Hyatt Regency O'Hare Chicago

Hotels
•
Hyatt Regency
8.2 (1767 reviews)
9300 Bryn Mawr Avenue , Rosemont , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenience
Cleanliness
Cons:
Service issues
Price concerns

Categories

Cleanliness
7.45
Some reviews mentioned cleanliness positively, while others cited issues like leaking ceilings.
Service
8.45
Positive feedback on staff politeness and helpfulness, though some service issues were raised.
Location
8.95
Great location for airport convenience as mentioned in multiple reviews.
Room Quality
7.45
Mixed sentiments about room conditions, mentioning some rooms felt outdated.
Amenities
8.45
Amenities were acknowledged as satisfactory with few negatives.
Value for Money
7.95
Generally good value, but some reviews indicated that prices felt high.
Food and Beverage
8.45
Food quality at the restaurant received positive remarks, especially breakfast.
Overall Experience
8.45
Overall good experiences noted, though with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:43

Property Description

Convenient Location and Connectivity
Connected to the Donald E. Stephens Convention Center and minutes from O’Hare International Airport, our contemporary hotel offers free 24-hour airport shuttle services.

Modern Amenities
Enjoy a 65-inch flat-screen TV, work area, and iPod docking station in every room. Indulge in classic American dishes at O’H American Grill and unwind with cocktails at Red Bar & Lounge.

Fitness and Event Facilities
Stay active at the 24-hour fitness centre and utilize our 110,000 square feet of meeting space. With a gift shop and dry cleaning services, we've got you covered.

Book your stay at Hyatt Regency O’Hare for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The complimentary shuttle runs every 30 minutes from 0:00 to 4:00 and every 20 minutes from 4:00 to 23:59.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 1767 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
G
Gerri • solo_traveller • us
6
Needed a place to stay by the airport, decent but not great.
Pros:

Convenient to OHare, good airport shuttle

Cons:

Undergoing renovation, my room was very outdated and noisy

2026-04-24 • via Nuitee
H
Heikki • solo_traveller • fi
9
A good place to stay and would come again!
Pros:

Room was roomy and in good condition. The breakfast was great. Close proximity to airport a great benefit. Also, a shopping mall in the walking distance a bonus. The gym very good!

Cons:

No complaints!

2026-04-24 • via Nuitee
J
Jhonalt • solo_traveller • us
10
Pros:

Todo estaba excelente

2026-04-24 • via Nuitee
M
matthewcR3187CW • Business
2
Worse stay ever in my life,
Pros:

Never had a worse experience in a hotel. Construction on two sides to my room, starting at 5:30am. Parking lot was water logged, buffet had no soda, and staff did little to address the fact there was partying till 12:30am, and then pounding with construction at 5:30am.

I would have expected a warning this could happen, offers of small credit is offensive. I got no sleep at night when they had no ability to control guests or plan for their construction starting 2.5 hours before planned. And then no sleeping at day, because that is when the construction was supposed to happen.

Never stay here

2026-04-22 • via Tripadvisor
C
CindyAraujon • Business
10
Above and beyond experience
Pros:

Went for a business conference. Loved the online check-in and the ability to opt out of room service during the check-in process. The room was clean and cozy, and the food and service were really good.

2026-04-22 • via Tripadvisor
C
Cheryl • couple • us
10
2026-04-22 • via Nuitee
D
donlM2489PE • Business
2
Stay somewhere else.
Pros:

Rooms are small. Shower is a 4 foot by 4 foot area. Toilet is one foot off the floor. Only positive is located next to convention center.

2026-04-21 • via Tripadvisor
3
369prudenceg • Business • Joliet, Illinois
10
Worked well for solo traveler
Pros:

Picked the Hyatt because it's the Hyatt and close walking distance to my hairclass at convention center. Easy to park and get into hotel. Lobby is well maintained and fairly serene with the normal swoop of the elevators moving about. Check-in was fairly quick and a pleasant face to assist. Glad the hotel had restaurants so I didn't have to find somewhere else. Traveled alone for my hairshow, so glad I could get everything in house.

2026-04-21 • via Tripadvisor
R
rui • solo_traveller • us
10
2026-04-21 • via Nuitee
R
Roving11034128105 • Business
8
Nice hotel. Great staff and service.
Pros:

Great hotel. Lovely staff from doormen, to front desk, to housekeeping to restaurant staff. One problem. No full length mirror in my room.

2026-04-20 • via Tripadvisor
S
stryce • solo_traveller • us
1
2026-04-20 • via Nuitee
J
Jamee • couple • us
10
2026-04-20 • via Nuitee
B
benjaminrO661JK • Business
10
Great all in
Pros:

Great hotel and accommodating staff - fantastically close to O'Hare with free shuttle. Good staff and facilities. Overall fabulous experience

2026-04-19 • via Tripadvisor
J
Jennifer • couple • us
9
2026-04-19 • via Nuitee
C
Claudinei • solo_traveller • br
8
2026-04-19 • via Nuitee
T
Todd • couple • us
6
2026-04-16 • via Nuitee
P
Paolo • solo_traveller • it
8
2026-04-16 • via Nuitee
D
Daniel • family_with_children • es
7
Pros:

La ubicación cerca del aeropuerto

Cons:

El precio

2026-04-14 • via Nuitee
R
rupunz517 • NONE • Granger, Indiana
4
Overbooked rooms
Pros:

Hotel overbooked my double bed room and was given a cot with springs for family member to sleep on after a 12 hr flight. Did not have a good night sleep on this cot.

2026-04-13 • via Tripadvisor
S
Safari58155408354 • Business
8
Great breakfast buffet! Service is good throughout. Contstruction gets loud at times and airplanes loud on higher floors
Pros:

Great hotel other than the loud construction. Breakfast buffet is incredible! Service is good throughout. Great gym. Food needs some help in the restaurant. For the prices it seems it should be better. Quite salty.

2026-04-13 • via Tripadvisor