Millennium Hilton New York One UN Plaza

Hotels
Hilton Hotels & Resorts
7.8 (2141 reviews)
One United Nations Plaza , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good views
Welcoming staff
Cons:
Understaffed
Poor customer service in billing

Categories

Cleanliness
6.91
Room was ok but well used, implying some concerns with cleanliness.
Service
8.38
Front desk staff were welcoming and courteous, though some issues with customer service reported.
Location
8.42
Within 30 minutes walk to main attractions and had a brilliant view.
Room Quality
7.87
The room was spacious and had a perfect city view, but noted as well used.
Amenities
7.4
Breakfast and service were ok, but bar opens late which affected guest experience.
Value for Money
7.86
Overall experience was good given the hotel's offerings and location.
Food and Beverage
7.91
Hotel restaurant was good in service and food.
Overall Experience
7.68
A mix of good service, views, and some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Luxurious Accommodations
The Millennium Hilton New York One UN Plaza, located in Manhattan’s East Side, offers elegantly designed guest rooms equipped with 42-inch flat-screen TVs, desks, and safety deposit boxes. Enjoy breathtaking views of the East River or the iconic New York City skyline from the comfort of your room.

Dining Options
Indulge in a variety of culinary experiences at this hotel, including a grab and go café, a full-service restaurant, and an executive lounge. Whether you're in the mood for a quick bite or a gourmet meal, the hotel has you covered with its diverse dining options.

Prime Location
Conveniently situated just 644 meters from the Grand Central Terminal, and in close proximity to famous landmarks such as the United Nations Headquarters, Times Square, and the Empire State Building, this hotel is the perfect choice for travelers looking to explore the best of New York City.

Experience luxury, convenience, and exceptional service at Millennium Hilton New York One UN Plaza. Book your stay now!

Important information:

Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 48.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 2141 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
R
Rodolphe solo_traveller us
7
2026-04-11 via Nuitee
M
Mertcan couple tr
10
2026-04-10 via Nuitee
O
Olasimbo couple ng
1
2026-04-10 via Nuitee
K
Kelly family_with_children us
5
Pros:

Room was spacious and hotel was clean.

Cons:

There was constant hammering in our room. 2pm, 8pm, 5am, it happened every day we were there. We complained to the desk several times and nothing was done about it

2026-04-08 via Nuitee
A
Alexandros family_with_children ch
10
2026-04-08 via Nuitee
A
abdennader extended_group ma
1
2026-04-06 via Nuitee
K
Katierose1999 Couples London, England
10
Lovely stay overall
Pros:

We had a lovely stay. The hotel room is very big for NYC. The general vibe of the hotel is very corporate as the UN centre is within sight of the hotel. It’s a clean hotel and staff seemed attentive. They have extra security including a security dog which does make you feel safer given you’re very close to the UN centre. Our only down side was the lifts felt a bit dodgy. On one day we were stranded on the 33rd floor because of an alarm which had caused the lifts to stop working. Luckily only stuck for roughly 20minutes, but there were times when the lift doors didn’t open when you called for the lift and sometimes one was out of order - leaving you feeling a bit uncertain about their safety!

2026-04-04 via Tripadvisor
Y
Yefferson couple us
1
Pros:

Pésima atención al cliente

Cons:

No resuelven nada

2026-04-03 via Nuitee
2
237regann Business
10
Friendly and efficient service
Pros:

Convenient little cafe with delicious pastries and chocolate. Baristas Nana and Sonner are super friendly and make great coffee drinks!

2026-04-02 via Tripadvisor
M
Moses solo_traveller gh
5
Good hotel rooms with good location
Pros:

Food options bad

Cons:

Very good rooms

2026-03-30 via Nuitee
P
pauline couple us
4
Décevant pour un hôtel de ce Nom
Pros:

La vue était sympa. Malheureusement, elle ne correspondait pas avec la commande qui avait était effectuer.

Cons:

Lors du passage de ma commande (chambre Deluxe Lit Queen size vue sur ville) j'ai moi même choisi cette chambre car elle me correspondait, ( grande chambre, grande douche etc...)
Quelle fut notre surprise lorsqu'en arrivant dans notre chambre rien ne correspondait avec ce que nous voulions (baignoire à la place d'une douche et seulement 4 petites vitres à la place de grande baie vitrées...)
Après un appel bref avec le service de l'hôtel qui ma foi gagne à être aimable... Ils nous ont expliqué que notre commande initial faites le 31 Janvier pour un séjour prévu le 27 Mars (Presque 2 mois avant) n'avais plus de disponibilités et qu'ils ne nous en avait pas informer. EN REVANCHE avant notre plainte j'avais quand même payer le prix fort de la chambre initial, joli geste de la part du service hôtelier qui nous ont heureusement fait payer moins cher.
Si je ne m'étais pas plaint ce ne serai pas arriver...

2026-03-29 via Nuitee
Μaria solo_traveller gr
10
2026-03-27 via Nuitee
S
Starling solo_traveller us
10
2026-03-25 via Nuitee
C
Celiena couple us
10
Absolutely a wonderful place to stay at!
Pros:

Everything and more!

Cons:

Nothing

2026-03-25 via Nuitee
A
Alessandra couple br
7
Cama muito ruim, cama muito desconfortável
Pros:

a localização e o atendimento da recepção

Cons:

A cama de casal é pequena. Pelo fato da cama não ter uma boa estrutura, era muito desconfortável para dormir. Não tive boas noites de sono por causa da cama.

2026-03-24 via Nuitee
C
Crystal couple us
8
The hotel it self was nice but the indoor restaurant wasn’t good. My breakfast toast had mold
Pros:

Big room beautiful view

Cons:

My breakfast had mold on it

2026-03-22 via Nuitee
E
Ezequiel Pedro solo_traveller ar
7
2026-03-17 via Nuitee
J
Juanita couple us
10
Great stay. Great room. Beautiful views.
Pros:

Great room. Beautiful facilities. Great communication with staff and very accommodating to a flexible schedule. Perfect location. I look forward to coming again.

2026-03-17 via Nuitee
7
725nilsat Business
10
Excelente service at the Millennium
Pros:

The service at the Millennium Hilton is the best, I have ever experienced. In particular I would like to mention Shane (excellent service and very attentive to our needs) , Deep at the front desk ( unique attention to details), and Ms Sonya ( joyful and brings to her job absolute positive energy). I usually do not write reviews however they deserve this acknowledgment.

2026-03-15 via Tripadvisor
C
Caroline extended_group ng
6
My stay was ok
Pros:

Not much variety to choose from

Cons:

Only one microwave to warm food

2026-03-15 via Nuitee