Hyatt Regency San Francisco

Hotels
•
Hyatt Regency
8.7 (2378 reviews)
5 Embarcadero Center , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Nice location
Friendly staff
Historic space
Cons:
Cleanliness issues
Unexpected charges
Expensive food quality

Categories

Cleanliness
7.95
Some reviews highlighted a serious cleanliness issue with fleas.
Service
9.45
Staff were polite and addressed issues professionally.
Location
9.45
Great location with nice views as noted in several reviews.
Room Quality
8.45
Overall room quality was positively reviewed, but affected by cleanliness issues.
Amenities
8.95
Amenities and facilities were appreciated, contributing positively to experiences.
Value for Money
8.45
Some guests felt certain aspects were overpriced.
Food and Beverage
7.95
Food quality was critiqued, notably regarding high prices for certain items.
Overall Experience
8.95
Overall experience was good, despite some negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxury Hotel in the Heart of San Francisco

Stunning Views and Modern Amenities
Indulge in luxury with guest rooms offering breathtaking views of the San Francisco Bay and the Financial District. Enjoy modern amenities such as a flat-screen TV, iPod docking station, and luxury bath products in every spacious room.

Convenience and Comfort
Take advantage of the 24-hour fitness center, business center, and reception services for a seamless stay. Unwind with cocktails at the stylish Eclipse Lounge, or savor select wines and fine dining at the Eclipse Restaurant.

Explore the Best of San Francisco
With a prime location just minutes away from Ferry Building shops, Alcatraz ferries, Union Square, Pier 39, and Fisherman’s Wharf, the Hyatt Regency San Francisco is the perfect choice for your next stay in the city.

Book now for an unforgettable experience at Hyatt Regency San Francisco.

Important information:

If a breakfast-included rate is booked, please note this only includes breakfast for 2 people.

The destination fee includes:
- 15% off Big Bug Muir tour (when purchasing at the hotel concierge desk)
- $15 F&B credit at Eclipse Restaurant (applied directly to room bill)
- Premium high speed Internet
- Unlimited phone calls.
- Rollaway bed rental (king rooms/1 per stay)
- Access to digital and world newspapers and 7500 specialty publications via Pressreader
- Package deliveries (5 lb. limit)
- Special San Francisco keepsake at departure
- Retail Discount Loyalty Card to retailers at Embarcadero Center (see participating business and present card at time of purchase for discounts.)
- 15% restaurant discount at various local Hyatt Properties
- 10% discount on Big Bus sightseeing bus ticket
- 10% off rental bikes at Blazing Saddles Bikes/self-guided bike tour through Fisherman's Wharf
and the Golden Gate Bridge
- 10% Discount off Red and White Fleet Bay Cruise (views of Golden Gate Bridge, Alcatraz, San Francisco Skyline from Bay)
- Exclusive $15 entrance to Madame Tussaud’s Wax Museum
- City Walking Tours of Chinatown, Barbary Coast, North Beach and Fisherman’s WharfGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.7
Based on 2378 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
P
Peter • couple • us
3
No communication from staff about no water/room
Cons:

I paid $616 for one night, drove 4 hours and when I got to my room to unwind I looked for bottle of water and found none. Cheapest hotel I ever been to. Should be ashamed. I have to come every 2 months for med reason- never come to your hotel again

2026-03-07 • via Nuitee
M
Miles • solo_traveller • us
10
Wonderful location and exceptional comfort at the SF waterfront.
Pros:

Location was excellent. Many attractions and restaurants in walking distance.

Cons:

Parking charge was outrageous!

2026-03-05 • via Nuitee
A
Adam • couple • gb
6
2026-03-05 • via Nuitee
I
Ivan • family_with_children • us
10
2026-03-04 • via Nuitee
M
Mary • family_with_children • us
8
2026-03-02 • via Nuitee
L
Lauren • couple • us
10
2026-02-28 • via Nuitee
J
JoAnna • couple • us
10
A beautiful experience in a beautiful city.
Pros:

Location, location, location! The view from the rotating restaurant is breathtaking! It is a short walk to the ferry building!

Cons:

I didn’t like the parking situation. We waited in line and then gave up. We parked in a nearby building.

2026-02-28 • via Nuitee
P
Pablo • family_with_children • us
9
2026-02-25 • via Nuitee
J
Jorge • couple • us
10
2026-02-24 • via Nuitee
E
Evelyn • solo_traveller • us
10
Excellent location. Public transport accessible-Muni bus, BART, cable car. All are a few steps away! Ferry building wit
Pros:

Location!! Friendliness of staff.

2026-02-24 • via Nuitee
C
Christina • couple • us
10
2026-02-23 • via Nuitee
N
Norma • family_with_children • us
7
Charged my credit card full stay plus deposit, even though I had booked stay and paid through booking.com
Pros:

Location.

Cons:

No room service
Additional Charge to my credit card of $715, because I booked on booking.com
I was double charged for the room plus charged for deposit.

2026-02-23 • via Nuitee
A
Anahi • couple • us
10
2026-02-23 • via Nuitee
A
Antonikqua • couple • us
10
2026-02-22 • via Nuitee
C
Candy • family_with_children • hk
10
Very nice
Pros:

Location
Friendly and helpful staff
Room size
Balcony view
Good water pressure & temperature
The shower has handheld shower head!!!!!!!!!!
Clean Water refill machine
Nice lobby area

Cons:

Elevator lobby is quite far from any room

2026-02-13 • via Nuitee
W
Wentworth • couple • us
8
2026-02-11 • via Nuitee
H
Huilin • solo_traveller • cn
4
Cons:

1. Upon check-in, I realized I had forgotten to update the name associated with my booking email address. I provided various forms of identification to prove that the email address belonged to me, but the staff's attitude was indifferent, and they told me to contact Booking.com myself to update my name. 2.The price of the buffet breakfast wasn't cheap, so I had high expectations. However, I was very disappointed when I went to eat breakfast. The variety of food was limited, the hygiene was only average, and the service staff's attitude was also mediocre.

2026-02-09 • via Nuitee
J
Jun Wei • solo_traveller • sg
9
2026-02-08 • via Nuitee
J
Jun Wei • solo_traveller • sg
9
Pros:

Room was comfty and spacious. Next to the metro and tram lines is a good.

Cons:

Waiting for elevator took quite a while especially during busy period. Need to upgrade the lifts to be more efficient

2026-02-08 • via Nuitee
H
Hannah • couple • us
10
Loved it. Cant wait to visit again
Pros:

Location, decor, food, drinks

2026-02-01 • via Nuitee