Hyatt Regency San Francisco

Hotels
•
Hyatt Regency
8.7 (2410 reviews)
5 Embarcadero Center , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Nice location
Friendly staff
Historic space
Cons:
Cleanliness issues
Unexpected charges
Expensive food quality

Categories

Cleanliness
7.95
Some reviews highlighted a serious cleanliness issue with fleas.
Service
9.45
Staff were polite and addressed issues professionally.
Location
9.45
Great location with nice views as noted in several reviews.
Room Quality
8.45
Overall room quality was positively reviewed, but affected by cleanliness issues.
Amenities
8.95
Amenities and facilities were appreciated, contributing positively to experiences.
Value for Money
8.45
Some guests felt certain aspects were overpriced.
Food and Beverage
7.95
Food quality was critiqued, notably regarding high prices for certain items.
Overall Experience
8.95
Overall experience was good, despite some negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxury Hotel in the Heart of San Francisco

Stunning Views and Modern Amenities
Indulge in luxury with guest rooms offering breathtaking views of the San Francisco Bay and the Financial District. Enjoy modern amenities such as a flat-screen TV, iPod docking station, and luxury bath products in every spacious room.

Convenience and Comfort
Take advantage of the 24-hour fitness center, business center, and reception services for a seamless stay. Unwind with cocktails at the stylish Eclipse Lounge, or savor select wines and fine dining at the Eclipse Restaurant.

Explore the Best of San Francisco
With a prime location just minutes away from Ferry Building shops, Alcatraz ferries, Union Square, Pier 39, and Fisherman’s Wharf, the Hyatt Regency San Francisco is the perfect choice for your next stay in the city.

Book now for an unforgettable experience at Hyatt Regency San Francisco.

Important information:

If a breakfast-included rate is booked, please note this only includes breakfast for 2 people.

The destination fee includes:
- 15% off Big Bug Muir tour (when purchasing at the hotel concierge desk)
- $15 F&B credit at Eclipse Restaurant (applied directly to room bill)
- Premium high speed Internet
- Unlimited phone calls.
- Rollaway bed rental (king rooms/1 per stay)
- Access to digital and world newspapers and 7500 specialty publications via Pressreader
- Package deliveries (5 lb. limit)
- Special San Francisco keepsake at departure
- Retail Discount Loyalty Card to retailers at Embarcadero Center (see participating business and present card at time of purchase for discounts.)
- 15% restaurant discount at various local Hyatt Properties
- 10% discount on Big Bus sightseeing bus ticket
- 10% off rental bikes at Blazing Saddles Bikes/self-guided bike tour through Fisherman's Wharf
and the Golden Gate Bridge
- 10% Discount off Red and White Fleet Bay Cruise (views of Golden Gate Bridge, Alcatraz, San Francisco Skyline from Bay)
- Exclusive $15 entrance to Madame Tussaud’s Wax Museum
- City Walking Tours of Chinatown, Barbary Coast, North Beach and Fisherman’s WharfGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.7
Based on 2410 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
L
Lauri • solo_traveller • fi
9
2026-03-20 • via Nuitee
A
Antal • family_with_children • us
10
2026-03-19 • via Nuitee
N
Nadia • family_with_children • us
8
Convenient.
Pros:

Lovely view, comfortable beds, and a super convenient location by ferry, cable cars, muni etc. We appreciated being able to store our bags both before and after our stay.

Cons:

It's weird that it's not easy to get into the building from the port side of the hotel, walking along the edge of the hotel to front entrance has a lot of houseless ppl.

2026-03-19 • via Nuitee
Z
Zsolt • extended_group • hu
10
2026-03-17 • via Nuitee
T
Thuy • couple • us
4
Will not choose this Hyatt
Pros:

The room is clean and mordern. The location is convenient.

