Millennium Hilton New York One UN Plaza

Hotels
•
Hilton Hotels & Resorts
7.8 (2292 reviews)
One United Nations Plaza , New York , us

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good views
Welcoming staff
Cons:
Understaffed
Poor customer service in billing

Categories

Cleanliness
6.91
Room was ok but well used, implying some concerns with cleanliness.
Service
8.38
Front desk staff were welcoming and courteous, though some issues with customer service reported.
Location
8.42
Within 30 minutes walk to main attractions and had a brilliant view.
Room Quality
7.87
The room was spacious and had a perfect city view, but noted as well used.
Amenities
7.4
Breakfast and service were ok, but bar opens late which affected guest experience.
Value for Money
7.86
Overall experience was good given the hotel's offerings and location.
Food and Beverage
7.91
Hotel restaurant was good in service and food.
Overall Experience
7.68
A mix of good service, views, and some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Luxurious Accommodations
The Millennium Hilton New York One UN Plaza, located in Manhattan’s East Side, offers elegantly designed guest rooms equipped with 42-inch flat-screen TVs, desks, and safety deposit boxes. Enjoy breathtaking views of the East River or the iconic New York City skyline from the comfort of your room.

Dining Options
Indulge in a variety of culinary experiences at this hotel, including a grab and go café, a full-service restaurant, and an executive lounge. Whether you're in the mood for a quick bite or a gourmet meal, the hotel has you covered with its diverse dining options.

Prime Location
Conveniently situated just 644 meters from the Grand Central Terminal, and in close proximity to famous landmarks such as the United Nations Headquarters, Times Square, and the Empire State Building, this hotel is the perfect choice for travelers looking to explore the best of New York City.

Experience luxury, convenience, and exceptional service at Millennium Hilton New York One UN Plaza. Book your stay now!

Important information:

Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 48.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 2292 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
F
Fransisca • solo_traveller • ch
7
2026-07-24 • via Nuitee
V
Veemala • extended_group • mu
5
2026-07-22 • via Nuitee
M
Mona • couple • ae
7
Great location
Pros:

Location

Cons:

Facilities

2026-07-21 • via Nuitee
S
Salwa • couple • tr
8
2026-07-20 • via Nuitee
M
Mirellys • couple • pr
10
2026-07-20 • via Nuitee
H
Hua • solo_traveller • at
8
2026-07-19 • via Nuitee
T
Trail18287981115 • Business
10
Great hotel and great staff
Pros:

Great Hotel.. like the location. It's in the center but still not noisy . The hospitality is awesome . Special mention to Albana, who really makes sure that everyone is really looked after her warmth and hospitality stands out . Totally recommend.

2026-07-17 • via Tripadvisor
F
frantisekr2017 • Business
10
UN week
Pros:

Excellent breakfast service that I enjoyed for the week thanks to Albana - kind, helpful, very professional⭐️

2026-07-17 • via Tripadvisor
Y
Yazeed • couple • sa
2
Terrible value-for-money option
Pros:

Proximity to the UN

Cons:

Just over all bad “value for money” option. Too expensive for its mediocre standards.
- No room service.
- Old facilities
- No basic amenities (such as slippers)

2026-07-17 • via Nuitee
T
Travel53418563823 • Business
6
Restaurant breakfast
Pros:

Ms Albana was very sweet, she provides excellent service

2026-07-16 • via Tripadvisor
S
Susanq11777 • couple • us
8
Awesome Stay
Pros:

Location. Comfortable

2026-07-16 • via Nuitee
M
Maripaz Eyang • family_with_children • gq
10
2026-07-16 • via Nuitee
3
338claudiar • Business
6
Great Location
Pros:

I had an overall pleasant stay. The location is the hotel's biggest advantage—it is perfect if you are attending meetings at the United Nations Headquarters, as it is just a short walk away.

The room was comfortable, although it was a little dusty when I arrived. As someone with allergies, I mentioned this to the staff, and I really appreciated that the room was cleaned promptly after I raised the concern.

Breakfast was decent, but there was often some confusion about seating and assisting guests. There was one young gentleman who wrote down everyone's room number and was always friendly, welcoming, and organized. Unfortunately, some of the other staff members seemed a bit forgetful, which made the breakfast experience less smooth. I also think the breakfast selection could be more varied and of higher quality.

I would also like to recognize the hotel's management. When I experienced a small inconvenience during my stay, the manager, whose name I unfortunately don't remember, was very attentive, professional, and genuinely interested in resolving the issue. The concierge was also consistently kind, welcoming, and always willing to help, which made a positive difference throughout my stay.

A special thank you goes to Elizabeth at the UN Café. She was exceptionally kind, helpful, and always greeted guests with a warm smile. There was also another gentleman working with her who was equally pleasant and attentive, although I unfortunately don't remember his name.

Overall, I would stay here again because of the unbeatable location for anyone visiting the United Nations Headquarters. With some improvements to housekeeping and a more varied breakfast, the experience could be even better.

2026-07-14 • via Tripadvisor
D
D7194JXlaurah • Family
4
Slowest front desk I’ve ever experienced
Pros:

Pros: the room size was bigger than other NYC rooms (I had a deluxe King, high floor).

Cons: Everything else. For starters, my room was almost 80 degrees when I arrived. The panel was in loading mode, so I could not reset it or turn it off to turn it back on. I attempted to call the front desk, in each of the three times I heard somebody pick it up and slam the phone back down. I finally got through the housekeeping, which put a ticket in for an engineer to come take a look.
The panel was also covered in some weird gunk— I asked about it, but was just giving a shrug of the shoulders with no attempt to clean it. The tech did get the AC working, so that was a plus.
I don’t know that I’ve ever waited so long to speak to a hotel’s front desk before. 30-45 minutes at times with only a couple guests ahead of you. The tall, bald man is quite possibly the laziest and rudest person I’ve ever dealt with. He makes it clear he does not care, gets up and leaves mid conversation, and intentionally makes any process slower than it needs to be. If all the other things still went wrong, I would consider staying here again. But based on the check in/out and front desk process, I will do everything I can to avoid this spot.

2026-07-13 • via Tripadvisor
L
Liyanage • couple • ca
7
2026-07-13 • via Nuitee
S
Salwa • solo_traveller • tr
8
2026-07-13 • via Nuitee
S
Scott • couple • us
10
Great Location with an Awesome View!!
2026-07-12 • via Nuitee
I
Ismail • couple • il
7
2026-07-11 • via Nuitee
J
Jennifer • solo_traveller • us
4
2026-07-10 • via Nuitee
A
Arthur • solo_traveller • us
10
Pros:

Great.
Front desk got me an early checking (1pm)
Room was great AND quiet.
Very nice housekeeper, waiter, and bellman.

Cons:

Wish there was better dining options

2026-07-10 • via Nuitee