Hyatt Regency O'Hare Chicago

Hotels
•
Hyatt Regency
8.2 (2175 reviews)
9300 Bryn Mawr Avenue , Des Plaines , US
+1 847-696-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenience
Cleanliness
Cons:
Service issues
Price concerns

Categories

Cleanliness
7.45
Some reviews mentioned cleanliness positively, while others cited issues like leaking ceilings.
Service
8.45
Positive feedback on staff politeness and helpfulness, though some service issues were raised.
Location
8.95
Great location for airport convenience as mentioned in multiple reviews.
Room Quality
7.45
Mixed sentiments about room conditions, mentioning some rooms felt outdated.
Amenities
8.45
Amenities were acknowledged as satisfactory with few negatives.
Value for Money
7.95
Generally good value, but some reviews indicated that prices felt high.
Food and Beverage
8.45
Food quality at the restaurant received positive remarks, especially breakfast.
Overall Experience
8.45
Overall good experiences noted, though with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:43

Property Description

Convenient Location and Connectivity
Connected to the Donald E. Stephens Convention Center and minutes from O’Hare International Airport, our contemporary hotel offers free 24-hour airport shuttle services.

Modern Amenities
Enjoy a 65-inch flat-screen TV, work area, and iPod docking station in every room. Indulge in classic American dishes at O’H American Grill and unwind with cocktails at Red Bar & Lounge.

Fitness and Event Facilities
Stay active at the 24-hour fitness centre and utilize our 110,000 square feet of meeting space. With a gift shop and dry cleaning services, we've got you covered.

Book your stay at Hyatt Regency O’Hare for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The complimentary shuttle runs every 30 minutes from 0:00 to 4:00 and every 20 minutes from 4:00 to 23:59.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.2
Based on 2175 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
V
vincent • couple • be
8
2026-10-17 • via Nuitee
G
Georgios • extended_group • gr
10
2026-10-16 • via Nuitee
R
Rafał • couple • is
8
2026-10-16 • via Nuitee
N
Nick • couple • au
8
Great location and hotel facilities.
Pros:

Breakfast wasn’t included.

Cons:

The lighting and bathroom was below our expectations. The lighting was below acceptable level in the bathroom. The mattress was comfortable but pillows were extremely flat.
Front desk staff lacked personality and were not welcoming.

2026-10-15 • via Nuitee
S
Slovenian • extended_group • us
9
2026-10-15 • via Nuitee
J
Justyna Szyn • family_with_children • pl
10
Pros:

Komfortowe pokoje,miła obsługa, czysto, dobre śniadania ,blisko do metra

2026-10-15 • via Nuitee
V
Vincent Prevost • family_with_children • fr
8
Pros:

La navette pour l'aéroport, le design de l'hôtel et de la chambre. La bouteille d'eau offerte à l' arrivée, la restauration possible dans l'hôtel

Cons:

Il fait froid dans le lobby de l'hôtel, trop de climatisation.

2026-10-14 • via Nuitee
M
Margarida Reis • family_with_children • pt
1
Pros:

Location

Cons:

The hotel abusively charged an additional amount on my credit card despite all payments had been done via booking.com
This is abusive and illegal. Avoid it or you might also get scammed.

2026-10-14 • via Nuitee
Y
YUSUKE • solo_traveller • jp
8
Pros:

It is really clean and room and bed is big.

Cons:

My room is 2nd floor and really close to the front entorance, so sometimes noisy. and the place is near from airport, some poeple may be bothered by this.

2026-10-14 • via Nuitee
H
Helen • couple • us
10
2026-10-13 • via Nuitee
A
Adam • extended_group • is
8
2026-10-13 • via Nuitee
A
Adam • couple • is
8
2026-10-13 • via Nuitee
K
Kristleifsdóttir • solo_traveller • is
8
2026-10-12 • via Nuitee
K
Karen • couple • nz
9
2026-10-12 • via Nuitee
A
Alexandru • solo_traveller • ro
10
2026-10-12 • via Nuitee
A
Alexis • couple • us
8
Great!
Pros:

Rooms were clean, ambiance was great! Bed was comfortable!

Cons:

Very crowded, to find our room was like a little maze. The room was quite small, but it was okay. King bed on the listing, but was definitely a queen bed, but overall very comfortable.

2026-10-12 • via Nuitee
H
Hope • couple • us
10
2026-10-12 • via Nuitee
J
Jennifer • solo_traveller • us
9
Convenient to airport
Pros:

Very comfortable and close to the airport for an unexpected layover due to a flight delay.

Cons:

Check in staff not very welcoming

2026-10-10 • via Nuitee
P
Peter M • couple • us
6
2026-10-09 • via Nuitee
J
Jacob • solo_traveller • us
2
expensive, sufficient in a pinch
Cons:

limited food availability

2026-10-09 • via Nuitee