Hyatt Regency O'Hare Chicago

Hotels
Hyatt Regency
8.2 (1767 reviews)
9300 Bryn Mawr Avenue , Rosemont , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenience
Cleanliness
Cons:
Service issues
Price concerns

Categories

Cleanliness
7.45
Some reviews mentioned cleanliness positively, while others cited issues like leaking ceilings.
Service
8.45
Positive feedback on staff politeness and helpfulness, though some service issues were raised.
Location
8.95
Great location for airport convenience as mentioned in multiple reviews.
Room Quality
7.45
Mixed sentiments about room conditions, mentioning some rooms felt outdated.
Amenities
8.45
Amenities were acknowledged as satisfactory with few negatives.
Value for Money
7.95
Generally good value, but some reviews indicated that prices felt high.
Food and Beverage
8.45
Food quality at the restaurant received positive remarks, especially breakfast.
Overall Experience
8.45
Overall good experiences noted, though with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:43

Property Description

Convenient Location and Connectivity
Connected to the Donald E. Stephens Convention Center and minutes from O’Hare International Airport, our contemporary hotel offers free 24-hour airport shuttle services.

Modern Amenities
Enjoy a 65-inch flat-screen TV, work area, and iPod docking station in every room. Indulge in classic American dishes at O’H American Grill and unwind with cocktails at Red Bar & Lounge.

Fitness and Event Facilities
Stay active at the 24-hour fitness centre and utilize our 110,000 square feet of meeting space. With a gift shop and dry cleaning services, we've got you covered.

Book your stay at Hyatt Regency O’Hare for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The complimentary shuttle runs every 30 minutes from 0:00 to 4:00 and every 20 minutes from 4:00 to 23:59.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 1767 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
S
Sophia solo_traveller us
3
2026-02-12 via Nuitee
P
Petri solo_traveller fi
9
Pros:

Good location, friendly staff, nice rooms, excellent breakfast.

2026-02-12 via Nuitee
S
Sarah solo_traveller us
6
Pros:

The room was spacious and the cleaning staff was excellent.

Cons:

There was construction happening at 5 am just above my room. The water shut off mid-shower with no warning. I could not get anyone on the phone, so I had to text, which delayed the response long enough that I didn't have time to change rooms before my meeting. I had to finish showering using water bottles.

2026-02-11 via Nuitee
G
Gretchen extended_group us
9
Pros:

Staff was very friendly and helpful. Atmosphere was wonderful.

2026-02-11 via Nuitee
K
Kembilin couple us
1
2026-02-10 via Nuitee
S
Stephanie solo_traveller us
10
Pros:

It was clean and very nice close to the airport loved having the shuttle

2026-02-10 via Nuitee
M
MARIA CLARA family_with_children ar
10
Pros:

Nos alejamos una noche. Buscanos por la cercanía al aeropuerto. Excelente el servicio de traslado desde y hacia el aeropuerto..

2026-02-10 via Nuitee
B
Bart solo_traveller us
10
2026-02-10 via Nuitee
T
Theo couple gb
9
I would definitely stay again, comfortable, clean, friendly staff and a lovely environment.
Pros:

Was a very enjoyable stay, stayed in the suite that was well equipped for my last night wigh my partner on my trip. It offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee.

Cons:

Only slight grievance was that the photo's showed a sofa/couch but we got two armchairs which for a couple wasn't as good. Only reason to mention it is because the picture mislead me a bit.

2026-01-31 via Nuitee
A
Anna solo_traveller us
6
Cons:

the bed and pillows were not the best quality.

2026-01-31 via Nuitee
N
NORIKO extended_group jp
5
2026-01-31 via Nuitee
B
Bill family_with_children us
10
2026-01-31 via Nuitee
C
carlo family_with_children it
9
2026-01-29 via Nuitee
S
Sunghun family_with_children kr
10
2026-01-28 via Nuitee
Y
Yevhen couple ca
10
2026-01-25 via Nuitee
B
Burim Hajrizaj solo_traveller us
10
2026-01-24 via Nuitee
A
Arend family_with_children us
10
This was our second stay at this hotel and both experiences were excellent.
Pros:

The breakfast was wonderful! A range of choices were offered and my daughter and I both enjoyed it very much.

Cons:

The only improvement would be to have the shuttle wait for a minute or two at each stop. My daughter had to use the restroom at 1:50 a.m., and since we thought the shuttle was due at 2, I told her to go at the airport. The shuttle came early, around 1:55 (the time isn't posted or anything so that wasn't a problem) but we saw it from inside and as we were hurrying to get out the door with her bag, the shuttle left before the driver could even see us. The only thing I would change would be for the shuttle to wait a set amount of time per stop, regardless of whether the driver sees anyone waiting to board. As it is now, if you're not already outside waiting for the shuttle, you're probably not getting on the bus.

2026-01-23 via Nuitee
N
NAOMI couple jp
10
2026-01-23 via Nuitee
F
Freed solo_traveller us
9
2026-01-23 via Nuitee
C
Carzell solo_traveller us
9
2026-01-22 via Nuitee