Hyatt Regency San Francisco

Hotels
•
Hyatt Regency
8.7 (2567 reviews)
5 Embarcadero Center , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean
Nice location
Friendly staff
Historic space
Cons:
Cleanliness issues
Unexpected charges
Expensive food quality

Categories

Cleanliness
7.95
Some reviews highlighted a serious cleanliness issue with fleas.
Service
9.45
Staff were polite and addressed issues professionally.
Location
9.45
Great location with nice views as noted in several reviews.
Room Quality
8.45
Overall room quality was positively reviewed, but affected by cleanliness issues.
Amenities
8.95
Amenities and facilities were appreciated, contributing positively to experiences.
Value for Money
8.45
Some guests felt certain aspects were overpriced.
Food and Beverage
7.95
Food quality was critiqued, notably regarding high prices for certain items.
Overall Experience
8.95
Overall experience was good, despite some negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Luxury Hotel in the Heart of San Francisco

Stunning Views and Modern Amenities
Indulge in luxury with guest rooms offering breathtaking views of the San Francisco Bay and the Financial District. Enjoy modern amenities such as a flat-screen TV, iPod docking station, and luxury bath products in every spacious room.

Convenience and Comfort
Take advantage of the 24-hour fitness center, business center, and reception services for a seamless stay. Unwind with cocktails at the stylish Eclipse Lounge, or savor select wines and fine dining at the Eclipse Restaurant.

Explore the Best of San Francisco
With a prime location just minutes away from Ferry Building shops, Alcatraz ferries, Union Square, Pier 39, and Fisherman’s Wharf, the Hyatt Regency San Francisco is the perfect choice for your next stay in the city.

Book now for an unforgettable experience at Hyatt Regency San Francisco.

Important information:

If a breakfast-included rate is booked, please note this only includes breakfast for 2 people.

The destination fee includes:
- 15% off Big Bug Muir tour (when purchasing at the hotel concierge desk)
- $15 F&B credit at Eclipse Restaurant (applied directly to room bill)
- Premium high speed Internet
- Unlimited phone calls.
- Rollaway bed rental (king rooms/1 per stay)
- Access to digital and world newspapers and 7500 specialty publications via Pressreader
- Package deliveries (5 lb. limit)
- Special San Francisco keepsake at departure
- Retail Discount Loyalty Card to retailers at Embarcadero Center (see participating business and present card at time of purchase for discounts.)
- 15% restaurant discount at various local Hyatt Properties
- 10% discount on Big Bus sightseeing bus ticket
- 10% off rental bikes at Blazing Saddles Bikes/self-guided bike tour through Fisherman's Wharf
and the Golden Gate Bridge
- 10% Discount off Red and White Fleet Bay Cruise (views of Golden Gate Bridge, Alcatraz, San Francisco Skyline from Bay)
- Exclusive $15 entrance to Madame Tussaud’s Wax Museum
- City Walking Tours of Chinatown, Barbary Coast, North Beach and Fisherman’s WharfGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.7
Based on 2567 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
A
Aleen • solo_traveller • sa
6
Pros:

Functional hotel. Decent for a work trip. Good location. Friendly staff.

Cons:

Hotel grounds are very bleak. I had to wait for 20 minutes for someone to show up at the Bell Desk to bring my luggage out of storage (receptionist stepped up to resolve the issue)

2026-07-04 • via Nuitee
P
Paul • couple • us
3
I took high doses of magnesium to sleep, the rooms were beautiful, but not conducive for rejuvenation.
Pros:

beautiful building, spacious, and cleaning ladies were sweet and sincere

Cons:

Noise was outside my window for hours, midnight to 3am, they should refunded at least a night of my 5 nights. They also gave a lot of things plugged in directly under the beds, having so much shielded electricity is not great for sleep. A massive hotel should know better.

2026-07-04 • via Nuitee
M
mark • solo_traveller • gb
7
2026-07-04 • via Nuitee
L
Lisa • solo_traveller • us
9
Beautiful hotel in the financial district.
Pros:

Comfortable rooms and beautiful lobby/bar/lounge area.

Cons:

The breakfast in the Club was out of coffee, cold drinks, and almost all food items at 8:00 AM with no one monitoring or refilling the buffet.

