Hyatt Regency O'Hare Chicago

Hotels
•
Hyatt Regency
8.2 (1767 reviews)
9300 Bryn Mawr Avenue , Rosemont , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenience
Cleanliness
Cons:
Service issues
Price concerns

Categories

Cleanliness
7.45
Some reviews mentioned cleanliness positively, while others cited issues like leaking ceilings.
Service
8.45
Positive feedback on staff politeness and helpfulness, though some service issues were raised.
Location
8.95
Great location for airport convenience as mentioned in multiple reviews.
Room Quality
7.45
Mixed sentiments about room conditions, mentioning some rooms felt outdated.
Amenities
8.45
Amenities were acknowledged as satisfactory with few negatives.
Value for Money
7.95
Generally good value, but some reviews indicated that prices felt high.
Food and Beverage
8.45
Food quality at the restaurant received positive remarks, especially breakfast.
Overall Experience
8.45
Overall good experiences noted, though with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:43

Property Description

Convenient Location and Connectivity
Connected to the Donald E. Stephens Convention Center and minutes from O’Hare International Airport, our contemporary hotel offers free 24-hour airport shuttle services.

Modern Amenities
Enjoy a 65-inch flat-screen TV, work area, and iPod docking station in every room. Indulge in classic American dishes at O’H American Grill and unwind with cocktails at Red Bar & Lounge.

Fitness and Event Facilities
Stay active at the 24-hour fitness centre and utilize our 110,000 square feet of meeting space. With a gift shop and dry cleaning services, we've got you covered.

Book your stay at Hyatt Regency O’Hare for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The complimentary shuttle runs every 30 minutes from 0:00 to 4:00 and every 20 minutes from 4:00 to 23:59.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 1767 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
B
bashkim • couple • us
10
2026-03-13 • via Nuitee
P
Prude • couple • us
10
Besides the additional charges for breakfast parking and bottle water. My stay was nice
Pros:

I didn't eat breakfast

Cons:

Charging your guest for parking, Parking on the hotel's property should be free to your guest, also a bottle of water is $4 to guest unless you are some sort of member again a bottle of water should be complementary to the hotels guest.

2026-03-09 • via Nuitee
L
Lurde • couple • us
8
Happy Friday
Pros:

Very friendly

Cons:

Clean

2026-03-08 • via Nuitee
S
Samantha • couple • us
4
I won’t return.
Pros:

The hotel was conveniently located to where I needed to be

Cons:

The room was horrendous. I felt like I was in a prison with high windows. The bathroom was not very clean and none of the toiletries were filled. Our whole floor including my looked like the doors were broken into frequently and the room was very hot at night.

2026-03-06 • via Nuitee
K
Kelly • family_with_children • us
10
Pros:

Clean

2026-03-05 • via Nuitee
B
BRANDI • couple • us
10
Pros:

Supper at the bar, food was amazing!
Also, the airport shuttle was so very much appreciated!!

2026-03-05 • via Nuitee
B
Brienne • couple • us
10
2026-03-03 • via Nuitee
M
Maija • solo_traveller • es
6
2026-02-27 • via Nuitee
K
Kathryn • solo_traveller • us
8
2026-02-26 • via Nuitee
S
Steven • solo_traveller • nl
8
2026-02-24 • via Nuitee
R
Ralph • solo_traveller • us
9
Great Hotel
2026-02-24 • via Nuitee
K
Kravchenko • solo_traveller • kz
10
2026-02-24 • via Nuitee
M
Margie • couple • us
10
2026-02-23 • via Nuitee
M
Miroslaw • couple • us
7
2026-02-22 • via Nuitee
S
Sophia • solo_traveller • us
3
2026-02-12 • via Nuitee
P
Petri • solo_traveller • fi
9
Pros:

Good location, friendly staff, nice rooms, excellent breakfast.

2026-02-12 • via Nuitee
G
Gretchen • extended_group • us
9
Pros:

Staff was very friendly and helpful. Atmosphere was wonderful.

2026-02-11 • via Nuitee
S
Sarah • solo_traveller • us
6
Pros:

The room was spacious and the cleaning staff was excellent.

Cons:

There was construction happening at 5 am just above my room. The water shut off mid-shower with no warning. I could not get anyone on the phone, so I had to text, which delayed the response long enough that I didn't have time to change rooms before my meeting. I had to finish showering using water bottles.

2026-02-11 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

It was clean and very nice close to the airport loved having the shuttle

2026-02-10 • via Nuitee
B
Bart • solo_traveller • us
10
2026-02-10 • via Nuitee