Grand Hyatt San Francisco Union Square

Hotels
Grand Hyatt
8.4 (2005 reviews)
345 Stockton Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Fantastic breakfast
Cons:
Minor issues handled
No major complaints

Categories

Cleanliness
7.76
General sentiment reflects a clean environment during the stay.
Service
8.73
Outstanding service reported particularly in the OneUp restaurant and throughout the hotel.
Location
9.27
Fantastic location in Union Square, nearby public transportation and good eateries.
Room Quality
8.22
Good and clean rooms mentioned positively.
Amenities
8.25
Breakfast buffet was highlighted as fantastic, reflecting good amenities.
Value for Money
8.11
Overall value aligns with positive experiences during the stay.
Food and Beverage
8.76
Breakfast buffet received particular praise.
Overall Experience
8.13
A positive experience highlighted by location, service, and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Luxurious Accommodations
The Grand Hyatt San Francisco Union Square offers spacious, modern rooms equipped with top-notch amenities such as flat-screen cable TVs, Uno-Bitell Media phones with MP3/iPod docking, and designer bath amenities.

Convenient Facilities
Guests can take advantage of on-site dining at the OneUP Restaurant and Lounge, serving delicious American cuisine and cocktails. The hotel also features a 24-hour gym for guests to stay active during their stay.

Prime Location
Located just steps from Chinatown and within walking distance to popular attractions like Fisherman's Wharf and Alcatraz Island, the Grand Hyatt San Francisco Union Square provides the perfect base for exploring the city.

Experience luxury, convenience, and a prime location at the Grand Hyatt San Francisco Union Square. Book now for an unforgettable stay!

Important information:

***Please note: If you book the "Breakfast Included Rate", the breakfast is only applicable for the number of guests in the room at time of booking. Charges will apply for any additional people***

A resort fee is collected at the time of check-in and includes:
- 20% Daily Food & Beverage discount at One Up Restaurant, One up Lounge and Market (Discount will be applied when room key is presented at each outlet)
- Access to digital and world newspapers & 7500 specialty publications via INKL.com or Mobile
- Exclusive USD 6 discount Bay City bike rental with San Francisco self-guided tour (USD 6 dollars off 1 bike rental or guided tour. Other riders in the group will receive 10% off)
- 10% Discount at nearby E&O Restaurant and Izakaya Yoki Restaurant for all food and beverage items (excluding Happy Hour offerings)
- 15% discount off any Big Bus sightseeing tour, booked via QR code
- Package Deliveries (Up to 5 Packages)
- Fee Waived for one Rollaway Bed booked in a King Room/1 per stay
- Complimentary Photo Copies up to 10 pages
- $5 off California Academy of Sciences. See concierge for ticketsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 90.06 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 2005 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.11
Food and Beverage: 8.76
Overall Experience: 8.13
J
JING couple sg
10
2026-07-04 via Nuitee
J
Jessica couple us
10
2026-07-04 via Nuitee
C
Ciji couple us
10
My stay was top tier, room was clean and spacious! Front desk staff is wonderful and cleaning service was the best
Pros:

Location is great!
Hotel is beautiful.
Customer service is Excellent

2026-07-02 via Nuitee
J
JING couple sg
10
2026-07-02 via Nuitee
J
Jazmine extended_group us
8
2026-07-01 via Nuitee
M
Michelle extended_group gb
5
2026-06-30 via Nuitee
W
William family_with_children us
10
2026-06-29 via Nuitee
E
ester couple il
10
נפלא!
Pros:

צוות מדהים!

2026-06-28 via Nuitee
H
Heather extended_group au
9
2026-06-27 via Nuitee
V
VanessaMG1 NONE Fremont, California
10
Great location
Pros:

Prime location near SF Union Square. We stayed at the Grand Hyatt since it was a 1 minute walking distance to our immersive dinner event. The hotel is clean, great service, and close to shopping and restaurants.

2026-06-26 via Tripadvisor
Y
Yavuz extended_group tr
10
Güzel Otel
Pros:

Merkezi biryerde 3 erkek arkadaş kaldık ve beğendik

2026-06-25 via Nuitee
J
Jimenez solo_traveller py
9
Excelente opción noble en el San Francisco.
Pros:

Excelente hotel, calidad de habitación, espacios comunes, jardín lateral.

Cons:

La ducha es básica, y en el desayuno se extraña más variedad de quesos.

2026-06-25 via Nuitee
S
Sughra family_with_children ae
9
2026-06-24 via Nuitee
J
Joan solo_traveller us
8
Good quality hotel in a convenient location.
Pros:

Location

Cons:

No terry cloth bathrobe. Informal bar/restaurant.

2026-06-24 via Nuitee
T
TatiB79 Business
10
Great stay!
Pros:

Lovely repeat stay at the Grand Hyatt Union Square. The room was very clean, all the staff was amazing, and location is excellent, looking forward to my next stay at the grand hyatt.

2026-06-23 via Tripadvisor
L
Lupita couple cr
9
Fantástico
Pros:

Confort y ubicacion

2026-06-22 via Nuitee
M
Mariam couple us
10
2026-06-22 via Nuitee
S
Serkan solo_traveller tr
8
2026-06-21 via Nuitee
A
Alexander extended_group us
10
Pros:

Love the fitness center amenities, the art in the lobby, staff friendliest and accommodation.

Cons:

Cost of overnight parking/valet.

2026-06-19 via Nuitee
V
Victor Alejandro couple us
8
2026-06-18 via Nuitee