Hyatt Regency Milwaukee

Absolutely — here’s a polished review:

**5 Stars**

I stayed at the Hyatt Milwaukee while attending the NAELA National Conference last week, and I had a great experience despite a small issue with my room. When I went to turn on the shower, the knob unexpectedly came right out of the wall. I informed the front desk, and they immediately contacted maintenance.

Because the part could not be repaired right away, the staff quickly transferred me to a new room without any hassle. The response was prompt, professional, and handled with genuine care.

The customer service was excellent — friendly, attentive, helpful, and kind. The staff should absolutely be commended for their quick action and sound decision-making. They turned what could have been a frustrating situation into a smooth and positive experience, and they helped make my stay a true delight.

Great property located right in the heart of downtown! The entire staff of this property is very friendly and helpful. Having stayed at this property several times over the years - they continue to exceed our expectations!

Rooms were in need of upgrades. Toilet in bathroom was child size. A lower toilet than even standard height. Sheets don’t stay on bed. Repeatedly we told them our room door doesn’t stay closed and they did not fix it. They do not serve breakfast menu items on weekends in the restaurant. They have tables in the restaurant and some in the lobby area. I got coffee from Starbucks and even though no one was eating in the restaurant at 9:30 am, they chased me away from that table.

The hotel was beautiful. The staff was exceptional. They went above and beyond to make the stay for my daughter and her new husband's wedding night absolutely perfect. Jackie at the hotel helped me set up some extras for them. She did a fantastic job. The Kids were so pleased with the whole experience.

The breakfast was very nice. The staff slow and a bit aggressive. Breakfast was included with room and had to get harassed by hostess and waitress before they could figure out. Was then rushed because I had to be somewhere and was late because of their delaying me.

Great proximity, and overall great stay

the room was good size for what I needed and the location of the hotel was amazing I was able to walk just a few blocks and had so much to do around the area.

The rooms were well appointed and very clean, the bed was extremely comfortable. The staff was friendly and helpful, as well as the staff in the bar.

Great location, rooms were well appointed and very clean, and the bed was exceptionally comfortable. The hotel staff was very friendly and helpful, as well as the staff in the bar. There were many comments on how extremely slow the elevators were.
My only complaint is that for a party of 3 rooms, each at $400/night, complimentary coffee would have been nice.

This property looks rundown. Needed a refresh 20 years ago.

I’ve never stayed in a “business class” hotel with such a bad WiFi service. Also, if you want to have a good night sleep, you better carry your own pillow.

The hotel is decently clean, but it's starting to get old and worn down year over year. The elevators are also not enough to service all of the floors in the building so you are frequently stuck sitting around for several minutes.

When I initially checked in the room I was assigned had not been cleaned from previous occupants (trash, dirty towels, etc.). The desk staff were helpful in correcting this but it's a problem I have never had to deal with before.

The room itself was fine, but the temperature was sweltering when I arrived and the humidity was off the charts in the room. The AC took hours to get it to a better temperature and humidity. I wouldn't be surprised if they have mold issues in the building with how humid and hot it was.

The parking price per day is also way too high, even for downtown Milwaukee.