Hyatt Regency Louisville

Nice big room. Very convenient location.

Absolutely love these hotels

Location was great for our purpose of the visit. Beautiful hotel.

Great location

I have zero complaints. We enjoyed everything.

Terry provided amazing service throughout our entire stay and has the most positive energy!! Made my trip 10 times better

Great location. Highly recommend you try Sway restaurant. The breakfast was delicious. If Sandy is available ask for her! Amazing service, kind and attentive. She made our stay feel like home.

Great location, clean and quality service. Terry, head of security, is above and beyond!! Terry’s service is truly exceptional—personal in a way that immediately makes you feel welcomed and valued. From the moment you arrive, he takes the time to connect, remembering details, sharing conversation, and making every interaction feel genuine rather than routine. His goes beyond simply doing a job; he creates an experience. Terry carries himself with a warmth that turns a simple visit into something memorable. It’s rare to encounter service that feels this thoughtful and personal, and Terry delivers it effortlessly every time.

I had such an amazing experience at this hotel from start to finish! The property itself was beautiful, clean, and welcoming, but what truly made the stay unforgettable was the valet service. From the moment we pulled up, the valet staff greeted us with big smiles and incredible professionalism. They were quick, efficient, and made us feel like VIPs.

Every time we needed our car, it was ready in no time, and the team was always so kind and helpful. They even gave great recommendations for places nearby and made sure we were taken care of each time we came and went.

The hotel rooms were spotless, comfortable, and well-maintained, and the overall atmosphere was relaxing and upscale. Between the outstanding customer service and the amazing valet team, this stay exceeded all expectations.

I would absolutely stay here again and highly recommend it to anyone looking for a smooth, stress-free, and top-tier experience!

They valley was kind and great I had fun and it was a great stay if I had more money I'd stay longer

What a great place to stay!! Everyone was so kind and welcoming. 10/10 experience.

It was a really nice building and experience with great elevators and people.

We were with the DECA conference and everyone was very helpful, especially the valet workers when loading and unloading bags.

Cheyann Pope (banquets) was so very helpful. Overall I had a great experience at this hotel. Traveling with students is never easy but the accommodations were great for our trip. Luggage upon checkout was a small problem, and the day time staff at the front desk didn’t offer any viable solutions for us. (the lady who was at the front desk at night was very helpful). However, other staff stepped in and took great care of us and our luggage.

Staff were professional and helpful. Terry Mandley went above and beyond when I needed assistance in the lobby. Thank you, Terry!

Our group had a great experience at the hotel. The staff was friendly and helpful. Rooms were clean. We want to give a special shout out to Terry in security. He went above and beyond to help our group and the young people in our group feel welcome. Way to go Terry!

Laurice Henry at the front desk was such a pleasure to talk with both at check-in and check-out. She gave us a fantastic restaurant recommendation, Steak and Bourbon, and that ended up being the highlight of our trip. Thank you Laurice!!! 11/10

We recently stayed at Hyatt Regency Louisville during a very difficult time, as my sister has been in the hospital and it’s been touch and go for the past two days.

I especially want to give a heartfelt shoutout to Monique, Naria, and Arti. They were incredibly kind, respectful, and professional. During such an emotional and stressful situation, their empathy and genuine customer service meant more than they probably realize. They treated us with compassion, and we truly appreciate that.

I will say that our experience with the night crew was not as positive. The day crew, however, was much more attentive and welcoming.

Overall, I’m grateful for the support and kindness shown to us when we needed it most. Thank you again to Monique, Naria, and Arti.