Sheraton Grand Los Angeles

Hotels
•
Sheraton
9 (900 reviews)
711 South Hope Street , Los Angeles , US
+1 213-488-3500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Impeccable service
Cons:
Noisy rooms
Cleanliness issues
High parking fees

Categories

Cleanliness
7.73
Several reviews mentioned that rooms were old and gross, with some bathrooms peeling.
Service
10
Staff were consistently welcoming and attentive, with specific praise for dining experience.
Location
9.7
Hotel is in a prime location with many attractions nearby.
Room Quality
8.24
Mixed reviews on comfort; some experienced issues with room arrangements.
Amenities
8.69
Good facilities, though the Club Lounge was closed during the stay.
Value for Money
8.72
Despite being paid with points, unexpected fees still felt excessive.
Food and Beverage
9.18
Food quality praised, especially service in the dining area.
Overall Experience
9.73
Overall, guests found their stays enjoyable despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:17

Property Description

Modern Retreat in the Heart of LA Downtown

Luxurious Rooms and Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, coffee & tea maker, and ironing facilities.

Dining and Fitness Options
Indulge in delicious meals at our restaurant, unwind at the relaxing lounge, and stay fit at the on-site fitness center.

Prime Location for Entertainment and Business
Explore LA Live and Microsoft Theatre just a short distance away, while being close to Dodger Stadium. Perfect for business travelers with easy access to the Convention Center and Staples Center.

Book now for a memorable stay at Sheraton Grand Los Angeles!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

9
Based on 900 reviews
Cleanliness: 7.73
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 8.72
Food and Beverage: 9.18
Overall Experience: 9.73
J
Junko • couple • jp
8
ロケーション最高！
Pros:

近くにスーパーがあるし、ドジャース送迎の発着地点であったので移動なしで便利でした。

Cons:

掃除をしていただく時間が、こちらが部屋に滞在中来たので、ずらしてほしかった。

2026-10-17 • via Nuitee
L
Luke • couple • gb
9
2026-10-11 • via Nuitee
L
Luke • couple • gb
9
2026-10-11 • via Nuitee
S
Sameh • couple • eg
8
It was a very good stay in LA
Pros:

Location was excellent, clean and comfortable

Cons:

Extra fees 200$ each day were withdrawn from my credit card, when I told them that all taxes and fees were included in my booking and I will give complaint to booking they stopped withdrawing my money and noticed me that my money gets back within 25 days.

2026-10-10 • via Nuitee
B
Brooke • family_with_children • us
10
2026-10-09 • via Nuitee
G
Gianni • family_with_children • ch
8
Die Lage ist sehr zentral, aber es hat sehr viele Obdachlose in der Gegend.
Pros:

Zentrale Lage

Cons:

Wenig Platz im Zimmer für Gepäck und Kleider

2026-10-07 • via Nuitee
M
Mio • solo_traveller • jp
8
2026-09-11 • via Nuitee
A
ASAKO • solo_traveller • jp
8
2026-09-10 • via Nuitee
H
HIROMU • couple • jp
8
Pros:

スタッフも優しく丁寧で、ホテルも清潔感があった。

Cons:

スリッパや湯沸かし器がなかった。

2026-09-10 • via Nuitee
T
Takayoshi • couple • jp
9
2026-09-10 • via Nuitee
E
Erik • solo_traveller • us
3
Pros:

Staff was great. Location is nice and has restaurants nearby

Cons:

Hallway smells like mold.

2026-09-08 • via Nuitee
A
Ashikian • solo_traveller • us
2
They lied about the room size
Pros:

Everything was clean and beds were comfortable besides the filthy windows

Cons:

The size of the room was way less than described. It was only 400 square feet, while it showcased 750. One of the front desk workers, named Hunter over charged my card by $508 instead of the $200 hold.

2026-09-02 • via Nuitee
K
Kaashish • family_with_children • in
10
2026-08-26 • via Nuitee
D
Danaya • couple • th
8
Convenient comfortable stay
Pros:

Gym is fantastic

Cons:

No in-room amenities e.g. cotton buds, slippers
No swimming pool
Bar closes at 10pm

2026-08-24 • via Nuitee
Y
Yuka • couple • jp
8
2026-08-20 • via Nuitee
D
DJ PHAT • solo_traveller • us
10
2026-08-12 • via Nuitee
R
Rose • family_with_children • us
8
2026-08-10 • via Nuitee
S
Shashank • solo_traveller • au
9
2026-08-03 • via Nuitee
J
Juan • solo_traveller • us
8
Pros:

The place was fancy

Cons:

The fee of the valet

2026-08-02 • via Nuitee
C
cca110 • Friends getaway
10
No complaints, 20 minute walk from convention center
Pros:

Had a wonderful time staying here for Anime Expo. The shuttle service was right outside, valet was prompt and helpful, and the staff was super accommodating. I didn’t have any noise issues and the room was spacy. We requested a microwave and kettle brought to our room, no extra charge, and all the rooms already have a mini fridge for drinks or small snacks. The daily water bottles were a hugeee help considering how hot the summers get. Ron and David at valet were especially helpful and friendly.

2026-07-11 • via Tripadvisor