2026-07-04 • via Nuitee
K
Kerri • couple • au
8
Unfortunately not what we expected.
Pros:

Proximity to the harbour. Comfortable beds. Clean bathrooms. Good shower.

Cons:

Windows were filthy. Staff were not helpful. Staff did not advise the $1,500.00 extra charges on what I was quoted by bookings.com just charged them. We did not get our room serviced every day. A pair of my shoes went missing. There was not much of a choice for in -house dining.

2026-07-03 • via Nuitee
C
chaunceya2026 • NONE
10
Best Location
Pros:

Perfect location, friendly and helpful staff. This hotel exceeded my family’s expectations. We traveled with grandma and children, everyone was happy.

2026-07-02 • via Tripadvisor
L
Lauren • couple • us
10
Totally worth the experience.
Pros:

Beautiful property, excellent location, and superior amenities.

2026-07-02 • via Nuitee
B
Butcher • family_with_children • au
10
Awesome
Pros:

The room was fanastic and the accommodation was great

Cons:

My only comment was that during our stay with teh Green and Gold Army we could not get FIFA matches, but when we stayed on a private booking we could.

2026-07-01 • via Nuitee
L
leftover_chinese • Family
10
Excellent SF Visit
Pros:

My kids and I had an excellent stay at the Hyatt Regency San Francisco. The staff was very friendly, helpful, and diverse. Kudos to the hiring managers. Karen at the market and Roger at the bar were particular stand outs for their service. The updated rooms were very comfortable and the gym was large and well equipped. Highly recommend booking rooms with access to the club level. Would have been nice to have access to the club level 7 days a week (it is closed a couple days a week) but that is a minor gripe. The club level view is spectacular and the food offerings are well worth the extra cost. Greatly appreciated the hotel washing the club level windows just prior to the Pride Parade to ensure a clear view up Market Street. I’m strongly considering switching my loyalty program and travel card to Hyatt-affiliated products after this stay.

2026-06-30 • via Tripadvisor
3
351hienp • Business
6
Average
Pros:

Average hotel, house keeping was great but everything else was average or below average. Especially valet, to charge $100.00 per day and you have to go turn in the keys yourself is unacceptable.

2026-06-30 • via Tripadvisor
M
Mary • solo_traveller • ie
8
Pros:

Very nice room & good location

2026-06-30 • via Nuitee
O
Omer Shorshi • family_with_children • us
7
Pros:

Very friendly and accommodating staff.
Beautiful architecture, especially inside.
Clean rooms.
Great location next to public transportation and Pier 1.

Cons:

Not enough elevators for a hotel this size.
The shower in one of the rooms had low pressure and no spray head.
Water price ($6) in the shop are way too high.
No real espresso machine at the coffee shop.

2026-06-30 • via Nuitee
A
Anthony • couple • us
5
Pros:

Beautiful view and large clean room

Cons:

Event was extremely loud inside hotel. It was extremely disappointing to be forced to listen to loud music coming from lobby. I wish they would have let me know or give me head phones. At this price point I expected more.

2026-06-30 • via Nuitee
E
Edward • solo_traveller • us
9
Nice location, great hotel
Pros:

Great style of the building itself - very urbanist and spacious inside.
Rooms are big.
There are a lot of parking structures 5 min walk from the hotel where one can park half the hotel's rate.
Convenient for walking around.

Cons:

nothing. all good

2026-06-29 • via Nuitee
W
William • couple • us
6
Cons:

Water tasted horrible as did the in-room coffee

2026-06-29 • via Nuitee
N
Nicole • family_with_children • us
7
2026-06-29 • via Nuitee
V
Vera • solo_traveller • us
10
Pros:

Great

Cons:

Great

2026-06-29 • via Nuitee
R
Robert • couple • us
8
Nice place but too expensive with all the “Fees”
Pros:

The view was nice of the bay. The room was clean.

Cons:

All of the “resort” fees and prices at the bar were expensive. Parking fees are not included. Still cost $96 for 2 days to park adjacent to the hotelValet was $91 a day tho we were riding the trolley while there. Too much money. Not sure it is considered a resort as claimed.

2026-06-28 • via Nuitee
J
Julia • couple • gb
10
2026-06-27 • via Nuitee
B
Berkay • extended_group • de
7
2026-06-27 • via Nuitee