Millennium Hilton New York One UN Plaza

Hotels
•
Hilton Hotels & Resorts
7.8 (2370 reviews)
One United Nations Plaza , New York , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good views
Welcoming staff
Cons:
Understaffed
Poor customer service in billing

Categories

Cleanliness
6.91
Room was ok but well used, implying some concerns with cleanliness.
Service
8.38
Front desk staff were welcoming and courteous, though some issues with customer service reported.
Location
8.42
Within 30 minutes walk to main attractions and had a brilliant view.
Room Quality
7.87
The room was spacious and had a perfect city view, but noted as well used.
Amenities
7.4
Breakfast and service were ok, but bar opens late which affected guest experience.
Value for Money
7.86
Overall experience was good given the hotel's offerings and location.
Food and Beverage
7.91
Hotel restaurant was good in service and food.
Overall Experience
7.68
A mix of good service, views, and some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Luxurious Accommodations
The Millennium Hilton New York One UN Plaza, located in Manhattan’s East Side, offers elegantly designed guest rooms equipped with 42-inch flat-screen TVs, desks, and safety deposit boxes. Enjoy breathtaking views of the East River or the iconic New York City skyline from the comfort of your room.

Dining Options
Indulge in a variety of culinary experiences at this hotel, including a grab and go café, a full-service restaurant, and an executive lounge. Whether you're in the mood for a quick bite or a gourmet meal, the hotel has you covered with its diverse dining options.

Prime Location
Conveniently situated just 644 meters from the Grand Central Terminal, and in close proximity to famous landmarks such as the United Nations Headquarters, Times Square, and the Empire State Building, this hotel is the perfect choice for travelers looking to explore the best of New York City.

Experience luxury, convenience, and exceptional service at Millennium Hilton New York One UN Plaza. Book your stay now!

Important information:

Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 48.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 2370 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
M
Marcis • couple • lv
1
Worst hotel ever
Pros:

Location

Cons:

Everything is horrible about this place. Stay away like from the plague. Mandatory deposit which you need to spend on candy 50$ a day…. Room looks like a soviet union dormitory. Bubble gum everywhere from the 18th century. Beds moving all the time, worst hotel i lve ever stayed in

2026-10-17 • via Nuitee
A
ABDOUL-WALI • family_with_children • ch
1
Cons:

I had a confirmed and fully paid reservation, yet the hotel gave my room away without notifying me. This left me in an extremely stressful and difficult situation, forcing me to find alternative accommodation at the last minute.

This level of service is completely unacceptable and highly unprofessional. To make matters worse, the hotel did not even offer any compensation for the inconvenience and distress caused by their failure to honor my reservation.

I am extremely disappointed with the way this situation was handled and would strongly advise others to think twice before booking with this hotel.

2026-10-16 • via Nuitee
M
Mohamad Yaseen • couple • gb
1
AVOID AVOID AVOID
Pros:

Location

Cons:

Terrible customer service
Bed was dirty
Rude staff
Shower was dirty
Just an overall extremely poor service

2026-10-16 • via Nuitee
L
Lewis • extended_group • gb
10
2026-10-15 • via Nuitee
M
Manon • couple • fr
5
2026-10-13 • via Nuitee
C
Chris • couple • us
4
Hotel is nice, customer service ruins the entire experience.
Pros:

Location, size of room, modern enough amenities

Cons:

Restaurant opens late, small lobby with limited seating, felt humid and stuffy, customer service was atrocious on multiple fronts throughout our 4 night stay. Worst experience with a Hilton.

2026-10-13 • via Nuitee
A
Alejandro • couple • co
9
2026-10-09 • via Nuitee
C
Charissa • couple • us
10
If in the area, I definitely will continue to choose this location everytime.
Pros:

When we first arrived, we were greeted by the wonderful staff. The staff was friendly and very welcoming. Due to our arrival way earlier than expected, the hotel was kind enough to hold our bags while we explored the city. Upon arriving back to the room, we were still able to check in about an hour earlier than expected. The room was beautiful, the hotel was clean, and our room had an amazing view of the city. I'm glad we made the choice to stay at this particular hotel, and I do believe I will stay here again, if we return to the city.

2026-10-08 • via Nuitee
Y
Ye • solo_traveller • us
3
差,脏,
Pros:

酒店房间里很多灰尘,从来没遇到过这样的酒店,即使很便宜的酒店也不能到处都是灰尘,不敢相信这是希尔顿酒店!!!没有任何满意度,

Cons:

酒店房间里很多灰尘,从来没遇到过这样的酒店,即使很便宜的酒店也不能到处都是灰尘,不敢相信这是希尔顿酒店!!!没有任何满意度,

2026-10-08 • via Nuitee
C
Christina • couple • cy
5
2026-10-08 • via Nuitee
K
Kenneth • couple • us
9
2026-10-08 • via Nuitee
G
Gökhan • couple • tr
1
Pros:

Oda yapıları güzel, banyo ve tuvaletleri güzel

Cons:

Resepsiyonda nezaketten ve misafirperverlikten yoksun insanlar mevcut. Restoran bölümünde güleryüz eksikliği olduğunu düşünüyorum. Misafirperverlik genel olarak sorunlu.

2026-10-07 • via Nuitee
Μaria • solo_traveller • gr
9
2026-10-07 • via Nuitee
G
Georgina • solo_traveller • pt
9
Agradável.
Pros:

Da vista 😍

Cons:

O quarto não tem uma garrafa de água, não tem uma cafeteira eléctrica, o frigobar completamente vazio…

2026-09-18 • via Nuitee
N
Nick • extended_group • us
10
2026-09-18 • via Nuitee
A
Artur • couple • ua
3
В этот отель я ни когда больше не приеду и ни кому не посоветую
Pros:

Только расположение отеля

Cons:

Не убрали в номере ни разу за неделю.
Нет щетки для унитаза!
Пустой мини-бар в номере!
Для чего оставлять 600$ депозита не понятно!
Обманули с баром, сказали что 38$ в день у нас бесплатно а вычли из депозитных денег!
Цена отеля на сайте 2700$ а по факту еще 1000$ налога и депозит 600$
Об этих расходах ни кто не предупредил! Мы к ним были не готовы!

2026-09-15 • via Nuitee
C
Cheikh Tidiane • solo_traveller • sn
9
2026-09-15 • via Nuitee
G
George • extended_group • au
9
Pros:

Cleanliness

Cons:

The location was cool but lots of construction around it

2026-09-14 • via Nuitee
S
Schwin • family_with_children • th
6
2026-09-13 • via Nuitee
H
Holly • couple • au
1
Terrible
Pros:

Nothing

Cons:

The lady at the front desk was so rude. The photos are so misleading

2026-09-13 • via Nuitee