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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Parking garage
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Tennis equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Millennium Hilton New York One UN Plaza, located in Manhattan’s East Side, offers elegantly designed guest rooms equipped with 42-inch flat-screen TVs, desks, and safety deposit boxes. Enjoy breathtaking views of the East River or the iconic New York City skyline from the comfort of your room.
Dining Options
Indulge in a variety of culinary experiences at this hotel, including a grab and go café, a full-service restaurant, and an executive lounge. Whether you're in the mood for a quick bite or a gourmet meal, the hotel has you covered with its diverse dining options.
Prime Location
Conveniently situated just 644 meters from the Grand Central Terminal, and in close proximity to famous landmarks such as the United Nations Headquarters, Times Square, and the Empire State Building, this hotel is the perfect choice for travelers looking to explore the best of New York City.
Experience luxury, convenience, and exceptional service at Millennium Hilton New York One UN Plaza. Book your stay now!
Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 8
- Room Max Guests Number: 3
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 8
- Room Max Guests Number: 3
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: Yes
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 68
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 72
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
amount of space in suite
Check in process.
Suite layout
Could not check in early
Check out process, I was double charged for the dates that I stayed
The only thing we liked of our stay was the view of the room 3939
We were first at the room 3505 and was old, dirty and uncomfortable
1- RECEPTION:
a) - At our arrival they kept me waiting more than 1.5 hs to give me my room because the reservation was under my wife’s name and she was attending a meeting at the UN. I had the “Booking.com” printed confirmation with my name on it but the receptionist said it could be falsificated.
b)- We are frequent travelers and I run a large travel agency and hotels in Mexico. This is the first time I am received by a dog like those at the airport looking for drug dealers. It is quite disagreeable.
c) - 3 out of the 4 receptionists are quite rude and with no manners, Deepack in particular.
2- BATHROOM:
a)- Towels are too small for a Hotel of this kind.
b)- The shampoo and gel are very poor quality compared with other hotels of similar category (Hyatt, Marriott, etc)
c)- The bath tub (room 3505) needs urgently a rubber mat. It is slippery and dangerous.
d)- No amenities at all.
e)- Shower in room 3505 was broken, it only worked the Handheld shower head.
f)- There were paper cups instead of proper glasses. Like a Holiday Inn.
3- ROOM:
a)- Cleaning was appalling. Tea cups and tea bags were always left in the room, Bed sheets not properly cleaned, with sugar all over the place during our stay, etc. (photo attached).
b) - For the price and category, we expected bath robes and sandals.
c)- No Kleenex in the room (only in the bathroom).
d)- The room 3939 has a fantastic view but the door that connects with the room next door, is not properly acústic isolated.
e) - The room (3939) was not properly cleaned under the bed (photo attached).
4- SERVICE IN GENERAL:
a) - 1/10 calls were answered by reception. Almost impossible to call reception. Important is to mention that Linda was very helpful the few times we were lucky to get in touch with her.
b)- Room service (Cafe UN) has a very low quality. Cardboard dishes and plastic cutlery (and everything delivered in a paper bag) is unacceptable in a Hotel like Hilton.
c)- Laundry service is essential
The location was very good for ours needs. The view was partly of the city, but also of the building in front, which was much too close. The room looked good overall.
I was disappointed with this hotel (Millennium Hilton New York One UN Plaza). I expected more, but it seems that hospitality services in America do not live up to European standards. The room seemed generally clean, but upon closer inspection, I found hair in the bathroom and the sofa was full of suspicious stains, making me feel too disgusted to even sit on it. I asked for it to be cleaned, but they preferred to replace it altogether :))). The wall next to the bed was damaged, with the paint peeling off. The hotel hallway had a rather strange-looking carpet. The lounge area was similar—it didn't feel modern and had an outdated vibe. The price was high compared to what they offered. However, the location was central... and that is probably what we paid for.
It was easy to get to. The room was spacious with a view of the East River.
The hotel Cafe wasn't open & the grab & go space was very disappointing. There was nothing within a block & a half where you could pick up something to eat. It seemed the hotel reception staff were very few& while we called the reception staff before our stay neither they nor the operator answered their phone.
Albana she is working on restaurant in the basement, is excellent!
Great views. Very clean.
Hi,
The intention of this email is to leave a review for "Nana + Elizabeth".
The service and customer attention has been exceptional and the store is one of my most favorite spots to visit. The staff is very courteous and attentive.
Thank
Sam
Rooms were big for NYC. Location was close to UN and about a 6 block walk to grand central. We were allowed to check in early and they watched our bags post checkout as well. Room was quiet and had a great view of the city.
No negatives to share.
I like it it’s location and I like the cleanliness of it in the staff was very nice
Was very clean and accessible to different parts of the city
👎🏼
Location, Staff, Cleanliness and everything
La vista de mi habitación 😍
Podrían limpiar más los filtros de aire
Everything was excellent! The staff was attentive, and the facilities were spotless, well-organized, and beautifully maintained. The location and views were absolutely stunning and made the experience even more special. Definitely worth it!
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