
Fransisca solo_traveller ch
7
2026-07-24 via Nuitee
D
D9976NRpeters Business
2
DO NOT STAY AT THIS HOTEL!!!
Pros:

DO NOT STAY IN THIS HOTEL! Not privately, but certainly not professionally.
The worst is the so called "destination charge": The hotel forces every customer to pay $48,- per day for drinks, food, or other expenses, EVEN IF YOU DID NOT SPEND ANYTHING AT ALL. They claim that this is a "New York-thing", but it is not.
We complained at the front desk, but were treated like the staff did us a favor letting us stay in their hotel. The arrogance is painful.
Furthermore, two of our international delegation members got stuck in the elevator, and were late for a meeting.
The breakfast buffet is very expensive, and there is little choice of food. The staff refused us to order a la carte, because "it was busy", and therefore forced us to pay $60,- p.p. for the breakfast buffet.

2026-07-23 via Tripadvisor
N
nath_jason Business Mexico City, Central Mexico and Gulf Coast
10
fulfilling experience
Pros:

Nana and Elizabeth took care of me; they were very kind, and the service is excellent. They were helpful and made my time here enjoyable while I ate the food I had purchased. The food is good, and the atmosphere makes you feel comfortable.

2026-07-23 via Tripadvisor
V
Veemala extended_group mu
5
2026-07-22 via Nuitee
S
shwetlanaa Business
10
Great experience
Pros:

Convenient location, spacious and clean rooms. Great breakfast by Albania and Dan. Very courteous staff. Highly recommended.

2026-07-21 via Tripadvisor