Cons:

Extremely disappointed with this Hyatt. The photos advertise a rooftop bar with bay views, but omit the fact that it's strictly for club-access guests. When we asked the male receptionist about it, he wouldn't even look us in the eye—completely unprofessional. We always stay at Hyatts in Japan and have wonderful experiences, but this SF location fell completely short of the brand's standards. To top it off, the hotel's design is terribly dark, the room was a trek from the elevator, and the open walkways felt like a safety hazard. I do not recommend staying here.

2026-03-17 • via Nuitee
C
Clément • solo_traveller • fr
8
Pros:

Chambres spacieuses et confortables très bon emplacement, la vue dans le lounge du dernier étage est à couper le souffle.

2026-03-17 • via Nuitee
A
Adrian • couple • us
10
2026-03-14 • via Nuitee
J
jaime • solo_traveller • cl
8
Satisfactoria
Pros:

Alto costo y sin desayuno incluido

Cons:

El precio

2026-03-13 • via Nuitee
M
Michael • solo_traveller • us
10
2026-03-13 • via Nuitee
M
Michael • couple • us
10
2026-03-13 • via Nuitee
F
Furkan • solo_traveller • tr
7
Pros:

Breakfast and the location is very good. The room were clean and big enough.

Cons:

The staff should be more helpful and kind.

2026-03-12 • via Nuitee
R
Robert • solo_traveller • us
9
Beautiful hotel w/ spectacular views of the bay.
Pros:

Great location, beautiful rooms, great staff. Especially Samia in the Eclipes lobby restaurant. She went beyond our expectation.

Cons:

For such a beautiful, large property to not have a late night food service was quite disappointing. We arrived at 11:15 PM from the airport, tired and hungry and no food. No room service. Samia took pity on us and went into the Grab & Go Market in the lobby which closed at 10:00 and pulled a sandwich and a couple of salads they would toss in the morning anyway and brought them to us w/ plates and service ware. She is a gem!

2026-03-10 • via Nuitee
P
Prairie • couple • us
10
I want to stay longer next time!
Pros:

Outstanding location with gorgeous views inside and out. The lobby is massive, with plenty of lounge space and art exhibits. The hotel is quite literally on the wharf. There is so much do to! There is a food market at the bottom level which featured a variety of food, snacks and drinks.

All of the staff, from valet to check in, food market and janitorial were so very kind and helpful. Our room felt properly clean. Room furniture and appliances were very well kept. There were so many lighting options! Motion detecting night lights under the bed ended up being very helpful for me. My fiancé and I both fit comfortably in the king bed.

Cons:

The price of both valet and basic amenities felt a bit steep. Nearly $4 for a 16 ounce water and $99 a night surprised us. I can forgive the valet as our car was safe and taken care of in a very busy part of the city. As for the bottled water, you would be much better packing your own especially if you have a larger family.

The only other real complaint I could have would be the sounds of people hollering outside in the middle of the night. We were on the 11th floor and the sounds still woke me a couple times. However, this doesn’t really fall on the hotel itself.

2026-03-10 • via Nuitee
C
Cynthia • couple • us
10
2026-03-10 • via Nuitee
S
Shih-Fen • family_with_children • tw
9
2026-03-10 • via Nuitee
J
Jennifer • couple • us
8
Amazing & beautiful. Very kind staff
Pros:

The location was great, very beautiful on the inside and very clean. Staff and front desk were very kind.

2026-03-09 • via Nuitee
A
Areg • family_with_children • us
10
2026-03-09 • via Nuitee
P
Pat_Ward • family_with_children • us
9
Pros:

Great location, good amenities, new, clean, spacious rooms.

2026-03-09 • via Nuitee
C
colin • family_with_children • ie
10
2026-03-08 • via Nuitee
P
Peter • couple • us
3
No communication from staff about no water/room
Cons:

I paid $616 for one night, drove 4 hours and when I got to my room to unwind I looked for bottle of water and found none. Cheapest hotel I ever been to. Should be ashamed. I have to come every 2 months for med reason- never come to your hotel again

2026-03-07 • via Nuitee